CarScan Scan Tool Owner's Manual

RepairSolutions 2

About the Scan Tool

SAFETY FIRST!

This manual describes common test procedures used by experienced service technicians. Many test procedures require precautions to avoid accidents that can result in personal injury, and/or damage to your vehicle or test equipment. Always read your vehicle's service manual and follow its safety precautions before and during any test or service procedure. ALWAYS observe the following general safety precautions:

Before starting an engine for testing or trouble-shooting, make sure the parking brake is engaged. Put the transmission in [P-R-N-D-L] (for automatic transmission) or neutral (for manual transmission). Block the drive wheels with suitable blocks.

Connecting or disconnecting test equipment when the ignition is ON can damage test equipment and the vehicle's electronic components. Turn the ignition OFF before connecting the Code Reader to or disconnecting the Code Reader from the vehicle's Data Link Connector (DLC).

To prevent damage to the on-board computer when taking vehicle electrical measurements, always use a digital multimeter with at least 10 MegOhms of impedance.

The vehicle's battery produces highly flammable hydrogen gas. To prevent an explosion, keep all sparks, heated items and open flames away from the battery.

Don't wear loose clothing or jewelry when working on an engine. Loose clothing can become caught in the fan, pulleys, belts, etc. Jewelry is highly conductive, and can cause a severe burn if it makes contact between a power source and ground.

CONTROLS AND INDICATORS

See Figure 1 for the locations of items 1 through 9, below.

Figure 1. Controls and Indicators: The scan tool has several controls and indicators. Item 1 is the ERASE button, used to clear DTCs and Freeze Frame data. Item 2 is the DTC/FF button, to display DTCs and Freeze Frame data. Item 3 is the ENTER button, to confirm selections. Item 4 is the DOWN button, for scrolling. Item 5 is the GREEN LED, indicating normal operation. Item 6 is the YELLOW LED, indicating a possible problem or pending DTC. Item 7 is the RED LED, indicating a system problem or present DTCs. Item 8 is the Display screen. Item 9 is the CABLE connecting to the vehicle's DLC.

  1. ERASE button - Erases Diagnostic Trouble Codes (DTCs) and "Freeze Frame" data from your vehicle's computer, and resets Monitor status.
  2. DTC/FF button - Displays the DTC View screen and/or scrolls the LCD display to view DTCs and Freeze Frame data.
  3. ENTER button - When in Menu mode, confirms the selected option or value.
  4. DOWN button - When in MENU mode, scrolls down through the menu options. When LINKED to a vehicle, scrolls down through the current display screen to display any additional data.
  5. GREEN LED - Indicates that all engine systems are running normally (all Monitors on the vehicle are active and performing their diagnostic testing, and no DTCs are present).
  6. YELLOW LED - Indicates there is a possible problem. A "Pending" DTC is present and/or some of the vehicle's emission monitors have not run their diagnostic testing.
  7. RED LED - Indicates there is a problem in one or more of the vehicle's systems. The red LED is also used to show that DTC(s) are present. DTCs are shown on the Scan Tool's LCD display. In this case, the Malfunction Indicator ("Check Engine") lamp on the vehicle's instrument panel will light steady on.
  8. Display - Displays test results, Scan Tool functions and Monitor status information. See DISPLAY FUNCTIONS, below, for details.
  9. CABLE - Connects the Scan Tool to the vehicle's Data Link Connector (DLC).

DISPLAY FUNCTIONS

See Figure 2 for the locations of items 1 through 15, below.

Figure 2. Display Functions: The display shows various information. Item 1 is the I/M MONITOR STATUS field. Items 2 are Monitor icons indicating status. Item 3 is the Vehicle icon (powered by vehicle). Item 4 is the Link icon (communicating with vehicle). Item 5 is the Computer icon (linked to PC). Item 6 is the DTC Display Area. Items 7-13 describe display elements like Code Number Sequence, Code Enumerator, Test Data Display Area, SYSTEM icon ([Check Engine light icon]), FREEZE FRAME icon, Code type, and Severity. Item 14 is the Bluetooth icon, and Item 15 is the WiFi icon.

INITIAL ADJUSTMENTS

The first time the unit is connected to a vehicle, you must select the desired display language (English, French or Spanish) and unit of measurement (USA or Metric) as follows:

  1. Select the desired display language, then press [Enter key]. The Select Unit screen displays.
  2. Select the desired unit of measurement, then press [Enter key].

After the initial language and unit of measurement selections are performed, these, as well as other settings, can be changed as desired. Proceed to Additional Functions on page 14 for further instructions.

Using the Scan Tool

CODE RETRIEVAL PROCEDURE

Retrieving and using Diagnostic Trouble Codes (DTCs) for troubleshooting vehicle operation is only one part of an overall diagnostic strategy.

Never replace a part based only on the DTC definition. Each DTC has a set of testing procedures, instructions and flow charts that must be followed to confirm the location of the problem. Always refer to the vehicle's service manual for detailed testing instructions.

Check your vehicle thoroughly before performing any test.

ALWAYS observe safety precautions whenever working on a vehicle.

  1. Turn the ignition off.
  2. Locate the vehicle's 16-pin Data Link Connector (DLC). Some DLCs have a plastic cover that must be removed before connecting the Scan Tool. If the Scan Tool is ON, turn it OFF BEFORE connecting to the DLC.
  3. Connect the Scan Tool to the vehicle's DLC. The cable connector is keyed and will only fit one way. If you have problems connecting the cable connector to the DLC, rotate the connector 180°. If you still have problems, check the DLC on the vehicle and on the Scan Tool.
  4. Turn the ignition on. DO NOT start the engine.
  5. When the Scan Tool is properly connected to the vehicle's DLC, the Scan Tool will automatically turn ON.
    • If the unit does not power on automatically, it may indicate there is no power present at the vehicle's DLC connector. Check the fuse panel and replace any burned-out fuses.
    • If replacing the fuse(s) does not correct the problem, consult your vehicle's repair manual to identify the proper computer (PCM) fuse/circuit, and perform any necessary repairs before proceeding.
  6. The Scan Tool automatically starts a check of the vehicle's computer to determine which type of communication protocol it is using. When the Scan Tool identifies the computer's communication protocol, a communication link is established. A PROTOCOL is a set of rules and procedures for regulating data transmission between computers, and between testing equipment and computers. As of this writing, five different types of protocols (ISO 9141, Keyword 2000, J1850 PWM, J1850 VPW and CAN) are in use by vehicle manufacturers.
    • If the Scan Tool fails to link to the vehicle's computer, a "Communication Error" message shows.
    • Ensure your vehicle is OBD2 compliant.
    • Verify the connection at the DLC, and verify the ignition is ON.
    • Turn the ignition OFF, wait 5 seconds, then back ON to reset the computer.
    • Press [Enter key] to continue.
    If the Scan Tool cannot link to the vehicle's computer after three attempts, the message "Contact Technical Support" displays.
    • Press and hold [Enter key] to return to the Main Menu.
    • Turn the ignition off, and disconnect the Scan Tool.
    • Contact Technical Support for assistance.
  7. If the Scan Tool can decode the Vehicle Identification Number (VIN) for the vehicle under test, the Confirm Vehicle screen displays.
    • If the information shown is correct for the vehicle under test, select Yes, then press [Enter key]. Proceed to step 9.
    • If the information shown is not correct for the vehicle under test, or if you wish to manually select the vehicle, select No, then press [Enter key]. Proceed to step 8.
    • If the Scan Tool cannot decode the Vehicle Identification Number (VIN) for the vehicle under test, the Select Vehicle screen displays. Proceed to step 8.
  8. When No is selected from the Vehicle information screen, the Select Make screen displays. Select the desired vehicle make, then press [Enter key] to continue. The Vehicle Information screen displays.
    • If the information shown is correct for the vehicle under test, select Yes, then press [Enter key]. Proceed to step 9.
    • If the information shown is not correct for the vehicle under test, or if you wish to reselect the vehicle, select No, then press [Enter key] to return to the Select Make screen.
  9. After approximately 10~60 seconds, the Scan Tool will retrieve and display any Diagnostic Trouble Codes, Monitor Status and Freeze Frame Data retrieved from the vehicle's computer memory. The Scan Tool will display a code only if codes are present. If no codes are present, the message "No Powertrain DTCs or Freeze Frame Data presently stored in the vehicle's computer" displays. The Scan Tool is capable of retrieving and storing up to 32 codes in memory, for immediate or later viewing.
  10. Refer to DISPLAY FUNCTIONS on page 3 for a description of display elements. In the case of long code definitions, or when viewing Freeze Frame Data, a small arrow is shown in the upper/lower right-hand corner of the Scan Tool display area to indicate the presence of additional information. If a definition for the currently displayed code is not available, an advisory message shows.
  11. Read and interpret Diagnostic Trouble Codes/system condition using the display and the green, yellow and red LEDs. The green, yellow and red LEDs are used (with the LCD display) as visual aids to make it easier to determine engine system conditions.
    • Green LED - Indicates that all engine systems are "OK" and operating normally. All monitors supported by the vehicle have run and performed their diagnostic testing, and no trouble codes are present. All Monitor icons will be solid.
    • Yellow LED - Indicates one of the following conditions:
      • A. A PENDING CODE IS PRESENT – If the yellow LED is illuminated, it may indicate a Pending code is present. Check the display for confirmation. A Pending code is confirmed by the presence of a numeric code and the word PENDING.
      • B. MONITOR NOT RUN STATUS – If the display shows a zero (indicating there are no DTC's present in the vehicle's computer memory), but the yellow LED is illuminated, it may be an indication that some of the Monitors supported by the vehicle have not yet run and completed their diagnostic testing. Check the display for confirmation. All Monitor icons that are blinking have not yet run and completed their diagnostic testing; all Monitor icons that are solid have run and completed their diagnostic testing.
    • Red LED - Indicates there is a problem with one or more of the vehicle's systems. The red LED is also used to show that DTC(s) are present. In this case, the Malfunction Indicator (Check Engine) lamp on the vehicle's instrument panel will light steady on.
    DTC's that start with "P0", "P2" and some "P3" are considered Generic (Universal). All Generic DTC definitions are the same on all OBD2 equipped vehicles. The Scan Tool automatically displays the code definitions (if available) for Generic DTC's. DTC's that start with "P1" and some "P3" are Manufacturer specific codes and their code definitions vary with each vehicle manufacturer.
  12. If more than one DTC was retrieved, and to view Freeze Frame Data, press and release DTC/FF, as necessary. Each time DTC/FF is pressed and released, the Scan Tool will scroll and display the next DTC in sequence until all DTCs in its memory have displayed. Freeze Frame data (if available) will display after DTC #1. In OBD2 systems, when an emissions-related engine malfunction occurs that causes a DTC to set, a record or snapshot of engine conditions at the time that the malfunction occurred is also saved in the vehicle's computer memory. The record saved is called Freeze Frame data. Saved engine conditions include, but are not limited to: engine speed, open or closed loop operation, fuel system commands, coolant temperature, calculated load value, fuel pressure, vehicle speed, air flow rate, and intake manifold pressure.

ERASING DIAGNOSTIC TROUBLE CODES (DTCs)

If more than one malfunction is present that causes more than one DTC to be set, only the code with the highest priority will contain Freeze Frame data. The code designated "01" on the Scan Tool display is referred to as the PRIORITY code, and Freeze Frame data always refers to this code. The priority code is also the one that has commanded the MIL on.

  1. When the last retrieved DTC has been displayed and DTC/FF is pressed, the Scan Tool returns to the "Priority" Code.
  2. Determine engine system(s) condition by viewing the display for any retrieved Diagnostic Trouble Codes, code definitions and Freeze Frame data, and interpreting the green, yellow and red LEDs. If DTC's were retrieved and you are going to perform the repairs yourself, proceed by consulting the Vehicle's Service Repair Manual for testing instructions, testing procedures, and flow charts related to retrieved code(s).

When the Scan Tool's ERASE function is used to erase DTCs from the vehicle's on-board computer, "Freeze Frame" data and manufacturer-specific enhanced data are also erased. "Permanent" DTCs ARE NOT erased by the ERASE function.

If you plan to take the vehicle to a Service Center for repair, DO NOT erase the codes from the vehicle's computer. If the codes are erased, valuable information that might help the technician troubleshoot the problem will also be erased.

Erase DTCs from the computer's memory as follows:

When DTCs are erased, the I/M Readiness Monitor Status program resets status of all Monitors to a not run condition. To set all Monitors to a DONE status, an OBD2 Drive Cycle must be performed.

  1. If not connected already, connect the Scan Tool to the vehicle's DLC, and turn the ignition "On." (If the Scan Tool is already connected and linked to the vehicle's computer, proceed directly to step 3. If not, continue to step 2.)
  2. Perform the Code Retrieval procedure as described on page 6. To erase OBD2 DTCs: Wait until the codes are displayed, then proceed to step 3.
  3. Press and release [Erase button]. A confirmation message shows.

If you are sure you want to proceed, select YES, then press [Enter key].

If you do not want to proceed, select NO, then press [Enter key] to cancel the erase procedure.

If you chose to erase DTCs, a "One moment please..." message displays while the erase function is in progress.

If the vehicle's engine is running, an advisory message shows. Turn the engine OFF, then turn the ignition back to ON. DO NOT start the engine. Press [Enter key] to continue.

If the erase was successful, a confirmation message shows. The Scan Tool automatically relinks to the vehicle's computer after 3 seconds.

If the erase was not successful and ECU error code $22 is present, an advisory message displays. Start the engine and maintain vehicle speed at 0. Choose Erase DTCs to try again.

If the erase was not successful, an advisory message shows indicating the erase request was sent to the vehicle's computer. The Scan Tool automatically relinks to the vehicle's computer after 3 seconds.

ABOUT REPAIRSOLUTIONS 2®

RepairSolutions 2® is a web-based service created to assist both Do-It-Yourself and Professional technicians in quickly and accurately diagnosing and repairing today's vehicles. RepairSolutions 2 allows you to view and save the diagnostic data retrieved from a vehicle's on-board computer(s) using your Code Reader. At the core of RepairSolutions 2 is an extensive knowledge database, developed by compiling and analyzing years worth of "real world" vehicle service data. RepairSolutions 2 builds on manufacturer-recommended diagnostic and repair information by providing verified, vehicle-specific fixes supplied by ASE technicians across the country. RepairSolutions 2 also provides access to an extensive knowledge database including:

CONNECTING TO BLUETOOTH / WIFI

And much more. Please visit www.innova.com for additional information.

Hardware Requirements:

Accessing RepairSolutions 2®

  1. Download and install the RepairSolutions 2® app from the App Store (for iOS devices) or Google Play (for Android devices).
  2. Launch the RepairSolutions 2 app and log in to your account. If you have not yet established an account, you must register for a FREE RepairSolutions 2 account before proceeding.
  3. Connect the Code Reader to a vehicle and establish a Bluetooth or WiFi connection with your Smart Device (refer to CONNECTING TO BLUETOOTH / WIFI, below). Be sure your Smart Device is connected to an available WiFi network. The RepairSolutions 2 app will store two WiFi configurations only.
  4. Retrieve diagnostic data (refer to CODE RETRIEVAL PROCEDURE on page 6 for details).
  5. The RepairSolutions 2 app automatically displays a report based on the retrieved diagnostic data. If the Code Reader is not connected to WiFi or Bluetooth, vehicle data will not be saved.

CONNECTING TO BLUETOOTH / WIFI

Launch the RepairSolutions2 app and follow the prompts to establish Bluetooth and (optionally) WiFi connections, as follows:

  1. Launch the RepairSolutions2 app. Select Wifi Tools Settings from the menu. Power on your Code Reader, then select from the list of available devices.
  2. When Bluetooth pairing is complete, a confirmation screen displays. Click Continue. If a Bluetooth connection cannot be established, an advisory message displays. Tap Try Again to repeat the pairing process.
  3. Follow the on-screen prompts to connect to an available WiFi network. You can automatically connect to the network your Smart Device is currently connected to, or you can manually connect to another available network.

Note that only 2.4GHz networks are supported.

If you do not wish to connect to a WiFi network at this time, tap SKIP.

  1. When WiFi pairing is complete, a confirmation screen displays. Click Continue to view the "Setup Complete" message, then click Continue to enter RepairSolutions2. If a WiFi connection cannot be established, an advisory message displays. Tap Try Again to repeat the pairing process.

Additional Functions

VIEWING VEHICLE INFORMATION

In addition to retrieving Diagnostic Trouble Codes (DTCs), you can use the scan tool to perform additional diagnostic tests, to view diagnostic and vehicle information stored in your vehicle's on-board computer, and to configure the scan tool for your particular needs. Additional tests and related functions are accessed through the Main Menu. The following functions are available:

To access the Main Menu:

VIEWING VEHICLE INFORMATION

The Scan Tool offers three options for retrieving reference information for the vehicle under test; Vehicle ID, Available Modules and IPT (In-use Performance Tracking).

Retrieving Vehicle ID Information

The Vehicle ID function is applicable to model year 2000 and newer OBD2-compliant vehicles.

The Scan Tool can retrieve a list of information (provided by the vehicle manufacturer), unique to the vehicle under test, from the vehicle's on-board computer. This information may include:

  1. Select Vehicle Information from the Main Menu, then press [Enter key]. The Vehicle Information menu displays.
  2. Select Vehicle ID, then press [Enter key]. The first time the Vehicle ID function is used, it may take several minutes to retrieve the information from the vehicle's computer.
  3. When the retrieval process is completed, the vehicle ID information displays.
  4. When you have finished viewing the retrieved vehicle ID information, press and hold [Enter key] to return to the Main Menu.

Viewing Available Modules

The Scan Tool can retrieve a list of modules supported by the vehicle under test.

  1. Select Vehicle Information from the Main Menu, then press [Enter key]. The Vehicle Information menu displays.
  2. Select Available Modules, then press [Enter key].
  3. When the retrieval process is completed, a complete list of modules supported by the vehicle under test displays.
  4. When you have finished viewing the list of available modules, press and hold [Enter key] to return to the Main Menu.

Viewing In-use Performance Tracking (IPT)

The Scan Tool can retrieve In-use Performance Tracking (IPT) statistics for monitors supported by the vehicle under test. Two values are returned for each monitor; the number of times that all conditions necessary for a specific monitor to detect a malfunction have been encountered (XXXCOND), and the number of times that the vehicle has been operated under the specific conditions for the monitor (XXXCOMP). Statistics are also provided for the number of times the vehicle has been operated in OBD monitoring conditions (OBDCOND), and the number of times the vehicle's engine has been started (IGNCNTR).

EVAP TEST- VIEWING MONITOR ICON DESCRIPTIONS

  1. Select Vehicle Information from the Main Menu, then press [Enter key]. The Vehicle Information menu displays.
  2. Select IPT, then press [Enter key].
  3. When the retrieval process is completed, the In-use Performance Tracking statistics for the vehicle under test display. If In-use Performance Tracking is not available for your vehicle, an advisory message shows on the diagnostic tool's display. Press and hold [Enter key] to return to the Main Menu.
  4. When you have finished viewing the statistics, press and hold [Enter key] to return to the Main Menu.

EVAP TEST

The EVAP Test function lets you initiate a leak test for the vehicle's EVAP system.

The Scan Tool does not perform the leak test, but signals to vehicle's on-board computer to initiate the test. The vehicle manufacturer determines the criteria and method for stopping the test once it has been started. Refer to the vehicle's service repair manual to determine the procedures necessary to stop the test.

  1. From the Main Menu, select EVAP Test, then press [Enter key].
  2. A "One moment please..." message displays.
  3. When the EVAP leak test has been initiated by the vehicle's on-board computer, a confirmation message displays. Press [Enter key] to exit.

Some vehicle manufacturers do not allow diagnostic tools or other external devices to control vehicle systems. If the EVAP Test is not supported by the vehicle under test, an advisory message shows on the Scan Tool's display. Press [Enter key] to exit.

VIEWING MONITOR ICON DESCRIPTIONS

The I/M MONITOR STATUS icons on the Scan Tool's LCD display provide an indication of the "Completed / Not Complete" status for all I/M Monitors supported by the vehicle under test. The Monitor Icons function displays the full name for each Monitor icon.

VIEWING LED DEFINITIONS

The SYSTEM STATUS LEDs on the scan tool provide a visual indication of the I/M Readiness status of the vehicle under test. The LED Definitions function provides a description of the meanings of the green, yellow and red SYSTEM STATUS LEDs.

  1. From the Main Menu, select LED Definitions, then press [Enter key]. The LED Definitions screen displays. The screen provides a description of the meanings of the green, yellow and red SYSTEM STATUS LEDs.
  2. When you have finished viewing the LED meanings, press and hold [Enter key] to return to the Main Menu.

SELECTING THE DISPLAY LANGUAGE

  1. Select Language Selection in the Main Menu, then press [Enter key]. The Language Selection screen displays.
  2. Select the desired display language, then press [Enter key] to save your changes.

To return to the Main Menu without making changes, press and hold [Enter key].

ADJUSTING DISPLAY BRIGHTNESS

  1. Select Adjust Brightness in the Main Menu, then press [Enter key]. The Adjust Brightness screen displays.
  2. Select Darker or Lighter, as desired, then press [Enter key].

AUDIBLE TONE - NAVIGATIONAL FOOTERS - HOTKEY LEGEND

Repeat steps 1 and 2 as needed until the desired brightness is obtained. To return to the Main Menu without making changes, press and hold [Enter key].

ENABLING/DISABLING THE AUDIBLE TONE

  1. Select Audible Tone in the Main Menu, then press [Enter key]. The Audible Tone screen displays.
  2. Select On or Off as desired, then press [Enter key] to save your changes. To return to the Main Menu without making changes, press and hold [Enter key].

ENABLING/DISABLING NAVIGATIONAL FOOTERS

  1. Select Footer in the Main Menu, then press [Enter key]. The Footer screen displays.
  2. Select On or Off as desired, then press [Enter key] to save your changes. To return to the Main Menu without making changes, press and hold [Enter key].

VIEWING THE HOTKEY LEGEND

  1. Select Hotkey Legend in the Main Menu, then press [Enter key]. The Hotkey Legends screen displays. The screen shows a functional description of each of the scan tool's hotkeys.
  2. When you have finished viewing the Hotkey Legend, press and hold [Enter key].

SETTING THE UNIT OF MEASUREMENT

SETTING THE UNIT OF MEASUREMENT

  1. Select Unit of Measurement in the Main Menu, then press [Enter key]. The Unit of Measurement screen displays.
  2. Select the desired unit of measurement, then press [Enter key] to save your changes. To return to the Main Menu without making changes, press and hold [Enter key].

Notes

Warranty and Servicing

LIMITED ONE YEAR WARRANTY

The Manufacturer warrants to the original purchaser that this unit is free of defects in materials and workmanship under normal use and maintenance for a period of one (1) year from the date of original purchase. If the unit fails within the one (1) year period, it will be repaired or replaced, at the Manufacturer's option, at no charge, when returned prepaid to the Service Center with Proof of Purchase. The sales receipt may be used for this purpose. Installation labor is not covered under this warranty. All replacement parts, whether new or remanufactured, assume as their warranty period only the remaining time of this warranty.

This warranty does not apply to damage caused by improper use, accident, abuse, improper voltage, service, fire, flood, lightning, or other acts of God, or if the product was altered or repaired by anyone other than the Manufacturer's Service Center.

The Manufacturer, under no circumstances shall be liable for any consequential damages for breach of any written warranty of this unit. This warranty gives you specific legal rights, and you may also have rights, which vary from state to state. This manual is copyrighted with all rights reserved. No portion of this document may be copied or reproduced by any means without the express written permission of the Manufacturer. THIS WARRANTY IS NOT TRANSFERABLE. For service, send via U.P.S. (if possible) prepaid to Manufacturer. Allow 3-4 weeks for service/repair.

SERVICE PROCEDURES

If you have any questions, require technical support or information on UPDATES and OPTIONAL ACCESSORIES, please contact your local store, distributor or the Service Center.

USA & Canada:
(800) 544-4124 (6:00 AM-6:00 PM, Monday through Saturday)

All others:
(714) 241-6802 (6:00 AM-6:00 PM, Monday through Saturday)

FAX: (714) 241-3979 (24 hr.)

Web: www.innova.com

Innova Electronics Corp.
17352 Von Karman Ave.
Irvine, CA 92614

Copyright © 2019 IEC. All Rights Reserved.

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20191018 3030RS E Version Final Acrobat Distiller 7.0 (Windows) Jeff Thornhill

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