QUICK SETUP GUIDE
MTN Fixed LTE-A
Quick Setup Guide
Congratulations on your new Fixed LTE-A service from Vox (powered by MTN). Please follow these simple SIM activation steps to get connected using the MTN Prepaid SIM card and ZTE MF296C router.
IMPORTANT NOTE: If you already own an MTN-approved router, please create a new APN profile as outlined on page 2 of this guide before activating your SIM card. Approved LTE routers include the ZTE MF286C, ZTE 296C and Huawei models B618, B612, B525 and B2368. Approved 5G routers include the ZTE G5C and the ZTE MC888D. Please note that this list is regularly updated so please contact Vox for an updated list if needed.
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Step 1: Insert SIM Card
Insert your standard SIM card into the slot located on the side of the router. Click the SIM into the slot, making sure the gold chip faces out towards the front of the router.
[Image description: Router front panel showing the SIM card slot. The SIM card is inserted with the gold chip facing outwards.]
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Step 2: Power Up
Power up the router.
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Step 3: Check Indicator Light
You should see the 3G/4G light on the front panel glow red, then green and finally blue. This process can take up to 24 hours, so please be patient.
The blue 3G/4G light indicates you have connected to the Internet.
[Image description: Diagram showing router front panel lights. The 3G/4G indicator light is shown as blue, indicating an internet connection.]
Last Step: Login and Configuration
To log into the router, connect to the router's Wi-Fi network (SSID) using the WLAN KEY (password) indicated on the sticker under the device. Then, from your PC, laptop, or mobile phone, connect to the router by opening a browser and navigating to http://192.168.0.1. Use the password shown on your router's sticker. See example sticker below.
[Image description: Sticker on the bottom of a ZTE 4G Wireless Router (Model: MF286C). It displays Wi-Fi SSID, WLAN KEY, Device Manager Website (http://192.168.0.1), Website Password (admin), IMEI, and Serial Number.]
APN Profile Setup
If you already own an MTN-approved router, you will need to create a new APN profile with the Vox APN settings, as follows:
APN: ws.vox.fwa
[Image description: Screenshot of router APN settings configuration. Fields shown include Current APN (Vox Fixed LTE), Mode (Auto/Manual), Profile (Vox Fixed LTE), PDP Type (IPv4), Profile Name (Vox Fixed LTE), APN (ws.vox.fwa), Authentication (NONE), User Name, and Password.]
Save the new profile as the default and then proceed with the SIM activation steps as per page 1 of this guide. Please note that the images provided are of the ZTE MF286C router. Other router models may differ.
Support and Further Information
Should you experience any problems, please contact Vox customer support for assistance.
Need Help?
- Business Support: +27 (0) 87 805 0500
- Email: help@voxtelecom.co.za
For more information on complementary or alternative products, visit us at vox.co.za.
Contact Information
- New Business Sales JHB: +27 (0) 87805 5050
- Consumer Support: +27 (0) 87 805 0530
- Business Support: +27 (0) 87 805 0500
- Email: info@voxtelecom.co.za
