Installation Guide for DELL models including: Inspiron 15 5501, Laptop, Inspiron 15 5501 Laptop
Dell Inspiron 5501, 15.6" FHD, i5-1035G1, 8GB, 512GB SSD, UHD Graphics, Ubuntu, Platinum Silver | 5397184440384 • 157190 ⋙ Цена | Plasico IT Superstore
Dell Inspiron 5501, 15.6" FHD, i5-1035G1, 8GB, 256GB SSD, MX330 2MB, Ubuntu, Platinum Silver | 5397184440377 • 157094 ⋙ Цена | Plasico IT Superstore
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DocumentDocumentInspiron 15 5501 Setup and Specifications Regulatory Model: P102F Regulatory Type: P102F001 May 2020 Rev. A00 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. Contents 1 Set up your Inspiron 5501.............................................................................................................. 4 2 Views of Inspiron 5501..................................................................................................................6 Right........................................................................................................................................................................................ 6 Left.......................................................................................................................................................................................... 6 Base......................................................................................................................................................................................... 7 Display..................................................................................................................................................................................... 8 Bottom.................................................................................................................................................................................... 9 3 Specifications of Inspiron 5501.................................................................................................... 10 Dimensions and weight........................................................................................................................................................10 Processor.............................................................................................................................................................................. 10 Chipset................................................................................................................................................................................... 11 Operating system..................................................................................................................................................................11 Memory.................................................................................................................................................................................. 11 External ports....................................................................................................................................................................... 12 Internal slots..........................................................................................................................................................................12 Wireless module....................................................................................................................................................................12 Audio...................................................................................................................................................................................... 13 Storage.................................................................................................................................................................................. 13 Intel Optane Memory H10 with Solid State Storage (optional)..................................................................................... 14 Media-card reader................................................................................................................................................................14 Keyboard............................................................................................................................................................................... 15 Camera.................................................................................................................................................................................. 15 Touchpad.............................................................................................................................................................................. 16 Power adapter...................................................................................................................................................................... 16 Battery................................................................................................................................................................................... 17 Display.................................................................................................................................................................................... 17 Fingerprint reader (optional)...............................................................................................................................................18 GPU--Integrated................................................................................................................................................................. 18 GPU--Discrete.................................................................................................................................................................... 19 Operating and storage environment..................................................................................................................................19 4 Keyboard shortcuts.................................................................................................................... 20 5 Getting help and contacting Dell..................................................................................................23 Contents 3 1 Set up your Inspiron 5501 NOTE: The images in this document may differ from your computer depending on the configuration you ordered. 1. Connect the power adapter and press the power button. NOTE: To conserve battery power, the battery might enter power saving mode. Connect the power adapter and press the power button to turn on the computer. 2. Finish operating system setup. For Ubuntu: Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: · Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted. · If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account. · On the Support and Protection screen, enter your contact details. 3. Locate and use Dell apps from the Windows Start menu--Recommended. Table 1. Locate Dell apps Resources Description My Dell Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available. SupportAssist Pro-actively checks the health of your computer's hardware and software. The SupportAssist OS Recovery tool troubleshoots issues with the operating system. For more information, see the SupportAssist documentation at www.dell.com/support. 4 Set up your Inspiron 5501 Table 1. Locate Dell apps(continued) Resources Description NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty. Dell Update Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the knowledge base article SLN305843 at www.dell.com/support. Dell Digital Delivery Download software applications, which are purchased but not pre-installed on your computer. For more information about using Dell Digital Delivery, see the knowledge base article 153764 at www.dell.com/ support. Set up your Inspiron 5501 5 Right 2 Views of Inspiron 5501 1. microSD-card slot Reads from and writes to the microSD-card. The computer supports the following card types: · microSecure Digital (mSD) · microSecure Digital High Capacity (mSDHC) · microSecure Digital Extended Capacity (mSDXC) 2. USB 3.2 Gen 1 port Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. 3. Headset port Connect headphones or a headset (headphone and microphone combo). Left 1. Power-adapter port Connect a power adapter to provide power to your computer and charge the battery. 2. Power and battery-status light Indicates the power state and battery state of the computer. Solid white--Power adapter is connected and the battery is charging. Solid amber--Battery charge is low or critical. Off--Battery is fully charged. NOTE: On certain computer models, the power and battery-status light is also used for system diagnostics. For more information, see the Troubleshooting section in your computer's Service Manual. 3. HDMI port Connect to a TV or another HDMI-in enabled device. Provides video and audio output. 4. USB 3.2 Gen 1 port Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. 5. USB 3.2 Gen 1 (Type-C) port with Power Delivery/DisplayPort Connect peripherals such as external storage devices, printers, and external displays. 6 Views of Inspiron 5501 Supports Power Delivery that enables two-way power supply between devices. Provides up to 7.5 W power output that enables faster charging. NOTE: The Dell Adapter USB-C to USB-A 3.0 is shipped with this computer. Use this adapter to connect legacy USB 3.0 accessories to USB (Type-C) ports on your computer. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. Base 1. Left-click area Press to left-click. 2. Touchpad Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two finger tap to right-click. 3. Right-click area Press to right-click. 4. Power button with optional fingerprint reader Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 4 seconds to force shut-down the computer. If the power button has a fingerprint reader, place your finger on the power button to log in. NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals. Views of Inspiron 5501 7 Display 1. Left microphone Provides digital sound input for audio recording and voice calls. 2. Camera Enables you to video chat, capture photos, and record videos. 3. Camera-status light Turns on when the camera is in use. 4. Right microphone Provides digital sound input for audio recording and voice calls. 8 Views of Inspiron 5501 Bottom 1. Left speaker Provides audio output. 2. Right speaker Provides audio output. 3. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Inspiron 5501 9 3 Specifications of Inspiron 5501 Dimensions and weight The following table lists the height, width, depth, and weight of your Inspiron 5501. Table 2. Dimensions and weight Description Height: Front height Values 14.15 mm (0.56 in.) Rear height 17.90 mm (0.70 in.) Width 356.10 mm (14.02 in.) Depth 234.50 mm (9.23 in.) Weight (maximum) 1.65 kg (3.64 lb) NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability. Processor The following table lists the details of the processors supported by your Inspiron 5501. Table 3. Processor Description Processor type Option one 10th Generation Intel Core i3-1005G1 Option two 10th Generation Intel Core i5-1035G1 Processor wattage 15 W 15 W Processor core count 2 4 Processor thread count 4 8 Processor speed Up to 3.4 GHz Up to 3.6 GHz Processor cache 4 MB 6 MB Integrated graphics Intel UHD Graphics Intel UHD Graphics Option three 10th Generation Intel Core i7-1065G7 15 W 4 8 Up to 3.9 GHz 8 MB Intel Iris Plus Graphics 10 Specifications of Inspiron 5501 Chipset The following table lists the details of the chipset supported by your Inspiron 5501. Table 4. Chipset Description Chipset Values Integrated in the processor Processor 10th Generation Intel Core i3/i5/i7 DRAM bus width 64-bit Flash EPROM 16 MB + 8 MB PCIe bus Up to Gen3 Operating system Your Inspiron 5501 supports the following operating systems: · Windows 10 Home, 64-bit · Windows 10 Professional, 64-bit · Windows 10 Home in S Mode, 64-bit · Ubuntu 18.04 LTS, 64-bit Memory The following table lists the memory specifications of your Inspiron 5501. Table 5. Memory specifications Description Memory slots Values Two SODIMM slots Memory type DDR4 Memory speed 3200 MHz Maximum memory configuration 32 GB Minimum memory configuration 4 GB Memory size per slot 4 GB, 8 GB, 16 GB Memory configurations supported · 4 GB, 1 x 4 GB, DDR4, 3200 MHz, SODIMM · 8 GB, 1 x 8 GB, DDR4, 3200 MHz, SODIMM · 8 GB, 2 x 4 GB, DDR4, 3200 MHz, SODIMM, dual-channel · 12 GB, 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MHz, SODIMM · 16 GB, 2 x 8 GB, DDR4, 3200 MHz, SODIMM, dual-channel · 16 GB, 1 x 16 GB, DDR4, 3200 MHz, SODIMM · 32 GB, 2 x 16 GB, DDR4, 3200 MHz, SODIMM, dual-channel Specifications of Inspiron 5501 11 External ports The following table lists the external ports on your Inspiron 5501. Table 6. External ports Description USB ports Audio port Video port Media-card reader Docking port Power-adapter port Security Values · Two USB 3.2 Gen 1 ports · One USB 3.2 Gen 1 Type-C port with DisplayPort and PowerDelivery One headset (headphone and microphone combo) port One HDMI 1.4 port One microSD-card slot Not supported One 4.5 mm x 2.9 mm power-adapter port Not supported Internal slots The following table lists the internal slots of your Inspiron 5501. Table 7. Internal slots Description M.2 Values · One M.2 2230 slot for WiFi and Bluetooth combo card · Two M.2 2230/2280 slots for solid-state drive or M.2 2280 Intel Optane storage NOTE: To learn more about the features of different types of M.2 cards, see the knowledge base article SLN301626 at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) module specifications of your Inspiron 5501. Table 8. Wireless module specifications Description Option one Model number Intel Wireless-AC 9462 Option two Qualcomm QCA 61x4A Option three Intel AX201 Transfer rate Up to 433 Mbps Up to 867 Mbps Up to 2400 Mbps Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz 2.4 GHz/5 GHz Wireless standards · WiFi 802.11b/g/a · Wi-Fi 4 (WiFi 802.11n) · Wi-Fi 5 (WiFi 802.11ac) · · WiFi 802.11b/g/a · Wi-Fi 4 (WiFi 802.11n) · Wi-Fi 5 (WiFi 802.11ac) · WiFi 802.11b/g/a · Wi-Fi 4 (WiFi 802.11n) · Wi-Fi 5 (WiFi 802.11ac) · Wi-Fi 6 (WiFi 802.11ax) 12 Specifications of Inspiron 5501 Table 8. Wireless module specifications(continued) Description Option one Encryption · 64-bit/128-bit WEP · AES-CCMP · TKIP Bluetooth Bluetooth 5.0 Option two · 64-bit/128-bit WEP · AES-CCMP · TKIP Bluetooth 5.0 Option three · 64-bit/128-bit WEP · AES-CCMP · TKIP Bluetooth 5.1 Audio The following table lists the audio specifications of your Inspiron 5501. Table 9. Audio specifications Description Audio controller Values Realtek ALC3204 Stereo conversion Supported Internal audio interface High-definition audio interface External audio interface Headset (headphone and microphone combo) port Number of speakers Two Internal-speaker amplifier Supported (audio codec integrated) External volume controls Keyboard shortcut controls Speaker output: Average speaker output 2 W Peak speaker output 2.5 W Subwoofer output Not supported Microphone Digital-array microphones in the camera assembly Storage This section lists the storage options on your Inspiron 5501. The primary drive of your computer varies with the storage configuration. The solid-state drive in M.2 slot one is the primary drive. Your Inspiron 5501 supports one of the following storage configurations: · One M.2 2230/2280 solid-state drive or one M.2 2280 Intel Optane storage · One M.2 2230 solid-state drive and one M.2 2280 solid-state drive · One M.2 2230/2280 solid-state drive and one M.2 2280 Intel Optane storage Table 10. Storage specifications Storage type Interface type Capacity M.2 2230 solid-state drive PCIe Gen3 x4 NVMe Up to 512 GB M.2 2280 solid-state drive PCIe Gen3 x4 NVMe Up to 2 TB Specifications of Inspiron 5501 13 Table 10. Storage specifications(continued) Storage type Interface type M.2 2280 Intel Optane Memory H10 with Solid State Storage PCIe Gen3 x2 NVMe Capacity Up to 512 GB Intel Optane Memory H10 with Solid State Storage (optional) Intel Optane Memory technology utilizes 3D XPoint memory technology and functions as a non-volatile storage cache/accelerator and/or storage device depending on the Intel Optane Memory installed in your computer. Intel Optane Memory H10 with Solid State Storage functions as both a non-volatile storage cache/accelerator (enabling enhanced read/ write speeds for hard-drive storage) and a solid-state storage solution. It neither replaces nor adds to the memory (RAM) installed on your computer. Table 11. Intel Optane Memory H10 with Solid State Storage specifications Description Values Interface PCIe 3 x4 NVMe · One PCIe 3 x2 for Optane memory · One PCIe 3 x2 for solid-state storage Connector M.2 Form factor Capacity (Intel Optane memory) Capacity (solid-state storage) 2280 Up to 32 GB Up to 512 GB NOTE: Intel Optane Memory H10 with Solid State Storage is supported on computers that meet the following requirements: · 9th Generation or higher Intel Core i3/i5/i7 processors · Windows 10 64-bit version or higher (Anniversary Update) · Intel Rapid Storage Technology driver version 15.9.1.1018 or higher Media-card reader The following table lists the media cards supported by your Inspiron 5501. Table 12. Media-card reader specifications Description Media-card type Values One microSD card Media-cards supported · microSecure Digital (mSD) · microSecure Digital High Capacity (mSDHC) · microSecure Digital Extended Capacity (mSDXC) NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer. 14 Specifications of Inspiron 5501 Keyboard The following table lists the keyboard specifications of your Inspiron 5501. Table 13. Keyboard specifications Description Keyboard type Values · Standard keyboard · Standard backlit keyboard Keyboard layout QWERTY Number of keys · United States and Canada: 101 keys · United Kingdom: 102 keys · Japan: 105 keys Keyboard size X=18.70 mm key pitch Y=18.05 mm key pitch Keyboard shortcuts Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key. NOTE: You can define the primary behavior of the function keys (F1F12) changing Function Key Behavior in BIOS setup program. For more information, see Keyboard shortcuts. Camera The following table lists the camera specifications of your Inspiron 5501. Table 14. Camera specifications Description Number of cameras Values One Camera type RGB HD camera Camera location Front Camera sensor type CMOS sensor technology Camera resolution: Still image 0.92 megapixel Video 1280 x 720 (HD) at 30 fps Diagonal viewing angle: 74.9 degrees Specifications of Inspiron 5501 15 Touchpad The following table lists the touchpad specifications of your Inspiron 5501. Table 15. Touchpad specifications Description Touchpad resolution: Horizontal Values 1229 Vertical 749 Touchpad dimensions: Horizontal 115 mm (4.53 in.) Vertical 80 mm (3.15 in.) Touchpad gestures For more information about touchpad gestures available on Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com. Power adapter The following table lists the power adapter specifications of your Inspiron 5501. Table 16. Power adapter specifications Description Option one Type E4 45W Connector dimensions: External diameter 7.40 mm Internal diameter 5.10 mm Input voltage 100 VAC240 VAC Input frequency 50 Hz60 Hz Input current (maximum) 1.30 A Output current (continuous) 2.31 A Rated output voltage 19.50 VDC Temperature range: Operating 0°C to 40°C (32°F to 104°F) Storage -40°C to 70°C (-40°F to 158°F) Option two E4 65W 7.40 mm 5.10 mm 100 VAC240 VAC 50 Hz60 Hz 1.50 A 3.34 A 19.50 VDC 0°C to 40°C (32°F to 104°F) -40°C to 70°C (-40°F to 158°F) 16 Specifications of Inspiron 5501 Battery The following table lists the battery specifications of your Inspiron 5501. Table 17. Battery specifications Description Battery type Option one 3-cell "smart" lithium-ion (40 WHr) Option two 4-cell "smart" lithium-ion (53 WHr) Battery voltage 11.40 VDC 15.20 VDC Battery weight (maximum) 0.18 kg (0.40 lb) 0.24 kg (0.52 lb) Battery dimensions: Height 184.10 mm (7.25 in.) 239.10 mm (9.41 in.) Width 90.73 mm (3.57 in.) 90.73 mm (3.57 in.) Depth 5.75 mm (0.23 in.) 5.75 mm (0.23 in.) Temperature range: Operating 0°C to 35°C (32°F to 95°F) 0°C to 35°C (32°F to 95°F) Storage -40°C to 65°C (-40°F to 149°F) -40°C to 65°C (-40°F to 149°F) Battery operating time Battery charging time (approximate) Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. 4 hours (when the computer is off) NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com/ 4 hours (when the computer is off) NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com/ Battery life span (approximate) Coin-cell battery 300 discharge/charge cycles CR2032 300 discharge/charge cycles CR2032 Display The following table lists the display specifications of your Inspiron 5501. Table 18. Display specifications Description Option one Display type Full High Definition (FHD) Option two Full High Definition (FHD) Display-panel technology Wide-Viewing Angle (WVA) Wide-Viewing Angle (WVA) Display-panel dimensions (active area): Height 193.60 mm (7.62 in.) 193.60 mm (7.62 in.) Width 344.20 mm (13.55 in.) 344.20 mm (13.55 in.) Option three Full High Definition (FHD) Wide-Viewing Angle (WVA) 193.60 mm (7.62 in.) 344.20 mm (13.55 in.) Specifications of Inspiron 5501 17 Table 18. Display specifications(continued) Description Option one Diagonal 394.90 mm (15.55 in.) Display-panel native resolution 1920 x 1080 Luminance (typical) 300 nits Megapixels 2 Color gamut 72% NTSC Pixels Per Inch (PPI) 141 Contrast ratio (typ) 700 : 1 Response time (max) 35 ms Refresh rate 60 Hz Horizontal view angle +/- 85 degrees Vertical view angle +/- 85 degrees Pixel pitch 0.18 mm Power consumption (maximum) 6.20 W Anti-glare vs glossy finish Anti-glare Touch options No Option two 394.90 mm (15.55 in.) 1920 x 1080 220 nits 2 45% NTSC 141 700 : 1 35 ms 60 Hz +/- 85 degrees +/- 85 degrees 0.18 mm 4.20 W Anti-glare No Option three 394.90 mm (15.55 in.) 1920 x 1080 220 nits 2 45% NTSC 141 700 : 1 35 ms 60 Hz +/- 85 degrees +/- 85 degrees 0.18 mm 4.20 W Anti-glare Yes Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Inspiron 5501. Table 19. Fingerprint reader specifications Description Fingerprint-reader sensor technology Values Capacitive Fingerprint-reader sensor resolution 500 dpi Fingerprint-reader sensor pixel size 80 x 64 GPU--Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Inspiron 5501. Table 20. GPU--Integrated Controller External display support Intel UHD Graphics HDMI 1.4 port Memory size Shared system memory Processor 10th Generation Intel Core i3/i5 Intel Iris Plus Graphics USB 3.2 Gen 1 Type-C port with Shared system memory DisplayPort 10th Generation Intel Core i7 18 Specifications of Inspiron 5501 GPU--Discrete The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Inspiron 5501. Table 21. GPU--Discrete Controller External display support Memory size Memory type NVIDIA GeForce MX330 Not supported 2 GB GDDR5 Operating and storage environment This table lists the operating and storage specifications of your Inspiron 5501. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 22. Computer environment Description Temperature range Operating 0°C to 35°C (32°F to 95°F) Storage -40°C to 65°C (-40°F to 149°F) Relative humidity (maximum) Vibration (maximum)* 10% to 90% (non-condensing) 0.66 GRMS 0% to 95% (non-condensing) 1.30 GRMS Shock (maximum) 110 G 160 G Altitude (maximum) -15.2 m to 3,048 m (-49.87 ft to 10,000 ft) -15.2 m to 10,668 m (-49.87 ft to 35,000 ft) * Measured using a random vibration spectrum that simulates user environment. Measured using a 2 ms half-sine pulse when the hard drive is in use. Specifications of Inspiron 5501 19 4 Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations. Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out. The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below). However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing fn + Esc. Subsequently, multi-media control can be invoked by pressing fn and the respective function key. For example, mute audio by pressing fn + F1. NOTE: You can also define the primary behavior of the function keys (F1F12) by changing Function Key Behavior in BIOS setup program. Table 23. List of keyboard shortcuts Function key Redefined key (for multimedia control) Behavior Mute audio Decrease volume Increase volume Play/Pause Toggle keyboard backlight (optional) NOTE: Non-backlight keyboards have F5 function key without the backlight icon and does not support toggle keyboard backlight function. Decrease brightness 20 Keyboard shortcuts Table 23. List of keyboard shortcuts(continued) Function key Redefined key (for multimedia control) Behavior Increase brightness Switch to external display Print screen Home The fn key is also used with selected keys on the keyboard to invoke other secondary functions. Table 24. List of keyboard shortcuts Function key End Behavior Pause/Break Toggle scroll lock System request Open application menu Toggle fn-key lock Turn on/off wireless connection Keyboard shortcuts 21 Table 24. List of keyboard shortcuts(continued) Function key Behavior Emoji Turn on/off Ultra performance mode Page up Page down 22 Keyboard shortcuts 5 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 25. Self-help resources Self-help resources Information about Dell products and services Resource location www.dell.com My Dell Tips Contact Support Online help for operating system Troubleshooting information, user manuals, set up instructions, product specifications, technical help blogs, drivers, software updates, and so on. Dell knowledge base articles for a variety of computer concerns Learn and know the following information about your product: · Product specifications · Operating system · Setting up and using your product · Data backup · Troubleshooting and diagnostics · Factory and system restore · BIOS information In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows www.dell.com/support/linux www.dell.com/support 1. Go to www.dell.com/support. 2. On the menu bar at the top of the Support page, select Support > Knowledge Base. 3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles. See Me and My Dell at www.dell.com/support/manuals. To locate the Me and My Dell relevant to your product, identify your product through one of the following: · Select Detect Product. · Locate your product through the drop-down menu under View Products. · Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country/region and product, and some services may not be available in your country/region. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Getting help and contacting Dell 23