ClearOne DIALOG UVHF Quick Start Guide

Introduction

This document provides a quick start guide for the ClearOne DIALOG UVHF wireless microphone system, including microphone transmitters and a charger dock.

The system components include an Access Point, a Dante Interface (optional), microphone transmitters (Podium Tx, Handheld Tx, Bodypack Tx), and a Charger Dock.

System Components:

• Access Point
• Dante Interface (Optional Device)
• Charger Dock
• 60 W PoE Injector
• 7 ft RJ-45 Cable
• Boundary Tx
• 16650 Li Ion Battery
• Podium Tx (Goose-Neck Microphone available in 6", 12", and 18" lengths - not included)
• Handheld Tx (Capsule not included)
• Bodypack Tx (Microphone not included)
• SMA Whip Antenna

Packing List

Verify that you have received all parts associated with each of the components. Inspect your shipment carefully. If the shipment shows obvious signs of damage, retain original boxes and packing material for inspection by the carrier, and contact them immediately. ClearOne is not responsible for product damage incurred during shipment.

Circuit Diagram

The following diagram illustrates the system connections:

A Personal Computer connects via USB to the Dante Interface (Optional Device). The Dante Interface also connects via Ethernet to a PoE Injector and then to an Ethernet Switch. The Access Point connects via Ethernet to the PoE Injector and the Ethernet Switch. The Docking Station connects via Ethernet to a PoE Injector and the Ethernet Switch.

Updating the Dialog UVHF System

1. Updating Firmware

To ensure optimal performance, confirm that the latest firmware is installed.

1. Download, install, and run the Dialog UVHF Discovery app. Download and install the Dialog UVHF Discovery Application
2. Open the UVHF Discovery Application and click on “Launch Webpage”.
3. When the WEB GUI opens, click on “Update System” then click the “Download” button. After the firmware file downloads, click on the “Update” button.
4. Click the Select File button, locate the download file, and double-click the file. Your Access Point will update and reboot. The AP will then update the Charger Dock and Dante Interface (if associated) followed by a reboot. Finally, the transmitters will be updated when installed in the Charger Dock.

Please Note:

• Transmitters must be docked to update. Each Tx takes approximately 2 minutes to update in succession. Wait for all Txs to complete the update process before removing them from the Dock.
• The AP, Dock, and Dante Interface LEDs will flash RGB during the update process.
• The Dock's LED will flash blue while updating the Txs. The Txs will display “UPDATING” on their LCD.

CAUTION: Do not disconnect any system components or remove power during the firmware update process!

The UVHF Charger Dock can charge any type of transmitter as well as spare batteries. Transmitters can stay in the dock indefinitely and can be both charged and synced in the dock.

Transmitter Syncing and Charging

1. Click on Online Setup Mode. This leads to the Access Point Home page where you can Edit the AP slots (See Dialog UVHF User manual for more information).
2. Click on the RF Scan tab on the top left of the page.
• When the RF scan page opens, click the START SCAN button and let the RF scan run for 30 seconds or longer.
• Click STOP SCAN, scroll down to the Channel Assignment/Back UP channel page.
• Click the AUTO ASSIGN radio button.
• Close the RF scan Page. The best channels are now assigned to your Access Point.

Please note: When using Multiple Access Points in the same space, reference the Dialog UVHF User manual section (Channel Groups).

Backup channels are not enabled by default. If you want backup channels, please assign them after running the RF scan and before syncing the transmitters.

3. Click on the View System Page button on the AP home Page.
4. Assign your Smart Dock and Dante Interface (if included in the system) by clicking on the drop-down box under the component on the System View page.
5. Place your transmitters in your Smart Dock and click on the View Smart Dock button. A page will pop up showing the transmitters and info related to them. Click the Sync button. You can also sync by pressing the PAIR button on the Smart Dock.
6. Check your audio output and RF strength meters on the Access Point Home Page.
7. Use the Audinate Dante Controller software to configure and route your Dante Audio accordingly. Downloading Dante Controller

The image shows a docking station with multiple slots for transmitters. The PAIR button is highlighted on the side of the docking station.

Safety Precautions

This product should be placed on a smooth flat surface, or bracket-mounted, if desired. Avoid contact with any liquid, gas, or solid material that may cause corrosion.

For more information regarding installation of this system, ClearOne's Installation and Application guides can be found on the ClearOne website under Support and Training/Resource Library.

Do Not Disassemble

This product has no user-repairable parts. Damage caused by unauthorized disassembly is not covered by warranty.

Notice

Electromagnetic fields at specific frequencies may affect audio quality.

ClearOne Contacts

Headquarters

5225 Wiley Post Way Suite 600
Salt Lake City, UT 84116

Sales
Tel: +1.801.975.7200
sales@clearone.com

Headquarters

Tel: +1.801.975-7200

Technical Support

Tel: +1.801.974.3760
audiotechsupport@clearone.com

Notices

© 2024 ClearOne, Inc. All rights reserved.

Information in this document is subject to change without notice.

Document: QSG-0097-001v1.1 October 2024