Fisher & Paykel Modular Cooktop User Guide

Contents

• Safety and Warnings

• Product Overview

• Control Panel

• Menu

• Using the Induction

• Cookware

• Cooking Options

• Using the Temperature Sensor

• Wi-Fi Connection

• Cleaning

• Troubleshooting

• Fault Codes

• Manufacturer's Warranty and Service Guide

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Safety and Warnings

[Warning] Electric Shock Hazard

Failure to follow this advice may result in electrical shock or death.

• Do not cook on a broken or cracked cooktop. If the cooktop surface should break or crack, switch the appliance off immediately at the mains supply (wall switch) and contact a qualified technician.
• Switch off the appliance before cleaning or maintenance.

[Warning] Fire Hazard

Failure to follow this advice may result in serious burns or death.

• Unattended cooking on a hob with fat or oil can be dangerous and may result in fire.
• Never try to extinguish fire with water. Switch off the appliance. Cover the flame, e.g., with a lid or fire blanket, or use a dry chemical or foam-type extinguisher.
• Do not store items on cooking surfaces.

[Warning] Hot Surface Hazard

Failure to follow this advice could result in burns and scalds.

• During use, accessible parts of this appliance will become hot enough to cause burns.
• Do not let body, clothing, or items other than suitable cookware contact the cook surface until the surface is cool.
• Never leave metal objects (such as kitchen utensils) or empty pans on the cooktop as they can become hot very quickly.
• Beware: magnetizable metal objects worn on the body may become hot in the vicinity of the cooktop. Gold or silver jewelry will not be affected.
• Keep children away.
• Handles of saucepans may be hot to touch. Check saucepan handles do not overhang other cook zones that are on. Keep handles out of reach of children.

[Warning] Cut Hazard

Failure to use caution could result in injury.

• The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with extreme care and always store safely and out of reach of children.

[Warning] Health Hazard

Failure to follow this advice may result in death.

• This appliance complies with electromagnetic safety standards. However, persons with cardiac pacemakers or other electrical implants (such as insulin pumps) must consult with their doctor or implant manufacturer before using this appliance to make sure that their implants will not be affected by the electromagnetic field.

General Use Warnings

• Do not cook on a broken cooktop. If the cooktop is broken, cleaning solutions and spillovers may penetrate inside the cooktop and create a risk of electric shock. Contact a qualified technician immediately.
• CAUTION: The cooking process has to be supervised. A short-term cooking process has to be supervised continuously.

Child Safety

• Do not allow children to play with the appliance or sit, stand, or climb on it.
• Do not store items of interest to children in cabinets above the appliance. Children climbing on the cooktop could be seriously injured.
• Do not leave children alone or unattended in the area where the appliance is in use. Children of less than 8 years old must be kept away from the appliance unless continuously supervised. This appliance can be used by children aged from 8 years and above, and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved. Cleaning and user maintenance shall not be done by children without supervision.

Cleaning Warnings

• Clean cooktop with caution. If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burns. Some cleaners can produce noxious fumes if applied to a hot surface.

Servicing Warnings

• Do not repair or replace any part of the appliance unless specifically recommended in the user guide. All other servicing should be undertaken by a Fisher & Paykel trained and supported service technician or qualified person.
• If the power supply cable is damaged, it must only be replaced by a qualified technician.
• If the appliance is malfunctioning, it will display an alert code: first note down the alert code (see section ‘Alert codes’ in this manual), then contact your Authorized Service Center or Customer Care to arrange for service. Do not use your appliance until it has been repaired by a Fisher & Paykel authorized technician.

Standard Requirements

• This induction cooktop generates and uses ISM frequency energy that heats cookware by using an electromagnetic field. It has been tested and complies with Part 18 of the FCC Rules for ISM equipment. This induction cooktop meets the FCC requirements to minimize interference with other devices in residential installation. Induction cooktops may cause interference with television or radio reception. If interference occurs, the user should try to correct the interference by:
• Relocating the receiving antenna of the radio or television.
• Increasing the distance between the cooktop and the receiver.
• Connecting the receiver into an outlet different from the induction cooktop.

Product Overview

Description of Illustrated Cooktop: A 36" Primary induction cooktop is illustrated, featuring multiple cooking zones, including a large central SmartZone, and a control panel located at the front. A separate temperature sensor is also depicted.

Features and Accessories

• [Power Button] Power button
• [Controls] Cooktop controls
• [Cook Zones] Cook zones
• [SmartZones] SmartZones
• [Temperature Sensor] Temperature sensor

Cooktop Models

Illustrations show the following Fisher & Paykel modular induction cooktop models, highlighting their different zone configurations:

• CI365DTTB1
• CI152DTTB1
• CI304DTTB1
• CI244DTTB1

Zone Recommendations

Diagrams illustrate the zone layout for each cooktop model (CI365DTTB1, CI152DTTB1, CI304DTTB1, CI244DTTB1) with numbered cooking zones. The table below details zone specifications:

* Maximum output when set on Power Boost.
** Power Boost is not available when cooking zones are bridged.

Control Panel

The cooktop features a control panel with the following elements:

• Touchscreen display: Use to operate cook zones, ventilation, and settings.
• [Menu] Menu: Press to access additional features and settings.
• [Cook Zone Selectors] Cook zone selectors: Press to select cook zones and adjust zone settings.
• [Updates Indicator] Updates indicator: Illuminates when an update is available.
• [Wi-Fi Indicator] Wi-Fi indicator: Illuminates when Wi-Fi is connected.

Menu

The menu provides access to several functions:

• [Timer] Timer: Use the timer to keep track of cooking times. You can use it at any time, even if you are not using any cook zones.
• [Lock] Lock: Lock the controls to prevent accidental use. When locked, the controls will be unresponsive and the cooktop will not turn on. Press and hold [Unlock] to unlock.
• [Temperature Sensor] Temp Sensor: Use the temperature sensor to monitor cooking or notify you when a certain temperature is reached.
• [Settings] Settings: Adjust the settings to suit your preferences or set up a Wi-Fi connection. Refer to 'Wi-Fi connection'.

Using the Induction

Always lift cookware to move it around the cooktop, as sliding may scratch the glass surface or cookware.

Ensure cookware is inside the cook zone markings. Hot cookware placed along the front of the cooktop may cause the controls to overheat.

For larger cookware, it is recommended to use rear zones or paired zones. Refer to ‘Cooking options’ for information about pairing.

Steps for Induction Cooking:

1. Place cookware on a cook zone and select the corresponding zone on the display.
2. Use the selector to set a power level. Select 0 to turn the cook zone off.
3. Press [Cooking Options] to access cooking options. For more information, refer to 'Cooking options.'

Cookware

Compatible Cookware

Use induction-compatible cookware with a smooth, flat base and similar size to the cook zone to ensure optimal performance.

Induction-compatible cookware typically has a magnetic base or core, including:

• Stainless steel
• Carbon steel
• Cast iron
• Enamelled steel
• Enamelled cast iron
• Aluminum and copper with a magnetizable base.

If cookware is not compatible or is not detected, a symbol indicating this will flash on the display.

Heating Performance

• Faster heat performance: High magnetic content facilitates a constant heating area through the base and to the sides of the pan.
• Average heating performance: Medium magnetic content reduces the heating zone and results in slower heating.
• Slow heating performance: Limited magnetic content results in very slow heating performance.

Cooking Options

Cooking options offer features and controls for specific cook zones. The zone map indicator shows which cook zone is being adjusted. Press [Close] or [Close] to return to the control panel home screen.

• [Boost] BOOST: Cook above maximum power for up to 10 minutes. Ideal for boiling water quickly. Not available on paired zones.
• [Power Button] POWER BUTTON: Turn off the selected zone and cancel zone settings.
• [Zone Timer] ZONE TIMER: Set an individual timer for a selected cook zone. This will not turn the cook zone off.
• [Temperature Sensor] TEMPERATURE SENSOR: Use to monitor the temperature of a specific cook zone, notify you when it reaches a certain temperature, or adjust the zone settings to hold liquids at a set temperature.
• [SmartZone Pairing] SMARTZONE PAIRING: Join front and rear cook zones to create a large cook zone with single temperature control. Unavailable when a zone is already in use.
• [Cook by Method] COOK BY METHOD: Access guided cooking features and specialized functions such as SOUS VIDE, POACH, MELT, and WARM.

Using the Temperature Sensor

The sensor allows you to MONITOR, REACH, or HOLD a temperature, ensuring precise temperature control. Ensure you charge it before use.

• MONITOR: Insert the sensor into your food or cooking liquids to monitor their internal temperature.
• REACH: Insert the sensor into your food or cooking liquids to reach a set internal temperature. It notifies you when the food or cooking liquids reach the target temperature, so you can turn off the cook zone. The sensor will not turn off the cook zone.
• HOLD: Insert the sensor in cooking liquid to hold it at a set temperature.

Steps for Using the Sensor:

1. Select a cook zone. Press [Cooking Options] to access cooking options.
2. Press [Connect]. Hold the sensor near the cooktop, and press CONFIRM to connect.
3. Select a goal (MONITOR TEMP, REACH TEMP, HOLD TEMP) and follow the onscreen instructions.

Wi-Fi Connection

Your cooktop can be connected to your home wireless network and monitored remotely using the app. Connect your cooktop to ensure it stays up to date with the latest software and features.

Getting Started

• Ensure your home Wi-Fi network is turned on.
• You will be given step-by-step guidance on both your appliance and mobile device.
• It may take up to 10 minutes to connect your cooktop.
• For further guidance and troubleshooting, please refer to the app.

On Your Mobile Device:

1. Download the app. Scan the QR code or go to www.fisherpaykel.com/connect.
2. Register and create an account.
3. Add your appliance and set up the Wi-Fi connection.

Connecting to Your Home Wi-Fi

1. Select SETTINGS from the menu.
2. Select WI-FI CONNECT and follow the instructions onscreen.

Cleaning

Wipe with a damp cloth and mild detergent. Dry with a clean, lint-free cloth. If further cleaning is required, apply cooktop cleaner following the manufacturer's instructions. It is recommended to lock the controls if you are cleaning near them.

Cleaning Products to Avoid

The following cleaning products are not recommended as they may cause damage:

• Plastic or stainless steel scouring pads
• Abrasive, solvent, household cleaners
• Acid or alkaline cleaners
• Hand washing liquids or soap
• Stainless steel cleaners or polishes
• Laundry detergents or disinfectants

Fingerprints, Marks, Metal Sheen and Non-Sugary Spills

Apply cooktop cleaner, then wipe with a damp cloth. Dry with a clean, lint-free cloth or paper towel.

Boilovers, Melts and Hot Sugary Spills

Remove these immediately with a glass scraper, but be aware of hot cook zone surfaces.

1. Lock the controls or turn off the cooktop.
2. Hold the scraper at a 30° angle, and move the spill to a cool area of the cooktop.
3. Wipe clean with a damp cloth or paper towel.

Temperature Sensor Cleaning

Wash in hot water with mild detergent, then dry thoroughly with a clean cloth before storing in its case in a cool, dry place.

• Wait for the sensor to cool down before cleaning. Do not submerge it in cold water immediately after cooking.
• Do not place in dishwasher.

Troubleshooting

General Use Issues

• Why won't my cooktop turn on?
  
  • No power. Make sure the cooktop is connected to the power supply and switched on at the wall.
  • Check the circuit breaker, or check if there is a power cut in your home or area. If your cooktop still won't turn on, call Customer Care or your Authorized Service Center.
• Why aren't the controls working when the display is on?
  
  • The controls are locked when [Lock Symbol] is displayed. Press and hold the screen to unlock.
  • Zones are still hot or DELAYED OFF is still running. Press [Power Button] to turn controls on.
  • The cooktop is in Demo Mode. Call Customer Care or your Authorized Service Center.
• Why are the controls difficult to use?
  
  • Moisture or oil on the controls. Dry them with a cloth and try again.
  • Using the tip of your finger to press the controls. Use the ball of your finger instead.
• Why does my cooktop make a humming sound on high heat and BOOST?
  

  This is normal for induction. It should quieten or stop when you decrease the heat setting.

• Why is the display going black?
  

  Overheated due to cookware placed along the front of the cooktop. Remove cookware or shift to rear cook zones. Allow controls to cool.

• Why can't I select the heat setting I want?
  
  • Cooktop is at maximum power. Reduce heat settings on other zones.
  • Cooktop or teppanyaki has reduced power to prevent overheating. Allow to cool.
  • BOOST is unavailable with paired cook zones.
• Why is condensation forming on walls and cabinetry?
  

  This is normal for induction. Its energy-efficient technology means minimal heat is lost to surrounding surfaces. Surfaces stay cool, and steam from cooking condenses on them.

Cooktop Operation Issues

• Why is the cooktop turning off unexpectedly?
  
  • Safety timeout. The cooktop will turn a cook zone off automatically if it is left working for an extended period of time without the power level being altered. The lower the setting, the longer the cooking zone will remain on.
  • Display protection. The cooktop will turn off to protect the display if it overheats. See 'Using the Induction.'
• Why can't I pair cook zones?
  
  • One of the zones is already in use. Turn off the zone, then pair it.
  • Zones you're selecting are not pairable because they are circular or side-by-side zones. You can pair adjacent front and rear Smartzones. See 'Cooking Options'.

Cookware Issues

• Why isn't the cookware getting hot?
  
  • Cookware is too small or not centered on the zone.
  • Cookware is not induction compatible. See ‘Cookware.'
  • The cooktop is in Demo Mode. Call Customer Care or your Authorized Service Center.
• Why is my cookware making crackling and clicking noises?
  

  Some induction cookware has metal layers that vibrate. This is normal.

Alerts

• Why is [Exclamation Symbol] showing on the display?
  
  • No cookware detected. Check it is correct size and centered on the selected cook zone.
  • Check cookware is induction compatible.

Wear and Tear

• Why are there scratches on the cooktop?
  
  • Sliding cookware across it. Scratches will not affect performance, but you should always lift cookware to avoid scratching. See 'Using the Induction.'
  • Cookware may have rough edges. Use cookware with a flat and smooth base. See 'Cookware'.
  • Cleaning products may be unsuitable. See ‘Cleaning.’
• What should I do if the glass gets cracked or chipped?
  

  Stop using the cooktop. Turn off the power supply at the wall, and call Customer Care or your Authorized Service Center.

Fault Codes

How do I know if there is a problem?

Your cooktop will beep and a fault code will show in the display. You can mute the alert.

What to do

Try to fix the issue and clear the alert according to the onscreen instructions.

'E' Fault Codes

You may be able to clear the fault by resetting the cooktop. Follow the steps below:

1. Press and hold the power button to turn the cooktop off.
2. Wait a few seconds, then press and hold the power button again to turn the cooktop back on.

If the fault code has disappeared, you can continue to use your cooktop. If not, turn the power supply off and on at the wall.

If the problem persists

1. Note down the fault code.
2. Contact Customer Care or a Fisher & Paykel trained and supported service technician. Refer to the Service and Warranty booklet for contact details.

Manufacturer's Warranty and Service Guide

US: To access your Warranty and Service Guide, scan the QR code with your smartphone to access your warranty and book a service. Refer to your separate warranty and service book or view online at https://www.fisherpaykel.com/us/help-and-support/warranty-information.

CA: To access your Warranty and Service Guide, scan the QR code with your smartphone to access your warranty and book a service. Refer to your separate warranty and service book or view online at https://www.fisherpaykel.com/ca/help-and-support/warranty-information.

This product has been designed for use in a domestic (residential) environment. This product is not designed for any commercial use. Any commercial use by the customer will affect this product's Manufacturer's Warranty.

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