Luma 310 Series DVR Surveillance Recorder

Introduction

This guide provides essential steps for setting up and configuring your Luma 310 Series DVR Surveillance Recorder, enabling access via its web interface.

Before You Go to the Job Site

For maximum control and convenience, connect your system to the Internet via a local network router. Installation requires access to this network through a personal computer. Internet connectivity enables the use of OvrC, a remote maintenance service. For details, visit OvrC.com. If your surveillance system is isolated from the Internet, download the technical reference manual from SnapAV.com, which includes a chapter on installation without the web interface.

Required Equipment

• The DVR and all cameras to be installed
• Network connection for the DVR
• Admin rights to a network computer that can access the surveillance system
• Phillips screwdriver
• Two AAA batteries for the remote control

Additional materials, including the full DVR technical reference manual and hard drive installation guide, are available from SnapAV.com. Visit the product page and click the support tab. If installing extra hard drives, do so before beginning installation.

⚠️ WARNING: This product can expose you to chemicals including Cadmium, which is known to the State of California to cause cancer, and Phthalates, which are known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

What's in the Box

Your package includes:

• The Luma DVR
• Extra screws for mounting an additional internal hard drive
• SATA cables for connecting an additional internal hard drive
• Rack ears for installing the DVR into a rack
• Screws for attaching the rack ears
• USB mouse
• Remote control
• Power cord (and power adapter for 4-channel models)
• Stick-on rubber feet for units not installed in a rack

Safety Tips

• Handle this device with care.
• Do not strike or shake the device.
• Operate the device within its specified power source ratings.
• Protect the power cord from being stepped on or pinched, especially at connection points.
• Do not insert items through ventilation slots. If an object falls inside, turn off power immediately and contact qualified personnel.
• Do not expose the device to water or moisture, as this may cause damage or electric shock.
• If the device becomes wet, turn off power immediately and contact qualified personnel.
• Do not use in humidity above 85%.
• Avoid using the device near heat sources like radiators or stoves.
• Ensure adequate ventilation for enclosed spaces and do not block ventilation openings.
• Hard drive performance and lifespan are affected by temperature; use within 14–131 °F (-10–55 °C).
• Handle the hard drive with care.
• Avoid moving the device while the hard drive is spinning. Follow the shutdown procedure in the technical reference manual before moving.
• When servicing or exchanging the hard drive, protect it from static electricity using a grounded wrist guard and mat.
• Do not use an electric screwdriver for hard drive installation or removal.
• Clean the device with a dry cloth. Use mild detergents for stubborn dirt, avoiding strong or abrasive cleaners.
• Save system settings for configuration changes or recovery from failures.

Set Up the Hardware

Connect the following components:

• Cameras: Connect analog surveillance cameras to the camera ports.
• Monitor: Connect an optional local video monitor to the VGA port, HDMI1 (4K), or HDMI2 (1080p) port.
• Mouse: Connect the optional USB mouse to a USB port on the rear panel. It is recommended to leave the front USB port accessible.
• Network: Connect your network cable to the Ethernet (LAN) port.
• Power: Connect the power cord and turn on the power switch.

If installing the DVR in a rack, do so now. Otherwise, attach the rubber feet to the bottom corners of the unit.

Caution: Do not power up the DVR until these steps are complete.

Install and Run the Luma Utility

The Luma Utility is a PC-only tool used to locate your surveillance hardware and set up communications. Download the Luma Utility installer from the Support tab on your product page at SnapAV.com. Ensure you use version v3.0.0.54 build 20180202 or later; earlier versions will not work.

Run the installer, accepting the default options. Connect your PC to the network and launch the Luma Utility. It will scan the local network for Luma Surveillance devices. If your DVR is not found, verify network connections and ensure the unit is powered on, then click the 'Refresh' button.

Click on your DVR's entry to view its details. If the DVR is inactive, use the text boxes on the lower right of the Luma utility window to activate it by creating a new secure password.

• Passwords must be 16 characters or less and can contain numbers, letters, spaces, and the special characters: . , : - /
• Choose a password that is both long and easy to remember, such as "parisinthespring", for better security than complex, arbitrary strings like "D3x^7b".

[Description of the Luma Utility interface table showing device details like IP address, status, and software version. An 'Activate' button is available to set a new password for inactive devices.]

Edit the Network Settings

For detailed network setting changes, consult the DVR manual.

Suggested Best Practices

Ensure the 'Enable DHCP' box is activated. In your router, reserve an IP address for the DVR's MAC address (found on the recorder's box or in System Settings > System Information). Refer to your router's documentation for specific instructions.

Change the Server and HTTP Ports

The default HTTP port is 80, used for web browser access. The default server port is 8000, used by the Luma mobile application. For security, it is recommended to change these ports. Record the new port numbers on page 9. Consult your server or router manual for common and reserved port numbers to avoid conflicts.

To confirm changes, enter the password you created and click 'Save'.

[Description of the 'Modify Network Parameters' screen showing fields for DHCP, Device Name, IP Address, Server Port, HTTP Port, and Admin Password.]

Prep for Plugin-Free Browsers

With firmware v3.5.35 build 201103, Chrome, Safari, and Microsoft Edge support remote viewing. Port forwarding setup is required for internet access. These settings are configured in your router's 'Port Forwarding' or 'Applications and Gaming' menu. Consult your router manual for assistance.

To access the recorder remotely from browsers other than Internet Explorer, forward port 7681. This port is for browsers that block plugins (e.g., Chrome, Firefox). While the internal port 7681 cannot be changed, port translation allows you to use a different external port. Your web address will not require the new port number appended if it differs from the HTTP port.

[Description of a 'Port Forwarding' table showing rules for TCP/UDP, external/internal ports, and IP addresses.]

Complete Port Forwarding

Port forwarding enables remote viewing and operations via the internet. Configure these settings in your router's 'Port Forwarding' or 'Applications and Gaming' section.

After finding the DVR settings, log into your router and enter the new port forwarding rules. Once completed, your device's URL (e.g., MyHome.WirepathDNS.com) will lead to the DVR login page from anywhere. If you changed the HTTP port from the default (80), append a colon and the new port number to the URL (e.g., MyHome.WirepathDNS.com:8042).

DVR IP Address: [Field for DVR IP Address]

Admin Password: [Field for Admin Password]

Start the Web Interface

Open your browser and enter the recorder's IP address (from page 7) into the address bar, then press Return.

Below the login window, there may be a link to download and install the 'LumaWebComponents' plug-in. If present, download and install the plug-in, closing all browser instances during installation. Restart your browser and return to the recorder's login window.

Enter 'admin' as the username and the password you created on page 6. You may receive a prompt asking to run the Luma Web Components plug-in; allow it to access your system.

Save your recorder's page as a browser favorite for easy access.

Check the Cameras

After logging in, the live page should display your camera feeds. If a camera is offline, check its connection to the DVR and ensure it is powered on.

[Description of the live view screen showing camera feeds and playback controls.]

Edit Camera Settings (Optional)

To adjust camera settings, click the settings icon [⚙️] on the main page.

• Navigate to Video/Audio > Video to adjust bitrate, resolution, and encoding.
• Navigate to Image > Display Settings to adjust image parameters like hue, saturation, and scene type.

[Description of the camera settings interface with sliders for brightness, contrast, saturation, and sharpness.]

Set Up Dynamic DNS

Dynamic DNS (DDNS) allows remote access to your surveillance system via a memorable web address over the Internet.

1. Navigate to Basic Network Settings > DDNS.
2. Check the 'Enable DDNS' box.
3. Select a DDNS Type from the menu and choose a server address. 'WirepathDDNS' is recommended for Luma equipment and requires no additional setup.
4. Enter your desired domain name in the 'Domain' box. This creates your personalized server address, shown under 'Device URL'.

If your desired domain is already registered, the system will append a unique ID (e.g., a number) to it. You can try a different domain or server address if you prefer.

Example: If you choose 'myhome' as the domain, your URL might be myhome.WirepathDNS.com. If 'myhome' is taken, it could become myhome13.WirepathDNS.com.

Click 'Save' to finalize the settings. When ports are correctly forwarded on your router, the 'Status' will indicate normal DDNS status.

[Description of the DDNS configuration screen showing fields for DDNS Type, Server Address, Domain, User Name, Password, Status, and Device URL.]

Final Setup

Create Users and Set Passwords

Access 'User Management' to add new accounts. Click 'Add', then enter a username and password. Account names can be up to 32 characters (letters and numbers only). It is recommended to create accounts for individual users for enhanced security.

Choose the account level: 'operator' or 'user'. Permissions differ by default, but can be customized. Refer to the technical reference manual for more details.

Synchronize the Time

Go to 'System Settings' and select the 'Time Settings' tab. Choose your time zone (North American zones range from GMT-10:00 to GMT-03:30).

By default, the system uses Network Time Protocol (NTP) to synchronize with Coordinated Universal Time. NTP synchronization is strongly recommended for accurate calibration. For manual time sync or if the system is isolated from the internet, consult the technical reference manual.

If your location does not observe daylight saving time, uncheck the 'Enable DST' box. Click 'Save' to confirm changes.

You're Done!

Your system is now operational. Customize it further via the web interface:

• Set protocols for remote computer logins.
• Change camera frame rates to manage disk space.
• Set a custom recording schedule.
• Configure alert emails for triggered alarms.
• Create privacy masks.
• Set up alarms to trigger from cameras, and vice versa.

For more advanced capabilities, download the technical reference manual from SnapAV.com.

Support

For further assistance, contact Tech Support by emailing support@SnapAV.com. Visit SnapAV.com for more information, instructional videos, support documentation, and product details.

Warranty Information

The product includes a 3-Year Limited Warranty. Details can be found at snapav.com/warranty. A paper copy can be requested from Customer Service at (866) 424-4489. Additional legal resources, including regulatory notices and patent information, are available at snapav.com/legal.

Copyright ©2021, Wirepath Home Systems, LLC. All rights reserved. Control4, SnapAV, Strong, Strong Versabox, and WattBox are registered trademarks or trademarks of Wirepath Home Systems, LLC. Specifications are subject to change without notice.

Version 210407-1106

Part number: 200-LU-310-004