The Challenge
PROMPT Ambulance Service, a leading pre-hospital provider in Northwest Indiana, faced significant communication challenges as its territory and fleet size expanded. Their existing analog radio system struggled to keep pace, leading to poor coverage, especially in critical areas, and an inability to handle increased radio traffic. This posed risks to field staff and operational efficiency.
The Solution
To address these issues, PROMPT Ambulance partnered with a local Motorola channel partner, Miner Electronics. They implemented a comprehensive Motorola MOTOTRBO digital radio system, including new dispatch center capabilities and MOTOTRBO digital mobiles. This solution was designed for a phased migration from their analog system, ensuring a timely and cost-effective upgrade.
Key Benefits and Results
- Improved Coverage: Extended reliable communication across a wider service area, enabling expansion into new markets.
- Enhanced Reliability: Overcame signal dropouts and network congestion issues common with analog systems.
- Increased Efficiency: Streamlined dispatch operations with advanced features and better resource management.
- Future-Proofing: The digital platform supports future upgrades, including mobile data and GPS capabilities.
- Reduced Liability: Enabled recording of all radio communications, improving accountability and safety.
- Scalability: The system is designed to scale with PROMPT Ambulance's future growth and service area expansion.
The successful implementation of the MOTOTRBO system has significantly improved PROMPT Ambulance's ability to provide critical patient care and manage its expanding operations effectively.
Learn more about MOTOTRBO at motorola.com/mototrbo.
