Soleus Air PH3-12R-03 Portable Air Conditioner and Heater

Introduction

Thank you for choosing a Soleus Air Portable Air Conditioner. This owner's manual provides valuable information for the proper care and maintenance of your new product. Please take a few moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of your new Soleus Air Portable Air Conditioner with Heat Pump technology.

For your records, please attach a copy of your sales receipt to this manual. Also, record the store name/location, date purchased, and serial number below:

Store Name: ____________________________________________________

Location: ______________________________________________________

Date Purchased: _________________________________________________

Serial Number (located on back of unit): ______________________________

Important Instructions

Before installing and using your portable air conditioner, please read this owner's manual carefully. Store this manual in a safe place for future reference.

1. Always place the unit on a level surface.
2. Never use or store gasoline or other flammable vapor or liquid near this unit unless instructed by this manual.
3. Maintain at least 10 inches (25 cm) clearance space around this unit. Do not block or cover air inlet or outlet grilles.
4. The unit must be connected to a correctly grounded power supply.
5. Do not start or stop the unit by inserting or pulling out the power plug.
6. Do not use an adapter plug or extension cord.
7. Do not use the unit in the immediate surroundings of a bath, a shower, or a swimming pool.
8. Do not insert anything into the air outlet. Do not obstruct air inlet or outlet grills unless instructed by this manual.
9. Do not let children play near this unit.
10. Always inspect the cord for signs of damage before use. If the power cord is damaged, it must be replaced by the manufacturer or a qualified service technician.
11. When cleaning the unit, always turn the unit off and unplug the power cord.
12. When the unit is not in use, always remove the venting kit from the window.
13. Do Not Mix Old And New Batteries. Do Not Mix Alkaline, Standard (Carbon - Zinc), Or Rechargeable (Nickel - Cadmium) Batteries.

Package Contents

• Portable Air Conditioner
• Exhaust Hose (1)
• Hose Adapters (1)
• Window Kit Adapter (1)
• Remote Control
• AAA Batteries (2)
• Window Kit - 2 Sliding Panels (1 single hose panel, 1 extension panels)
• Owner's Manual

Specifications

• The cooling capacity is measured at an ambient temperature of DB 86 °F, WB 78 °F.
• Noise level is measured at a distance of 3.28 ft away from the front of the unit, when the unit is in cooling mode.
• Power consumption is measured when the fan runs at the highest speed setting.
• These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.
• If the environment temperature is higher than the max operating temperature or lower than the minimum operating temperature, the air conditioner may not work properly.

Disclaimer

All information and technical specifications presented in this user's manual are the presentation of the manufacturer. Soleus International has not conducted independent testing on the information and specifications presented herewith.

LCDI Power Cord and Plug

This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord with no termination on the load side and a LCDI attachment plug on the line side.

The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the nominal current leakage between the cord shield and either load conductor exceeds a predetermined value. The cord will remain de-energized until the device has been manually reset. This is intended to reduce the risk of a fire in the power cord or combustible materials nearby. The cord shields are not grounded and they must be considered a shock hazard if exposed. The cord shield must not be connected to ground or to any exposed metal.

The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:

1. Plug power cord into wall outlet.
2. Press TEST Button, circuit should trip, cutting power to the air conditioner.
3. Press RESET button for use.

If the test button is pressed and the unit can still be turned on, current leakage has been detected. Do not use the air conditioner or attempt to reset the LCDI Plug. Contact Soleus Air Customer Service for troubleshooting recommendations.

Diagram of LCDI Plug: Shows a plug with two buttons labeled "RESET" and "TEST".

WARNING:

1. DO NOT press the TEST button while the air conditioner is operating.
2. The TEST and RESET buttons should not be used as “ON” and “OFF” switches.
3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.
4. The cord and plug are intended for indoor use only.

Product Diagram

(Actual product design may differ slightly from images below)

FRONT

A. Control panel

B. Vertical air louvers

C. Air outlet

D. Horizontal air louvers

E. Casters

F. Power Cord & Plug

Diagram showing the front of the portable air conditioner with labels A-F pointing to different parts.

BACK

A. Hot air outlet grill

B. Lower air inlet grill

Diagram showing the back of the portable air conditioner with labels A-B pointing to different parts.

ACCESSORIES

• Flexible exhaust hose with 2 adapters: 3-piece set, stretches from 14 1/4" to 60 5/8" (36cm to 150cm).
• Adjustable window slider kit: 2-piece set, adjusts 28.5" to 55".
• Drain tube
• Drain pan

Diagrams showing the exhaust hose, window exhaust adapter, adjustable window slider kit, drain tube, and drain pan.

Installation

Selecting the Location

Place the unit in a flat location where the air outlets are not obstructed. Place the unit at least 20" (50cm) away from a wall or other obstacle.

Diagram illustrating the recommended clearance of 20 inches (50cm) around the unit.

Mounting the Exhaust Hose

Slide the square end of the exhaust duct over the hot air outlet on the back of the unit. The exhaust hose should be kept as short and straight as possible. Prevent any sharp bends in the exhaust hose, as this will trap hot exhaust air.

Diagram showing the exhaust hose connected to the hot air outlet on the back of the unit.

The hot exhaust air can be vented through the wall or out a window. If mounting in the wall, the height of the hole should be 16 to 50 inches (40cm to 130cm). Soleus Air does not provide a venting kit for through the wall ventilation. Venting through the wall requires a custom installation.

Diagrams showing exhaust venting options: through a wall (height 16-50 inches) and through a window.

Window Kit Installation

The window kit is designed to fit into most standard vertical and horizontal windows, as well as some sliding glass doors. However, it may be necessary to modify some aspects of the installation process for certain window types.

Open the window or sliding door and adjust the length of the window kit to fit the opening. If the window kit is not long enough, connect the extra window kit panel to fit the opening. Mark and cut down a single panel of the window kit if necessary.

Place the window kit between the window and the window frame as shown in the images to the right. Close the window onto the window kit to form a tight seal.

Attach the exhaust duct adapter to the window kit. Tabs located on the adapter will lock into place securing the adapter to the window kit.

Diagrams illustrating window kit installation for horizontal and vertical windows, showing the window slider kit with minimum and maximum adjustments (28.5" to 55").

Window Kit Installation (cont'd)

When using with a sliding door, it is recommended to position the air outlet up to the air inlet.

NOTE: The Portable Air Conditioner above may differ from the unit described in this manual. The above directions and images show general directions for all Soleus Air single hose portable air conditioners.

Images (a-j) illustrating the step-by-step installation of the venting kit for single hose portable air conditioners.

Control Panel, Display, & Operating Instructions

Control Panel & Multi-Color Display

Diagram of the control panel with buttons: FAN SPEED, SWING, MODE, POWER, TIME ON, TIME OFF.

Multi-Color Display

A. Auto Mode ⚙️

B. Cool Mode ❄️

C. Dehumidify Mode ?

D. Fan Mode ?

E. Heat Mode ☀️

F. Fan Speed (Low, High, Medium)

G. Temperature

H. Swing Mode

I. Sleep Mode ?

J. Clock and Timer

K. Timer On

L. Timer Off

M. Compressor is on ?

Diagram of the multi-color display showing various icons and indicators labeled A through M.

Operating Instructions - Control Panel Buttons

1. Power On and Off: Press the POWER button once to manually turn the unit on. Press the POWER button once more to turn the unit off.
2. Mode Selection: Press the MODE Button repeatedly to cycle between the different modes: Auto mode, Air Conditioner, Heater, Dehumidifier, and Fan.
3. Fan Speed Control: Press the FAN SPEED Button to cycle through the different fan speeds: High, Medium, and Low. The fan speed is visually distinguished by the speed of the digital air segments progressing out from the windmill fan image on the Multi-color display. There is an additional auto speed setting enabled in heating and cooling modes. The speeds cycle through: Low, Medium, High, Auto. Each speed change is associated with a “beep” sound.
4. Temperature: Select the desired temperature by pressing the ▲ or ▼ button when using the unit in cool or heat mode. The temperature indicator flashes to display the desired temperature setting. After the temperature is set, the unit will display this setting until changed. The Multi-color display shows temperature in Celsius or Fahrenheit. Press the ▲ or ▼ buttons simultaneously on the control panel to select the desired temperature setting.
5. Timer: To program the timer, press the TIMER ON button until the display shows a flashing " ". Press the ▲ or ▼ buttons to change the clock to the desired time for the unit to automatically turn on. Press the TIME OFF button and the display will flash " ". Press the ▲ or ▼ buttons to change the clock to the desired time for the unit to automatically turn off. The TIMER OFF indicator will flash for 3 seconds to activate your programmed on and off times.
6. Time Display: To adjust the time, press FAN SPEED and SWING together. This activates the time display feature. Release the buttons, then press the ▲ button to adjust the hours, and the ▼ button to adjust the minutes.
7. Swing: To start horizontal oscillation, press the Swing button once. A " " icon will appear on the multi-color display. To stop oscillation, press the Swing button again. Vertical air flow direction can be adjusted manually.

NOTE: The timer remembers your settings. If set in Air Conditioning mode, it will automatically turn the unit on/off according to programmed times, retaining temperature, fan speed, and oscillation settings. The timer works in Air Conditioner, Dehumidifier, Fan, Heat, and Auto modes.

Operating the Unit Using the Control Panel

Air Conditioner Mode

1. Install the exhaust hose and window kit properly (see pages 7 & 8).
2. Plug the Power Cord into an electrical outlet.
3. Turn on the unit by pressing the POWER button on the control panel.
4. Press the MODE button until the ❄️ icon appears on the Multi-color display.
5. Press the ▲ or ▼ buttons until the desired room temperature appears on the control panel display (ranges from 61°F - 88°F / 16°C - 31°C).
6. Select the desired fan speed by pressing the FAN SPEED button.

NOTE: For best cooling efficiency on hot days, set the temperature to the lowest setting and fan speed to high. Reducing exhaust duct length, insulating the hose and window kit, and minimizing direct sunlight also improve cooling efficiency.

NOTE: When running in cooling mode, the exhaust hose is required and must be vented outside using the supplied window kit.

Dehumidifier Mode

1. Install the exhaust hose and window kit properly (see pages 7 & 8).
2. Plug the Power Cord into an electrical outlet.
3. Turn on the unit by pressing the POWER Button on the control panel.
4. Press the MODE button until the ? icon appears on the control panel display.

NOTE: The unit operates at low fan speed during dehumidifier mode and cools the room slightly. Keep windows and doors closed for effective moisture removal.

NOTE: When running in dehumidifier mode, the exhaust hose is required and must be vented outside using the supplied window kit. The unit will not perform in dehumidifier mode when the room temperature is lower than 61°F.

Fan Mode

1. Plug the Power Cord into an electrical outlet.
2. Turn on the unit by pressing the POWER button on the control panel.
3. Press the MODE button until the ? icon appears on the control panel display.
4. Select the fan speed by pressing the FAN SPEED button.
5. To circulate more air, press the SWING button on the remote control. The louvers will oscillate back and forth, spreading air throughout the room.

NOTE: It is not necessary to install the exhaust hose and window kit to operate the unit in fan mode.

Heat Mode

1. Install the exhaust hose and window kit properly (see pages 7 & 8).
2. Plug the power cord into a grounded outlet.
3. Turn on the unit by pressing the On/Off button on the control panel.
4. Press the Mode button until the ☀️ icon appears on the multi-color display.
5. Press the ▲ or ▼ button until the desired room temperature appears on the multi-color display (ranges from 61°F - 88°F / 16°C - 31°C).
6. Select the fan speed by pressing the Fan button. It is recommended to use the low fan speed.

NOTE: When running in heating mode, the exhaust hose is required and must be vented outside using the supplied window kit.

Auto Mode

1. Install the exhaust hose and window kit properly (see pages 7 & 8).
2. Plug the Power Cord into an electrical outlet.
3. Turn on the unit by pressing the POWER button on the control panel.
4. Press the MODE button until the ⚙️ icon appears on the control panel display. Select the fan speed by pressing the FAN button.

NOTE: During AUTO mode, the unit operates in Heating mode when the room temperature is below 68°F, Dehumidifier mode when the room temperature is between 68°F to 80°F, and Air Conditioner mode when the room temperature is above 80°F.

Sleep Mode

(This mode can only be selected when using the Remote control)

1. To set Sleep mode, ensure the unit is in Air Conditioner mode.
2. Press the SLEEP Button on the remote control. The ? icon appears on the control panel display.
3. When in SLEEP mode, the fan runs on low to minimize noise.
4. When in Air Conditioner mode, the temperature setting gradually increases by 2°F above the original set temperature for 6 hours. After 6 hours, the temperature setting returns to the original set temperature.
5. When in Heating mode, the temperature setting gradually decreases by 2°F below the original set temperature for 6 hours. After 6 hours, the temperature setting returns to the original set temperature.
6. When in Dehumidifier mode, the temperature does not change when Sleep mode is selected.

Compressor Indicator

The ? icon will light up on the control panel display when the compressor turns on. The ❌ icon will turn off when the compressor shuts off.

Emergency Condensate Holding Tank

When room temperature is low and indoor humidity is high, the air conditioner may not evaporate moisture fast enough. Water accumulates in an emergency condensate tank inside the unit. When the tank is full, the unit will display "FULL" on the control panel.

To empty the condensate tank: Unscrew the screw plug at the bottom back of the unit. Use a small pan (approx. 1” high) to catch the water. Once drained, the unit will resume operation within minutes. The tank holds approximately 1.5 Liters of water.

Alternatively, a small hose can be fitted around the 5/8" drain plug to drain into a gravity drain or larger pan for continuous drainage.

To resume operation quickly, empty the water container following these steps:

1. Turn the unit off. Do not move the unit when the water container is full.
2. Place the drain pan accessory under the drainage port at the back of the unit.
3. Remove the screw plug from the drain hole. Condensate water will drain automatically. When the drain pan is full, screw the plug back onto the drainage hole to stop flow. Empty the drain pan. Repeat until all water is emptied.

Once the water container is empty, screw the plug back onto the drain hole. Do not allow water to drip continuously into the drain pan, as it might overflow.

Diagram showing the screw plug and drain hole on the unit.

Operating the Unit Using the Remote Control

Image of the Soleus Air remote control with buttons labeled: MODE BUTTON, SWING (LOUVER OSCILLATION), °F/°C, FAN SPEED, TIMER BUTTON, SLEEP MODE, TIMER/TEMP INCREASE, TIMER/TEMP DECREASE, POWER BUTTON.

Remote Control Operating Instructions

1. Power On and Off: Press the ON/OFF button on the remote to turn the unit on or off.
2. Mode Selection: Press the MODE Button repeatedly to cycle through the modes: Auto, Air Conditioner, Dehumidifier, Fan only, and Heater mode.
3. Fan Speed: Press the FAN speed button to cycle through low, medium, and high fan speeds.
4. Temperature Setting: When in Air Conditioner mode, select desired temperature using the ▲ or ▼ buttons. The temperature on the control panel display will increase or decrease. Pressing the °F/°C button switches between °F and °C.
5. Sleep Mode: See “SLEEP MODE” on page 12.
6. Swing: To turn on oscillation, press the SWING button on the remote. The louvers will oscillate back and forth.
7. Timer: To program the timer, press the TIMER button on the remote. Press ▲ or ▼ to set the auto turn-on time. Press the TIMER button again to set the auto shut-off time. Press the ▲ or ▼ buttons to set the auto turn-off time. The TIMER OFF indicator on the multi-color display will flash for 3 seconds to activate programmed times.

Maintenance

Note: Ensure power is off and the power cord is unplugged before performing any maintenance.

Clean or Replace Filter

If the air filter is blocked with dust, airflow volume may reduce. It is recommended to clean the filter every two weeks or as needed.

1. Remove the filter from the filter compartment on the back of the unit.
2. Wash the air filter gently in warm water with a neutral detergent. Rinse and dry thoroughly out of sunlight.
3. Slide the filter back into the filter compartment after it is thoroughly dried.
4. If the filter is torn or unusable, order a new filter by calling the customer service number on the warranty page of this manual.

Clean the Unit Housing

1. Keep the unit from being exposed directly to the sun to prevent color fading.
2. Clean the surface with a damp cloth and dry with a soft towel.

Storing the Unit for an Extended Period of Time or Transporting the unit

1. Empty any excess water by unplugging the water drainage stop at the back of the unit (at the bottom).
2. Unplug the unit.
3. The unit should be stored in a cool, dry place.

Warranty

One Year Limited Warranty

Soleus International Inc. warrants the accompanying Soleus Air PH3-12R-03 Portable Air Conditioner with Heat Pump technology to be free of defects in material and workmanship for the applications specified in its operation instructions for a period of ONE (1) year from the date of original retail purchase in the United States.

If the unit exhibits a defect in normal use, Soleus International Inc. will, at its option, either repair or replace it, free of charge within a reasonable time after the unit is returned during the warranty period.

As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a copy of the original purchase invoice.

THIS WARRANTY DOES NOT COVER:

• Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in material or workmanship.
• Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus International Inc.
• Freight and Insurance cost for the warranty service.

ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TO ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC.'S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.

This warranty covers only new products purchased from authorized dealers or retailers. It does not cover used, salvaged, or refurbished products.

As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For Technical Support and Warranty Service Please Call (888) 876-5387

Or Write To: Soleus International Inc. 20035 E. Walnut Dr. N. City of Industry, CA 91789 www.soleusair.com