Samsung VH55C-R/VM55C-R/VH55C-E/VM55C-E Quick Setup Guide

This guide provides essential information for setting up your Samsung video wall display. Please refer to the user manual on the Samsung website for more detailed instructions.

Checking the Components

Ensure all the following components are present. If any are missing, contact your vendor.

(1) Quick Setup Guide
(2) Warranty card (availability may vary by location)
(3) Regulatory guide
(4) Waste Electrical & Electronic Equipment
(5) Power cord
(6) Batteries (AAA x 2) (availability may vary by location)
(7) Remote Control
(8) RS232C adapter
(9) Wall Mount Adapter x 4 / Screw x 4
(10) External IR cable (availability may vary by location)
(11) DP cable

Note: Components may not be supported depending on the model or geographical area.

Troubleshooting Guide

Issues	Solutions
The screen keeps switching on and off.	Check that the cable between the product and the PC is connected correctly.
No Signal is displayed on the screen.	Check that the product is connected correctly with a cable. Check that the device connected to the product is powered on.

Specifications

Category	Model Name	Specifications
Panel Size	VH55C-R / VM55C-R	55 CLASS (54.6 inches / 138.7 cm)
Display Area	VH55C-R	1209.6 mm (H) x 680.3 mm (V)
Display Area	VM55C-R	1209.6 mm (H) x 680.4 mm (V)
Power Supply	All Models	AC100-240V~ 50/60Hz (Refer to the label at the back of the product for standard voltage)
Environmental Considerations (Operating)	All Models	Temperature: 0 °C to 40 °C (32 °F to 104 °F) Humidity: 10% to 80%, non-condensing
Environmental Considerations (Storage)	All Models	Temperature: -20 °C to 45 °C (-4 °F to 113 °F) Humidity: 5% to 95%, non-condensing

*To connect a LAN cable, use a CAT 7 (*STP type) cable. (100/10 Mbps)

*This device is a Class B digital apparatus.

*For detailed device specifications, visit the Samsung website: http://www.samsung.com/displaysolutions

WARNING: Inspect the product for defects before installation. Report any defects to Samsung immediately. Do not install a defective product. Damage caused by carelessness during installation will be considered user-caused, not a product defect. Samsung will check for evidence of installation, such as pierced screw hole labels.

Wall Mount Kit Specifications

Item	Details
1. Model Name	VH55C-R / VM55C-R / VH55C-E / VM55C-E
2. VESA screw hole specs (A * B)	600 x 400 mm
3. C	8 ~ 15 mm (0.8 ~ 1.5 cm)
4. Standard Screw	M8
5. Quantity	4
6. Wall mount bracket	(Refer to product packaging for specific bracket details)
7. Product	Samsung Video Wall Display

Contact SAMSUNG WORLD WIDE

Country/Region	Customer Care Centre
ALBANIA	045 620 202
AUSTRIA	0800 72 67 864 (0800-SAMSUNG)
BELGIUM	02-201-24-18
BOSNIA	055 233 999
BULGARIA	0800 111 31 (Free from all operators) / *3000 (City call rate) (09:00 to 18:00 - Mon to Fri)
CROATIA	072 726 786
CYPRUS	8009 4000 (only from landline, toll free)
CZECH	800 - SAMSUNG (800-726786)
DENMARK	707 019 70
ESTONIA	800-7267
FINLAND	030-6227 515
FRANCE	01 48 63 00 00
GERMANY	06196 77 555 77
GREECE	80111-SAMSUNG (80111 726 7864) from mobile and land line / (+30) 210 6897691 from mobile and land line
HUNGARY	0680SAMSUNG (0680-726-7864)
IRELAND (EIRE)	0818 717100
ITALIA	800-SAMSUNG (800.7267864)
KOSOVO	038 40 30 90
LATVIA	8000-7267
LITHUANIA	8-800-77777
LUXEMBURG	261 03 710
MONTENEGRO	020 405 888
NETHERLANDS	088 90 90 100
NORTH MACEDONIA	023 207 777
NORWAY	21629099
POLAND	801-172-678* (* operator tariff)
PORTUGAL	210 608 098 (National landline call, Weekdays 9 AM to 8 PM)
ROMANIA	0800872678 (Free call) / *8000 (Network call rate) (Call Center Program: Mon - Fri: 9 AM - 6 PM)
SERBIA	011 321 6899
SLOVAKIA	0800 - SAMSUNG (0800-726 786)
SLOVENIA	080 697 267 (toll-free number)
SPAIN	91 175 00 15
SWEDEN	0771-400 300
SWITZERLAND	0800 726 786
TÜRKİYE	444 77 11
UK	0333 000 0333

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