HP OfficeJet Pro 8120e Series: Reference Information

Control Panel

The printer's control panel provides access to various functions and status information.

[Diagram description: A visual representation of the printer's control panel touch screen, showing numbered buttons for Status Center, Function buttons, Back, Home, and Help.]

Printer Features

Key external features of the HP OfficeJet Pro 8120e series printer:

Ports:

[Diagram description: An illustration of the printer highlighting the control panel, power button, lights, document feeder, and front door. A separate view shows the rear or side ports: Ethernet, USB, and power.]

Setup Guidance

HP recommends using a network connection for this printer to access all features. Setup is best completed using HP software and an Internet connection. A USB cable can be used for printing after setup if needed.

Warning: Do not use USB for initial setup.

[Icon description: A warning symbol with a crossed-out USB icon.]

Paper Handling

Information on loading and managing paper:

[Diagram description: Illustrations showing paper being inserted into the input tray with guides adjusted, and printed pages exiting into the output tray.]

Ink Installation

Instructions for installing ink cartridges:

Insert cartridges firmly until they lock into place.

Note: Use the cartridges included with the printer for initial setup.

[Diagram description: A visual guide showing the front door and cartridge access door opening, followed by an illustration of ink cartridges being pushed into their respective slots until they click.]

Software and Wi-Fi Connectivity

To install HP software, visit hp.com/start/ojp8120e. This software provides essential print and scan drivers and assists in connecting the printer to a Wi-Fi network.

Wi-Fi Troubleshooting

During initial setup, reset setup mode: If the blue Wi-Fi light is not blinking, the printer may not be in Wi-Fi setup mode. Check the control panel and select "Resume Setup" if prompted.

During printer use, reset Wi-Fi:

  1. On the control panel, navigate to Menu > Settings > Network. Select "Restore Network Settings" and then "Restore".
  2. Wait for the printer to scan for Wi-Fi networks. Select your network, enter the password, and connect.
  3. If necessary, open the HP software and add the printer again.

Common Wi-Fi Issues and Solutions

Potential IssueSolution
Computer or mobile device too far from printerMove your computer or mobile device closer to the printer. The device might be out of range of the printer's Wi-Fi signal.
Computer connected to a Virtual Private Network (VPN) or remote work networkDisconnect from the VPN before installing HP software. Installing apps from the Microsoft Store may not be possible when connected to a VPN. Reconnect to the VPN after finishing printer setup. Note: Consider your location and Wi-Fi network security before disconnecting from a VPN.
Wi-Fi turned off on computer (computer connected by Ethernet)If your computer is connected by Ethernet, enable the computer's Wi-Fi during printer setup. Temporarily disconnect the Ethernet cable to complete setup over Wi-Fi.
Bluetooth and location services are turned off on your mobile deviceIf setting up with a mobile device, turn on Bluetooth and location services. This helps the software find your network and printer. Note: Your location is not determined, and no location information is sent to HP during the setup process.

[Diagram description: An illustration of the printer with a Wi-Fi symbol indicating connectivity status.]

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