IKEA TVÄTTAD Washing Machine Durability Index
Report Date: 7 February 2025
Durability Index Calculation and Parameters Presentation
Product Type: Washing Machine
Model: TVÄTTAD
Manufacturer: INGKA Holding B.V.
Manufacturer Address: Bargelaan 20, 2333 CT Leiden, Netherlands
Calculation Date: 2025-01-23
Overall Durability Index Score: 7.6 / 10
Reliability Block Score: 7.0 / 10
Repairability Block Score: 8.2 / 10
Detailed Criteria Breakdown
| Criterion | Sub-criterion | Sub-criterion Score (out of 10) | Sub-criterion Coefficient | Intermediate Calculation |
|---|---|---|---|---|
| CRITERION 1: RESISTANCE TO STRESS AND/OR WEAR | CRITERION 1: RESISTANCE TO STRESS AND/OR WEAR | 6.7 | 0.45 | 3.3 |
| CRITERION 2: MAINTENANCE (INCLUDING SOFTWARE) & CARE | CRITERION 2: MOTOR WARRANTY | 5.0 | 0.05 | |
| SUB-CRITERION 2.1: MAINTENANCE (INCLUDING SOFTWARE) | 10.0 | 0.28 | 3.0 | |
| SUB-CRITERION 2.2: CARE | 1.8 | 0.12 | ||
| CRITERION 3: WARRANTY AND QUALITY PROCESS | SUB-CRITERION 3.1: COMMERCIAL WARRANTY FOR DURABILITY | 6.7 | 0.075 | 0.8 |
| SUB-CRITERION 3.2: IMPLEMENTATION OF A QUALITY PROCESS | 10.0 | 0.025 | ||
| CRITERION 4: DOCUMENTATION | SUB-CRITERION 4.1: COMMITMENT TO THE DURATION OF FREE AVAILABILITY OF TECHNICAL DOCUMENTATION AND USER/MAINTENANCE GUIDANCE | 6.8 | 0.2 | 1.7 |
| SUB-CRITERION 4.2: CONSUMER SUPPORT FOR DIAGNOSIS AND REPAIR | 6.0 | 0.05 | ||
| CRITERION 5: DISASSEMBLY, ACCESS, TOOLS, FIXINGS | SUB-CRITERION 5.1: EASE OF DISASSEMBLY OF SPARE PARTS - BROKEN/FAULTY PARTS (LIST 2) | 8.0 | 0.13 | |
| SUB-CRITERION 5.2: TOOLS REQUIRED FOR DISASSEMBLY OF SPARE PARTS - BROKEN/FAULTY PARTS (LIST 2) | 10.0 | 0.06 | 2.2 | |
| SUB-CRITERION 5.3: CHARACTERISTICS OF FIXINGS FOR ASSEMBLY OF PARTS FROM LISTS 1 AND 2 | 9.3 | 0.06 | ||
| CRITERION 6: AVAILABILITY OF SPARE PARTS | SUB-CRITERION 6.1: COMMITMENT TO THE DURATION OF AVAILABILITY OF SPARE PARTS - BROKEN/FAULTY PARTS (LIST 2) | 10.0 | 0.13 | |
| SUB-CRITERION 6.2: COMMITMENT TO THE DURATION OF AVAILABILITY OF SPARE PARTS - FUNCTIONAL PARTS (LIST 1) | 9.0 | 0.06 | 2.4 | |
| SUB-CRITERION 6.3: COMMITMENT TO DELIVERY TIMES FOR SPARE PARTS - BROKEN/FAULTY PARTS (LIST 2) | 9.2 | 0.03 | ||
| SUB-CRITERION 6.4: COMMITMENT TO DELIVERY TIMES FOR SPARE PARTS - FUNCTIONAL PARTS (LIST 1) | 8.3 | 0.03 | ||
| CRITERION 7: PRICE | SUB-CRITERION 7.1: PRICE | 8.0 | 0.25 | 2.0 |
Company Information
Company: IKEA of Sweden AB
Address: Box 702, Tulpanvägen, 8, SE-343 81 Älmhult
Contact: Tel: +46 (0) 476 648 500
Website: www.ikea.com
