CHiQ Top Mount Refrigerator

USER MANUAL

MODEL: CTM255NW

Customer Service: 1300 796 688

Website: www.chiq.com.au

Part Names and Locations

The refrigerator components are identified as follows:

No Description
1Freezer Shelf
2Thermostat
3Refrigerator Glass Shelf
4Crisper Cover
5Salad Crisper
6Adjustable Foot
7Freezer Bottle Rack
8Fridge Upper Bottle Rack
9Fridge Bottom Bottle Rack
10Egg tray

In Accessory Bag: USER MANUAL, WARRANTY CARD, EGG TRAY, ICE BOX & DOOR STOPPER (small plastic parts for door reverse purpose ONLY).

Note: The manufacturer reserves the right to redesign or modify products without notice. Minor variations from this manual may occur due to upgrades, but functionality will remain consistent.

Important Safety Instructions

⚠️ WARNING ⚠️

Follow these basic precautions to reduce the risk of fire, electrical shock hazards, or injury when operating the refrigerator:

DANGER or WARNING:

Service of this unit

Installation or service of this appliance is recommended by a qualified technician or service company.

Ventilation Hazards

Never clean the refrigerator or its parts with flammable fluids. Do not store gasoline or other flammable vapors and liquids near this or any other refrigerator, as they can cause fire hazards, explosions, or inhalation issues.

Electrical Connection

Ensure the power outlet used for installation or moving the unit is fitted by a qualified electrician and properly grounded to meet Australian Electrical Standards.

R600a Warnings

NOTE: This model uses 0.042Kg of R600a flammable refrigerant in its sealed system. The following must be observed for your safety:

R600a Refrigerant Warning

It is hazardous for anyone other than an Authorised Service Person to carry out servicing or repairs. In Queensland, authorized persons must hold a Gas Work Authorisation for hydrocarbon refrigerants before performing work involving cover removal.

Disposal

Consider the environment and personal safety when disposing of this appliance. Ensure it is taken to a recycling center. DO NOT dispose of the appliance in landfill, as the insulation and refrigerant gas are flammable.

Important operational notes:

  1. Keep ventilation openings in the appliance enclosure or built-in structure clear of obstruction.
  2. Do not use mechanical devices or other means to accelerate defrosting, other than those recommended by the manufacturer.
  3. Do not damage the refrigerant circuit.
  4. Do not use electrical appliances inside the food storage compartments unless recommended by the manufacturer.
  5. Do not store explosive substances like aerosol cans with flammable propellants in the appliance.

Door Reversal Instruction

A plastic door stop from the accessory bag is the only extra part required for this job. The following tools are needed: flat screwdriver, Phillips screwdriver, adjustable spanner, socket wrench, and 8mm socket.

DOOR REVERSAL INSTRUCTIONS:

If the appliance is placed on its back or side during this process, it must be allowed to stand upright for 6 hours before plugging in to avoid damage to internal components.

  1. Remove the screw hole cover from the top left side of the cabinet. Remove the upper hinge cover and the upper hinge from the top right side of the cabinet. Remove the freezer door from the cabinet.
  2. Remove the center hinge from the right side of the cabinet. Remove the refrigerator door from the cabinet. Remove the screw hole covers from the left side of the cabinet.
  3. Remove the lower hinge from the bottom right side of the cabinet.
  4. Remove the pin shaft to the right hole on the lower hinge, then insert the pin shaft into the left hole on the lower hinge.
  5. Install the lower hinge onto the lower left side of the cabinet.
  6. Remove the freezer door stop from the lower right side to the left side of the door. Get the left door stop from the accessory bag and install it on the bottom left side of the refrigerator door.
  7. Move the door bushing from the top right side of the refrigerator door and remove the hinge hole cover from the top left side of the door. Exchange their positions.
  8. Install the freezer door onto the cabinet. Install the center hinge on the left side of the cabinet. Install the screw hole covers on the right side of the cabinet.
  9. Install the refrigerator door onto the cabinet. Install the upper hinge on the top left side of the cabinet. Install the screw hole cover onto the top right side of the cabinet.

Note: These instructions reference models that come with a right-hand swing door from the factory. If your appliance has a left-hand swing, ensure you swap "left" and "right" in these instructions accordingly.

Installation Instructions

Before Using the Refrigerator

Installing the Refrigerator

Energy Saving Tips

Operating Instructions

START

The refrigerator's internal temperature is controlled by a potentiometer located in the refrigerated compartment. Temperature can vary based on door openings and ambient temperature.

Refrigerator temperature adjustment

  1. Adjusting the temperature knob from "MIN" to "MAX" gradually makes the refrigerator colder. Max is the coldest setting, and Min is the warmest.
  2. Adjusting the refrigerator temperature setting will change both the freezer and refrigerator temperatures simultaneously.

Freezer temperature adjustment

Cold air originates from the freezer compartment, controlled by an air flow adjustment knob on the freezer's back panel.

  1. Adjusting to "Max" (right side) allows more cold air to remain in the freezer, making it colder.
  2. Adjusting to "Min" (left side) directs more cold air to the refrigerator compartment, making it colder.

To balance air flow for normal working conditions, set the knob to the middle position. If the refrigerator compartment is not cold enough, adjust it to the "Min" position. Avoid keeping it on "Max" for extended periods to prevent excessive ice build-up in the freezer.

Humidity control

The crisper has a humidity control. Setting it to "High" retains more moisture inside, while setting it to "Low" reduces moisture. If excessive moisture or condensation forms under the crisper glass cover, place leafy greens (like arugula, spinach, herbs) in a plastic or paper bag before putting them in the crisper.

Notes

General Care and Maintenance

Cleaning the Refrigerator

Vacation Time

Repositioning and Relocating the Refrigerator

Troubleshooting Guide

Problem Solution
The fridge has no power
  • Power cord isn't plugged in properly.
  • The circuit breaker tripped or a blown fuse.
  • Try a different power point.
The light is not working.
  • There is no light in the freezer compartment, only the fridge compartment has light.
  • Make sure the power is connected to the unit.
Compressor runs all the time
  • The room temperature is hotter than normal.
  • A large amount of food has been added to the refrigerator.
  • The door is opened too often.
  • The door is not closed completely.
  • The temperature control is not set correctly.
  • The door gasket does not seal properly.
  • The refrigerator does not have the correct clearances.
  • The refrigerator was recently disconnected for a period. 6+ hours are required for the refrigerator to cool down completely, depending on operating conditions.
Freezer is too cold and refrigerator is too warm
  • Change freezer air flow setting to Min position.
  • The fridge might need a manual defrost due to too much moisture entering the freezer part and blocking the air channel. To do so: Keep food in a container with an ice bag or another fridge if available. Keep both doors open and unplug the power cord for 24 hours. Then turn on the unit, and it should work properly again.
Temperature inside the refrigerator is too warm.
  • Temperature control is set incorrectly. Turn the control to a cooler setting and allow several hours for the temperature to stabilize.
  • Change freezer air flow setting to Min position.
  • Door is kept open too long or is opened too frequently. Warm air enters the refrigerator every time the door is opened. Open the door less often.
  • The door is not closed completely.
  • The door gasket does not seal properly.
Temperature inside the refrigerator is too cold.
  • Freezer control incorrectly set. Set back to mid position.
  • Temperature control is set too cold. Turn the control to a warmer setting and allow several hours for the temperature to stabilize.
Temperature of external refrigerator side walls are warm. The exterior refrigerator walls can be as much as 15-20 degrees warmer than room temperature. This is normal while the compressor works to transfer heat from inside the refrigerator cabinet to the condenser behind the refrigerator side walls.
Popping or cracking sound when compressor comes on. Metal parts undergo expansion and contraction, similar to hot water pipes. This is normal. The sound will level off or disappear as the refrigerator continues to run.
Bubbling or gurgling sound, like water boiling. Refrigerant (used to cool the refrigerator) is circulating throughout the system. This is normal operation.
Vibrations.
  • Check that the refrigerator is on a level/even surface.
  • The refrigerator rocks on the floor when moved slightly. Ensure the floor can adequately support the refrigerator.
  • Level the refrigerator by placing wood or metal shims under parts of the refrigerator.
  • The refrigerator is touching the wall. Re-level the refrigerator and move it away from the wall. See “Installation Instructions”.
Moisture forms on inside refrigerator walls.
  • Weather is hot and humid, which increases the internal rate of frost build-up. This is normal.
  • Door is slightly open.
  • Door is kept open too long, or is opened too frequently. Open the door less often.
  • The door is not sealed properly.
Moisture forms on outside of refrigerator. Door is slightly open, causing cold air from inside the refrigerator to meet warm moist air from the outside.
The doors will not close properly.
  • The refrigerator is not on a level surface.
  • The gasket/s may be dirty or not properly maintained. Clean the seals and ensure they are dry before closing the door/s.
  • The storage basket and/or shelves are out of position.

For any enquiries, please call the CHiQ Customer Care on: 1300 796 688

Models: CTM255NW, Top Mount Refrigerator

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