Yale Assure Lock 2 Touch

Download Yale Access App

Create an account if you don't already have one, and tap "Set Up a Device".

Note: If you have an account with the August App, use the same username and password for the Yale Access App.

[Google Play] [App Store]

Install and Set Up Your Lock

Follow the step-by-step Installation and Setup Guide in this manual, or refer to the app installation guide with helpful videos.

Note: If you use the app, please tear off the Door Checker and the Marking Template (pages 5-8) to use when prompted.

Use Your Lock

Unlock with your fingerprint, create permanent or temporary entry codes, set up Auto-Lock and more.

Contents

1. In the Box
2. Door Checker
3. Marking Templates
4. Installation and Setup Guide
1. Remove Existing Deadbolt
2. Check Door Measurements
3. Make or Adjust Holes
4. Install Deadbolt Latch
5. Install Exterior Keypad
6. Install Mounting Plate
7. Attach Wire Cable to Interior Lock
8. Install Interior Lock
9. Test Thumbturn and Key
10. Install Yale Smart Module (Optional)
11. Install DoorSense (Optional)
12. Install Batteries and Set Up with App
5. Set Up HomeKit (Optional, iOS Only)
6. Set Up Fingerprints and Entry Codes
7. Using Your Lock
8. Connecting to Your Lock
9. LED Alerts
10. Resetting Your Lock to Factory Defaults
11. Features
12. App Settings
13. Lock Operations Troubleshooting
14. Hardware Troubleshooting

In the Box

The following components are included:

• Lock: 1. Exterior Keypad, 2. Interior Lock
• Hardware: 3. Strike Plate, 4. Adjustable Deadbolt & Key, 5. Manual, 6. Reset Pin, 7. Mounting Plate, 8. AA Batteries
• Screws: 9a. Strike Plate and Deadbolt Screws, 9b. Teal Screw Set B, 9c. Black Screw Set C, 9d. Silver Screw Set D, 9e. Optional Security Strike Plate Screws
• Add-Ons: 10. DoorSense (Housing, Cover, Mounting Tape, Screws, Flush Mount Cap), 11. Smart Module (Included with select models)

Door Checker Part 1 & 2

The Door Checker is a tool to measure your door's compatibility. It includes sections for measuring clearance, door thickness, backset, face bore, and edge bore diameter. Follow the printed scales and instructions to determine if your door is compatible and which screws to use. For door thickness, use teal screws for 1-3/8" doors, black screws for 1-3/8" - 1-3/4" doors, and silver screws for 1-3/4" - 2-1/4" doors. For backset, use the 2-3/8" setting out of the box or adjust for 2-3/4". For face bore, ensure it matches 1-1/2" or 2-1/8". For edge bore, ensure it is 1" diameter with a 1" strike pocket depth.

Marking Template

Use the Marking Template (pages 7-8) to accurately mark drilling locations on your door and frame based on your measurements. Choose the template side corresponding to your door's face bore diameter (2-1/8" or 1-1/2"). Align the template with your door's centerlines and mark for door thickness, backset, and edge bore. For the frame, mark the strike plate location and the strike pocket depth.

Installation and Setup Guide

Required Tools

• 1. Phillips Head Screwdriver
• 2. Door Checker (tear off pages 5-6)
• 3. Tape Measure
• 4. Drill
• 5. Marking Template (tear off pages 7-8)
• 6. Pencil
• 7. Wood Mortise Chisel
• 8. Utility Knife
• 9. Level

⚠️ Failure to follow the Installation Guide precisely could result in damage to the product, voiding the factory warranty, and could lead to failure of the product to provide access.

Step 1a: Remove Existing Deadbolt

If your door has an existing deadbolt, use the provided diagram to remove it. Keep the old deadbolt until the new lock is successfully installed.

Step 1b: Check Door Measurements

Tear off the Door Checker (pages 5-6) and measure your door and frame. If existing holes are not compatible, proceed to Step 1c. Do not drill holes until compatibility is confirmed.

Step 1c: Make or Adjust Holes

1. Tear off the Marking Template (pages 7-8) and select the appropriate face bore diameter (2-1/8" or 1-1/2").
2. Tape the Marking Template onto the door.
3. Check door thickness and match it to the template's solid (1-3/4") or dashed (1-3/8") outlines.
4. Choose your backset (2-3/4" solid or 2-3/8" dashed outlines).
5. Drill holes in your door as marked.
6. On the door frame, align the strike plate with the edge bore, trace it, and chisel to the correct depth for a flush fit. Drill the 1" diameter strike pocket with a minimum depth of 1".

Step 2: Install Deadbolt Latch

Ensure the deadbolt latch is correctly set for your backset (2-3/8" or 2-3/4"). Align the strike plate with the latch. The UP arrow on the deadbolt should face upwards. The latch must be in an unlocked position; use a flathead screwdriver to retract it if extended.

Step 3: Install Exterior Keypad

Refer to the Door Checker measurements (G and H) for the face bore hole. If the hole is less than 2-1/8", remove the adapter from the lock body. Ensure the deadbolt latch is unlocked. Slide the tailpiece through the deadbolt latch slot. Guide the wire cable under the deadbolt. Slide the exterior keypad into place on the door.

Step 4: Install Mounting Plate

Select screws based on door thickness (B, C, or D from Door Checker). Route the wire cable into the mounting plate slot. Guide the mounting plate posts into the exterior keypad holes. Slide the tailpiece through the mounting plate slot. Secure the mounting plate with screws, ensuring it and the keypad are straight. Ensure the wire cable is not pinched.

Step 5: Attach Wire Cable to Interior Lock

Remove the battery cover from the interior lock. Connect the wire cable to the designated slot on the interior lock, ensuring the side with ridges and the marked line faces outward. Push the cable in until it clicks.

Step 6: Install Interior Lock

Ensure the tailpiece slot is horizontal, adjusting with the thumbturn if needed. Slide the tailpiece through the interior lock's back slot. Press the interior lock against the mounting plate, aligning it until it clicks into place. Tighten the pre-installed screw. The lock should be flush to the door when fully tightened.

Step 7: Test Thumbturn and Key

Verify that the deadbolt latch is centered and the tailpiece is correctly inserted through the deadbolt slot and into the thumbturn slot. Test the key (from outside) and thumbturn (from inside) to ensure they lock and unlock the deadbolt smoothly.

Step 8: Install Yale Smart Module (Optional)

If your lock model includes a Smart Module, insert it into the designated slot at the top of the lock body. Check compatibility if the module was purchased separately (e.g., Z-Wave 500 series or Wi-Fi Module). Batteries should not be installed during module installation or removal.

Step 9a: Install DoorSense (Optional)

DoorSense is a magnetic sensor that tracks door open/closed status. It can be installed via surface mount or flush mount.

Step 9b: DoorSense Surface Mount

Remove adhesive backing from the DoorSense sensor. Attach it to the door frame, ensuring alignment with device edges and screw holes. For optimal performance, mount within 1-1/2" from the door frame edge. Center align with the Yale logo on the battery cover and adhere. Tighten screws and attach the cover. Calibration with the app is recommended after installation.

Step 9c: DoorSense Flush Mount

Remove the DoorSense cover and push out the magnet. Expose the magnet cap adhesive. Interlock the magnet onto the cap. Determine mounting location: 2" from the strike plate center to the DoorSense center, aligning with the lock's battery cover logo. Mark a 5/8" diameter hole horizontally centered on the door frame. Drill a 1/2" deep hole and insert the DoorSense. Use wood and a hammer/mallet if snug, or tape if loose.

Step 10: Install Batteries and Set Up with App

Ensure you have the Yale Access App downloaded and an account created. Before installing batteries, unlock the deadbolt latch. Place the ribbon behind the batteries for easy removal. Install 4 batteries. The keypad will light up, indicating pairing mode. Open the Yale Access App, tap "Set Up a Device", and follow the in-app instructions. Locate and scan the setup QR code on the lock's side if prompted.

Step 11: Set Up HomeKit (Optional, iOS Only)

To enable HomeKit, ensure your lock is set up with the Yale Access app. In the app's lock settings, select "HomeKit" to begin setup. You will need the 8-digit HomeKit accessory code found on the lock's side under the battery cover. Follow the app instructions. A HomePod, HomePod Mini, or Apple TV set up as a home hub is required for remote HomeKit access.

Step 12: Set Up Fingerprints and Entry Codes

Register and manage fingerprints or entry codes via the "Guest List" tab in the Yale Access App. A Bluetooth connection is required for fingerprints, and Bluetooth or Wi-Fi for entry codes. To create credentials for new users, tap "Invite" and choose access type. For existing users, tap "Existing Users" to register new fingerprints or create/manage entry codes.

Using Your Lock

Exterior Keypad

• To lock your door: Press the Yale logo.
• To unlock your door:
• With fingerprint: Touch the Yale logo.
• With entry code: Press the Yale logo, enter the code, then press the checkmark button.

Interior Lock

The interior lock features a thumbturn for manual operation and an interior LED indicator.

Connecting to Your Lock

Connect to your lock using the Yale Access app via Bluetooth when near the lock, or via Wi-Fi for remote access. Wi-Fi connectivity requires an optional module (sold separately). Bluetooth allows locking, unlocking, managing entry codes, and viewing activity logs. Wi-Fi enables remote operation, monitoring, and code management.

LED Alerts

Exterior Keypad Alerts

• Gear flashes amber: Low battery level 1
• Gear flashes red: Low battery level 2
• Gear flashes red, then stays red: Low battery level 3
• Checkmark flashes: Pairing success
• Any key, then gear flash red: Jammed lock
• Gear flashes white: Pairing
• Gear flashes red during pairing: Pairing failure

Interior Lock Alerts

• LED indicator flashes blue: Low battery levels 1, 2, and 3
• LED indicator flashes red: Locked state
• LED indicator flashes green: Unlocked state
• LED indicator turns green for 3 seconds: Pairing success
• LED indicator turns red for 3 seconds: Pairing failure
• LED indicator intermittently flashes yellow: Passage Mode is on (see page 30)

Resetting Your Lock to Factory Defaults

If your lock was set up with the Yale Access App, it is recommended to reset it via the app's "Factory Reset" option. Alternatively, remove one battery, insert the reset pin into the reset hole, press and hold the pin, reinsert the battery while holding the pin, continue holding for 5 seconds, then remove the reset pin.

Features

• DoorSense: Tracks when your door is closed or open.
• Fingerprint: Unlock your door by scanning your fingerprint.
• Entry Codes: Create permanent, recurring, or temporary codes via the "Guest List" tab in the Yale Access App. An unlimited number of codes can be managed.
• Auto-Lock: Automatically locks the door on a timer (30 seconds to 30 minutes) or when the door is closed (with DoorSense).
• Auto-Unlock: Unlocks the door as you approach.
• Passage Mode: Temporarily disables Auto-Lock. Press and hold the Passage button inside the lock until a chime is heard to turn it on or off.
• Integrations: Works with other smart home brands, configurable via the Yale Access App's "Works With" menu.

App Settings

Various settings can be managed through the Yale Access App:

Security

• Hide Entry Codes: Hides entry codes from view in the app.
• Verified Access: Requires biometric/passcode authentication to operate the lock via the app.

Notifications

• Smart Alerts: Create custom alerts.

Automation

• Auto-Lock: Configures automatic locking based on door closure or timer.
• Auto-Unlock: Configures automatic unlocking upon arrival.
• DoorSense: Enables tracking of door open/closed status.

Information

• Programming Code: Used for advanced features like handing, Smart Module integration, and diagnostics. Found in the Yale Access App.

Advanced Device Settings

• Volume: Adjust lock volume.
• Inside Indicator Light: Shows lock status (locked, low battery, passage mode, pairing).
• One-Touch Locking: Lock the keypad by touching the Yale logo.

Keypad Settings

• Shutdown Timing: Sets a lockout period after exceeding the wrong code limit.
• Wrong Code Limit: Defines the number of incorrect attempts before a lockout.
• Operating Mode: Includes Normal (all codes work) and Vacation (restricted entry code access).

Lock Operations Troubleshooting

• Lock does not respond: Activate keypad by pressing Yale logo, verify contact, check keypad numbers, ensure batteries are correctly installed and connected, check wire connection.
• Lock does not respond – door is locked and unaccessible: Check battery power, use mechanical key.
• Lock is on but shows no reaction / Lights dim: Check battery power.
• Lock chimes but door will not open: Check for obstructions between door and frame, ensure wire is firmly connected.
• Lock operates but will not automatically unlock: Check if Auto-Lock is enabled; disable it if manual locking is preferred.
• Lock responds "Low Battery": Replace all four AA batteries.

* After battery replacement, use the app to lock/unlock to ensure correct internal time.

• Lock does not unlock with fingerprint: Verify registered finger is clean and dry.
• Entry code will not register: Check battery level, ensure code is 4-8 digits, use different codes for different users, enter code within 5 seconds of activating keypad.
• "Invalid Code" error or timeout: Verify entered code is valid and programmed. Vacation mode may be active.
• "Wrong Number of Digits": Re-enter the correct code.
• Deadbolt does not extend: Ensure "Lock Handing" setting is correct.
• Lock operates but makes no sound: Check app settings to ensure volume is not off.

Hardware Troubleshooting

• Deadbolt grinds with entry code but works with thumbturn: Check "Lock Handing" setting.
• Deadbolt is hitting the strike plate: Reposition strike plate or increase strike pocket depth.
• Deadbolt is not fully extending / Resistance when locking: Adjust strike plate by bending the tab towards the strike surface. If insufficient, contact a locksmith.

Compliance and Support

This device complies with FCC Part 15 and Industry Canada regulations. Warnings regarding modifications are provided. Yale Access products work with Apple HomeKit, Google Home, and Amazon Alexa. For 24/7 support, contact Yale Home at 1-855-213-5841 or support.shopyalehome.com. Yale and Assure Lock are registered trademarks of Master Lock Company LLC.