System Firmware Update Instructions

REMARKS

• If you have any difficulty carrying out these instructions, please contact Pioneer Customer Support. Once upgraded to this version, it is not possible to downgrade to a lower version.
• Please download and print these instructions before downloading and installing the firmware update; it is important that you complete all steps correctly and in the order described below.
• Never turn your unit off or disconnect the USB storage device while the firmware is being updated.
• You can only update the firmware when the vehicle is stopped and the parking brake is engaged.

A. Displaying the firmware version

Check whether the firmware of your unit needs to be updated by checking the version number of the firmware.

1. Touch the following button:

   [Screenshot: Device's main screen displaying the current time (e.g., 'OFF Wed 12:00'). A red arrow points to a specific button on the screen, likely a menu or home button.]

2. The “System” screen appears, scroll down the list.

3. Touch [System Information], next touch [Firmware Information].

   [Screenshot: 'System' menu with options such as 'System Language', 'Restore Settings', 'Clock Settings', 'Dimmer Settings', 'Picture Adjustment', 'System Information', and 'Terms of Use / Privacy'. Second screenshot, also showing the 'System' menu, highlights 'Firmware Information' and 'Firmware Update'.]

4. After the “Firmware Information” screen appears, check the firmware version; when the Version is lower than 2.01, it is necessary to update the firmware.

   [Screenshot: 'Firmware Information' screen displays the current firmware version as '1.00' and the model name as 'SPH-EVO93DAB'.]

B. Downloading the Firmware Update Files

1. Download the correct firmware file to a folder on your computer. The file is named DMH-ZF9350BT_FW_Ver201.ZIP.
2. Double click the ZIP file to open it.
3. Extract and save the file "DMH-ZF9350BT.avh" to a folder on your computer.

C. Updating the firmware on your Unit

IMPORTANT

• Please DO NOT perform this firmware update if the model number of your Pioneer unit is anything other than DMH-ZF9350BT.
• Ensure that the correct update file is located within the root (top) folder of your USB storage device. There should be no other files on the USB storage device.
• While your unit is being updated, DO NOT turn off the system's power and DO NOT touch the unit's touch panel screen, as this may result in severe damage to your unit.
• DO NOT remove the USB storage device during the firmware update.
• Performing the firmware update will restore all settings to their default values.
• Before you start the update procedure, make sure to disconnect any mobile devices that are currently connected to your unit.

PROCEDURE:

1. Connect a blank (FAT32 formatted) USB storage device with a minimum capacity of 2GB to your computer. Next, locate the correct update file and copy it onto the root (top) folder of the USB storage device.
2. Connect the USB storage device to the USB port.
3. On your unit, set the audio source to OFF.
4. Touch the following button: [Screenshot: Device's main screen displaying the current time (e.g., 'OFF Wed 12:00'). A red arrow points to a specific button on the screen, likely a menu or home button.]
5. The “System” screen appears, scroll down the list.
6. Touch [System Information], next touch [Firmware Update]. [Screenshot: 'System' menu with options such as 'System Language', 'Restore Settings', 'Clock Settings', 'Dimmer Settings', 'Picture Adjustment', 'System Information', and 'Terms of Use / Privacy'. Second screenshot, also showing the 'System' menu, highlights 'Firmware Information' and 'Firmware Update'.]
7. The “Firmware Update” screen appears. Touch [USB], next touch [Continue] to display the data transfer mode. [Screenshot: 'Firmware Update' screen with options to select 'USB' or 'CarAVAssist'. Second screen indicates 'Reading...' and 'Please wait for a while'. Third screen prompts the user to 'Please connect a USB memory containing ONLY the correct update file, then press "Continue" to begin'.]
8. Read the “WARNING,” then touch the [Start] button to start the update process. If it shows “ERROR” on the display, try another USB device. [Screenshot: A 'WARNING!' screen appears, detailing critical precautions such as 'DO NOT DISCONNECT USB DURING UPDATE', 'DO NOT DRIVE THE CAR DURING UPDATE', etc. It includes a prominent 'Start' button.]
9. The progress is displayed during the update. [Screenshot: A 'Software updating' screen displays the progress of the firmware installation. It includes repeated warnings like 'DO NOT DISCONNECT USB DURING UPDATE' and shows a progress indicator (e.g., '50%').]
10. Display will show “It succeeded...” when the update is complete. Please disconnect the USB storage device. [Screenshot: A confirmation screen displays 'Update succeeded' with the message 'It succeeded.' and advises 'OK to disconnect USB memory'.]
11. The product will reboot after the update is finished. Do not touch anything even when the screen is blacked out. After it has finished rebooting, the screen will return to the menu screen. [Screenshot: A 'WARNING!' screen related to safe driving practices is displayed. This is followed by the product rebooting, during which the screen may be blacked out.]
12. The firmware update is now complete. Your Pioneer AV Receiver is now ready for use. [Screenshot: A final screen confirms 'Update Succeed!' on the device, indicating the Pioneer AV Receiver is now ready for use.]