Zebra Technologies Routing and Shipping Guidelines for Supplier Use

Index

• PURPOSE

• SCOPE

• COMMON DEFINITIONS USE IN THE ROUTING/SHIPPING GUIDELINES

• SHIPPING INSTRUCTIONS

• ZEBRA PURCHASE ORDER

  • Ship Method Instructions

  • Documentation, Booking, and Carrier Instructions

• NOTES

• PACKAGE REQUIREMENTS

• DOCUMENTATION

• ROUTING GUIDE COMPLIANCE

• APPENDICIES

  • Appendix A – Zebra Technologies Office Address List

  • Appendix A – Zebra Technologies Office Address List (cont.)

  • Appendix B – Inbound Barcode Specifications

  • Appendix C – Packaging Label Examples

  • Appendix D – Chargeable Weight Calculations

  • Appendix E – Incoterms Definitions and Customs Specifications

  • Appendix F – Carrier Contact Information

  • Appendix G – Packaging Specification Testing

    • ISTA Test Procedure 1A

PURPOSE

To clearly define proper instructions for initiating, routing, and properly documenting shipments destined to Zebra or Zebra-nominated facilities.

SCOPE

This Routing/Shipping Guidelines apply to all North America inbound and outbound freight for which Zebra Technologies is financially responsible, for either all charges including freight, duties, and customs fees, or solely duties/taxes and other customs related fees. Applicable incoterms include (but are not limited to) ExWorks, FOB, FCA and DAP.

COMMON DEFINITIONS USE IN THE ROUTING/SHIPPING GUIDELINES

• Freight: A shipment sent to Zebra Technologies, regardless of dimensions, value or mode used

• Inbound: Freight moving into a Zebra Technologies facility

• Outbound: Freight moving out of a Zebra Technologies facility

• Cost Center Number: The 5-digit identification number assigned by the Zebra Requestor/Buyer

• Parcel: Domestic package shipments less than 200 lb/91 kg chargeable weight. International package shipments less than 100 lbs/45 kg chargeable weight

• FTL/LTL: Full Truckload/Less than Truckload domestic shipments greater than 200 lb/91 kg chargeable weight

• FCL/LCL: Full Container Load/Less than Container Load international shipments greater than 100 lb/45 kg and less than 15 CBM chargeable weight (LCL) and greater than 100 lb/45 kg and greater than 15 CBM chargeable weight (FCL)

• Third Party Shipments: Shipments that are routed to both from and to a non-Zebra shipping address

SHIPPING INSTRUCTIONS

The below shipping instructions for mode definitions, approved vendors per mode, and default services levels per mode must be adhered to by all vendors. Use of modes, services, and approved carriers outside of the terms outlined in the following documents can only used through written authorization from the Zebra Technologies Requestor/Buyer.

ZEBRA PURCHASE ORDER

The format of Zebra's purchase orders has changed. The new streamlined purchase order will now clearly indicate several new fields of information including Incoterms, ship method, freight terms and need by date. It will also include an active link to the most updated version of the routing guide.

[Image Description: A sample Zebra Technologies Purchase Order showing fields like PO Number, Date, Revision, Supplier, Ship Via, Bill To, Ship To, Line Item details, Need By date, and Total Extended Value. Key fields like "Zebra's Purchase Order number", "Ship method, Incoterms and freight terms to be applied", "Name of Zebra buyer", "The Ship To Address", and "Active link to Zebra's updated Routing Guide" are annotated.]

Ship Method Instructions

Zebra's new Purchase Orders will include streamlined ship method instructions that have been created to help give suppliers the flexibility to select the appropriate ship method relevant for the shipment's size, weight, destination, and transit time requirements. The new Purchase Order may include one of the below more general instructions for ship method:

• Routing Guide Air
• Routing Guide Air Express
• Routing Guide Ground
• Routing Guide Sea
• Routing Guide Standard
• Routing Guide Expedited

All of the above ship methods are designed to be applicable for both parcel and freight shipment sizes, and for both domestic and international ship-to addresses. The below matrix translates general instructions into carrier and service designations.

[Image Description: A matrix showing "Domestic Ship-To Address" and "International Ship-To Address" columns, with "Parcel" and "Freight" sub-columns. Rows list "Routing Guide Air", "Routing Guide Air Express", "Routing Guide Express", "Routing Guide Sea", "Routing Guide Standard". Each cell indicates the recommended carrier and service, e.g., "FedEx Express" for Domestic Parcel "Routing Guide Air", "Expeditors Consolidated Air Freight" for International Parcel "Routing Guide Air".]

DOMESTIC

Parcel

Domestic Parcel Shipments are defined as weighing equal to or less than 200 lbs / 91 kgs in chargeable weight (See Appendix D for explanation of Parcel chargeable weight). Zebra's nominated carrier for all parcel shipments is FedEx. To obtain Zebra's FedEx account number, please contact your Zebra buyer.

Freight

LTL Freight

LTL/FTL Freight Shipments are defined as weighing more than 201 lbs / 91 kgs in chargeable weight (See Appendix D for explanation of chargeable weight) and containing no greater than 13 pallets. Zebra's nominated carrier for all LTL freight shipments is FedEx Freight.

FTL Freight

FTL Freight Shipments are defined as container 14 or more pallets. Please contact jspringer@zebra.com for FTL routing instructions.

INTERNATIONAL

Parcel

International Parcel Shipments are defined as weighing equal to or less than 100 lbs / 91 kgs in chargeable weight (See Appendix D for explanation of Parcel chargeable weight). Zebra's nominated carrier for all parcel shipments is FedEx. To obtain Zebra's FedEx account number, please contact your Zebra buyer.

Freight

International Air Freight

International Air Freight Shipments are defined as weighing more than 100 lbs / 45 kgs in chargeable weight (See Appendix D for explanation of chargeable weight). Zebra's nominated carrier for all international Air Freight shipments is Expeditors International.

International Sea Freight

All ocean shipments less than 15 CBM chargeable weight must be routed via LCL freight. All ocean shipments greater than 15 CBM chargeable weight must be routed via FCL freight using the following guidelines:

• 20' Container: 15-33 CBM
• 40' Container: 34-67 CBM
• 40' HQ Container: 67-76 CBM

Third Party Shipments of All Sizes, Origins and Destinations

If you are shipping to a Non-Zebra location using Zebra's account number or listing Zebra as the bill-to party, you must contact the Zebra Global Logistics Team at Import-ExportContacts@zebra.com for full routing and documentation instructions prior to shipping.

Documentation, Booking, and Carrier Instructions

Parcel

The following sample documents or web portal screen shots are examples that suppliers may encounter while initiating parcel shipments for Zebra Technologies. Carriers may access these forms via the internet and may complete and submit the forms either electronically or manually. The actual documents or web portals may vary slightly according to the various standards in each respective country.

If you would like to work with FedEx to set up access to online shipment creation, please contact jspringer@zebra.com.

Note: Parcel shipments destined for Vernon Hills Zebra Technologies must be shipped separately from parcel shipments destined for Vernon Hills Zebra Enterprise Solutions.

Note: Third party shipments MUST ALWAYS include a valid Zebra cost-center or Zebra Purchase Order number CLEARLY indicated in the Reference section for all shipments. No other details or information should be provided in this field.

PARCEL DOCUMENTATION: FedEx Forms

[Image Description: Figure 1 shows an example of a FedEx International Paper Waybill. Annotations point to "Name of Zebra Requestor/Buyer", "Zebra Technologies", "Zebra Technologies Office Address as it appears in the Office List (see Appendix A)", and "5-digit cost center number as provided by the Zebra Requestor/Buyer OR Zebra Purchase Order Number".]

FedEx International Online Package Shipment Example

[Image Description: Figure 2 illustrates the FedEx International Online Package Shipment interface. Key sections highlighted include "1. From" and "2. To" for sender and recipient details, "3. Package & Shipment Details" for service type, package type, weight, and contents, and "4. Billing Details". The "Billing Details" section shows options for "Bill transportation to" (RECIPIENT or SHIPPER'S ACCOUNT) and "Bill duties/taxes/fees" (RECIPIENT or SHIPPER'S ACCOUNT), with specific instructions for ExWorks/FOB shipments (using "RECIPIENT" and "5-DIGIT COST CENTER NUMBER") and DDP shipments (using "SHIPPER'S ACCOUNT", "ZEBRA ACCOUNT NUMBER", and "5-DIGIT COST CENTER NUMBER").]

FedEx Domestic Waybill Example

[Image Description: Figure 3 shows an example of a FedEx Domestic Waybill. An annotation points to "5-digit cost center number as provided by the Zebra Requestor/Buyer OR Zebra Purchase Order Number". It also notes that "Recipient's Name, Company, and Address input fields are the same as Figure 1".]

FedEx Domestic Online Package Shipment Example

[Image Description: Figure 4 shows the FedEx Domestic Online Package Shipment interface, similar to Figure 2. The "4. Billing Details" section highlights "Bill transportation to" as "ZEBRA ACCOUNT NUMBER" and "Your reference" as "ZEBRA 5 DIGIT COST CENTER OR ZEBRA PURCHASE ORDER NUMBER".]

FTL/LTL Freight

One shipment/bill of lading per week per mode is allowed. Multiple shipments should be consolidated prior to turnover to nominated forwarder/carrier. Any shipments outside of this guideline must be approved, in writing, by the Zebra Technologies buyer/requestor.

Note: LTL shipments destined for Vernon Hills Zebra Technologies must be shipped separately from parcel shipments destined for Vernon Hills Zebra Enterprise Solutions.

Note: Third party shipments MUST ALWAYS include a valid Zebra cost-center CLEARLY indicated in the CID/Reference section for all shipments.

LTL DOCUMENTATION: FedEx Forms

The following sample documents or web portal screen shots are examples that suppliers may encounter while initiating parcel shipments for Zebra Technologies. Carriers may access these forms via the internet and may complete and submit the forms either electronically or manually. The actual documents or web portals may vary slightly according to the various standards in each respective country.

[Image Description: Figure 5 shows an example of a FedEx Freight/National LTL Bill of Lading. It includes sections for "SHIP FROM", "SHIP TO", "THIRD PARTY FREIGHT CHARGES BILL TO", and "SPECIAL INSTRUCTIONS". Annotations indicate where to enter the "5-digit cost center number as provided by the Zebra Requestor/Buyer or Zebra Purchase Order Number" and "Zebra Technologies Address as it appears in the Office List (see Appendix A)". The "Freight Charge Terms" section shows options for "Prepaid" and "Collect", with "Collect" marked with an 'X'.]

AIR

One shipment/bill of lading per week per mode is allowed. Multiple shipments should be consolidated prior to turnover to nominated forwarder/carrier. Any shipments outside of this guideline must be approved, in writing, by the Zebra Technologies buyer/requestor.

Note: Air Freight shipments destined for Vernon Hills Zebra Technologies must be shipped separately from parcel shipments destined for Vernon Hills Zebra Enterprise Solutions.

Note: The above specifications for freight transport may also be valid via the mode Sea-Air at the discretion of Zebra Technologies purchasing staff.

Booking Information

At the time of booking, the following information must be provided to the Zebra-nominated forwarder:

• Shipper Name
• Consignee Name (Clearly indicating either Zebra Enterprise Solutions or Zebra Technologies)
• Consignee Location/Address
• Estimated Freight Gross Weight (KGS)
• Estimated Freight Volume Weight (KGS)
• Freight Number of Pieces
• Dimensions and Dimension Units (If Possible)
• Mode: Air or Ocean
• Zebra-issued Purchase Order Number or Other Zebra-issued Reference Number
• Zebra Contact/Buyer
• Incoterm
• Commercial Invoice
• Packing List

AIR DOCUMENTATION: Expeditors Shippers Letter of Instruction

The following sample documents are examples that suppliers may encounter while initiating air shipments for Zebra Technologies. This form will be provided to the shipper by Zebra's nominated international freight forwarder. The actual documents may vary slightly according to the various standards in each respective country.

[Image Description: Figure 4 shows an example of an Expeditors International Air Shipper Letter of Instruction. Key fields include "Exporter Name & Address", "Consignee Name & Address" (annotated to show "ZEBRA TECHNOLOGIES ADDRESS as it appears in the Office List (see Appendix A)", "5-DIGIT COST CENTER NUMBER as provided by Zebra Requestor/Buyer", and "CTC: NAME OF ZEBRA REQUESTOR/BUYER"), "Notify Party", "Service Requested BY AIR", "Incoterms", "Description of Goods" (with bullet points for "Zebra's Part Number", "Complete Description of the Goods as provided by Zebra", "HTS Code", "Country of Origin", "Agreed upon Incoterms"), "Weight & Dim", and "Shipper's Letter of Instruction" details.]

AIR CONSOLIDATION PROGRAM

All suppliers located in Hong Kong and South China including Shenzhen, Zhuhai, Dongguan, Zhongshan, and Guangzhou, moving air freight shipments to the Zebra Vernon Hills, US location, must ship air freight cargo under the guidelines of the Air Consolidation Program. All cargo, including the full set of export documents, must be turned over to the Expeditors Hong Kong facility or request cargo pickup from Expeditors Hong Kong in accordance with the agreed upon Incoterms between Zebra, following the below operational timeline:

Note: All shipment information should be stated according to the requirement of above Expeditors Shippers Letter of Instruction.

OCEAN: FCL/LCL

Suppliers must only use those vendors approved by Zebra Technologies for each requested routing mode. (*See Appendix D for explanation of OCEAN FCL/LCL chargeable weight.)

**To use service types, modes, or carriers not listed on the Approved Carrier and Services List, written authorization from the Zebra Technologies Requestor/Buyer is required.

One shipment/bill of lading per week per mode (air or ocean) is allowed. Multiple shipments should be consolidated prior to turnover to nominated forwarder/carrier. Any shipments outside of this guideline must be approved, in writing, by the Zebra Technologies buyer/requestor.

The Bill of Lading must be arranged as Telex Release.

***Ocean shipments destined for Vernon Hills Zebra Technologies must be shipped separately from parcel shipments destined for Vernon Hills Zebra Enterprise Solutions.

Booking Information

At the time of booking, the following information must be provided to the Zebra-nominated forwarder:

• Shipper Name
• Consignee Name (Clearly indicating either Zebra Enterprise Solutions or Zebra Technologies)
• Consignee Location/Address
• Estimated Freight Gross Weight (KGS)
• Estimated Freight Volume Weight (KGS)
• Freight Number of Pieces
• Dimensions and Dimension Units (If Possible)
• Mode: Air or Ocean
• Zebra-issued Purchase Order Number or Other Zebra-issued Reference Number
• Zebra Contact/Buyer
• Incoterm
• Commercial Invoice
• Packing List
• Importer Security Filing Required Info (See below)

Importer Security Filing Information

The following information must be provided to the Zebra-nominated forwarder at the time of booking to satisfy United States Customs and Border Protection Importer Security Filing requirements. Failure to supply correct information will delay booking and shipment. Any delivery delays due to late ISF filing will be reflected against Supplier metrics.

• Seller (Owner) Name and Address
• Buyer Name and Address
• Ship to Party
• Manufacturer Name and Address
• Country of Origin
• Supplier/Manufacturer's Commodity HTS – 6 digits

OCEAN DOCUMENTATION: Expeditors Shippers Letter of Instruction

The following sample documents are examples that suppliers may encounter while initiating ocean shipments for Zebra Technologies. This form will be provided to the shipper by Zebra's nominated international freight forwarder. The actual documents may vary slightly according to the various standards in each respective country.

[Image Description: Figure 4 shows an example of an Expeditors International Air Shipper Letter of Instruction, adapted for ocean shipments. Key fields include "Exporter Name & Address", "Consignee Name & Address" (annotated to show "ZEBRA TECHNOLOGIES ADDRESS as it appears in the Office List (see Appendix A)", "5-DIGIT COST CENTER NUMBER as provided by Zebra Requestor/Buyer", and "CTC: NAME OF ZEBRA REQUESTOR/BUYER"), "Notify Party", "Service Requested BY OCEAN", "Incoterms", "Description of Goods" (with bullet points for "Zebra's Part Number", "Complete Description of the goods as provided by Zebra", "HTS Code", "Country of Origin", "Agreed upon Incoterms"), "Weight & Dim", and "Shipper's Letter of Instruction" details.]

NOTES

PACKAGE REQUIREMENTS

Packaging

• No packaging material should include solid, untreated wood. All packaging must adhere to ISPM 15 rules which require that all international shipments using any species of raw wood packaging must be fumigated or heat treated to kill insects or fungus and stamped with the approved stamp, before international cargo is allowed entry or crossing through a participating country. Additional details can be found at https://www.ippc.int/index.php?id=1110798&tx_publication_pi1[showUid]=133703&frompage=13399&type=publication&subtype=&L=0#item
• Any hazardous material should be packed in industry-mandated packaging to ensure adequate protection during transport.
• Second-use cartons are not acceptable for transportation of product belonging to Zebra Technologies. Damage resulting from non-compliance will be collected from the originating supplier.
• Any cartons under 3 kg or 0.008 CBM, shipped in quantities of 4 units or more, should be packed in a master carton to prevent loss or damage.

Packaging Specification Testing

Packaging Specification – cartons, stuffing, packing layout, etc. – must be in compliance with standards set by the International Safe Transit Association (ISTA). Packaging for all products supplied to Zebra must be tested through the ISTA Test Procedure 1A (Appendix G).

Pallets

• Loose cartons destined for air/ocean/LTL/FTL transport must be palletized.
• All pallets must be shrink-wrapped.
• Pallet shipping documentation must be affixed so that it is visible through the shrink-wrap.
• Loads should not exceed 1.5 m in height or 400 kg in mass.

DOCUMENTATION

The following documentation must be included with all shipments for all modes of transportation. In the event of air/ocean modes, copies must be turned over to Zebra's nominated freight forwarder (either in paper or electronic form), at time of cargo turnover. Cost for delays created due to late document turnover will be assessed to the shipper.

Documents must be in English for shipments destined for the US.

Information that must be included in the Commercial Invoice:

• Supplier Name and Address
• Country of Origin
• Harmonized Tariff Number (HTS)

Information that must be included in the Packing List:

• Supplier Name and Address
• Zebra Part Number
• Zebra Requestor/Buyer Name
• Part Quantity
• Part Purchase Order Number
• Net and Gross Part Weight (kg)
• Total Weight and Quantity
• Pallet Count
• Cost Center Number of the Zebra Technologies Requestor/Buyer (as provided)
• Wood pallet fumigation statement (if applicable)
• Shipping terms/Incoterms as outlined in contract

Information that must be included in the Shipper's Letter of Instruction:

• Ultimate Consignee Name and Address
• Intermediate Consignee Name and Address
• Cost Center Number of the Zebra Technologies Requestor/Buyer (as provided)
• Name of Zebra Technologies Requestor/Buyer (as provided)
• Method of Transportation
• Hazardous Materials, yes or no
• Carton Count
• Weight in KGS
• Zebra's Part Number
• Complete Description of the Goods as provided by Zebra
• HTS Code as provided by Zebra
• Country of Origin
• Agreed upon Incoterms

Additional Documents (as per request):

• Material Safety Data Sheet (MSDS)
• Country of Origin
• Fumigation Certification

ROUTING GUIDE COMPLIANCE

• The correct Zebra company name – Zebra Enterprise Solutions or Zebra Technologies – must be correctly worded, correctly spelled, and clearly indicated on all shipping documents. Shipments destined for a Zebra Enterprise Solutions & Zebra Technologies shared site (Vernon Hills) cannot be combined.
• Any parcel shipments mailed to an incorrect address result in a correction fee assessed by the carrier. Resulting charges will be collected from the originating supplier.
• Freight charges for shipments for which suppliers did not adhere to the routing instructions may be charged back to the supplier.
• Additional freight costs incurred to Zebra Technologies due to non-compliance (loss of container utilization, loss of revenue due to delayed transit, product damage, etc) may be charged back to the supplier.
• Any shipments missing required information (account number, name or cost center) may be held until complete information is provided.
• Any charges resulting from shipments routed via Incoterms outside of those agreed upon between Zebra and Supplier will be charged back to the originating supplier.
• At any time, Zebra Technologies may appoint another carrier outside of those listed in this routing guide. In such case, Zebra Technologies will issue a letter of instruction, indicating the forwarder/carrier name, contact details, and routing instructions. A copy of this letter of instruction must be provided to the nominated carrier to accompany the shipping documents.
• Do not insure cargo with carrier/forwarder unless instructed by Zebra Technologies or in adherence to agreed-up Incoterms. Any resulting fees from non-compliance will be charged back to the supplier.
• The supplier must notify the nominated carrier/forwarder a minimum of 3 days prior to cargo turnover if any cargo is considered “Hazardous.”
• One shipment/bill of lading per week per mode (air or ocean) is allowed. Multiple shipments should be consolidated prior to turnover to nominated forwarder/carrier. Any shipments outside of this guideline must be approved, in writing, by the Zebra Technologies buyer/requestor.
• The exact Zebra Technologies address (as shown below in Reference 3) must be used on all shipping instructions and documents including on: bills of lading, commercial invoices, packing lists, and shipping forms provided by carriers. For any delivery locations outside of the list provided below, please receive writing instructions from your Zebra Technologies contact.

APPENDICIES

Appendix A – Zebra Technologies Office Address List

[Description: This section provides a comprehensive list of Zebra Technologies' office addresses and contact information across various countries, including Argentina, Australia, Belgium, Brazil, France, Germany, Hong Kong, India, Italy, Japan, Korea, Mexico, Pakistan, People's Republic of China, Philippines, Poland, Russian Federation, Singapore, South Africa, Spain, Sweden, The Netherlands, Turkey, UK, United Arab Emirates, and USA. Each entry includes the Country, Type of Location, Address, and Phone/Fax details.]

Appendix B – Inbound Barcode Specifications

Each shipment requires two types of bar code labels: one packing label and one box label/box. Failure to meet these specifications will adversely affect your supplier rating. The attached labels (Appendix C) show the preferred format, but any labels containing the required content are acceptable.

• Zebra Purchase Order Number (PO): Use PO provided by Zebra for the Part Number being shipped.
• Unique Packing Slip Number: Must be alphanumeric, unique to the delivery, and no more than 10 digits. Must also be referenced on the invoice.
• Total Box Count: The total number of boxes shipped for this PO and Part Number.
• Zebra Part Number: Zebra's part number ordered on the PO.
• MCC (Material Content Code): The revision level of Zebra's Corporate Product Material Content Policy (CPZ-CE-003). Should reflect the MCC on the Zebra PO.
• Quantity: Quantity shipped in the unit specified on the purchase order.
• Revision Level: The revision level of the parts being shipped.
• Ship Date: The date of shipment.
• Country of Origin: The country where the item was manufactured, produced, or assembled. The country name should be spelled out.
• Country Code: The 2-letter international code for the Country of Origin.

All bar codes should be Code 128 format. Box labels should be affixed in the upper left corner of each box (two labels per box preferred, but not required). Packing labels should be affixed to packing slips.

Appendix C – Packaging Label Examples

[Description: This section provides visual examples of a "BOX LABEL" and a "PACKING LABEL". Both labels display "ZEBRA PO #", "UNIQUE PACKING SLP #", "SHIP TO" address (Zebra Technologies Corp., Vernon Hills, IL USA), "SHIP DATE", "BOX 1 OF 1" (for box label) or "TOTAL BOX COUNT: 10" (for packing label), "ZEBRA PART #", "M.C.C.", "Country of Origin", "Country Code", and "QUANTITY/BOX" or "QUANTITY/SHIPMENT".]

Appendix D – Chargeable Weight Calculations

The chargeable weight of a shipment is the greater of its actual weight or its dimensional weight. Dimensional weight is calculated based on the volume of the shipment.

• Chargeable weight is always the greater between Actual Weight and Dimensional Weight.
• If Actual Weight > Dimensional Weight, then Chargeable Weight = Actual Weight
• If Dimensional Weight > Actual Weight, then Chargeable Weight = Dimensional Weight
• Round any fraction of a measurement to the next whole number measurement.

Weight Conversions:

1 kg = 2.2046 lb

Examples:

• 2500 lb = 2500 / 2.2046 = 1133.99 kg
• 2500 kg = 2500 * 2.2046 = 5511.56 lb

Dimensional Weight Calculations:

Appendix E – Incoterms Definitions and Customs Specifications

[Description: This section presents a chart detailing Incoterms definitions and customs specifications. It outlines the responsibilities for Cost, Risk, Export Formalities, Named Place of Terminal, Loading Port of Shipment, Onboard Ship/Rail/Plane, Discharging Port of Arrival, Named Place or Terminal, Import Formalities, and Buyer/Importer Premises for various Incoterms such as EXW, FCA, FAS, FOB, CFR, CIF, CPT, CIP, DAT, DAP, and DDP. The chart uses color-coding and symbols to indicate where the seller (Exporter) and buyer (Importer) bear costs and risks. Key includes: Cost: the cost of transportation; Risk: the risk of loss of or damage to the goods; Delivery: where risk passes from seller to buyer. It also notes that CIF and CIP obligate insurance purchase, and provides guidance on seller assistance with security information and delivery points.]

Appendix F – Carrier Contact Information

This appendix provides contact information for various carriers, primarily FedEx and Expeditors, for different services and locations. It includes customer service numbers, department details, and specific contact persons for various functions like Air Export, Ocean Import, Account Management, etc., across numerous cities worldwide.

[Summary: Due to the extensive nature of this list, a detailed transcription is omitted here. It serves as a directory for suppliers to contact specific individuals or departments within FedEx and Expeditors for various shipping-related inquiries and operations.]

Appendix G – Packaging Specification Testing

ISTA Test Procedure 1A

International Safe Transit Association (ISTA)

ISTA is an international leader in advancing the science of packaging and performance testing. ISTA test procedures are continuously reviewed and updated. Contact ISTA for the most recent publication of test procedures.

Test Procedure 1A, Performance Test for Individual Packaged-Products (150 lb (68.2 kg) or Less)

This procedure provides a means for manufacturers to predetermine the probability of the safe arrival of packaged products by simulating shocks and stresses encountered during handling and transportation. It is a basic test, and test levels and sequences may be adapted to specific distribution situations.

Key benefits include reduced damage, economically balanced costs, and improved customer satisfaction.

Very Important: ISTA 1 Series Integrity Test Procedure

The entire document must be read and understood before proceeding. It includes Overview, Testing, and Report sections.

• Overview: General knowledge required before laboratory testing.
• Testing: Specific instructions for laboratory testing.
• Report: Data to be recorded for a test report.

ISTA Test Procedures are leaders in performance tests for packaged-products. Both English (Inch-Pound) and international SI (Metric) systems of weights and measures are used.

ISTA Test Procedure 1A Overview

Test Procedure 1A is an integrity test for individual packaged-products, used to evaluate performance, compare design alternatives, and consider the package and product together.

Specific suggestions:

• For random vibration, use ISTA Integrity Test Procedure 1G.
• For minimum compression value testing, use ISTA Integrity Test Procedure 1C.
• For international distribution, consider ISTA Integrity-Plus Test Procedure 2A.
• For small parcel delivery systems, consider ISTA General Simulation Test Procedure 3C.

Scope

Test Procedure 1A covers testing of individual packaged-products weighing 150 pounds (68.2 kg) or less when prepared for shipment. A single parcel for mailing cannot exceed 70 pounds.

Product Damage Tolerance and Degradation Allowance

The shipper must determine:

• What constitutes damage to the product.
• What damage tolerance level is allowable.
• The correct methodology to determine product condition at the conclusion of the test.
• The acceptable package condition at the conclusion of the test.

Samples

Use untested actual package and product. If unavailable, use identical substitutes. One sample is required per test. Replicate testing (five or more times) is recommended.

Test Sequence

Tests are performed in sequence, including Vibration (Fixed Displacement) and Shock (Drop, Incline, Horizontal Impact).

• Equipment Required: Vibration Test System, metal shim, tachometer, automatic timer/stopwatch.
• Procedure: Involves identifying faces, edges, and corners of the package, measuring weight and size, and then performing vibration and shock tests according to specific steps and orientations.

Before You Begin Vibration Testing: A restraining device may be used, but it must not restrict vertical motion.

For Fixed Displacement Vibration:

• Calculate test duration using the formula: Test Duration in Minutes = 14,200 Vibratory Impacts / Cycles Per Minute (CPM) or [Cycles Per Second (Hz) x 60].
• A chart provides example test durations for various frequencies.
• Steps involve placing the product on the vibration table, starting at the lowest frequency, increasing frequency until the product momentarily leaves the platform, and holding that frequency.
• Shims may be used to check for intermittent movement.

Before You Begin Shock Testing: Determine drop height or impact velocity based on packaged-product weight from a provided chart.

• The test method requires dropping the product in several orientations. Equivalent incline or horizontal tests can substitute if dropping is impractical.
• Impact velocity must meet minimum levels; repeat sequences if necessary.

Shock Test Steps:

1. Determine test method and required drop height/impact velocity.
2. Check if the product has only six faces.
3. Test the packaged-product according to the determined method(s) and level(s), following the sequence in the table (e.g., testing corners, edges, and faces).

Report

The packaged-product has passed if it meets the Product Damage Tolerance and Package Degradation Allowance.

• ISTA Certified Testing Laboratories: Must file test reports to obtain Transit Tested Package Certification.
• ISTA Transit Tested Program: The certification mark indicates the product has passed ISTA preshipment testing. It must be re-tested whenever changes occur in the product, process, or package.

General Requirements for Certified Laboratory Test Report: Includes laboratory information, product/shipper information, third-party request information, test information (procedure, date, samples), product description, and package description.

Specific Requirements: Details on test results (Pass/Fail), test plan deviations, laboratory comments, vibration test details (orientation, frequency, duration, impacts, inspection), and shock test details (orientation, severity, substitutions) must be reported.