User Manual for AJAX models including: DoorProtect Plus, Wireless Opening Shock and Tilt Detector, DoorProtect Plus Wireless Opening Shock and Tilt Detector, Shock and Tilt Detector, Tilt Detector
Manual
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[PDF] DoorProtect Plus User Manual - AWS
Dec 30, 2021 · DoorProtect Plus is a wireless opening, shock, and tilt detector, that operates within the Ajax security system, connecting via the ...
DoorProtect Plus User Manual
Updated December 30, 2021
DoorProtect Plus is a wireless opening, shock, and tilt detector, that operates within the Ajax security system, connecting via the protected Jeweller radio protocol. Is used inside premises. The communication range is up to 1,200 m line of sight. DoorProtect Plus can operate up to 5 years from a pre-installed battery and capable to detect more than 2 millions openings. The user can con gure the detector via the Ajax app for iOS, macOS, Windows, or Android. The app noti es the user of all events through push noti cations, SMS, and calls (if activated).
DoorProtect Plus does not support connecting via the Ajax uartBridge or Ajax ocBridge Plus integration modules.
The Ajax security system can be connected to a central monitoring station of a security company.
Buy opening detector with shock and tilt sensor DoorProtect Plus
Functional Elements
1. DoorProtect Plus 2. Big magnet (should be placed to the right of the detector) 3. Small magnet (should be placed to the right of the detector) 4. LED indicator 5. SmartBracket attachment panel (perforated part triggers the tamper button
in case of any attempt to tear off the detector from the surface) 6. External detector connection socket 7. QR code 8. Device switch 9. Tamper button
Operating Principle
DoorProtect Plus consists of two parts: the detector and the constant magnet. The detector is equipped with the sealed contact reed relay, built-in accelerometer, and socket for a third-party wired detector.
Attach the magnet to the door frame, while the detector should be attached to the door's moving wing or sliding part. If the sealed contact reed relay is within the coverage area of the magnetic eld, it closes the circuit, which means that the detector is closed. The door's opening pushes out the magnet from the sealed contact reed relay and opens the circuit. In such a way, the detector recognizes the opening. The DoorProtect Plus set includes two constant magnets. The small one works at a distance of 1 cm, and the big one -- up to 2 cm. The detector can be positioned horizontally. If there is no need to detect opening, use only the detector part (without magnets) and disable the primary detector in the settings. The accelerometer detects shocks and vertical deviation relative to the initial position of more than 5°. DoorProtect Plus can be installed on windows, including dormer windows, and the system can be armed when they are slightly open (disable the primary detector in the settings reviously).
Attach the magnet to the RIGHT of the detector.
If triggered, DoorProtect Plus immediately transmits the alarm signal to the hub, activating the sirens and notifying the user and security company.
Connecting
Before starting connection
1. Following the hub user guide, install the Ajax app. Create the account, add the hub, and create at least one room.
2. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
3. Make sure that the hub is disarmed and does not update by checking its status in the Ajax app.
Only users with administrator rights can add the device to the hub.
How to connect the detector to the hub
1. Select Add Device in the Ajax app. 2. Name the device, scan or type the QR code (located on the detector body
and packaging), and select the location room.
3. Tap Add -- the countdown will start. 4. Switch on the device.
For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object). The connection request is transmitted for a short time: at the moment of switching on the device.
If the device failed to pair (LED blinks once per second), switch it off for 5 seconds and retry. The detector connected to the hub appears in the list of devices in the app. The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds).
States
The states screen contains information about the device and its current parameters. Find the DoorProtect Plus states in the Ajax app:
1. Go to the Devices tab. 2. Select DoorProtect Plus from the list.
Parameter Temperature
Value
Device temperature. It is measured on the processor and changes gradually. Displayed in 1°C increment.
Acceptable error between the value in the app and temperature at the installation site: 24°C
Jeweller Signal Strength
Connection ReX range extender name Battery Charge Lid Delay When Entering, sec Delay When Leaving, sec Night Mode Delay When Entering, sec
Signal strength between the hub/range extender and the opening detector.
We recommend installing the detector in places where the signal strength is 23 bars
Connection status between the hub/range extender and the detector:
Online -- the detector is connected with the hub/range extender O ine -- the detector has lost connection with the hub/range extender
Displayed when the detector works via radio signal range extender
Battery level of the device. Displayed as a percentage
How battery charge is displayed in Ajax apps
The tamper mode of the detector, which reacts to the detachment of or damage of the body Entry delay (alarm activation delay) is the time you have to disarm the security system after entering the room
What is delay when entering
Delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system
What is delay when leaving
The time of Delay When Entering in the Night mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.
What is delay when entering
Night Mode Delay When Leaving, sec
Primary Detector External Contact Shock Sensor Tilt Sensor Always Active
Chime Temporary Deactivation
The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.
What is delay when leaving
Indicates whether the opening sensor is active
Status of the external detector connected to DoorProtect Plus
Indicates whether the shock sensor is active
Indicates whether the tilt sensor is active
If the option is active, the detector is always in armed mode and noti es about alarms
Learn more
When enabled, a siren noti es about opening detectors triggering in the Disarmed system mode
What is chime and how it works
Shows the status of the device temporary deactivation function:
No -- the device operates normally and transmits all events.
Lid only -- the hub administrator has disabled noti cations about triggering on the device body.
Entirely -- the device is completely excluded from the system operation by the hub administrator. The device does not follow system commands and does not report alarms or other events.
By number of alarms -- the device is automatically disabled by the system when the number of alarms is exceeded (speci ed in the settings for Devices Auto Deactivation). The feature is con gured in the Ajax PRO app.
Firmware Device ID Device No.
By timer -- the device is automatically disabled by the system when the recovery timer expires (speci ed in the settings for Devices Auto Deactivation). The feature is con gured in the Ajax PRO app.
The detector rmware version
Device identi er
Number of the device loop (zone)
Settings
To change the detector settings in the Ajax app:
1. Select the hub if you have several of them or if you are using the PRO app. 2. Go to the Devices tab. 3. Select DoorProtect Plus from the list. 4. Go to Settings by clicking on the . 5. Set the required parameters. 6. Click Back to save the new settings.
Setting First eld
Room Delay When Entering, sec
Value
Detector name that can be changed. The name is displayed in the text of SMS and noti cations in the event feed.
The name can contain up to 12 Cyrillic characters or up to 24 Latin characters
Selecting the virtual room to which DoorProtect is assigned. The name of the room is displayed in the text of SMS and noti cations in the event feed
Selecting delay time when entering. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the room
Delay When Leaving, sec
Arm in Night Mode
Night Mode Delay When Entering, sec
Night Mode Delay When Leaving, sec
Alarm LED indication Primary Detector External Contact Shock Sensor
What is delay when entering
Selecting the delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system
What is delay when leaving
If the option is active, the detector will switch to the Armed mode when using a Night mode.
Note that in Night mode, all active sensors
of the detector are armed. The activation of certain sensors cannot be con gured in the Night mode (for example, the tilt sensor)
The time of Delay When Entering in the Night mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.
What is delay when entering
The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.
What is delay when leaving
Allows you to disable the ashing of the LED indicator during an alarm. Available for devices with rmware version 5.55.0.0 or higher
How to nd the rmware version or the ID of the detector or device?
If setting is active, the DoorProtect Plus primary detector reacts to opening/closing
If setting is active, DoorProtect Plus registers external detector alarms
If active, shock-sensor will detect alarm after more than one impact
Sensitivity
Ignore Simple Impact Tilt Sensor Tilt Tilt Alarm Delay
Always Active
External Contact Enabled
Time before alarm, sec (available for roller shutter motion detector only) Impulses before alarm (available for roller shutter motion detector only) Alert with a siren if opening detected Alert with a siren if an external contact is opened Alert with a siren if shock detected
Sensitivity level of the shock sensor. Three options are available:
Low Normal High
If active, the detector ignores single hit If active, sensor will detect tilt Selecting the normal angle of the sensor. Above this limit, the sensor detects an alarm The number of seconds from the moment the sensor is tilted to the alarm. The value can be set from 1 second to 1 minute If the option is active, the detector is always in armed mode and noti es about alarms
Learn more
Selecting the type of external wired detector. For the detector connected to
DoorProtect Plus terminals.
The option is available for devices with rmware version 5.53.1.0 and higher.
The time in seconds during which a given number of impulses should be counted. This time is counted after the rst impulse of the detector.
Number of detector impulses required to raise an alarm
If active, sirens added to the system are
activated when opening detected
If active, sirens added to the system are
activated during an external detector alarm
If active, sirens added to the system are
activated during a shock alarm
Alert with a siren if tilt detected Chime settings
Jeweller Signal Strength Test
Detection Zone Test Signal Attenuation Test User Guide Temporary Deactivation
If active, sirens added to the system are
activated during a tilt alarm
Opens the settings of Chime.
How to set Chime What is Chime
Switches the detector to the Jeweller signal strength test mode. The test allows you to check the signal strength between the hub and DoorProtect Plus and determine the optimal installation site
What is Jeweller Signal Strength Test
Switches the detector to the detection area test
What is Detection Zone Test
Switches the detector to the signal fade test mode (available in detectors with rmware version 3.50 and later)
What is Attenuation Test
Opens DoorProtect Plus User Guide in the Ajax app
Allows the user to disconnect the device without removing it from the system.
Three options are available:
No -- the device operates normally and transmits all alarms and events Entirely -- the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other noti cations Lid only -- the system will ignore only noti cations about the triggering of the device tamper button
Unpair Device
Learn more about temporary deactivation of devices
The system can also automatically deactivate devices when the set number of alarms is exceeded or when the recovery timer expires.
Learn more about auto deactivation of devices
Disconnects the detector from the hub and deletes its settings
How to set Chime
Chime is a sound signal that indicates the triggering of the opening detectors when the system is disarmed. The feature is used, for example, in stores, to notify employees that someone has entered the building.
Noti cations are con gured in two stages: setting up opening detectors and setting up sirens.
Learn more about Chime
Detectors settings
1. Go to the Devices menu. 2. Select the DoorProtect Plus detector. 3. Go to its settings by clicking the gear icon in the upper right corner. 4. Go to the Chime Settings menu. 5. Select the events to be noti ed by the siren:
If a door or a window is open. If an external contact is open (available if the External Contact option is enabled).
6. Select the chime sound (siren tone): 1 to 4 short beeps. Once selected, the Ajax app will play the sound.
7. Click Back to save the settings. 8. Set up the required siren.
How to set up a siren for Chime
Indication
Event Switching on the detector Detector connection to the
hub
Alarm / tamper activation
Battery needs replacing
Indication
Lights up green for about one second
Note
Lights up continuously for a few seconds
Lights up green for about one second
During the alarm, it slowly lights up green and slowly goes out
Alarm is sent once in 5 seconds
Replacement of the detector battery is described in the
Battery Replacement
manual
Performance testing
The Ajax security system allows conducting tests for checking the functionality of connected devices.
The tests do not start immediately but within 36 seconds by default. The starting time depends on the ping interval (the paragraph on "Jeweller" settings in hub settings).
Jeweller Signal Strength Test
Detection Area Test
Attenuation Test
Installing the Detector
The location of DoorProtect Plus depends on its remoteness from the hub, and obstacles hindering the radio signal transmission: walls, oors, large objects inside the room.
The device developed only for indoor use.
Check the Jeweller signal level at the installation location
If the signal level is low (one bar), we cannot guarantee the stable operation of the detector. Take all possible measures to improve the quality of the signal. At least, move the detector: even a 20 cm shift can signi cantly improve the quality of signal reception.
If after moving the device still has a low or unstable signal strength, use a radio signal range extender.
Do not install the detector:
1. outside the premises (outdoors); 2. nearby any metal objects or mirrors causing attenuation or screening of the
signal; 3. at any places with fast air circulation (air fans, open windows or doors); 4. inside premises with the temperature and humidity beyond the range of
permissible limits; 5. closer than 1 m to the hub.
Attach the magnet to the right of the detector. The side to which the magnet should be attached is marked with an arrow on the detector's body. The detector is located either inside or outside the door case (window frame).
When installing the detector in the perpendicular planes (inside the case/frame), use the small magnet from the set. The distance between the magnet and detector should not exceed 1 cm.
When positioning the parts of DoorProtect Plus in the same plane, use the big magnet. Its actuation threshold is 2 cm.
Detector Testing
Having de ned the location, x the detector and magnet with the double-sided adhesive tape and check its operation of using the Detection Zone test.
In the test mode, the DoorProtect Plus LED lights continuously, switching off for a second, if the detector is triggered. Check the correct operation of the device by opening/closing the door several times.
Connecting a Third-Party Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to DoorProtect Plus using the in-built terminal clamp.
We recommend installing the wired detector at a distance no longer than 1 meter to DoorProtect Plus. Longer wire length increases the risk of its damage and reduces the quality of communication between the detectors. To put out the wire from the detector body, break out the plug:
If the connected wired detector is triggered, you receive the noti cation. To make sure the alarm is raised when the roller shutter is opened, connect the wired roller shutter motion detector with the NC (normally closed) contact to DoorProtect Plus. The function is available for the devices with rmware version 5.53.1.0 and higher.
How to nd the rmware version or the ID of the sensor or device?
How to connect the roller shutter motion detector to DoorProtect Plus
Installation
Before installing the detector, make sure that you have selected the optimal location that follows the guidelines of this manual!
1. Fix the SmartBracket attachment panel using bundled screws. If you use any other attachment tools, make sure that they do not damage or deform the attachment panel.
Use double-side adhesive tape only for temporary attachment of the detector. The tape runs dry with time, which can cause falling, false triggering, and detector malfunction.
2. Put the detector on the attachment panel. When the detector is xed in SmartBracket, it blinks with LED, signaling that the tamper is closed. If LED doesn't blink after xing in SmartBracket, check the status of the tamper in the Ajax app and then the xing tightness of the panel.
If someone detaches the detector from the surface or takes it off the attachment panel, the security system noti es you.
3. Put the magnet on the attachment panel.
Maintenance
Check the operational capability of the detector regularly. Clean the detector body from dust, spider web, and other contaminants as they appear. Use soft dry napkin suitable for tech equipment.
Do not use any substances containing alcohol, acetone, gasoline, and other active solvents to clean the detector.
The battery life depends on its quality, detector triggering frequency, and ping interval by the hub.
If the door opens 10 times a day and the detector ping interval is 60 seconds, then DoorProtect Plus operates 7 years from the pre-installed battery. For instance, a 12-seconds ping interval reduces the battery life to 2 years.
How long Ajax devices operate on batteries, and what affects this
If the detector battery is low, the system noti es the user, and the LED indicator smoothly lights up and goes off if a glass break is detected or the tamper is triggered.
Battery Replacement
Tech specs
Detector actuation threshold Sensor resource Tilt sensor activation threshold Shock sensitivity Ignore rst shock option Tamper protection Radio communication protocol
Radio frequency band
Compatibility
1 cm (small magnet)
2 cm (big magnet)
2,000,000 openings 5° or more (customizable) 3 levels Yes Yes Jeweller
Learn more
866.0 866.5 MHz 868.0 868.6 MHz 868.7 869.2 MHz 905.0 926.5 MHz 915.85 926.5 MHz 921.0 922.0 MHz Depends on the region of sale.
Operates only with all Ajax hubs, and radio signal range extenders
Maximum RF output power Modulation of the radio signal Radio signal range Socket for connecting wire detectors Power supply Battery life Installation method Protection class Operating temperature range Operating humidity Dimensions Weight Service life
Certi cation
Up to 20 mW GFSK Up to 1,200 m (any obstacles absent) Yes, NC 1 battery CR123A, 3 V Up to 5 years Indoors IP50 From -10° to +40° Up to 75% Ø 20 × 90 mm 29 g 10 years Security Grade 2, Environmental Class II in conformity with the requirements of EN 501311, EN 50131-2-6, CLC/TS-50131-2-8, EN 501315-3
Compliance with standards
Complete Set
1. DoorProtect Plus 2. SmartBracket mounting panel 3. Battery CR123A (pre-installed) 4. Big magnet 5. Small magnet 6. Outside-mounted terminal clamp 7. Installation kit 8. Quick Start Guide
Warranty
Warranty for the "AJAX SYSTEMS MANUFACTURING" LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed battery.
If the device does not work correctly, you should rst contact the support service--in half of the cases, technical issues can be solved remotely!
The full text of the warranty
User Agreement
Technical support: support@ajax.systems
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