User Guide for 3xLOGIC models including: S-ENGAGE-GATEWAY, Allegion Engage S Gateway, Allegion, Engage S Gateway, Gateway
17 gen 2025 — INFINIAS Copyright ©2025 3xLOGIC, Inc. All rights reserved. 3xLOGIC Inc. 11899 Exit 5 Parkway, Suite 100. Fishers, IN 46037. United States. (303) 430-1969.
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DocumentDocumentS-Engage-Gateway Quick Start Guide v1-2025 Simple. Scalable. Secure. COPYRIGHT AND LEGAL NOTICES | 3XLOGIC | QUICK START GUIDE INFINIAS Copyright ©2025 3xLOGIC, Inc. All rights reserved. 3xLOGIC Inc. 11899 Exit 5 Parkway, Suite 100 Fishers, IN 46037 United States. (303) 430-1969 Disclaimer Information in this document is subject to change without notice and does not represent a commitment on the part of 3xLOGIC Inc. The software and / or databases described in this document are furnished under a license agreement or nondisclosure agreement. They may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license or nondisclosure agreement. The purchaser may make one copy of the software for backup purposes. No part of this manual and / or databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including (but not limited to) photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, without the express written permission of 3xLOGIC Inc. 3xLOGIC & INFINIAS are trademarks of 3xLOGIC, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. 3xLOGIC Inc. disclaim any proprietary interest in trademarks and trade names other than their own. ©2025 3xLOGIC Inc. www.3xlogic.com helpdesk@3xlogic.com TABLE OF CONTENTS | 3XLOGIC | QUICK START GUIDE Table of Contents 1 Allegion ENGAGE-S Gateway Quick Start Guide 3 1.1 Before You Begin 3 1.2 Pre-configuration Requirements 3 1.3 INFINIAS Setup 3 1.4 ENGAGE Gateway and Lock Setup 3 1.5 Link Lock Gateway 4 1.6 Add Lock to INFINIAS 4 1.7 Installation Video 4 2 Contact Information 5 ©2025 3xLOGIC Inc. www.3xlogic.com helpdesk@3xlogic.com 2 SECTION 1 ALLEGION ENGAGE-S GATEWAY QUICK START GUIDE | 3XLOGIC | QUICK START GUIDE 1 Allegion ENGAGE-S Gateway Quick Start Guide These are the instructions for setup of Allegion LE and NDE model wireless door locks in INFINIAS software. 1.1 Before You Begin This guide is abridged for users already familiar with the ENGAGE install. For more detailed instructions, please reference the linked video (QR Code) at the end of this guide.. The following items are required prior to configuring the integration: 1. An Apple or Android mobile device with Bluetooth. 2. The ENGAGE Mobile App installed. 3. An ENGAGE Gateway, model S-ENGAGE-GATEWAY. 4. License per wireless lock S-WL-1. 5. INFINIAS CLOUD or Server version 6.4 or above (ESSENTIALS, CORPORATE, or PROFESSIONAL). 6. Install the physical lock (LE or NDE models); use a QR code scanner to view installation videos for the associated for the applicable model. 1.2 Pre-configuration Requirements 1. Install the activation license from 3xLOGIC in the INFINIAS server software. 2. Visit https://portal.allegionengage.com/signup to create a user account. 3. Program API settings *for local server install only in INFINIAS.* The Allegion site must be cre- ated by INFINIAS. 1.3 INFINIAS Setup 1. Edit a Customer to enable Allegion integration, and specify the Weigand format and the Serial Number of your ENGAGE Gateway. 2. Navigate to the Door Types view under the Settings tab within Configuration to enable the ENGAGE Fail Safe 5 Second Unlock, and the ENGAGE Fail Secure 5 Second Unlock. 1.4 ENGAGE Gateway and Lock Setup 1. Connect the gateway to a Power Over Ethernet switch. n If using a standard switch, use the supplied AC cable to power the gateway. ©2025 3xLOGIC Inc. www.3xlogic.com helpdesk@3xlogic.com p.3 SECTION 1 ALLEGION ENGAGE-S GATEWAY QUICK START GUIDE | 3XLOGIC | QUICK START GUIDE 2. Download and install the ENGAGE Mobile App. 3. Login to the ENGAGE Mobile App with the previously created account. 4. Select the desired Customer Name (customer name will auto populate from INFINIAS), click the + sign to add a "Gateway" to the list. 5. Select the IP Tab; choose IP Behind Firewall; then select Next. 6. Enter the following information: 1n. Local Server Access Control a. Server URL: https://[SERVER IP ADDRESS]:19800 b. Certificate Authority (CA) Server URL: http://[SERVER IP ADDRESS]/webhal/engage 1n. CLOUD-Based Access Control a. Server URL: https://devices.ia.3xlogic.com:19800 b. CA Server URL: http://devices.ia.3xlogic.com/webhal/engage 1.5 Link Lock Gateway 1. In the ENGAGE App, Select the Customer Name to which you want to associate the lock. 2. Click the + sign to select the applicable model of the lock. 3. Return to the Device Selection Screen and select Managed Linked Devices. 4. Link your wireless lock to the gateway. 1.6 Add Lock to INFINIAS 1. In the INFINIAS software, Select Create Door action under Configuration, select Allegion ENGAGE and fill out the door details. 2. Select the lock that was previously configured under Serial Number. 1.7 Installation Video Scan the QR code for step by step video for comprehensive ENGAGE Gateway Installation. ©2025 3xLOGIC Inc. www.3xlogic.com helpdesk@3xlogic.com p.4 SECTION 2 CONTACT INFORMATION |3XLOGIC | QUICK START GUIDE 2 Contact Information 3xLOGIC has offices in Victoria BC, Canada and in Fishers, Indiana, USA. Please visit our 3xLOGIC website at www.3xlogic.com. Please contact us by e-mail at helpdesk@3xlogic.com (technical support), or using the following contact information: 3xLOGIC Technical Support Toll Free:(877) 3XLOGIC (877) 395-6442 Email: helpdesk@3xlogic.com Website: www.3xlogic.com 3xLOGIC USA Main Office 11899 Exit 5 Parkway, Suite 100 Fishers, IN 46037 United States. (303) 430-1969 ©2025 3xLOGIC Inc. www.3xlogic.com helpdesk@3xlogic.com p.5 Simple. Scalable. Secure. © 2025 3xLOGIC, Inc.