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User Manual for Lumens models including: VC-TR1, Auto Tracking Camera
English - 7 Chapter 4 Instruction for installation 4.1 Scenario Applicable distance range of VC-TR1: 4-15 m, best tracking target distance recommended:
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DocumentDocumentVC-TR1 Auto Tracking Camera User Manual - English [Important] To download the latest version of Quick Start Guide, multilingual user manual, software, or driver, etc., please visit Lumens https://www.MyLumens.com/support Table of Contents Copyright Information ...................................................................................... 2 Chapter 1 Safety Instructions ................................................................... 3 Chapter 2 Package Contents .................................................................... 4 Chapter 3 Function Introduction .............................................................. 5 3.1 I/O Functions Introduction ................................................................................... 5 3.2 Description of LED indicator................................................................................ 6 Chapter 4 Instruction for installation ....................................................... 7 4.1 Scenario ................................................................................................................. 7 4.2 Camera Size........................................................................................................... 7 4.3 Preparation before installation ............................................................................ 8 4.4 Instruction for installation .................................................................................... 8 4.5 Connecting Devices.............................................................................................. 9 Chapter 5 Remote Control and Setting Menu ....................................... 11 5.1 Functions of remote control .............................................................................. 11 5.2 Setting Menu ....................................................................................................... 12 Chapter 6 Network Function Settings Description ............................... 14 6.1 Connecting Camera to Network......................................................................... 14 6.2 Using LumensCMS Software to View the Images ............................................ 14 6.3 Using RTSP Player to View the Images............................................................. 15 6.4 Get the VC-TR1 image by connecting the computer via USB ......................... 15 Chapter 7 DIP Switch Setting ................................................................. 17 7.1 OUTPUT SWITCH ................................................................................................ 17 Chapter 8 Troubleshooting ..................................................................... 18 Appendix 1 ................................................................................................. 19 Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information ........ 20 English - 1 Copyright Information Copyrights © Lumens Digital Optics Inc. All rights reserved. Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc. Copying, reproducing or transmitting this file is not allowed if a license is not provided by Lumens Digital Optics Inc. unless copying this file is for the purpose of backup after purchasing this product. In order to keep improving the product, Lumens Digital Optics Inc. hereby reserves the right to make changes to product specifications without prior notice. The information in this file is subject to change without prior notice. To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement. Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product. English - 2 Chapter 1 Safety Instructions Always follow these safety instructions when setting up and using the VC-TR1 Auto Tracking Camera: 1 Operation 1.1 Please use the product in the recommended operating environment, away from water or source of heat 1.2 Do not place the product on a tilted or unstable trolley, stand or table. 1.3 Please clean the dust on the power plug prior to usage. Do not insert the product's power plug into a multiplug to prevent sparks or a fire. 1.4 Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating. 1.5 Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel. 1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen: If the power cords are damaged or frayed. If liquid is spilled into the product or the product has been exposed to rain or water. 2 Installation 2.1 For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE safety approbations and installed by technician personnel approved by agents. 3 Storage 3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug. 3.2 Unplug this product during thunderstorms or if it is not going to be used for an extended period. 3.3 Do not place this product or accessories on top of vibrating equipment or heated objects. 4 Cleaning 4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning. 5 Batteries (for products or accessories with batteries) 5.1 When replacing batteries, please only use similar or the same type of batteries. 5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing of batteries or products. Precautions This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user-serviceable parts inside. Refer servicing to licensed service personnel. This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit. FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. Notice : The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.. IC Warning This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of Industry Canada. Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A prescrites dans la norme sur le material brouilleur: "Appareils Numeriques," NMB-003 edictee par l'Industrie. EN55032 CE Warning Operation of this equipment in a residential environment could cause radio interference. English - 3 Chapter 2 Package Contents VC-TR1 Instruction for installation Quick Installation Guide Remote Control USB cable (Type A to Type A) Power Cord Power Adapter 3 PIN to 2 PIN connector Appearance may vary depending on country/ region (For Japan only) English - 4 Chapter 3 Function Introduction 3.1 I/O Functions Introduction 3.1.1 Front View NO. Item 1. Camera lens 2. Panoramic lens 3. Power indicator 4. IR receive 3.1.2 Back View Function Descriptions 20x HD camera lens Panoramic camera lens Display the status of the camera, please refer to 3.2 Description of LED indicator Support infrared remote control <Description>The recommended distance of IR remote control is within 7 meters, and the angle of remote control is ± 45° NO. Item 5. DIP Switch Function Descriptions Adjust the resolution setting, the default is MENU (based on the setting menu). The default resolution on the screen menu is 1080p60 English - 5 6. Network port 7. NA 8. Audio input 9. USB 2.0 port 10. HDMI output 11. SDI output 12. RS-232 input 13. Power 14. Power switch 3.1.3 Bottom Network connecting port supports routers or hubs of PoE+ (IEEE802.3at) with power supply Reserved hole Support Line In Can be used with conference software, and support up to 1080p30 <Description>USB and Ethernet cannot be used at the same time, and only one can be selected as an output port HDMI 2.0 output (Audio output not supported) 3G-SDI output (Audio output not supported) RS-232 control input port DC 12 V supply connecting port On/Off the camera NO. Item Function Descriptions 15. Tripod deck lock hole The camera is mounted on a (specification) 1/4" - 20 UNC tripod deck 3.2 Description of LED indicator Status LED indicator In use Green light In standby mode Red light Tracking Stop tracking Red light and green light flicker at the same time From flickering to green light FW updating Red light Note The PTZ lens will face toward the bottom right The light turns from bright to dark, and from dark to bright After the update is complete, it will automatically reboot English - 6 Chapter 4 Instruction for installation 4.1 Scenario Applicable distance range of VC-TR1: 4-15 m, best tracking target distance recommended: 8 m Mounting height: 2 - 3 m, best height recommended: 2.4 m 4.2 Camera Size 4.2.1 Camera Front View and Side View Length x Width x Height: 245 x 145 x 165 mm Weight: 1.4 Kg (without mental plates) 4.2.2 Bottom of Camera The camera can be mounted on a 1/4" - 20 UNC PTZ tripod deck by using the lock holes on the bottom for the tripod English - 7 4.3 Preparation before installation Installation and connection of HD camera requires special skills. To install by yourself, please follow necessary steps, ensure steady and tight installation of the device, and pay attention to your safety to avoid any accident. 4.3.1 Ensure the safety of the installation environment. Please do not install the device on unstable ceiling or in a place where the device is in danger of falling to avoid any accident. 4.3.2 Please check whether accessories in the box are complete or not. Please contact the supplier for any shortage, and make sure to keep the accessories in the box intact. 4.3.3 Please choose a proper place for installation of camera in advance. Please determine an installation place according to the following requirements 4.3.3.1 Confirm the position for the object to be captured. 4.3.3.2 Confirm whether the camera is set at a proper distance from other light sources. 4.4 Instruction for installation 4.4.1 Precautions for installation VC-TR1 does not support upside-down installation Do not grab the camera head by hand when handling the device Do not rotate the camera head by hand. Improper rotation may result in breakdown of the camera 4.4.1.1 Install the camera on the desk Please place the camera on a flat desktop to ensure the the normal vertical and horizontal operation of the machine and the good cooling of the fan at the bottom 4.4.1.2 Install the camera on a tripod deck English - 8 4.4.1.3 Install camera on the wall-mounted frame When the camera is installed on the wall, it can go with Lumens VC-WM11 wall-mounted frame (optional) 4.4.1.4 Install the camera on the ceiling bracket To install the camera on the ceiling, the ceiling bracket can be purchased separately 4.5 Connecting Devices POE Hub Computer Power Supply Audio In Microphone Display Control Device English - 9 RS-232 pins definition instructions Pin NO. 1 2 3 4 5 6 7 8 Definition DTR DSR TXD GND RXD GND IR OUT N.C. English - 10 Chapter 5 Remote Control and Setting Menu 5.1 Functions of remote control Item Description 1 HOME button: PTZ returns to initial position Buttons for selecting the camera: Only working for 2 Camera 1 Reserved buttons for Camera 2 ~ 4, no function Focus button [AUTO]: Auto focus [MANU]: Manual focus, use -close focus / -long shot 3 adjustment : One push focus, each time you press the auto focus button, it will change to manual focus mode Aperture button (for manual mode) : Reset to the default value of the aperture 4 : Increase the aperture (image becomes brighter) : Reduce the aperture (image becomes darker) 5 Menu button: Display/close OSD menu 6 Reserved button, no function 7 Number button: Used to enter numbers, such as the preset 8 Reserved button, no function 9 Power switch button: Turn on/off the camera F1: start auto tracking/F2: stop auto tracking/F3: switch 10 PTZ, panoramic screen, PIP (only applicable to HDMI/SDI output)/F4: no function 11 Reserved button, no function Back light compensation button: Turn on/off back light 12 compensation function 13 Zoom button: zoom in zoom out Return button: Return to the upper level options of the 14 setting menu OK button: Enter the lower level options of the setting 15 menu, confirm button 16 Direction button: Move the lens Preset buttons CALL: Press the number button first, then press CALL to load the location of the set 17 SET: Press the number button first, then press SET to save the current location CLEAR: Press the number button first, then press CLEAR to clear the location 18 Reserved button, no function English - 11 5.2 Setting Menu <Description> Press [Menu] on the remote control to enter the setting menu; the bold underlined values in the following table are defaults. 1st Level 2nd Level 3rd Level 4th Level Adjustment Values ANTI-FLICKER VIDEO EXPOSURE COLOR (color setting) SHARPNESS BRIGHTNESS CONTRAST GAMMA MODE 2DNR LEVEL (2D noise reduction) 3DNR LEVEL (3D noise reduction) WIDE DYNAMIC OFF / 60HZ / 50HZ 1~A~15 1~A~14 1~A~14 0~4 OFF, 1~A~7 OFF, 1~A~7 OFF, 1~5 FULL AUTO EXP-COMP (Exposure compensation) -7~A~7 BLC (Backlight compensation) ON / OFF GAIN (Gain value) 0~30 MODE MANUAL SPEED IRIS 1/60(1/50)~1/10000 CLOSE, F14~F1.6 SHUTTER PRI SPEED 1/60(1/50)~1/10000 IRIS PRI IRIS CLOSE, F14~F1.6 BRIGHT PRI BRIGHT (Brightness) 1~A~7 AUTO R.GAIN/ G.GAIN/ B.GAIN SATURATION/HUE -7~A~7 1~A~14 WB MODE (White balance) R.GAIN/ G.GAIN/ B.GAIN ATW (Auto white balance) SATURATION/HUE -7~A~7 1~A~14 ONE PUSH ONE PUSH TRIGGER PRESS OK NA English - 12 1st Level PAN TILT ZOOM SYSTEM STATUS RESTORE DEFAULT 2nd Level PAN/TILT SPEED RATIO SPEED ETHERNET ADDRESS PROTOCOL BAUD RATE 3rd Level INDOOR OUTDOOR MANUAL SODIUM LAMP FLUO LAMP COLOR TEMP 4th Level SATURATION/HUE SATURATION/HUE SATURATION/HUE R.GAIN/ B.GAIN SATURATION/HUE SATURATION/HUE SATURATION/HUE CCTLEVEL SATURATION/HUE IP ASSIGNMENT IP/ MASK/ GATEWAY/ MAC VIDEO FORMAT (Output Format) LANGUAGE Adjustment Values 1~A~14 1~A~14 1~A~14 0~A~128 1~A~14 1~A~14 1~A~14 2500K~A~7500K 1~A~14 1~A~8 ON / OFF DHCP / STATIC IP Ethernet information of the camera 1~6 VISAC 9600 1080P 60 / 50 / 30/ 25 720P 60 / 50 ENGLISH Display the current setting status CONFIRM / CANCEL English - 13 Chapter 6 Network Function Settings Description 6.1 Connecting Camera to Network Two common connection methods are shown below 1. Connecting via switch or router Network cable Network cable Camera Switch or router Computer 2. To connect directly through network cable, the IP address of the computer should be changed so that it is on the same network segment as the camera E.g.: The factory-preset default IP address of VC-TR1 is 192.168.100.100. The computer IP address must be set with the same network segment, such as 192.168.100.101, so that the computer can be connected correctly with the camera Network cable Camera Change network settings Computer 6.2 Using LumensCMS Software to View the Images Open LUMENS CMS software (Please download from the Lumens official website) Turn on the camera first and add the device to the software <Description> Please refer to LumensCMS software user manual for related operation English - 14 6.3 Using RTSP Player to View the Images In addition to LumensCMS software, other free software also can be used for RTSP connection, such as Quick Time and PotPlayer. RTSP connection address formats are as follows: PTZ screen: rtsp://IP:554/ch01, support up to 1080P60 Panoramic screen: rtsp://IP:554/ch02, support up to 1080P30 Preview screen: rtsp://IP:554/ch03, support up to 720P30 6.4 Get the VC-TR1 image by connecting the computer via USB VC-TR1 can be connected to a PC via a USB cable as a USB video source, and used with a USB video conference system, such as AMCAP, Skype, and Zoom. 1. Turn the 4th pin of DIP Switch of Output Switch to ON (entering USB mode) 2. Open the USB video software, and select Lumens VC-TR1 Video Camera as the image source to get the VC-TR1 image Example: Open AMCAP, select VC-TR1 as the image source of Devices English - 15 Example: Enter Skype settings, go to audio and video page, and select VC-TR1 as the camera source English - 16 Chapter 7 DIP Switch Setting 7.1 OUTPUT SWITCH The factory default is MENU (depend on the setting menu), and the default resolution of the setting menu is 1080p60 The camera will restart 5 seconds after modifying the DIP To switch via the OSD/ RS-232 Command is also available based on the last executed action USB and IP may only choose one, because they cannot be output at the same time The Ethernet mode only defines the highest output frame rate of the streaming, but not determines the resolution and frame rate of the streaming Ethernet mode determines the output resolution and fps of HDMI/SDI Mode Format SW Format SW USB Ethernet 1080p60 1080p50 1080p30 1080p25 720p60 720p50 MENU <Description> When all DIP are set to ON, the video resolution of the camera is determined by the setting menu English - 17 Chapter 8 Troubleshooting This chapter describes problems you may encounter while using VC-TR1. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem still occurred, please contact your distributor or the service center. No. Problems How to use USB output with 1. computer video software Does it provide the Digital 2. Zoom function? How to activate and stop the 3. tracking function? What causes the loss of 4. tracking? The screen is not smooth 5. during the tracking process When two targets appear on 6. the screen, the wrong object is tracked Solutions Please refer to Chapter 7 DIP Switch Setting to switch the USB output via DIP USB and Ethernet cannot be used at the same time, and only one can be selected as an output port at the same time Digital Zoom is enabled by default. The Digital Zoom function will be automatically turned off when the resolution is set to be 60 fps, and turned on automatically for 30 fps It can be activated and stopped via [Start]/[Stop] in the CMS software. In addition, F1/F2 on the remote control can be used to activate and stop the function Due to some limitations of the current tracking algorithm, the following situations need to be avoided: 1. Backlight environment 2. The tracking area may have people on TV, human- shaped billboards, face photos 3. Insufficient environmental brightness 4. Facial features are not obvious: such as wearing masks or sunglasses 5. The distance between the camera and the target exceeds the recommended setting value 6. The tracking target stands still for more than 1 minute Make sure the Ratio Speed feature is activated. The PTZ speed is related to the current magnification. When it is turned on, the greater the magnification, the slower the PTZ speed According to the tracking algorithm logic: The tracking function gives priority to face detection. If two targets appear in the tracking area at the same time during tracking, the wrong target may be tracked. Therefore, avoid two or more people in the tracking area at the same time, or use multi-person detection function English - 18 Appendix 1 1. Output specification table HDMI/SDI IP Stream (LumensCMS setting) IP Stream Resolution PTZ Main stream 1080P / 720P / D1 / QVGA 1080P60 Panoramic stream 1080P / 720P / D1 / QVGA Preview stream 720P / D1 / QVGA PTZ Main stream 1080P / 720P / D1 / QVGA 1080P50 Panoramic stream 1080P / 720P / D1 / QVGA Preview stream 720P / D1 / QVGA PTZ Main stream 1080P / 720P / D1 / QVGA 1080P30 Panoramic stream 1080P / 720P / D1 / QVGA Preview stream 720P / D1 / QVGA PTZ Main stream 1080P / 720P / D1 / QVGA 720P60 Panoramic stream 1080P / 720P / D1 / QVGA Preview stream 720P / D1 / QVGA PTZ Main stream 1080P / 720P / D1 / QVGA 720P50 Panoramic stream 1080P / 720P / D1 / QVGA Preview stream 720P / D1 / QVGA USB Resolution FPS 1920*1080 1280*720 30 640*480 320*240 1920*1080 1280*720 25 640*480 320*240 1920*1080 1280*720 30 640*480 320*240 1280*720 640*480 30 320*240 1280*720 640*480 25 320*240 2. Function descriptions of special preset: Special preset cannot be used as general preset Special preset Function Remark 80 Start tracking 81 Stop tracking 95 Enter or exit the setting menu 96 Clear 0 - 64 preset 99 Reboot the machine 121 Output PTZ screen HDMI/ SDI 122 Output panoramic screen HDMI/ SDI 123 PTZ and panoramic PIP screen HDMI/ SDI English - 19 Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information ManufacturerLumens Digital Optics Inc. Product NameVC-TR1 Model NumberAuto Tracking Camera Responsible Party U.S. Contact Information SupplierLumens Integration, Inc. 4116 Clipper Court, Fremont, CA 94538, United States e-mail support@mylumens.com FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. English - 20