Starlink Install Guide
SETUP
Find A Clear View of the Sky
Your Starlink needs a clear view of the sky so it can stay connected with satellites as they move overhead. Objects that obstruct the connection between your Starlink and the satellite, such as a tree branch, pole, or roof, will cause service interruptions.
Illustrations show a house with a clear sky and a green checkmark (✔️), indicating good satellite reception. Other illustrations show houses with obstructions like tree branches, poles, or roofs, each marked with a red cross (❌), signifying service interruptions.
To find a location with a clear view of the sky:
- Download the Starlink App.
- Use the "Check for Obstructions" tool to find an install location that will deliver the best service.
- For best results, Starlink should be installed as close to vertical as possible.
If you could not find a clear field of view from the ground level, consider installing in an elevated location, like a roof, pole, or wall. Additional mounts and accessories are available for purchase on the Starlink Shop.
Plug Starlink In
- Put Starlink into base and plug into power.
A diagram illustrates the Starlink setup: the Starlink dish is positioned outdoors, connected via a cable to a router located indoors, which is powered by a power supply unit.
Starlink will automatically level itself to search for satellites overhead. Do NOT attempt to manually adjust your Starlink.
After a few minutes, Starlink will make an initial connection to the Starlink constellation and tilt to the optimum angle for satellite coverage (slightly north or south based on your location in the northern or southern hemisphere).
Dish States:
- Stowed - Initializing: The Starlink dish is in a neutral, horizontal position, indicating it is starting up.
- Auto-Level - Sky Searching: The dish is tilting to a vertical position, actively searching for satellites.
- Auto-Tilt - Connected to Internet: The dish is tilted at an optimal angle, showing it has established a connection to the satellite network.
Connect to WiFi
- On your device, find and connect to the STARLINK network in your WiFi settings.
A smartphone screen displays WiFi settings, with the 'STARLINK' network selected and indicated as connected.
Once connected, a browser window will open prompting you to enter a new SSID (Network name) and password. This step is optional but recommended.
You are now connected! Open the Starlink App to customize additional settings, check your connection, and more.
A diagram shows the Starlink hardware: the Starlink dish, a power unit with an LED indicator, and a laptop. The LED light status is described as "Solid light: Power connected" and "No light: No power connected".
Can't Get Online?
- Open the Starlink App to check for any alerts, outages, or obstructions.
- Check the WiFi router light.
- Make sure everything is securely plugged in and there is no damage to hardware or cables.
- Confirm you are at the correct service address listed on your account.
- Power cycle Starlink by unplugging from power and then plugging back in.
- If none of these works, contact Starlink Customer Support by logging into your account on starlink.com.
For Further Assistance
Find answers to frequently asked questions, installation education, and additional troubleshooting in the Starlink App and the Support section of starlink.com.