kvm-tec ultra line First Aid User Manual

User Manual for kvm-tec models including: ultra line First Aid, ultra line, ultra First Aid, Aid, First Aid

First aid

Kvm-tec.com: Full HD & 4K KVM Extender over IP

File Info : application/pdf, 9 Pages, 1.10MB

First AID ULTRALINE EN

4K Ultraline DP 1.2 UVX 6901 SET COPPER 6901L CPU/LOCAL 6901R CON/REMOTE 4K Ultraline DP1.2 FIBER UVX - F 6902 SET FIBER 6902L CPU/LOCAL 6902R CON/REMOTE
Check out our Installation Channel:
www.kvm-tec.com
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kvm-tec
First
Aid

kvm-tec

FAirisdt

ultra line

1. First check your delivery content....
Delivery content
LOCAL/CPU Unit UVX Copper
1 x UVX1 Local (CPU) 1 x power cord IEC C13 1 x DP - DP cable 1,8m/5.9ft 1 x USB A-B cable 1,8m/5.9ft 4 x rubber feet
REMOTE/CON Unit
1 x UVX1 Remote (CON) 1 x power cable IEC C13 4 x rubber feet

2. All your upgrades for
4K Ultraline DP1.2 are unlocked
USB Memory Sound analog in both directions as CD quality
RS232 Matrix Switching System up to 2000 endpoints

Switching Manager software is included
1 x Switching Manager Software (Stick) or download

3. Than check your installation....

2. USB frrom keyboard and mouse
6. Audio from microphone 5. Audio to speaker
4. DP to Monitor 4. DP to Monitor

2. USB to PC 5. Audio to PC 4. DP in from PC 6. Audio to PC

Earth connection

1. power plug 100-240 VAC

1. power plug 12V 2A

audio

4. DP out to Monitor

RS232 RS232

UVX1 CPU

aud16io 17

audio

18 RS232

100-240V AC 100-240V AC

usb 2.0

aux

3. Networkcable CAT 6a/7 up to 100m/328ft 26

RS232 dp out 1 dp out 2

red. Power

12V

1. power plug 12V 2A

Quick Installation ULTRALINE 4K local / CPU remote/ CON

UVX1 CON

100-240V AC 50-60Hz 24VA
21
1. power plug 100-240 VAC

4. DP out to Monitor

1. Connect the CON / Remote and the CPU / Local Unit with the supplied IEC power cable. Optionally, you can also use a 12V 2A power supply.
2. Now connect the USB cable to a USB port on your PC and connect the other end of the USB cable to the CPU / Local Unit. Connect keyboard and mouse to the CON / Remote Unit.
3. Connect the CPU / Local and the CON / Remote Unit with a network cable. 4. Connect the DP cable in the DP socket of the PC to the DP socket DP / in of the local device and connect the screen
on the remote side with the DP cable. Optionally, connect the DP cable from the Local DP / out to the monitor. 5. Then connect PC audio/out with the audio cable to Local audio/in. Then connect audio/out via the audio cable 6. Almost done! Now connect the audio cable Local audio/out to the PC audio/in and Remote audio/out with the audio
cable to the microphone.

HAVE FUN - your kvm-tec Extender is now in use for many years (MTBF approx 10 years)
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1. First check your delivery content....

Delivery content

Mouse Glide &Switch
additional Software feature for 4K Ultraline

LOCAL/CPU Unit UVX Fiber
1 x UVX1-F Local (CPU) 1 x power cord IEC C13 1 x DP DP cable 1, 8m/5.9ft 1 x USB A-B cable 1, 8m/5.9ft 1 x SFP+ Module-Multimode up to 300m/984ft alternativ Single mode module up to 10km/6.2mi ItemNr 6912 4 x rubber feet

in combination with Swithing Manager Software or stand alone
4K Multiview Commander
4 different PCs can be operated and controlled on one 4K monitor 1 x UVX + 4x MX Local units
stand alone or in in combination with Switching Manager

REMOTE/CON Unit 1 x UVX1-F Remote (CON) 1 x power cord IEC C13 1 x SFP+ Module-Multimode up to 300m/984ft alternativ Single mode modul up to 10km/6,2mi ItemNr 6912 4 x rubber feet

Built In MST-HUB Splitter
allows the transmission of two different image contents via one cable up to a max. resolution of 2560 x 1440
With a 4k resolution one screen content is transmitted which is available on both outputs at the same time

3. Than check your installation....

2. USB from keyboard and mouse
6. Audio from Microphone 5. Audio to speaker
4. DP to Monitor 4. DP to Monitor

2. USB to PC 5. Audio from PC 4. DP in from PC 6. Audio to PC

audio

Earth connection

1. power plug 100-240 VAC

UVX1-F CPU

audio

1. power plug 12V 2A

UVX1-F CON

usb 2.0

RS232

aux

dp in

dp out 1

dp out 2

red. Power

12V

100-240V AC 50-60Hz 24VA

RS232

usb 2.0

aux

dp out 1

dp out 2

red. Power

12V

3. Duplex Multimode OM3-Fibercable up to 300m/984ft

4. DP out to Monitor

1. power plug

12V 2A

Quick Installation 4K ULTRALINE Fiber Extender local / CPU remote / CON

100-240V AC 50-60Hz 24VA
1. power plug 100-240 VAC

4. DP out to Monitor

1. Connect the CON / Remote and the CPU / Local Unit with the supplied IEC power cable. Optionally, you can also use a 12V 2A power supply.
2. Now connect the USB cable to a USB port on your PC and connect the other end of the USB cable to the CPU / Local Unit. Connect keyboard and mouse to the CON / Remote Unit.
3. Connect the CPU / Local and the CON / Remote Unit with a fiber cable. 4. Connect the DP cable in the DP socket of the PC to the DP socket DP / in of the local device and connect the screen
on the remote side with the DP cable. Optionally, connect the DP cable from the Local DP / out to the monitor. 5. Then connect PC audio/out with the audio cable to Local audio/in. Then connect audio/out via the audio cable 6. Almost done! Now connect the audio cable Local audio/out to the PC audio/in and Remote audio/out with the audio
cable to the microphone.

HAVE FUN - your kvm-tec Extender is now in use for many years (MTBF approx 10 years)
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FAirisdt

ultra line

4. Check the LEDS to get more information....

Error LED is not lighting LED is lighting in red
LED is lighting in orange
LED is lighting green
LED is lighting green

Cause

Solution

The devices get no power Is the power supply connected? (white box)

No connection between Loc and Rem

Check if the RJ45/network cable is connected well. (Clicking noise when plugging in) Control both, if it does not work please send an e-mail to support@kvmtec.com

No picture on the monitor

Check if the local/CPU (PC) cable is connected well. Check if the remote/CON (monitor) cable is connected well. If everything is connected well but no function appears, reconnect power supply again. If the menu is visible, press the O key and choose the resolution of the monitor. Then press the assigned number on your keyboard.

Screen occurs but the keyboard is not working

Plug out/in USB of keyboard and wait until driver is installed (after few seconds). Check all USB connections on both sides (Local and Remote) If it is still not working, plug out/in DC once more

No audio

Establish audio connection: plug stereo-jack to the audio output of the PC (green) connection with local: IN remote: headset OUT Establish microphone connection: plug stereo-jack to the microphone input of the PC (pink) connection with local OUT

LED is lighting The screen flickers, has

green

an incorrect display

LED is blinking Different firmware or

green

USB is not compatible

LED are lighting differently

Different firmware

Install current firmware from our homepage www.kvm-tec.com/ support/firmware-download e-mail to support@kvm-tec.com
To enter on screen menu/check firmware version: To enter the On screen menu, press the Scroll Lock key five times in quick succession. The currently installed firmware version is displayed below the menu If firmware update does not work, please send an e-mail to support@ kvm-tec.com

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5. Your Extender....

No Power (No LED)

USB is not working

No Video

Video error
(stripes in the picture)

Check the powerplug
Is the power supply ok? Try another Unit.
Try reprogramming the Unit by using a JTAG programmer
Contact kvm-tec support

Are the USB Devices plugged
in correctly?
Is the USB cable on the Local side plugged into the
PC?
Are the USB Devices working directly on the
PC?
Replace the USB cable from PC to the Local Exten-
der
Check if local and remote Unit have
the same firmware
Check if the local or the remote Unit is causing the problem by
swaping first the local and than the
remote Unit to another Unit

Check if all cables are plugged in correctly
Check if the PC is sending a Image by
plugging in a monitor on the local out of the
local Unit
Check if the DDC is set correctly (in menu
under point ,,O")

Check if all cables are plugged in correctly
Check if the PC is sending a Image by plugging in a monitor on the local out of the
local Unit
Check if the DDC is set correctly (in the menu under
point ,,o")

Check if both Units have the correct firmware

Check if local and remote Unit have the
correct firmware

Contact kvm-tec support

Check if the network switch is setup correctly and has enough bandwidth

Check if other units have the same behaviour

Contact kvm-tec support

We are here for you to answer
your questions about installation?
Manual download www.kvm-tec.com or
kvm-tec Installationchannel on our homepage personally +43 2253 81912

kvm-tec Support support@kvm-tec.com
Phone: +43 2253 81912 - 30

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6. Check the firmware version ....
To view the firmware version
Make sure the main menu is open. The currently installed firmware version of the remote and local units are displayed (e.g. `4267') and check that you have the same firmware on both units.
Ways to update the firmware version ....
There are four ways to perform an update: UBS stick update
how to update the firmware
To perform a firmware update Make sure that the main menu is open. Press U to update the USB flash drive.
Update Service with kvm-tec Switching Manager Demoversion ....
This is a comfortable update management for your switching system. You can update all extenders at the same time. The update is performed in the background and in a second step the units are rebooting with the new firmware. Only a short time is needed for the second step. ATTENTION ! Only when the bar is grey, the update is finished.

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7. Checklist ....
o identify your extender o first check your delivery content o are all needed upgrades are unlocked o all cables are connected and all units are switched on o check the LED status o Video - check if the DDC is set correctly (in menu under point ,,O" ) o USB - are all cables connected o in case of issues check the firmware version (download for the newest firmware kvm-tec.com/support ) o does the type of you fiber cable ( single or multimode) match with the type of your SFP module and
check the maximum distance from xour SFP module o for multmode SFP module s- 300m/ 984 ft and for single mode 10km /6.2mi o If you have larger distances - contact us for special SFP modules
if everything is working fine - perfect
Tipps from our engineers for engineers · reduce the setting of your system and set up only one local and one remote at the same place · connect the monitor directly to the PC - does the monitor display an image? (follow the mentioned steps
from above) · LED status is red or blinking - this can be a cable problem - try to get a short patchcable and to connect
the units and be sure that it´s not a cross - over cable · USB problems with mouse and keyboard - please try a different type of mouse and keyboard
Further expert tipps for issues
· Adapter - our units are transmitting DVI signals. If you are using adapters try a PC with DVI signal · PC - please try another machine · If you have more sets please make a cross check and change of the units
Further steps
Please, fill out the support form and contact our support team +43 2253 81912 - 30

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Support Form
If the shoe pinches, then we are there for you!

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RMA Form
If the shoe pinches, then we are there for you!

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References

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