Microsoft Services Agreement
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Microsoft SupportHardware warranty, services, and repair
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Xbox SupportMicrosoft Support
User Manual for XBOX models including: C3K2065, 2065 Wireless Gaming Headset, 2065, Wireless Gaming Headset, Gaming Headset, Headset
Microsoft Corporation 2065 C3K2065 C3K2065 2065
File Info : application/pdf, 1 Pages, 5.21MB
DocumentDocumentProduct and Regulatory Guide · Manufacturer's Hardware Warranty & Agreement ·
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XBOX ACCESSORY PRODUCT MANUAL
AGREEMENT TO XBOX WARRANTY AND SOFTWARE LICENSE TERMS YOU MUST ACCEPT HARDWARE WARRANTY & AGREEMENT, MICROSOFT SERVICES AGREEMENT, AND SOFTWARE LICENSE TERMS
By purchasing or using your Microsoft Product, you agree to:
· Manufacturer's Limited Hardware Warranty & Agreement (Manufacturer's Hardware Warranty & Agreement in some countries) below and at support.microsoft.com/warranty.
· Microsoft Services Agreement at microsoft.com/msa. It governs use of Xbox online service and Microsoft Studio games and apps.
· Software License Agreement at xbox.com/slt.
· Please read these agreements. If you do not accept them, do not set up or use your Xbox Product (console or accessory). Return the Xbox product to Microsoft or your retailer for a refund.
This symbol identifies safety and health messages in this guide. Read this guide for important safety and health information for the product that you have purchased.
NOTICE: Read safety and health information Microsoft products are developed to be safe and effective. Please read this guide for important safety and health information about your device and for the terms of the Limited Warranty that applies to your device. The guide is intended to help you be more comfortable and productive while using this device. Failure to follow the instructions for proper set up, use, and care for your device can increase the risk of serious personal injury, death, or property damage.
You can find additional support at support.xbox.com.
NOTICE: Read use instructions Failure to properly set up, use, and care for this product can increase the risk of damage to your device or devices. Read this guide and keep all printed guides for future reference. For replacement guides, go to support.xbox.com or refer to the Microsoft Help and Support section for contact information.
CAUTION: Cable and cord safety Exposed device cables and cords pose a potential tripping hazard. Arrange all cables and cords so that people and pets are not likely to trip over or accidentally pull on them as they move around or walk through the area. Do not allow children to play with cables and cords. To avoid damaging the cords and cables:
· Protect cords from being walked on or crushed.
· Protect cords from being pinched or sharply bent, particularly where they connect to a wall power (mains) outlet, the power supply unit, and your device.
· Do not jerk, knot, sharply bend, stretch, or otherwise abuse the power cords. Do not wrap your power cord too tightly, especially around the power brick. Instead, wrap it using loose coils rather than tight angles.
· When positioning your device or PSU make sure that the cords are not bent sharply and that the connectors are not pushed against a wall or hard surface.
· Do not expose power cords to heat sources.
· Do not allow pets or children to bite or chew on power cords.
· When disconnecting the power cord, pull on the plug--do not pull on the cord.
· Inspect your power cords and cables regularly. If a power cord or cable becomes warm, frayed, cracked or damaged in any way, stop using it immediately. We recommend that you replace your damaged power cord or cable with a genuine Microsoft replacement power cord or cable.
· Unplug your charging cable or cord during lighting storms or when unused for long periods.
WARNING: General Battery Safety Your device uses disposable or rechargeable batteries. Improper use or misuse of disposable or rechargeable batteries may cause injury, death, property damage, and may damage your device or its accessories as a result of battery fluid leakage, fire, overheating, or explosion.
Battery fluid is corrosive and may be toxic. It can cause burns and may be harmful or fatal if swallowed.
To reduce the risk of injury when using disposable or rechargeable batteries:
· Keep batteries out of the reach of children.
· Charge rechargeable batteries only with the charger provided with your device. Using an improper charging method may result in fire or explosion.
· Immediately remove old, weak, or worn out batteries from your device. Recycle or dispose of old, weak, or worn batteries in accordance with local, regional, or national law or regulation.
· Remove the batteries from your device before storing your device for an extended period.
· Avoid contact with battery fluid. If a battery leaks:
· Keep the leaked fluid from touching your skin, eyes, clothes, or other surfaces. If the battery fluid contacts your skin, eyes, or clothes, immediately wash the affected area with water and contact your doctor or other medical provider as appropriate.
· Carefully remove all batteries by reversing the battery installation instructions provided with your device.
· Before inserting new batteries, thoroughly clean the battery compartment with a dry cloth, or follow the battery manufacturer's recommendations for cleanup.
· We recommend that you use Microsoft approved battery packs. Replace the disposable or rechargeable batteries supplied with your device with batteries of the same type and rating.
· Do not disassemble, crush, open, puncture, shred, short external contacts or circuits, expose to temperature above 40 °C (104 °F), or dispose of batteries in fire or water.
· Do not mix new and old batteries or batteries of different types (for example, carbon-zinc and alkaline batteries).
· Do not allow metal objects to touch the battery terminals on the device; they can become hot and cause burns.
· Do not carry or place batteries or battery packs together with other metal objects.
· Do not leave a battery-powered device in direct sunlight for an extended period.
· Do not immerse batteries in water or allow them to become wet.
· Do not use a battery if it has become wet. Do not attempt to dry a battery or battery pack with a hair dryer, in a conventional oven, or in a microwave oven.
· Do not connect batteries directly to wall outlets or car cigarette-lighter sockets.
· Do not strike, throw, step on, or subject batteries to severe physical shock.
· Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
· Do not recharge batteries near a fire or in extremely hot conditions.
· Dropping your device or its battery, especially on a hard surface, can damage the device and its battery. We recommend that you seek professional assistance to inspect your device if you believe damage has occurred.
· Never use a damaged battery. If your battery appears scratched, or nicked, immediately place it aside and dispose of it properly. Use of a damaged battery can cause electrical shorts, overheating, and other component failures.
WARNING: Battery replacement and device repairs (user replaceable batteries) Batteries in devices with user-replaceable batteries can be changed by opening the battery receptacle and following the battery replacement instructions in the Quick Start Guide. Microsoft recommends that you seek professional assistance for all other device repairs, and that you use caution if undertaking do-it-yourself repairs. Opening and/or repairing your device can present electric shock, device damage, fire, and personal injury risks, and other hazards.
NOTICE: Handling Handle your Microsoft device with care. It is made of metal and plastic and has sensitive electronic components inside. Your device can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. If you suspect damage to your device or its battery, discontinue use of your device, as it may cause overheating or injury.
NOTICE: Heat-related concerns for wearable devices Your device may become very warm during normal use. It complies with the user-accessible surface temperature limits defined by the International Standards for Safety (IEC 60950-1 and IEC 62368). To reduce heat-related concerns, follow these guidelines:
· Use CAUTION when operating your device with a pillow, blanket or other soft material in contact with your device, because the material can block the airflow which may result in the device overheating.
· If your device gets uncomfortably warm, remove it and take a break.
· If your device is used for long periods, its surface can become very warm. While the temperature may not feel hot to the touch, if you maintain physical contact with the device for a long time, your skin might suffer a low-heat injury.
· Never place the power supply unit (PSU) for your device on furniture or any other surface that might be marred by exposure to heat since the surface of the PSU may increase in temperature during normal use.
CAUTION: Skin irritation (wearable devices) This device is made of materials commonly used in wearable consumer electronic devices. However, certain people may develop skin irritation due to allergies or sensitivities. To reduce the risk of skin irritation:
· Clean your device regularly.
· Avoid using lotions or other products under the portions of the device that contact your skin.
· Do not wear over injured skin.
· Where applicable, tighten the adjustment until snug, but not uncomfortably tight.
· If your skin becomes irritated, stop using device.
· If symptoms are severe or persist, consult your physician.
WARNING: Be aware of your surroundings To reduce the potential risk of injury or death due to distractions, do not use your device while driving, operating machinery, cycling, walking, or engaging in other activities that require your undivided attention. Using your device alone or with headphones or a headset (even if used only in one ear) while driving a vehicle or cycling is not recommended and may be prohibited in your community.
Always keep the volume on your headphones or headset low enough to hear people talking, sounds that might alert you to hazardous conditions, and better protect your hearing. Review and obey the laws and regulations in your community on the use of mobile devices when you drive or cycle. Other common-sense recommendations to reduce the risks associated with distractions include:
· Never type, or review texts or emails.
· Never input navigation information.
· Never surf the web or do any other tasks that divert your attention.
WARNING: Risk in Repairs Opening and/or repairing your device can present electric shock, device damage, fire, and personal injury risks, and other hazards. Microsoft recommends that you seek professional assistance for device repairs, and that you use caution if undertaking do-it-yourself repairs.
WARNING: Parts of this device are magnetic Parts of your device are magnetic and may attract metallic items. To reduce the potential risk of sparks and resulting damage to your device, other objects, and/or possible personal injury, verify the electrical connection areas are free of metallic objects before interconnecting devices or charging connectors. Do not place magnetically sensitive devices, credit cards, other magnetic storage media near your device to reduce the potential for magnetic interference between your device and other devices, possible disruption of medical device operation, or corruption of magnetically stored data.
WARNING: Cleaning The risk of fire, shock or damage to your Microsoft device during cleaning might be reduced by taking the following precautions:
· Unplug all cables and turn your device off before cleaning.
· Only clean the exterior of your device.
· Clean your device with a dry cloth.
· For devices with fans, vents, ports or similar openings:
· Gently clean the exterior surface of the fan, vent or other opening to remove any dust buildup.
· Do not insert objects into the fan, vents, ports, or other opening.
· Do not attempt to clean connectors through immersion in liquids. Only gently wipe and dry with a clean cloth.
WARNING: Photosensitive seizures Some people may experience a seizure when exposed to flashing lights or patterns in moving images or video games. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause "photosensitive seizures" while watching moving images or video games.
These seizures may have a variety of symptoms, including lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness. Photosensitive seizures may also cause loss of consciousness or convulsions that can lead to injury from falling or striking nearby objects. Immediately stop playing and consult a doctor if you experience any of these symptoms. Parents should watch for or ask their children about the above symptoms -- children and teenagers are more likely than adults to experience these seizures. The risk of photosensitive seizures may be reduced by taking the following precautions:
· Sit farther from the video screen.
· Use a smaller video screen.
· Play in a well-lit room.
· Do not play when you are drowsy or fatigued.
If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing.
WARNING: Musculoskeletal disorders Use of electronic input devices may be linked to serious injuries or disorders. When using a computer, as with many activities, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. However, if you experience symptoms such as persistent or recurring discomfort, pain, throbbing, aching, tingling, numbness, burning sensation, or stiffness, DO NOT IGNORE THESE WARNING SIGNS. PROMPTLY SEE A QUALIFIED HEALTH PROFESSIONAL, even if symptoms occur when you are not working at your computer. Symptoms like these can be associated with painful and sometimes permanently disabling injuries or disorders of the nerves, muscles, tendons, or other parts of the body.
These musculoskeletal disorders (MSDs) include carpal tunnel syndrome, tendonitis, tenosynovitis, and other conditions. While researchers are not yet able to answer many questions about MSDs, there is general agreement that many factors may be linked to their occurrence, including: overall health, stress and how one copes with it, medical and physical conditions, and how a person positions and uses his or her body during work and other activities (including use of a keyboard or mouse). The amount of time a person performs an activity may also be a factor.
Some guidelines that may help you work more comfortably with your device and possibly reduce your risk of experiencing an MSD can be found at https://support.microsoft.com and xbox.com/playhealthy (Healthy Gaming Guide).
WARNING: Choking Hazard This device may contain small parts that may be a choking hazard to children under 3 years. Keep small parts away from children.
WARNING: Using Video Gaming Accessories Make sure children using video gaming accessories with their Xbox console play safely, within their limits, and that they understand proper use of the console and accessories.
CAUTION: Hearing safety Frequent or extended exposure to loud noise or sounds when using a headset or headphones can cause temporary or permanent hearing loss. Individual susceptibility to noise-induced hearing loss and potential hearing problems varies. Also, the sound volume produced by a device may vary depending on the nature of the sound, device settings, and the headset or headphones used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, settings, and equipment.
Here are a few common-sense recommendations to minimize your exposure to loud noises or sounds when using a headset or headphones with your device:
· Minimize your time listening to loud sound. All of the sound you are exposed to each day adds up. At maximum volume, listening to music or other content on your device with a headset or headphones can permanently damage your hearing in 15 minutes. If you are exposed to other loud sounds also, it takes less time listening at high volumes to cause hearing damage.
· The more time you spend exposed to loud sounds, the more likely you are to damage your hearing. The louder the sound, the less time that is required to damage your hearing.
· Always turn the volume on your device down before plugging a headset or headphones into your device. Set the volume loud enough to hear clearly in quiet surroundings, and no louder.
· Do not increase the volume after you start listening. Your ears can adapt over time so that high volume sounds normal, but the high volume could still damage your hearing.
· Do not increase the volume to block outside noise. The combination of outside noise and sound from your headset or headphones can damage your hearing. Sealed or noise-cancelling headphones can reduce outside noise so that you don't have to turn up the volume.
· If you can't understand someone nearby speaking normally, turn down the volume. Sound that drowns out normal speech can damage your hearing. Even with sealed or noise-cancelling headphones, you should be able to hear nearby people speak.
· To minimize the potential for hearing damage, keep the volume low enough that you can carry on a conversation with people nearby.
· Headphones and headsets can attract dangerous objects like staples and paper clips. Always check your headset or headphones before use.
· Use of a headset or headphones while driving may be prohibited or restricted in your area; check your local laws and regulations for further information.
Finally, be aware of hearing loss symptoms. It's a good idea to have your hearing checked regularly by an audiologist. Stop using a headset or headphones with your device and have your hearing checked if:
· You experience any hearing loss symptoms.
· You hear ringing in your ears.
· Your speech sounds muffled, dull, or flat.
WARNING: Personal medical devices Radio-frequency emissions and magnetic fields from electronic equipment can negatively affect the operation of other electronic equipment, causing them to malfunction. Although your device is designed, tested, and manufactured to comply with regulations governing radio frequency emission in countries such as the United States, Canada, the European Union, and Japan, the wireless transmitters and electrical circuits in the device may cause unintentional interference in other electronic equipment.
Persons with pacemakers should always take the following precautions:
The American Heart Association recommends that a minimum separation of 15 cm (6 inches) be maintained between a wireless device and a pacemaker to avoid potential interference with the pacemaker.
· If you use your mobile device with a case or holder select one without metallic parts.
· Do not carry your device in a chest pocket.
· If you have any reason to suspect that interference is occurring immediately turn off your device.
If you use a medical device other than a pacemaker, consult the device manufacturer or your physician for information and instructions about the use of other electronic devices near your medical device.
WARNING: Wireless devices aboard aircraft Before boarding any aircraft or packing a wireless device in luggage that will be checked, remove the batteries from the wireless device (if removable) or turn the wireless device off (if it has an on/off switch). Listen for the in-flight announcement that tells you if you are allowed to use your device during a flight. In-flight wireless use is at the discretion of the airline.
WARNING: Exposure to radio frequency (RF) energy Devices that contain Wi-Fi and Bluetooth® radio transmitters have been designed, manufactured and tested to meet the Federal Communications Commission (FCC), Industry Canada and European guidelines for RF exposure and Specific Absorption Rate.
To ensure that your exposure to RF energy generated by the Wi-Fi and Bluetooth radios does not exceed the exposure limits set forth by these guidelines, orient devices with display screens such that the display side is not directly in contact with your body (i.e. placing the display side face down on your lap or upper body).
Additional information about RF safety can be found on the FCC website at http://www.fcc.gov/oet/rfsafety and the Industry Canada website at http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html.
XBOX WARRANTY FOR AUSTRALIA & NEW ZEALAND
MANUFACTURER'S HARDWARE WARRANTY & AGREEMENT
This Manufacturer's Hardware Warranty & Agreement ("Warranty") is an agreement between you and the applicable Microsoft contracting entity identified at the bottom of this Warranty ("Microsoft").
BY PURCHASING OR USING YOUR MICROSOFT PRODUCT, YOU AGREE TO THIS WARRANTY. PLEASE
READ AND SAVE A COPY FOR YOUR RECORDS. IF YOU DO NOT ACCEPT THIS WARRANTY, DO NOT USE YOUR MICROSOFT PRODUCT AND RETURN IT UNUSED TO YOUR RESELLER OR MICROSOFT FOR A REFUND. IF YOU RETURN IT, THIS WARRANTY WILL GOVERN WHAT OCCURS BEFORE YOUR RETURN.
RELATION TO CONSUMER LAW. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND IS IN ADDITION TO, NOT IN PLACE OF, ANY RIGHTS YOU MAY HAVE UNDER CONSUMER OR OTHER LAWS APPLICABLE TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY STATE OR COUNTRY. Other than as permitted by law, microsOft does not exclude, limit, or suspend other rIghts you may have.
In Australia: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
1. Definitions
(a) "Microsoft Product" means a genuine Microsoft hardware product, or a replacement component sold separately, purchased from Microsoft or an authorised reseller. Some Microsoft hardware products have their own limited warranties instead of this one.
(b) "Normal Use Conditions" means ordinary consumer use under normal conditions according to the instruction manual, technical specifications, and any other support documentation provided by Microsoft for the Microsoft Product.
2. Duration
Without prejudice to any legal (statutory) rights to which you may be entitled under your local law, this Warranty lasts for one year (90 days for Xbox accessories except Elite Wireless Controller Series 2, two years for HoloLens 2 Industrial Edition only) from the date of original purchase from Microsoft or an authorised reseller. For replacement components sold separately, this Warranty lasts for 90 days.
3. Territory This Warranty is valid only in Australia and New Zealand.
4. Warranty
(a) Microsoft warrants that the Microsoft Product will not malfunction due to a defect in materials or workmanship under Normal Use Conditions.
(b) Subject to your legal (statutory) rights under your local law, this Warranty is the only guarantee, warranty, or condition Microsoft gives for your Microsoft Product. No one else may give any guarantee, warranty, or condition on Microsoft's behalf.
5. How to Get Warranty Service
Prior to providing warranty service, Microsoft or its agents may require you to provide proof of purchase for the Microsoft Product.
(a) Before starting the warranty process, please use the troubleshooting tips at support.microsoft.com.
(b) If the troubleshooting tips do not resolve your problem, then follow the online process at support.microsoft.com/warranty.
(c) Back up your Data or Applications and Delete Confidential Information. Before sending your Microsoft Product to Microsoft for service, be sure to:
i. keep a copy of any DATA or APPLICATIONS YOU want to save. Microsoft IS not responsible for Your DATA or APPLICATIONS AND WILL erase them; and
ii. Delete anything You consider confidential. Microsoft IS not responsible for the confidentiality of your information if you leave that confidential information on Your device.
Warranty service may be available only in the country where you purchased the Microsoft Product. If warranty service is unavailable to you in the country where the device is located when warranty service is requested, Microsoft may offer you other support options for an additional charge.
6. Microsoft's Responsibility
(a) If Microsoft determines that the Microsoft Product malfunctioned under Normal Use Conditions during the warranty period due to a defect in materials or workmanship, Microsoft will (at its option) repair or replace it or the defective part, or refund the purchase price in exchange for the return of the Microsoft Product, unless a mandatory provision of your local law provides otherwise. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Repair facilities and spare parts may not be available. When replacing the unit, Microsoft may use either the same unit model or, if unavailable, the model nearest to the original model's form, functionality, performance, and color in Microsoft's sole discretion. The Microsoft Product or all parts of your Microsoft Product that Microsoft has replaced become Microsoft's property.
(b) Unless a mandatory provision of your local law provides otherwise, after repair or replacement, your Microsoft Product will be covered by this Warranty for the longer of the remainder of your original warranty period or 90 days after Microsoft ships it to you.
(c) UNLESS A MANDATORY PROVISION OF YOUR LOCAL LAW PROVIDES OTHERWISE, Microsoft'S RESPONSIBILITY to repair or replace Your Microsoft product, or to refund the purchase price, is Your exclusive remedy.
(d) Subject to your local law, if your Microsoft Product malfunctions after the warranty period or if your Microsoft Product is otherwise excluded from this Warranty, Microsoft may charge you a fee for its efforts (whether successful or not) to diagnose and service any problems with it.
7. Warranty Exclusions
To the extent permitted by your local law, Microsoft is not responsible, and this Warranty does not apply (and Microsoft may not offer service even for a fee) to:
(a) a Microsoft Product not purchased from Microsoft or an authorised reseller;
(b) damage caused by use with products, applications, or services not manufactured, licensed, or supplied by Microsoft (including, for example, games and accessories not manufactured or licensed by Microsoft, and "pirated" games);
(c) a Microsoft Product that has had its serial or IMEI number altered or removed;
(d) damage caused by any external cause (including, for example, by being dropped, exposed to liquid, or used with inadequate ventilation);
(e) damage caused by use not in accordance with the user manual, technical specifications, or any other instruction Microsoft provided;
(f) damage caused by repairs or modifications done by someone other than Microsoft or a Microsoft authorised service provider, or damage caused by using another company's parts;
(g) scratches, dents, other cosmetic damage, or damage reasonably expected as a result of normal wear and tear;
(h) damage caused by hacking, cracking, viruses or other malware, or by unauthorised access to services, accounts, computer systems, or networks; or
(i) a Microsoft Product that has had its software or hardware modified to alter its functionality or capabilities using malicious code, malware, bots, worms, trojans, backdoors, exploits, cheats, fraud, hacks, hidden diagnostics, or other mechanisms:
i. to disable security or content-protection mechanisms;
ii. to give the user an unfair advantage or degrade other users' online experience;
iii. to deceive or defraud Microsoft or others; or
iv. that may harm the product or our systems.
This Warranty applies only if your Microsoft Product is used with the operating system Microsoft preinstalled in your Microsoft Product, or any later version of that operating system.
This Warranty does not apply to (a) consumable parts that diminish over time, such as reduced charging capacity of the battery resulting from its natural end-of-product life, unless the failure occurred due to a defect in materials or workmanship, or (b) a SIM card or any network or system on which the Microsoft Product operates.
This Warranty does not apply to any software distributed by Microsoft with the Microsoft Product.
Microsoft does not guarantee that your use of the Microsoft Product will be uninterrupted, timely, secure, or error-free, or that data loss will not occur.
8. EXCLUSION OF CERTAIN DAMAGES AND LIMITATION OF LIABILITY
UNLESS OTHERWISE PROVIDED UNDER YOUR LOCAL LAW, MICROSOFT IS NOT responsible FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; ANY LOSS OF DATA, PRIVACY, CONFIDENTIALITY, OR PROFITS; OR ANY INABILITY TO USE YOUR Microsoft product. THESE EXCLUSIONS APPLY EVEN IF MICROSOFT HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES, AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY YOUR LOCAL LAW, IF YOU HAVE ANY BASIS FOR A REMEDY BEYOND REPAIR, REPLACEMENT, OR REFUND--SEE SECTION 6(c), MICROSOFT'S LIABILITY TO YOU CAN BE NO MORE THAN THE PURCHASE PRICE PAID FOR THE MICROSOFT PRODUCT (AS APPLICABLE).
9. Additional Terms
All parts of this Warranty apply to the maximum extent permitted by your local law or unless prohibited by your local law. If a court or arbitrator holds that Microsoft cannot enforce a part of this Warranty as written, those parts shall be deemed replaced with similar terms which reflect the intended economic purpose as closely as possible to the extent enforceable under the relevant law or determined by the statutory provisions (or where a local court or arbitrator will not amend this Warranty, such part will be severed), but the rest of this Warranty won't change.
10. Choice of Law
In Australia, this Warranty is governed by and is to be construed in accordance with the laws applicable in New South Wales. In New Zealand, this Warranty is governed by and is to be construed in accordance with the laws applicable in New Zealand.
Microsoft Contact Information
Country of Purchase
Australia
New Zealand
Microsoft Contracting Entity
Microsoft Pty Limited
Microsoft New Zealand Limited
Address
1 Epping Road, North Ryde NSW 2113, Australia Level 5, 22 Viaduct Harbour Avenue, Auckland, New Zealand
Phone Customer Support 13 20 58
0800 800 004
EN-ANZ-XB-02-01
SUMMARY OF MANUFACTURER'S LIMITED WARRANTY
Please read the entire Limited Warranty at support.microsoft.com/warranty. By purchasing or using the Microsoft Product, you agree to its terms.
Microsoft warrants that the Microsoft Product will not malfunction under normal use conditions for one year (90 days for replacement components sold separately, refurbished Xbox consoles, and all Xbox accessories except Xbox Elite Wireless Controller Series 2; two years for HoloLens 2 Industrial Edition only) from the date of original purchase from an authorized reseller. The warranty excludes normal wear and tear, cosmetic damage, damage caused by external causes including being dropped, exposed to liquid, inadequate ventilation, use not in accordance with Microsoft's instructions, hacking, viruses or other malware, and damage caused by repairs or modifications by someone other than Microsoft or a Microsoft-authorized service provider, or by using another company's parts. If your local law gives you any implied warranty, including of merchantability, its duration is the same as this warranty. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. To obtain warranty service, first use the troubleshooting tips at support.microsoft.com. If they do not solve your problem, follow the online process at support.microsoft.com/warranty.
Other exclusions and limitations apply.
This warranty gives you specific contractual rights and is in addition to, not in place of, any statutory rights you may have under local consumer or other laws applicable to you. You may also have other rights which vary from state to state or by province or country. Other than as permitted by law, Microsoft does not exclude, limit, or suspend other rights you may have, including those that may arise from the nonconformity of a sales contract.
EN-APOC-XB-02-01
REGULATORY INFORMATION
· Not intended for use in machinery, medical, or industrial applications.
· This product is for use with NRTL Listed (UL, CSA, ETL, etc.), and/or IEC/EN 60950-1 or IEC/EN 62368-1 compliant (CE marked) Information Technology equipment.
· No serviceable parts included.
· Operating temperature: +5ºC (+41ºF) to +35ºC (+95ºF).
Exposure to Radio Frequency (RF) Energy Model 1790, 1914, 1944, 2065: This device contains radio transmitters and has been designed, manufactured and tested to meet the Federal Communications Commission (FCC), Innovation, Science and Economic Development Canada and European guidelines for RF exposure and Specific Absorption Rate.
Product Specific Absorption Rate (SAR) information is available at sar.microsoft.com.
FCC website at www.fcc.gov/general/radio-frequency-safety-0
ISED website at www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html
For 802.11a and 802.11n 5GHz devices only This device operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
Microsoft Corporation; One Microsoft Way; Redmond, WA 98052-6399; U.S.A. United States: (800) 426-9400; Canada: (800) 933-4750.
Disposal of waste batteries and electrical and electronic equipment
This symbol on the product or its batteries or its packaging means that this product and any batteries it contains must not be disposed of with your household waste. Instead, it is your responsibility to hand this over to an applicable collection point for the recycling of batteries and electrical and electronic equipment. This separate collection and recycling will help to conserve natural resources and prevent potential negative consequences for human health and the environment due to the possible presence of hazardous substances in batteries and electrical and electronic equipment, which could be caused by inappropriate disposal. For more information about where you should drop off your batteries and electrical and electronic waste, please contact your local city/municipality office, your household waste disposal service, or the shop where you purchased this product. Contact eRecycle@microsoft.com for more information about waste from electrical and electronic equipment and waste batteries.
This product may use Lithium, NiMH, or alkaline batteries.
Complies with IMDA standards
DA107473
R - NZ
COPYRIGHT
©2024 Microsoft Corporation. Microsoft, the Microsoft logo, Xbox, the Xbox logo are trademarks of the Microsoft group of companies.
CUSTOMER SUPPORT
For answers to common questions, troubleshooting steps, and Xbox Customer Support contact information, visit support.microsoft.com.
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Microsoft Corporation; One Microsoft Way; Redmond, WA 98052-6399; U.S.A. (800) 426-9400 (800) 933-4750
eRecycle@microsoft.com
©2024 Microsoft Corporation. MicrosoftMicrosoft XboxXbox Microsoft
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24.01.24 00:14