PIP5814: Unable to Program New RDCCM 84849877

Bulletin No.: PIP5814

Published date: 07/19/2021

Models Affected

Brand Model Model Years VIN: from VIN: to Engine Transmissions
Buick Enclave 2018-2021 All All All All
Buick Lacrosse 2018-2019 All All All All
Buick Regal 2018-2020 All All All All
Cadillac XT4 2019-2021 All All All All
Cadillac XT5 2018-2021 All All All All
Cadillac XT6 2020-2021 All All All All
Chevrolet Blazer 2019-2021 All All All All
Chevrolet Equinox 2018-2021 All All All All
Chevrolet Traverse 2018-2021 All All All All
GMC Acadia 2018-2021 All All All All
GMC Terrain 2018-2019 All All All All

Involved Region or Country: North America

Condition

Replacement rear differential clutch control module will not program, cannot retrieve information from module identification screen and no communication on any buss.

Cause

RDCCM Missing internal boot loader

Procedure

If you have just replaced the RDCCM part number 84849877 and cannot program it using SPS verify that you also cannot retrieve data in the RDCCM module identification information data list.

If the above conditions have been met it is possible that the module you installed was missing internal files to allow programming.

Verify the date code on the shipping label to be between 21103 and 21183 as shown below.

A part alert was sent to GM PDC and all suspect parts at the PDC were returned however parts in dealer inventory could still be suspect. If you find any of these parts within this date range please return them to CCA.

Parts ordered after 7/16/2021 are known good stock. Regardless of the date code on the module any part with date code after 21195 on the shipping label should be considered known good stock that was revalidated before shipping to CCA to be packaged for dealer sale.

Part Information

GM#: 84849877

QTY: 1

Part Number Detail: 077 21161-370 LC 36 GR. 5.511

MADE IN AUSTRIA

Part Identification: BCZ5615480 JNL, 08037000

UPC: 193468 698299

Manufacturer: GM GENUINE PARTS

Address: Detroit, MI 48265

©2020 GM LLC. All Rights Reserved.

Version History

Version Modified
1 7/16/2021 - Created on.

PDF preview unavailable. Download the PDF instead.

MC-10201247-9999 Chromium Skia/PDF m56

Related Documents

Preview 2017 General Motors Fleet Guide: Chevrolet, Buick, GMC, Cadillac Vehicles
Explore the comprehensive 2017 Fleet Guide from General Motors, featuring a wide range of Chevrolet, Buick, GMC, and Cadillac vehicles designed for business needs. Discover innovative solutions, exceptional customer experience, and detailed model specifications for your fleet.
Preview GM Service Bulletin 19-NA-076: Rear Vision System Blue/Black Screen Issue
Technical service bulletin from General Motors (GM) detailing the diagnosis and repair for blue or black screen messages with the Service Rear Vision System when shifting into reverse for various Buick, Cadillac, Chevrolet, and GMC models. Covers troubleshooting steps, DTCs, and repair procedures.
Preview 2014 Chevrolet, Buick, GMC, Cadillac Fleet Car & Truck Guide
Comprehensive guide to the 2014 Chevrolet, Buick, GMC, and Cadillac vehicle lineup for fleet management, featuring innovative technologies, business solutions, and vehicle specifications for cars, trucks, SUVs, and vans.
Preview Diagnostic Tip for GM 9T45/50/60 Automatic Transmissions - Service Bulletin 21-NA-169
Service bulletin providing diagnostic tips for General Motors vehicles equipped with 9T45/50/60 automatic transmissions experiencing Diagnostic Trouble Codes (DTCs) at low mileage. Outlines procedures for fluid checks, pressure tests, and road tests for Buick, Cadillac, Chevrolet, and GMC models.
Preview GM Crankshaft Position Sensor DTCs P0016-P0019 P0008-P0009 Diagnosis and Repair
Technical service bulletin detailing diagnostic trouble codes (DTCs) P0016, P0017, P0018, P0019, P0008, and P0009 for various GM vehicles. Covers condition concerns related to crankshaft reluctor wheel position and provides repair recommendations.
Preview 2013 GM Car & Truck Guide: Fleet and Commercial Vehicles
Explore the comprehensive 2013 General Motors Car & Truck Guide for fleet and commercial vehicles, featuring Chevrolet, Buick, GMC, and Cadillac models. Discover innovative technologies, business solutions, and vehicle specifications for your fleet needs.
Preview 2011 General Motors Fleet & Commercial Car and Truck Guide
A comprehensive guide to the 2011 Chevrolet, Buick, GMC, and Cadillac vehicle lineup for fleet and commercial customers, detailing models, specifications, fleet programs, and services.
Preview 2009 GM Navigation System Guide: Acadia, Enclave, Equinox, Lucerne, Outlook, Torrent, Traverse, VUE
Comprehensive guide to the 2009 General Motors navigation system, covering features, controls, audio integration, voice recognition, and destination entry for models including Acadia, Enclave, Equinox, Lucerne, Outlook, Torrent, Traverse, and VUE.