Instruction Manual for Merlin models including: MR855EVO Silent Drive Pro Roller Door Opener, MR855EVO, Silent Drive Pro Roller Door Opener, Drive Pro Roller Door Opener, Pro Roller Door Opener, Roller Door Opener, Door Opener
MERLIN SILENTDRIVE PRO MR855EVO (01) PDF MANUAL - Manual-Hub.com
gomerlin.com.au gomerlin.co.nz MR855EVO Garage Roller Door Opener Installation and Operating Instructions Owners Copy: Please keep these instructions for future reference This manual contains IMPORTANT SAFETY information DO NOT PROCEED WITH THE INSTALLATION UNTIL READING THE INSTRUCTIONS THOROUGHLY https://manual-hub.com/ Warranty Registration To validate your warranty you must complete the registration form online at: gomerlin.com.au/warranty or gomerlin.co.nz/warranty https://manual-hub.com/ START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS WARNING · Failure to comply with the following instructions may result in serious injury or property damage. · Read and follow all instructions carefully. · The garage door opener is designed and tested to offer safe service provided it is installed and operated in strict accordance with the instructions in this manual. These safety alert symbols mean WARNING : A possible risk to personal safety or property damage exists. Keep the garage door balanced. Do not let the garage door opener compensate for a binding or sticking garage door. Sticking, binding or unbalanced doors must be repaired before installing this opener. Do not wear rings, watches or loose clothing while installing or servicing a garage door opener. Wear gloves and suitable protective clothing where appropriate. Frequently examine the door installation. In particular examine cable, springs and mountings for signs of wear, damage or imbalance. Do not use if repair or adjustment is needed since springs and hardware are under extreme tension and a fault can cause serious personal injury. To avoid serious injury from entanglement, remove all ropes, chains and locks connected to the garage door before installing the door opener. Installation and wiring must be in compliance with your local building and electrical codes. The safety reverse system test is very important. Your garage door MUST reverse on contact with a 40 mm obstacle placed on the floor. Failure to properly adjust the opener may result in serious injury from a closing garage door. Repeat the test once a month and make any necessary adjustments. The opener must not be used on a wicket door (door within a door). The Protector SystemTM must be used for all installations where the closing force as measured on the bottom of the door is over 400 N (40 kgf). Excessive force will interfere with the proper operation of the safety reverse system or damage the garage door. After installation, ensure that the parts of the door do not extend over public footpaths or roads. Install the wireless wall control (or any additional wall control) in a location where the garage door is visible away from moving parts, at a height of at least 1.5 m and out of the reach of children. Do not allow children to operate push buttons or transmitters. Serious personal injury from a closing garage door may result from misuse of the opener. Permanently fasten the warning labels in prominent places, adjacent to wall controls and manual release mechanisms as a reminder of safe operating procedures. Activate opener only when the door is in full view, free of obstructions and the opener is properly adjusted. No one should enter or leave the garage while the door is in motion. This appliance should not be used by children or persons with reduced physical, sensory or mental capablities, or a lack of experience & knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Do not allow children to play near the door or with door controls. If the power cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazard. Automatic Drive - Keep away from the area of the door as it may operate unexpectedly. This opener should not be installed in a damp or wet space exposed to weather. Disconnect electric power to the garage door opener before making repairs or removing covers. KEEP THESE INSTRUCTIONS NOTE: If your garage has no service entrance door, we recommend an outside quick release must be installed. This accessory allows manual operation of the garage door from outside in case of power failure. CONTENTS PAGE SAFETY INSTRUCTIONS . . . . . . . 1 CARTON INVENTORY . . . . . . . . . .2 TOOLS REQUIRED . . . . . . . . . . . .2 DOOR REQUIREMENTS . . . . . . . .2 CONTROL PANEL . . . . . . . . . . . . . .3 PREPARE & TEST THE DOOR . . .4 PINNING THE DOOR . . . . . . . . . . .5 OPERATING MANUAL RELEASE .5 INSTALLATION PROCEDURE . . . .7 ADJUSTMENT & TESTING . . . . . .8 INSTALL THE PROTECTOR SYSTEM . . . . . . . . . . . . . . . . . . . .10 AUDIBLE BEEP . . . . . . . . . . . . . . .11 PARTIAL OPENING . . . . . . . . . . . .11 WIRELESS PROGRAMMING . . . .12 STANDBY MODE (OPTIONAL) . .12 OPERATING YOUR OPENER . . .13 CARE OF YOUR OPENER . . . . . 13 MAINTAINING YOUR OPENER . . 13 SPECIFICATIONS . . . . . . . . . . . . .13 WIRING . . . . . . . . . . . . . . . . . . . . .14 TROUBLESHOOTING . . . . . . . . .15 ACCESSORIES . . . . . . . . . . . . . . .16 DIAGNOSTIC CHART . . . . . . . . . .17 WARRANTY . . . . . . . . . . . . . . . . .18 1 https://manual-hub.com/ 1 CARTON INVENTORY 1. Instruction manual (this document) 2. Stop collar 3. Clamp bracket, plates, washers (2) and nuts (2) 4. E960M Premium transmitter (2) 5. E138M wireless wall button (1) 6. Opener 7. Self tapping screws (2) (for pinning the door) 8. Weight bar screws (2), washers (2) and nuts (2) 9. Warning label and risk of entrapment label 10. Warranty registration card 11. Weight bar 2 TOOLS REQUIRED 1. Ladder 2. Adjustable wrench for U-bolts already installed on the door 3. 8 mm socket, 10 mm socket and 13 mm extended socket and socket wrench 4. 300 mm socket extension (for minimum side-room installations) 5. Drill and 5.5 mm drill bit 6. Philips-head screwdriver 7. Marker pen 8. Rope 9. Door stand (not shown) 13 mm, 10 mm, 8 mm Marker Pen 3 DOOR REQUIREMENTS The SilentDrive Pro (MR855EVO) is suitable for spring balanced Residential Rolling garage doors with: · Maximum door height of 4.5 m · Maximum curtain area of 18 m2 · Maximum door mass of 120 kg *The obstruction detection beams must be installed if the force at the edge of the closing door exceeds 400 N (40 kgf). Door axle diameter must not exceed 35 mm. 8 5.5 mm Minim um dist ance from edge of curtain to edge of door bracket 45 m m 95 mm Ensure that there is at least 45 mm from the edge of the curtain to the edge of the bracket. If the roller door drum wheel is on the edge of the curtain or is a smaller diameter, additional clearance may be required. Assemble the opener to the door axle and the existing door bracket using the U clamp assembly provided. Tighten to 25-28 Nm. Full installation process is in section 13. 2 https://manual-hub.com/ 4 CONTROL PANEL 1. Terminal Block: used for external accessories (see chart below). Ref Function Colour Polarity Comment A Push button B Common B Common Red +ve White -ve White -ve Dry contact input for push button wired wall controls Common terminal for push button, obstruction detection beams & accessory power Common terminal for push button, obstruction detection beam & accessory power C Obstruction Detection Beams D Accessory Power Grey +ve Green +ve Obstruction detection beam Input (pulsing type only) - see section 17 24v dc 50 mA accessory output available for a universal receiver (output not active in Standby Mode) NOTE: The terminal block is behind a plastic cover in the back housing. Use a small screwdriver to lever open the plastic cover if access to the terminal block is required. All wires should be secured appropriately. 8 2. DN Button: used to drive the door DOWN 2 3 4 5 3. UP Button: used to drive the door UP 4. P Button: used to "PROGRAM" the DOOR LIMITS (see section 14) 5. S Button: used to "SAVE" and "DELETE" the D"RNEMO1TE UCPONTR2OLS"P(see3 sectSion 21) 6. LEDDs:C 1B. 2. Program PBrogAram DOWN, and UP indicator Diagnostic code indicator Number 1 1 3. Diagnostic code indicator Number 2 6 7 6 7. Control Button: Used to activate the door when remote controls are not available. Open - Stop - Close. 8. Courtesy Light: turns on during operation and automatically turns off after a period of 3 minutes 8 23 4 5 DC B BA 1 DN 1 UP 2 P3 S 6 6 7 3 https://manual-hub.com/ 5 TESTING THE DOOR Complete the following test to ensure your door is well balanced, and not sticking or binding: · Disable all locks and remove any ropes connected to the garage door. · Lift the door to about halfway and then release it. The door should remain spring balanced. · Raise and lower the door to determine if there are any sticking or binding points (20 kgf is the absolute maximum allowable to raise or lower the door in any position). If your door does not hold in place or the door binds or sticks, call a qualified door technician before installing the opener. 6 ATTACHING THE STOP COLLAR Non opener side · The stop collar is required to be installed on the opposite side of the door to where the opener is to be installed. · Ensure the U-Bolt holding the door shaft to the door bracket is tightly secure. (NOTE: This U-Bolt must not be removed or loosened) · Remove the bolt assembly from the plastic stop collar. Open the collar as wide as possible and push it onto the door shaft. · Fit the stop collar hard against the boss of the door drum. Reinstall the bolt assembly onto the stop collar and tighten. SAFETY CHECK! Is the stop collar installed? YES: proceed to the next step NO: install the stop collar before proceeding 7 ATTACHING THE WEIGHT BAR If the door has a lifting handle, remove the handle, nuts & bolts. Place the weight bar over the handle holes, insert the extended bolts through the weight bar & fasten the handle back in place. · Place the weight bar in the centre of the door as shown. If the door curtain does not have a handle you will need to follow these instructions: · Use a marker pen to mark the two hole positions. · Drill two 5.5 mm holes through the two marked positions, then place the weight bar on the inside of the door. · Use the bolts, washers and nuts (provided) to fasten the weight bar in place. 4 https://manual-hub.com/ Opener side Boss 1 8 PINNING THE DOOR Note: A ballooning door may delay the safety reversal response and can compromise garage door security. · To remedy any ballooning, insert the supplied self tapping metal screws into where the curtain leaves the roll. Secure these through the curtain into the drum wheel at each end of the roll. Free curtain · After determining the correct fastener location as shown, lift the door approximately half a turn from the closed position to allow access for securing the screws. Ballooning Add fasteners here 9 THE RELEASE HANDLE & CORD Do not disengage the opener to manual operation with children, persons or other objects including motor vehicles within the doorway. The door is under significant tension and if the door has developed a fault or incorrect tension, it may be unsafe and may fall rapidly. Door closed Door can be Door secure lifted The manual release mechanism enables the door to be manually operated during power outages or in an emergency. The RED Manual Release cord is preassembled to the opener. When the opener is installed the handle should be no higher then 1.8 metres from the floor. The cord may need to be extended for high door installations. Rope Manual release warning label 10 OPERATING THE MANUAL RELEASE To disengage the opener Pull the release cord down firmly, (the opener will make a clicking noise). To re-engage the opener Pull the release cord down firmly, (the opener will make a clicking noise). Release handle Overhand knot Rope Manual release warning label Release handle Overhand knot Disable all locks and remove any ropes connected to the garage door. Take care when operating the manual release as an open door may fall rapidly due to weak or broken springs, or being out of balance. 5 https://manual-hub.com/ 11 ATTACHING EXTENSION POLES (IF REQUIRED) Optional accessory not provided Extension pole · Insert the extension poles into the drive legs. · Align the holes on the extension poles with the holes on the drive legs · Using the screws provided, secure the extension poles · Align the holes of the reinforcing brace with the two holes on the end of the drive legs as shown and fix in place using the screws provided. Please note that the reinforcing brace MUST be applied. Reinforcing Brace Reinforcing brace must be used. Use extension pole kit part number 002A1828 12 LEFT / RIGHT HAND INSTALLATION LEFT (handing must be changed during limit setting - refer to section 14) RIGHT (factory default setting) Inside garage looking out 6 https://manual-hub.com/ 13 INSTALLATION PROCEDURE Do not allow people to walk under or around the door during the installation process as serious injury can occur. NOTE: The opener can be installed on either side of the door. The following instructions are for RIGHT HAND INSTALLATIONS (as illustrated i.e. inside the garage looking out). For left hand installations, reverse the instruction terminology (eg LEFT for RIGHT etc). Preparation: · Place the opener in manual release mode (refer to section 10) · Completely open the roller door. For safety, tie a rope around the door · Ensure the door axle U-BOLT and door mounting bracket on the left hand side (non opener side) are securely fastened · Support the door with a door stand, ladder or similar device to safely support the door · Mark the position of the door shaft on the right hand door bracket (for reassembly purposes) · While the door is supported, remove the right hand axle U-Bolt and door mounting bracket from the wall Install the opener: · Slide the opener over the door axle and engage the drive legs into the door drum wheel, either side of a spoke · Refit the door mounting bracket to the wall · Clamp the opener on the door axle and door bracket in the marked position using the clamp assembly supplied (tighten to 25 28 Nm) · Remove all ropes and the support stand · Check the operation of the door in manual mode by raising and lowering by hand. It should operate smoothly without sticking or binding. The disengage handle should already be attached less than 1.8m above the floor Connect the power: · Position the power cable away from the door curtain and any moving parts · Plug the opener into a nearby power point and turn ON · The opener light will turn ON and remain ON for 3 minutes Rope Ladder Rope Ladder 7 https://manual-hub.com/ Tighten to 25-28 Nm 14 SETTING THE LIMITS FOR RIGHT OR LEFT HAND OPERATION AND FORCE Travel limits set how far your door goes up and down. Your opener must also be configured for right or left hand installation. If not the door will rotate in the reverse direction. Program Buttons: The Control Panel diagram in section 4 identifies the Control Buttons and LED layout Audible Beep: An audible "BEEP" also occurs with each button press. This feature can be turned OFF Courtesy light: During the programming sequence, the courtesy light will flash at half strength NOTE: The SilentDrive Pro (MR855EVO) opener is factory configured for right hand installation. The opener will operate during this procedure. Make sure the door is clear of obstruction. Ensure your hands are away from any moving parts before activating the door. Setting the Right or Left Hand Operation: Refer to the diagrams on the right for guidance. Ensure the door is positioned halfway and the opener is engaged (out of manual mode). Turn the opener Power ON, the courtesy light will turn ON. 1. Program Start Flash x 2 DN 1 UP 2 P 3 S BEEP 1. Press the "P" button for 5 seconds until LED 3 will flash, as well as LED 2 or LED 1 will flash. For Right Hand setting LED 2 will flash, and for Left Hand setting LED 1 will flash. 2. To change to the opposite setting, simply press the "S" button, and the opposite LED will flash. 3. When the correct hand setting is selected, Press and Release the "P" program button to accept this setting. (continue) Setting the Door Limits: 4. Press and hold the "UP" button until the door reaches the desired OPEN position (You can toggle between the "UP" and "DN" buttons to move the door to the correct position. Make sure there is enough room for your vehicle to pass under) 5. Press and release the "P" program button to accept this setting. 6. Press and hold the "DN" button until the door reaches the desired CLOSED position (You can toggle between the UP and DN buttons to move the door to the correct position.) 7. Press and release the "P" program button to accept this setting. (LED 2 should flash to indicate you are now in Force Learn mode) (continue) Setting the Force Automatically: 8. Press and release the "UP" button. The door will travel to the OPEN position with LED 2 flashing. 9. Press and release the "DN" button. The door will travel to the CLOSED position with LED 1 flashing. When fully closed, LED 1 will stop flashing and the courtesy light will change to full power. (This process is now complete) 2. Left/Right Setting 3. Accept Setting 4. Set UP Limit 5. Accept UP Limit 6. Set DOWN Limit 7. Accept DOWN Limit Setting the Force manually: (Only perform if Limits are already set) · Start with the door fully CLOSED. · Press the "S" button twice to enter into force learn mode. The Courtesy light will go to half strength, and LED 2 will flash quickly. · Press and release the "UP" button. The door will travel to the OPEN position, then LED 1 will flash quickly. · Press and release the "DN" button. The door will travel to the CLOSED position, then LED 1 will stop and the courtesy light will change to full power. 8. Learn UP Force 9. Learn DOWN Force This process is now complete. 132A2940 Flash x 2 BEEP DN 1 UP 2 P 3 S Flash x 2 DN 1 UP 2 P 3 S BEEP DN 1 UP 2 P 3 S UP Flash x 2 DN 1 UP 2 P 3 S BEEP DN 1 UP 2 P 3 S DOWN Flash x 2 DN 1 UP 2 P 3 S BEEP BEEP Flash x 2 DN 1 UP 2 P 3 S UP BEEP Full light DN 1 UP 2 P 3 S DOWN 8 https://manual-hub.com/ 15 TESTING THE SAFETY REVERSE SYSTEM The safety reverse system test is important. The garage door must reverse on contact with a 40 mm obstacle laid flat on the floor. Failure to properly adjust the opener may result in serious personal injury from a closing garage door. Operate the door in the down direction. The door must reverse upon contact with the obstacle. If the door stops on the obstacle, remove obstacle and repeat limit and force setting (refer to section 14). Repeat the safety reverse system test. 16 FIXING WARNING LABELS Once you have completed your installation and successfully carried out the safety reverse system test (outlined above), install the warning labels provided with your opener as shown. The risk of entrapment label must be installed adjacent to the release handle at a height of less than 1.8 m from the floor. The WARNING label must be installed in a prominent place near any fixed control. Any fixed wall control or wireless door control must be mounted at a height of no less than 1.5 m out of the reach of children. Read the safety instructions (page 1) for further details concerning safety. 40 mm 40 m m Test obst acle Handle should be less than 1.8 m <1.8 m 17 INSTALLING YOUR E138M WIRELESS WALL BUTTON Disconnect power to the opener whilst installing this accessory to prevent accidental activation. Locate minimum 1.5 m above the floor To install: · Carefully pry open the E138M and locate the two screws for mounting. · Attach to the wall using the two screws and wall anchors provided if mounting to a plaster wall. If using a recessed wall + box do not use anchors. NOTE: Do not overtighten screws. NOTE: The wall control supplied with your opener should be pre-programmed by the factory. If adding a new wall control, program into the opener before mounting the unit as detailed in the "Wireless Programming" in section 21. STANDARD INSTALLATION COMPLETE 9 https://manual-hub.com/ 18 INSTALL THE PROTECTOR SYSTEMTM (OPTIONAL ACCESSORY) NOTE: This accessory must be used for all installations where the closing force as measured on the bottom of the door is over 400 N (40 kgf). After the opener has been installed and adjusted, the Protector SystemTM can be installed. Instructions are included with this accessory. The Protector SystemTM provides an additional measure of safety against a small child or animal being trapped under a garage door. It uses an infrared beam, which when broken by an obstruction, causes a closing door to stop and open, preventing an open door from closing and is strongly recommended for homeowners with young children or pets. ENABLING THE PROTECTOR SYSTEM: · Connect the obstruction detection beam wiring to the opener and turn ON. (The obstruction detection beams will automatically enable once they are connected and will now operate in a FAIL SAFE mode.) DISABLING the obstruction detection beams: If the obstruction detection beams are installed and needs to be removed the opener will need to be reprogrammed. Perform the power ON/OFF sequence as follows · Remove the obstruction detection beam wires from the opener · Turn the mains power OFF for 5 seconds · Turn the power ON for 5 seconds · Turn the power OFF for 5 seconds · Turn the power ON and check the opener operates OK without the obstruction detection beams SAFETY FIRST! Whilst Merlin have engineered safety features into your garage door opener, we urge you to consider fitting obstruction detection beams to your new garage door opener. In many countries these devices are compulsory to assist in preventing serious injury or property damage. For your own peace of mind and the safety of others please consider installing this safety device. Timer to close feature (TTC) Auto close is NOT recommended for households with young children. TIMER TO CLOSE feature: (TTC) 10 to 180 seconds. NOTE: The Protector SystemTM MUST be installed before TTC will operate. The Timer to Close feature allows the door to automatically close after a specified time period. During the OPEN door waiting period, the courtesy light will flash continuoulsy. If the door encounters an obstruction while closing, the opener will return to the OPEN position and the waiting period will begin again. To activate the Timer to Close: · Start with obstruction detection beams installed and the door fully CLOSED ACTIVATE TIMER TO CLOSE Flash x 2 DN 1 UP 2 P 3 S BEEP · Press and Hold both "P" and "DN" buttons for 3 seconds. When the BEEP Courtesy light flashes "TWICE", release both buttons · Press the "UP" for each 10 second interval required for SET TIM E DN 1 UP 2 P 3 S Timer to Close. A "BEEP" will register for each press. "DN" button will reduce the count if needed. · Press and release the "P" button to accept this setting To deactivate the Timer to Close: ACCEPT SETTING Flash x 2 DN 1 UP 2 P 3 S BEEP · Start with the door fully CLOSED · Press and Hold both "P" and "DN" buttons for 3 seconds. When the Courtesy light flashes "TWICE", release both buttons. · Press and release the "P" button to accept this setting The door may operate unexpectedly, therefore do not allow anything to obstruct the path of the door. 10 https://manual-hub.com/ 19 AUDIBLE BEEP (OPTIONAL) BEEP The SilentDrive Pro (MR855EVO) has been factory set for an audible "BEEP". The Audible beep can be turned OFF by using the following method. · Start with the door fully CLOSED. · Press and Hold both "S" and "DN" buttons for 3 seconds · The Courtesy light will flash "TWICE". Release the buttons. To turn the audible beep back ON, simply repeat the above process. AUDIBLE BEEP Flash x 2 DN 1 UP 2 P 3 S BEEP 20 VENTILATION MODE - PARTIAL OPENING FEATURE This is an adjustable, second stop position, that can be preset, partially open for ventilation, pedestrian or pet access, programmed to the Remote Control. To activate the ventilation mode: 1.Start with the door fully CLOSED (figure 1). Drive the opener UP and stop at the position required for you wish to set the door at. fig.1 Door Fully Closed DN 1 UP 2 P 3 S 2.Enter ventilation activation mode by pressing the P and UP buttons together for 3 seconds (figure 2). Release when the courtesy light flashes once. 3.Press the remote control button that you have allocated for this feature (figure 3). Do not use the button already allocated for normal operation. The courtesy light will flash when the code is accepted. The remote will now operate to and from the "programmed" and the "fully closed position". Outside this range the remote will operate as normal. fig.2 Flash x1 DN 1 UP 2 P 3 S BEEP BEEP To deactivate the partial opening feature: fig.3 1.Start with the door fully CLOSED. 2.Enter ventilation mode by pressing the P and UP buttons together for 3 seconds (figure 2). The courtesy light will flash twice, indicating that deactivation has occurred. Flash x2 11 https://manual-hub.com/ 21 WIRELESS PROGRAMMING (REMOTE ACCESSORIES) NOTE: The transmitters supplied with your opener are preprogrammed by the factory. Activate the opener only when door is in full view, free of obstruction and properly adjusted. No one should enter or leave the garage while the door is in motion. Do not allow children to operate push buttons or remotes. Do not allow children to play near the door. If you purchase additional transmitters, the garage door opener must be programmed to accept the new remote code. Program the receiver to match additional transmitter codes: Using the "S" SAVE Button 1.Press and hold the button on the remote that you wish to use (1) 2.Press and release the "S" button on the opener (2) 3.Release the remote button when the courtesy light flashes twice. It has learnt the code. If you release the remote control push button before the opener light flashes, the opener has not learnt the code. 1 or 2 BEEP Flash x 2 DN 1 UP 2 P 3 S The opener will now operate when the remote control button is pressed. To Erase all Remote Control Codes 1.Press and hold the "S" button on the opener until the courtesy light flashes twice, and continue holding for approximately 8 seconds, until the courtesy light flashes twice again. 2.Release the button, all codes are now erased. 22 STANDBY MODE (OPTIONAL) The SilentDrive Pro has been factory set for low standby mode (sub 1 watt usage). This will deliver the lowest possible standby power. The External Accessory Power is turned OFF in this mode, so if this output is required, Normal Standby mode will need to be activated (eg. for using an external receiver). To Activate NORMAL STANDBY mode: · Turn the mains power OFF. · Press and Hold both "UP" and "DN" buttons. · Turn ON mains power while both buttons are still pressed. · Courtesy light comes ON, and after 5 seconds another 10 flashes. Release both buttons. To Activate LOW STANDBY mode: · Turn the mains power OFF. · Press and Hold both "UP" and "DN" buttons. · Turn ON mains power while both buttons are still pressed. · Courtesy light comes ON, and after 5 seconds another 1 flash. Release both buttons. NORM AL STANDBY LOW STANDBY 12 https://manual-hub.com/ Flash x 10 BEEP DN 1 UP 2 P 3 S Flash x 1 BEEP DN 1 UP 2 P 3 S OPERATION OF YOUR OPENER Your opener can be activated by any of the following devices: · Opener Control Panel: UP & DOWN buttons, and O.S.C. control button. · Remote Control Transmitter: hold the button down until the door starts to move. · Wireless Entry Keypad: This is an accessory that opens the door using a four digit keycode. When the opener is activated: · If open, the door will close. If closed, the door will open · If closing, the door will stop · If opening, the door will stop (allowing space for entry and exit of pets and for ventilation) · If the door has been stopped in a partially open or closed position, it will reverse direction CARE OF YOUR OPENER When properly installed, your opener will operate with minimal maintenance. The opener does not require additional lubrication. Limit and Force Settings: These settings must be checked and properly set when the opener is installed. Weather conditions may cause some minor changes in the door operation, requiring some re-adjustments, particularly during the first year of operation. Refer to limit and force setting in section 14. Follow the instructions carefully and repeat the safety reverse test after any adjustment. Transmitter: Additional transmitters can be purchased at any time. Refer to gomerlin.com.au or gomerlin.co.nz for compatible transmitters. Any new transmitters must be programmed into the opener. Transmitter battery: If the transmission range decreases, replace the battery. Obstruction behaviour: · If an obstruction is encountered while closing, the door will reverse · If an obstruction is encountered while opening, the door will reverse and stop · Obstruction detection beams use an invisible beam which, when broken by an obstruction, causes a closing door to open and prevents an open door from closing. It is STRONGLY RECOMMENDED for homeowners with young children or pets. MAINTENANCE OF YOUR OPENER Once a Month: · Repeat the safety reverse test (see section 15). Make any necessary adjustments. · Manually operate the door. If it is unbalanced or binding, call for professional garage door service. · Check to be sure that the door opens and closes fully. Set the limits and/or force if necessary. Opening the door manually: When releasing the door, the door should be fully closed if possible. Weak or broken springs could allow an open door to fall rapidly. Property damage or serious injury could result. The door can be opened manually by pulling the release cord down firmly. To re-engage the door, pull the release cord down firmly. The opener light will turn on for 3 minutes when the opener is activated. SPECIFICATIONS SILENTDRIVE PRO (MR855EVO) Input Voltage: 220-240 VAC, 50-60 Hz, 140 W Rated Load: 35 Nm Max.Pull Force: 550 N @ O300 mm Max. door weight: 120 kg Max lift under Spring Tension: 20 kg Max. door area: 18 m2 Standby Power: <1 watt Drive: DC gear motor permanent lubrication Max. Drum Rotations: 41/2 Memory Registers: 64 Operating Frequency: 433.30/433.92/434.54 MHz Operating Temperature: 550C to -250C SPECIAL NOTE: Merlin strongly recommends that obstruction detection beams be installed on all garage door openers. 13 https://manual-hub.com/ 23 TYPICAL WIRING DIAGRAM SILENTDRIVE PRO (MR855EVO) Information for Service Personnel green (4) grey (3) white (2) red (1) 43 2 21 External Receiver 24 vdc com black white com n/o Wired Wall Button Obstruction Detection Beams 24 REPLACE BATTERIES IN REMOTES Battery of the remote control: The batteries in the remote have a long life. If the transmission range decreases, the batteries should be replaced. Batteries are not covered by the warranty. To prevent SERIOUS INJURY OR DEATH: observe the following instructions for the battery - NEVER allow small children near batteries. - If battery is swallowed, immediately notify a Doctor. - Danger of explosion if battery is replaced improperly. - Replacement only by identical or equivalent type. - Dispose of old battery properly. Batteries should not be treated as household waste. All consumers are required by law to dispose of batteries properly at the designated collection points. - Never recharge batteries that are not meant to be recharged. - Do not short-circuit batteries or take them apart. - If necessary, clean contacts on batteries and contacts before loading. - Never expose batteries to excessive heat such as sunshine, fire or the like! Replacing battery (CR2032 or equivalent): To replace the battery, turn the remote control around and open the case with a screwdriver. Lift the cover and lift the control board. Slide the battery to one side and remove the old battery. Be sure to observe the polarity of the battery. Assemble the transmitter again following the steps in reverse. 14 https://manual-hub.com/ Carefully Remove Battery (CR2032 x 1) or 12VDC Pb Cd Hg 25 TROUBLESHOOTING 1. The opener will not operate from either the 8. The door opens but will not close (or reverses UP/DOWN activation button or the transmitters : while closing): · Does the opener have electric power? Plug a lamp into · Is something obstructing the door? Pull the manual the outlet. If it does not work, check the fuse box. release handle. Operate the door manually. If it is · Have you disabled all door locks? Review the unbalanced or binding, call a trained door systems installation safety instruction warnings on page 1. technician. · Is there a build-up of ice or snow under the door? The · Clear any ice or snow from the garage floor area where door may be frozen to the ground. Remove any the door closes. restriction. · Repeat the limit and force setting. Repeat safety reverse · The garage door spring may be broken. Have it test after adjustments. replaced by contacting a garage door repairer. 2. Opener operates from the transmitter, but not from the wired wall control terminals: · Check that the wiring connections are correct. 3. The door operates from the UP/DOWN activation buttons but not from the wireless wall control or transmitter: · Program the opener to match the transmitter code. Repeat with all transmitters. 4. The transmitter has short range: · Change the location of the transmitter. · Check to be sure the antenna on the bottom of the opener extends fully downward. · Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding. · The batteries may be flat. Replace the batteries. 5. The garage door opens and closes by itself: · Be sure that no transmitter buttons are being pressed. · Clear the memory and re-program all wireless wall controls and transmitters. 9. The opener strains to operate the door: · The door may be out of balance or the springs may be broken. Close the door and use the manual release to disconnect the door. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, disconnect the opener and call a trained door systems technician. 10. The opener motor hums briefly, then will not work: · Check that the door is not in manual release mode (refer to sections 9 or 10). · The garage door springs may be broken. · If the problem occurs on the first operation of the opener, the door may be locked. Disable any door locks. 11. The opener will not operate due to a power failure: · Use the manual release handle to disconnect the door. The door can be opened and closed manually. When power is restored, re-engage the opener to operate it via a transmitter. 6. The door reverses and stops before opening completely: · Is something obstructing the door? Is it out of balance, or are the springs broken? Remove the obstruction or repair the door. 12. The LED Indicators on the control panel are flashing in sequence: · Check the diagnostic code in section 28. 7. Door reverses for no apparent reason and opener lights flash 10 times: · Check the obstruction detection beams (if you have installed this accessory). If the red light on the beam is flashing, the alignment is incorrect. · The red light on the beams may not be on if the opener is in Standby mode. Activate the door to temporarily exit standby mode and check lights are on constantly. If the LEDs are flashing, realign the beams. 15 https://manual-hub.com/ 26 ACCESSORIES 1. Model E138M 2 Channel wireless wall button 2. Model E960M 4 Channel Premium transmitter 3. Model E950M 4 Channel transmitter 4. Model E940M 1 Channel transmitter 5. Model E943M 3 Channel transmitter 6. Model E945M 3 Channel mini transmitter 7. Model E840M Keyless entry system 8. Model 760AML Outside keyswitch 9. Model CM1702 Outside quick release (steel fix) 10. Model DMK1 Outside quick release (brick fix) 11. Model 774ANZ The Protector SystemTM (IR Beams) 2 1 3 4 5 6 10 7 8 9 11 NOTE: Use of any Chamberlain Group accessories are approved to use with this opener. This includes genuine Merlin accessories. Generic compatible accessories are NOT approved for use with this opener. 27 SPARE PARTS 026A0189 Power cord 002A1873 Weight bar 002A1867 Sub 1 watt PCB 002A1956 Sungear assembly 093A0809 Upper housing 204A0301 Transformer 002A1959 APE assembly 093A0808 Base housing 002A1977 Front lower housing assembly 002A1874 RDO clamp 002A1958 Chassis sub-assembly 002A1960 Stop collar 014A1395 PCB assembly 16 https://manual-hub.com/ 28 DIAGNOSTIC CHART Your garage door opener is programmed with self-diagnostic capabilities. The indicator LEDs 1 & 3 on the control panel will flash a number of times to indicate a fault code exists. DIAGNOSTIC CODE SYMPTOM POSSIBLE RESOLUTION LED 1 LED 3 1 1 The garage door opener will not Safety sensors are open circuit or wires may be cut. Inspect sensor wires for a close and the courtesy light flashes. disconnected or cut wire. Turn power off and reboot the opener. 1 2 The garage door opener will not There is a short circuit wire for the safety sensors. Inspect safety sensor wire close and the courtesy light flashes. at all staple points and replace wire or correct as needed. Turn power off and reboot the opener. 1 3 The door control will not function. The wires for the door control are shorted or the door control is faulty. Inspect safety sensor wire at all staple points and connection points and replace wire or correct as needed. 1 4 The garage door opener will not Safety sensors are misaligned or were momentarily obstructed. Realign both close and the courtesy light flashes. sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensors path while closing. 1 5 There is no door movement or motor No RPM pulses have been detected. Check the door manually for balance, accelerates before stopping binding or obstructions. Internally the possible cause may be the motor, logic suddenly. board or RPM sensor. Try resetting door travel limits. Contact service centre. 2 1 Opener fails to operate. Possible PCB memory failure. Reboot opener by turning the mains power OFF and then ON after 15 seconds. Reprogram the door travel limits and force settings. Contact service centre. 2 2 Opener fails to operate. Possible PCB Voltage failure. Reboot opener by turning the mains power OFF and then ON after 15 seconds. Reprogram the door travel limits and force settings. Contact service centre. 2 4 Opener fails to operate using the Possible receiver failure. Reboot opener by turning the mains power OFF and remote controls then ON after 15 seconds. Recode the transmitters. Contact service centre. 4 1 Door is moving down, stops and Manually open and close the door. Check for binding or obstructions, such as reverses. a broken spring or door lock. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking, reset the limits (refer to "Program the Travel Limits and Force" section). 4 2 Door is moving up, stops and Manually open and close the door. Check for binding or obstructions, such as reverses. a broken spring or door lock. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking, reset the limits (refer to "Program the Travel Limits and Force" section). TM Tradem ark of T he C ham berlain G roup, Inc. ® R egistered Tradem ark of T he C ham berlain G roup, Inc. © 2017 The Chamberlain Group, Inc 17 https://manual-hub.com/ CHAMBERLAIN LIMITED WARRANTY Merlin® Professional SilentDrive® Pro MR855EVO Roller Garage Door Opener C ham berlain A ustralia P ty Lim ited / C ham berlain N ew Z ealand Lim ited (Chamberlain), th e m a n u fa c tu re r o f M e rlin ® a u to m a tic g a ra g e d o o r openers, is com m itted to m anufacturing and supplying high quality goods. A s part of this com m itm ent, w e seek to provide reliable service and support fo r o u r g o o d s a n d a re p le a s e d to p ro v id e y o u , th e o rig in a l p u rc h a s e r, w ith th is C h a m b e rla in L im ite d W a rra n ty. T he benefits given to you under this C ham berlain Lim ited W arranty are in addition to any rights and rem edies that you m ay have under A ustralian or N ew Z ealand consum er protection law s. O ur goods com e w ith guarantees that cannot be excluded under the A ustralian C onsum er Law, or N ew Z ealand C onsum er G uarantess A ct 1993. You are entitled to a replacem ent or refund for a m ajor failure and for com pensation for any other reasonably foreseeable loss or dam age. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not am ount to a m ajor failure. Chamberlain's warranty What is covered C ham berlain w arrants to the original purchaser of the M erlin S ilentD rive P ro M R 855E V O R oller D oor O pener (U nit) that all parts of the U nit, other than rem ote controlled transm itters, battery back up units and accessories, globes and batteries, are free from defects in m aterials and w orkm anship for a period of 84 m onths or 15,000 cycles (each opening & closing of the garage door equals 1 cycle) w hichever com es first, from the date of purchase w hen installed by a P rofessional dealer appointed or authorised by C ham berlain in a residential prem ise w ith a residential specified garage door that is designed for the sole purpose of a single-fam ily dw elling. C ham berlain w arrants that the rem ote controlled transm itters (E 960M ) included w ith the U nit are free from defects in m aterials and w orkm anship for a period of 24 m onths from the date of purchase and all other accessories included w ith the U nit are free from defects in m aterials and w orkm anship for a period of 12 m onths from the date of purchase. What is not covered B atteries and globes are not covered under the C ham berlain Lim ited W a rra n ty. Travel costs incurred by C ham berlain or the P rofessional D ealer in either travelling to or from areas outside a capital city m etropolitan area. T hese co sts w ill b e a t th e p u rch a se r 's e xp e n se . A dditional access costs incurred by a P rofessional D ealer or C ham berlain in obtaining access w here the U nit is not readily accessible. T hese cost w ill be a t th e p u rch a se r 's e xp e n se . Warranty Conditions It is a condition of this C ham berlain Lim ited W arranty that the U nit is sold, installed and serviced by a P rofessional D ealer appointed or authorised by C ham berlain. A M erlin branded garage door opener purchased over the internet and installed by a person other than a P rofessional D ealer w ill not b e co ve re d b y th is C h a m b e rla in L im ite d W a rra n ty. It is also a condition of this Chamberlain Limited Warranty that for the operating life of the Unit: 1 the garage door is spring balanced, is operable by hand and opens and closes with no more than a maximum of 20 kg of lifting weight; 2 the garage door and the U nit is professionally m aintained and serviced b y a P ro fe s s io n a l D e a le r, a t a m in im u m , d u rin g th e th ird a n d fifth y e a rs o f the C ham berlain Lim ited W arranty period such that the spring balanced door operates according to m anufacturer specifications. If your door binds, sticks, or is out of balance, then it m ust not be used until serviced b y a tra in e d d o o r te c h n ic ia n o r P ro fe s io n a l D e a le r. T h e g a ra g e d o o r se rvice fe e w ill b e a t th e p u rch a se r 's e xp e n se ; 3 the w arranty is registered by com pleting the online form at w ww.gomerlin.com.au o r www.gomerlin.co.nz; a n d 4 you retain your sales docket or invoice as proof of purchase, and attach it to this m anual to enable you to establish the date of purchase in the unlikely event of a w arranty service being required. Making a claim D uring the applicable C ham berlain Lim ited W arranty period, if you are concerned that the U nit m ay be defective, call the P rofessional D ealer that s o ld /in s ta lle d th e o p e n e r, o r o u r s e rv ic e c e n tre o n th e to ll fre e n u m b e r b e lo w and a C ham berlain technician w ill diagnose the problem and arrange for this to be rectified. O nce the problem has been diagnosed, subject to your rights under the applicable A ustralian and N ew Z ealand consum er protection law s w ith respect to m ajor failures, C ham berlain or its P rofessional D ealer w ill provide y o u w ith e ith e r, re p a irs to th e U n it o r a re p la c e m e n t U n it.R e p a irs a n d replacem ent parts provided under this C ham berlain Lim ited W arranty are provided free of charge and are w arranted for the rem aining portion of the original w arranty period. 114A5021B T his C ham berlain Lim ited W arranty provides benefits w hich are in addition to y o u r o th e r rig h ts a n d re m e d ie s a s a c o n s u m e r. Exclusions - what voids the warranty If our service centre determ ines that a w arranty claim has been m ade in respect of a failure or defect arising under or out of any exclusion detailed below such that the claim is not covered under this C ham berlain Lim ited W a rra n ty, w e m a y, su b je ct to yo u r o th e r rig h ts a n d re m e d ie s a s a c o n s u m e r, c h a rg e y o u a fe e to re p a ir, re p la c e a n d /o r re tu rn th e U n it to you. T his C ham berlain Lim ited W arranty does not cover any failure of, or defect in, the U nit due to: 1 non-com pliance w ith the instructions regarding specifications, installation, operation, m aintenance and testing of the U nit or of any product w ith w hich the U nit is used; 2 a n y a tte m p t b y a p e rs o n o th e r th a n a P ro fe s s io n a l D e a le r to re p a ir, dism antle, reinstall or m ove the U nit to another location once it has been installed; 3 u se o f a n y co p y, im ita tio n o r re p lica g a ra g e d o o r re m o te s w ith yo u r M erlin U nit; 4 ta m p e rin g , n e g le c t, a b u s e , w e a r a n d te a r, a c c id e n t, e le c tric a l s to rm , excessive use or conditions other than norm al dom estic use; 5 problem s w ith, or relating to, the garage door or garage door hardw are, including but not lim ited to the door springs, door rollers, door alignm ent or hinges; 6 problem s caused by electrical faults or replacem ent of batteries or light bulbs, blow n fuses, electrical surges, pow er surges or pow er strikes, fire , flo o d , ra in , w a te r, lig h tn in g o r s to rm s ; 7 w ater or m oisture ingress that causes corrosion or electrical m alfunction; 8 co rro sio n ca u se d b y se a a ir if lo ca te d n e a r a w a te rw a y, b e a ch e tc; 9 fitm ent to a com m ercial door or in a com m ercial operating application, installation of a residential garage door opener in a com m ercial or industrial prem ises other than a single-fam ily dw elling. 10 lack of proper m aintenance, service or care of the door and U nit; 11 any unauthorised m odification to the U nit; or 12 dam age caused by insects, pests or other after sale dam age caused b y e ve n ts o r a ccid e n ts o u tsid e C h a m b e rla in 's re a so n a b le co n tro l a n d not arising under norm al and standard operating conditions. N B : A G eneral P urpose O utlet (G P O ) ie: pow er point m ust be supplied by the consum er as this electrical fitting does not form a part of the U nit (opener). If th is C h a m b e rla in L im ite d W a rra n ty d o e s n o t a p p ly, yo u m a y h a ve rig h ts available to you under the A ustralian and N ew Z ealand consum er protection law s. Liability Australia only E xcept as set out in the A ustralian C onsum er Law (being S chedule 2 of th e Competition and Consumer Act 2010) (a s a m e n d e d , c o n s o lid a te d o r re p la c e d ): 1 all other guarantees, w arranties and representations in relation to the U nit or its supply are excluded to the extent that C ham berlain can law fully exclude them ; and 2 under no circum stances w ill C ham berlain be liable for consequential, incidental or special dam ages arising in connection w ith the use, or inability to use, the U nit, other than those w hich w ere reasonably foreseeable as liable to result from the failure. Liability New Zealand only E x c e p t a s s e t o u t in th e Fair Trading Act 1986 and the Consumer Guarantees Act 1993 (a s a m e n d e d , c o n s o lid a te d o r re p la c e d ): 1 all other guarantees, w arranties and representations in relation to the U nit or its supply are excluded to the extent that C ham berlain can law fully exclude them ; and 2 under no circum stances w ill C ham berlain be liable for consequential, incidental or special dam ages arising in connection w ith the use, or inability to use, the U nit, other than those w hich w ere reasonably foreseeable as liable to result from the failure. Note C ham berlain reserves the right to change the design and specifications of the U nit w ithout prior notification. S om e features or accessories of the U nit m ay not be available in certain m arkets or areas. P lease check w ith y o u r d is trib u to r. Chamberlain service centre contact details Australia P hone toll free 1800 638 234 F ax toll free 1800 888 121 W ebsite: gom erlin.com .au New Zealand Chamberlain Australia Pty. Ltd. U nit1, 75 E pping R oad N orth R yde N S W 2113 (PO BO X 1446, Lane C ove N SW 1595) P hone toll free 0800 653 667 F ax toll free 0800 653 663 W ebsite: gom erlin.co.nz E m ail: custom erservice@ cham berlainanz.com https://manual-hub.com/