Installation Instructions

BEFORE YOU BEGIN

Read these instructions completely and carefully.

⚠️ IMPORTANT: Observe all governing codes and ordinances. Save these instructions for local inspector's use.

ℹ️ Note to Installer: Be sure to leave these instructions with the Consumer.

ℹ️ Note to Consumer: Keep these instructions for future reference.

ℹ️ Skill level: Installation of this appliance requires basic mechanical skills.

⏱️ Completion time:

• Refrigerator Installation: 20 minutes
• Water Line Installation: 30 minutes

Proper installation is the responsibility of the installer.

Product failure due to improper installation is not covered under the Warranty.

TOOLS YOU MAY NEED

• Adjustable Wrench
• 3/8" and 5/8" Socket Ratchet/Driver
• 1/4" Outer Diameter Compression Nut and Ferrule (sleeve) (icemaker models only)
• Phillips-Head Screwdriver
• 3/32", 1/8" & 3/16" Allen Wrenches
• 1/8" Drill Bit and Electric or Hand Drill
• Pencil
• Wire Cutters
• Tape Measure
• 1/4" Nut Driver
• Level
• Torx T20, Driver

PREPARATION

MOVING THE REFRIGERATOR INDOORS

If the refrigerator will not fit through a doorway, the refrigerator door and freezer drawer or door can be removed.

• To remove the refrigerator door, see Step 1 in the Reversing the Door Swing section.
• To remove the freezer drawer, see the Removing the Freezer Drawer section.

WATER SUPPLY TO THE ICEMAKER AND DISPENSER

If the refrigerator has an icemaker, it will have to be connected to a cold water line. A GE Appliances water supply kit (containing tubing, shutoff valve, fittings and instructions) is available at extra cost from your dealer, by visiting GEAppliances.com (in Canada at GEAppliances.ca) or from Parts and Accessories, 877.959.8688 (in Canada 1.800.661.1616).

APPLIANCE DIMENSIONS

Diagrams show typical dimensions for Single Door Models (with drawer or with refrigerator and freezer doors) and French Door Models. Specific measurements are provided in the table below.

NOTE: * The height of the refrigerator to the top of the door. ** Includes the handle.

MEASURE THE CABINET OPENING

Measure the width of the cabinet opening where the refrigerator will be placed (Dimension B). Account for any countertop overhang, baseboard thickness, and desired clearance. Width B should not be less than 30"-36" (76.2 cm - 91.4 cm), depending on the model. The refrigerator should be placed approximately in the middle of this opening.

INSTALLING THE REFRIGERATOR

REFRIGERATOR LOCATION

• Do not install where the temperature will go below 60°F (16°C) as it may not run often enough to maintain proper temperatures.
• Do not install where the temperature will go above 100°F (37°C) as it may not perform properly.
• Do not install in a location exposed to water (rain, etc.) or direct sunlight.
• Install on a floor strong enough to support it fully loaded.

CLEARANCES

Allow the following clearances for ease of installation, proper air circulation, and plumbing/electrical connections:

• Sides: 1/8" (3 mm)
• Top: 1" (25 mm) (Cabinet/Hinge Cover)
• Back: 2" (50 mm)

IMPORTANT NOTES

This refrigerator, without handles, ranges from 26-3/4" to 35-3/8" (67.9 cm - 89.9 cm) depending on the model (see dimension G). Doors and passageways must be at least 36" (91.4 cm) wide to allow the refrigerator to pass with doors attached. If passageways are narrower, doors can be removed to prevent scratches and damage.

• If you need to remove the door on a French door model, see "Removing French Doors".
• If you need to remove the door on a single refrigerator door model, see "Reversing the Door".
• To remove the freezer door on models with a freezer drawer, see "Removing Freezer Drawer".
• For models with a hinged freezer door, see "Reversing the Door".
• If door removal is not necessary, skip to Page 31. Leave tape and packaging on doors until the refrigerator is in its final location. Install door handles after placement (see Steps 1 and 2).
• SKID REMOVAL: Tilt refrigerator to each side to remove the skid.
• NOTE: Use a padded hand truck. Place the refrigerator with a side against the truck. Two people are recommended for moving and installation.

1 ATTACH REFRIGERATOR HANDLES

Align the slots on the handle with the mounting fasteners. Slide the handle down until it stops. For French Door models, follow the same procedure for both doors. Verify the handle is securely attached by pulling upwards.

ATTACH FREEZER HANDLE

⚠️ WARNING: Improper handle installation may allow the handle to detach, posing a fall risk. Wear closed-toe shoes. Grasp the handle firmly during installation. Review instructions and graphics before starting.

INSTALLING THE REFRIGERATOR (Cont.)

2A SLIDE-ON TYPE FREEZER HANDLE

Align the handle endcap slots with the mounting fasteners. Slide the handle to the right until it stops. Gently tap the left side of the handle with a rubber mallet or a hammer with a towel to ensure it is secure and does not move. Avoid excessive force.

2B FREEZER HANDLE WITH SET-SCREWS

ℹ️ IMPORTANT: Do not use power tools. Use the provided 1/8" hex key. Remove protective film from door/drawer fronts. Remove handle from packaging. Place handle over fasteners until flush. Tighten set screws in handle end caps clockwise until snug, but do not fully tighten yet. Hold handle firmly against the door, ensuring no gaps, then fully tighten the set screws.

INSTALLING THE REFRIGERATOR (Cont.)

REMOVING FRENCH DOORS (on some models)

⚠️ WARNING: Follow all steps carefully. Failure to do so, leaving off parts, or overtightening screws can lead to the door falling off, causing injury and property damage.

IMPORTANT NOTES:

• Read all instructions before starting.
• Handles are included inside the refrigerator.
• Keep screws with their related parts.
• Provide a non-scratching work surface for doors.

⚠️ CAUTION Lifting Hazard: Use assistance when handling, moving, or lifting refrigerator doors. Place doors carefully to prevent damage.

⚠️ WARNING: Unplug the refrigerator before proceeding to eliminate the risk of electric shock or injury.

Tape doors shut with adhesive tape.

1 REMOVING RIGHT DOOR

A. Remove the hinge cover on the right refrigerator door using a Phillips screwdriver.

B. Using a 5/16" socket/ratchet driver, remove bolts securing the top hinge to the cabinet. Lift the hinge support straight up to free the hinge pin.

C. Remove tape from the right door, tilt it away from the cabinet, and lift it off the center hinge pin.

D. Set the door on a non-scratching surface with the inside up.

2 REMOVING LEFT DOOR

A. For Ice and Water Models Only: Unplug the water line from the back of the refrigerator and remove any tape securing it.

INSTALLING THE REFRIGERATOR (Cont.)

2 REMOVING LEFT DOOR (cont.)

B. Remove the hinge cover on the left refrigerator door using a Phillips screwdriver.

C. Unplug the 3 wire connectors. For Ice and Water Models Only: Pull the water line very carefully.

D. Using a 5/16" socket/ratchet driver, remove the bolts securing the top hinge to the cabinet.

For NON Ice and Water Models Only: Lift the hinge straight up, passing the wire through the hinge slot. For Ice and Water Models Only: Do not remove the hinge from the door.

E. Remove tape from the door, open it 90 degrees, tilt it away from the cabinet, and lift it off the center hinge pin.

F. Set the door on a non-scratching surface with the inside up.

3 REMOVING CENTER HINGES AND BRACKETS

A. Using a 1/4" Allen wrench, remove the 2 hinge pins from the hinge brackets.

B. Using a 5/16" socket/ratchet driver, remove the bolts securing the center hinge brackets to the cabinet.

INSTALLING THE REFRIGERATOR (Cont.)

REINSTALLING FRENCH DOORS (on some models)

IMPORTANT NOTES:

• Read all instructions before starting.
• ⚠️ CAUTION Lifting Hazard: Use assistance when handling doors. Place doors carefully to prevent damage.
• ⚠️ WARNING: Unplug the refrigerator before proceeding to prevent electric shock or injury.

1 REINSTALLING CENTER HINGE BRACKETS AND HINGES

A. Using a 5/16" socket/ratchet driver, reinstall the bolts and center hinge brackets to the cabinet.

B. Using a 1/4" Allen wrench, reinstall the 2 hinge pins into the hinge brackets.

2 REHANGING THE RIGHT DOOR

A. Lower the refrigerator door onto the right hinge pin.

B. Align the door with the cabinet. Loosely attach the hinge to the top of the cabinet with the previously removed bolts.

C. Ensure the gasket is flush against the cabinet and not folded. Tighten the bolts to 60 lb/in. (6.78 Nm).

D. Replace the right hinge cover using a Phillips screwdriver.

INSTALLING THE REFRIGERATOR (Cont.)

3 REHANGING THE LEFT DOOR

A. For NON Ice and Water Models Only: Pass the wire through the hinge slot. Place the hinge pin into the top of the door.

B. Lower the refrigerator door onto the left hinge pin.

C. Align the door with the cabinet. Loosely attach the hinge to the top of the cabinet with the previously removed bolts.

D. Ensure the gasket is flush against the cabinet and not folded. Tighten the bolts to 60 lb/in. (6.78 Nm).

E. Plug the wire connectors together and route the wire inside the plastic port.

F. For Ice and Water Models Only: Insert the water line into the hole and pass through the plastic port to the back of the refrigerator. Plug the water line back into the fixture on the back of the refrigerator. Tape the water line to the refrigerator.

G. Replace the left hinge cover using a Phillips screwdriver.

INSTALLING THE REFRIGERATOR (Cont.)

REMOVING FREEZER DRAWER (on some models)

IMPORTANT NOTES:

• Read all instructions before starting.
• Provide a non-scratching work surface for doors.

1 REMOVE THE BASKETS

A. Open the freezer drawer until it stops.

B. Pull the top basket out until it stops. Lift the basket up on the front and out to remove.

C. The lower basket rests on a frame. Lift the front of the basket and pull it forward. Release the pins from the frame slots to remove the basket.

2 REMOVE THE DRAWER FRONT

A. Remove the screw on each side of the railing.

B. Lift up on both sides of the freezer drawer handle to separate the drawer railings from the rail assemblies.

C. Set the drawer front on a non-scratching surface.

D. Push the rail assemblies back into locking position.

INSTALLING THE REFRIGERATOR (Cont.)

REINSTALL FREEZER DRAWER (on some models)

3 REINSTALL FREEZER DRAWER FRONT

A. Pull the rail assemblies to their maximum extension.

B. Locate the slots on the inside of each slide.

C. Insert the hooks on the ends of the drawer assembly extensions into the slots near the back of the slides.

D. Lower the front end of the freezer drawer assembly so the side tabs fit into the front slots on the rail assemblies.

E. Replace the safety screws in both sides of the slide assemblies.

F. Replace lower and upper baskets (see "About freezer drawer", page 18).

INSTALLING THE REFRIGERATOR (Cont.)

REVERSING THE DOOR (on some models)

⚠️ WARNING: Follow all steps carefully. Failure to do so, leaving off parts, or overtightening screws can lead to the door falling off, causing injury and property damage.

IMPORTANT NOTES:

• Read all instructions before starting.
• Logo badges, handles, plugs, and hinge covers are included inside the refrigerator (some models).
• Keep screws with their related parts.
• Provide a non-scratching work surface for doors.

⚠️ CAUTION Lifting Hazard: Use assistance when handling, moving, or lifting refrigerator doors. Place doors carefully to prevent damage.

NOTE: The lower door hinge pin and hinge are keyed and must match correctly for the door to self-close properly. Freezer doors are heavy; use both hands to secure the door before lifting.

⚠️ WARNING: Unplug the refrigerator before proceeding to eliminate the risk of electric shock or injury.

1 REMOVE THE REFRIGERATOR DOORS

A. Tape the door shut with masking tape.

B. Remove right and left hinge covers on top of the refrigerator using a Phillips screwdriver.

C. Using a 5/16" socket/ratchet driver, remove the bolts securing the top hinge to the cabinet. Lift the hinge straight up to remove.

D. Remove tape and tilt the refrigerator door away from the cabinet. Lift the door off the center hinge pin.

E. Set the refrigerator door on a non-scratching surface with the inside up.

For Models With a Freezer DRAWER:

F. Using a 1/4" Allen wrench, remove the hinge pin from the hinge bracket. The hinge pin will be used again on the opposite side.

G. Using a 5/16" socket/ratchet driver, remove the bolts securing the center hinge to the cabinet.

INSTALLING THE REFRIGERATOR (Cont.)

1 REMOVE THE REFRIGERATOR DOORS (Cont.)

H. Remove button plugs from the left side of the cabinet and install them in the holes where the hinge bracket was removed.

I. Flip the center hinge bracket and install it on the left side of the cabinet where the button plugs were removed.

J. Using a 1/4" Allen wrench, install the hinge pin into the center hinge bracket.

For Models With a Freezer DOOR:

F. Tape the freezer door shut with adhesive tape.

G. Using a 1/4" Allen wrench, remove the hinge pin from the hinge bracket. This pin will be used on the opposite side.

H. Remove tape, tilt the door away from the cabinet, and lift it off the bottom hinge pin.

I. Using a thin-blade screwdriver, remove the button plug from the top left side of the door and install it on the opposite side.

J. Set the door on a non-scratching surface with the inside up.

K. Using a 5/16" socket/ratchet driver, remove the bolts securing the center hinge to the cabinet.

L. Locate button plugs in the kit and install them in the opposite side of the center hinge.

M. Flip the center hinge bracket. Using a 5/16" socket/ratchet driver, install the center hinge bolt on the left side of the cabinet and torque to 60 in-lb. (6.78 Nm).

N. Using a 1/4" Allen wrench, install the hinge pin into the center hinge bracket. Do not let the pin go past the bottom of the bracket.

O. Using a 5/16" socket/ratchet driver, remove the screws from the bottom hinge bracket. These will be reinstalled on the other side. Pull up on the hinge pin to remove.

P. Using a Torx T-20 screwdriver, remove the screw from the cabinet and install it on the other side.

Q. Using a 5/16" socket/ratchet driver, install the bottom hinge bracket and torque the screws to 60 in-lb. (6.78 Nm). Remount the hinge and pin in the opposite hole on the cabinet.

INSTALLING THE REFRIGERATOR (Cont.)

2 REINSTALL FREEZER DOOR

⚠️ WARNING: Follow all steps carefully. Failure to do so, leaving off parts, or overtightening screws can lead to the door falling off, causing injury and property damage.

A. Using a Torx T-20 screwdriver, remove the bolts securing the door stop on the bottom right of the door.

B. Using a Torx T-20 screwdriver, remove the plastic force closure on the bottom right of the door.

C. Flip the plastic force closure and mount it to the bottom left of the door.

D. Install the door stop to the bottom left of the door.

E. Lower the freezer door and make sure to insert the hinge pin in the bottom hole of the door.

F. Straighten the door and align it with the center hinge bracket. Using a 1/4" Allen wrench, turn the hinge pin until it extends through the hinge bracket and into the door.

3 REINSTALL REFRIGERATOR DOOR

A. Using a Torx T-20 screwdriver, remove the bolts securing the door stop on the bottom right of the door.

B. Transfer the plastic thimble to the opposite hole. Install the door stop with the plastic thimble on the opposite side.

C. Using a Torx T-20 screwdriver, remove the plastic force closure on the bottom right of the door.

D. Flip the plastic force closure and mount it to the bottom left of the door.

E. Install the door stop to the bottom left of the door.

F. Lower the refrigerator door and make sure to insert the hinge pin in the bottom hole of the door.

G. Remove the hinge base from the hinge. Flip the hinge over and remount to hinge base.

INSTALLING THE REFRIGERATOR (cont.)

3 REINSTALL REFRIGERATOR DOOR (Cont.)

H. Insert the top hinge pin inside the hole in the top left of the refrigerator door. Align the door with the cabinet. Attach the hinge to the top of the cabinet loosely with the bolts removed previously. Ensure the gasket is flush against the cabinet and not folded. Support the door on the handle side, ensure the door is straight, and the gap between doors is even. While holding the door, tighten screws to 60 in-lb. (6.78 Nm).

For Models with a Freezer DRAWER:

I. Remove the front insert from the left hinge cover. Install the left hinge cover using a Phillips screwdriver and the screw removed earlier.

J. Locate the insert for the right hinge cover and install it. Install the right hinge cover using a Phillips screwdriver and the screws removed earlier.

4 TRANSFER HANDLE MOUNTING FASTENERS

A. Remove the plug from the lower right hole.

B. Using a Phillips screwdriver, remove the screws holding the mounting brackets from the left side and install them on the right side.

5 INSTALLING LOGO BADGE

A. Locate the new logo badge. Remove adhesive backing, align pins with door holes, and apply pressure to stick it to the door.

B. Locate the button plug and install it in the opposite side of the handle.

INSTALLING THE REFRIGERATOR (cont.)

CONNECTING TO THE HOUSE WATER LINE (icemaker and dispenser models)

⚠️ WARNING: Connect to potable water supply only. Cold water supply is required for automatic icemaker operation. Water pressure must be between 40 and 120 psi (275-827 kilopascals).

⚠️ ELECTRIC SHOCK HAZARD: Attach tubing clamp using existing hole only. DO NOT drill into the refrigerator.

NOTES:

• Ensure the refrigerator power cord is unplugged before connecting the water line.
• Purge the house water line for at least 2 minutes before connecting.
• Some models have the refrigerator connection at the water valve (Configuration 1), others at the end of tubing outside the compressor compartment (Configuration 2).
• For Configuration 1 Models, remove the plastic flexible cap at the water valve connection.

Water supply connection: If using copper tubing, place a compression nut and ferrule onto the tubing end. If using Universal water line tubing, nuts are pre-assembled.

Refrigerator Connection: For copper tubing, insert the end into the refrigerator connection as far as possible and tighten the fitting. For Universal tubing, insert the molded end and tighten the compression nut hand-tight, then one additional turn with a wrench. Overtightening may cause leaks.

Refrigerator Connection Using the Tubing Clamp: Fasten the tubing into the provided clamp. You may need to pry open the clamp.

TURN ON THE WATER SUPPLY (Icemaker models only)

Turn water on at the shutoff valve and check for leaks.

PLUG IN THE REFRIGERATOR

For models with an icemaker, ensure the icemaker switch is set to 0 (off) before plugging in. Refer to grounding information attached to the power cord.

INSTALLING THE WATER LINE

BEFORE YOU BEGIN

Recommended copper water supply kits: WX8X2, WX8X3, or WX8X4. Approved plastic water supply lines: Universal Water Line Refrigerator Tubing (WX08X10006, WX08X10015, WX08X10025).

When connecting to a GE Appliances Reverse Osmosis Water System, use the GE Appliances RV Kit. For other systems, follow manufacturer recommendations.

If using a Reverse Osmosis system AND a refrigerator water filter, use the refrigerator's filter bypass plug to prevent issues like hollow ice cubes.

This water line installation is not warranted by the refrigerator or icemaker manufacturer. Follow instructions carefully to minimize risk of expensive water damage.

Water hammer in house plumbing can cause damage. Call a qualified plumber to correct it before installing the water supply line.

Do not connect to the hot water line.

Do not install icemaker tubing where temperatures fall below freezing.

When using electrical devices (like a power drill), ensure they are double insulated or grounded, or battery powered, to prevent electric shock.

All installations must comply with local plumbing codes.

WHAT YOU WILL NEED

• 1/4" outer diameter Copper or Universal Water Line Refrigerator Tubing kit. Ensure copper tubing ends are cut square.
• Measure tubing length needed, allowing extra for moving the refrigerator.
• Available Universal Water Line Refrigerator Tubing Kits: 6' (WX08X10006), 15' (WX08X10015), 25' (WX08X10025).

⚠️ WARNING: Connect only to potable water supply. Cold water is required for icemaker operation. Pressure: 40-120 psi (275-827 kPa).

WHAT YOU WILL NEED (cont.)

NOTE: Only GE Appliances approved plastic tubing is supplied in Universal Water Line Refrigerator Tubing kits. Do not use other plastic lines, as they may crack or rupture over time.

• GE Appliances water supply kit (tubing, shutoff valve, fittings) available from dealer or Parts and Accessories (877.959.8688).
• Cold water supply: 20-120 p.s.i. (138-827 kPa).
• Power drill.
• 1/2" or adjustable wrench.
• Straight and Phillips blade screwdriver.
• Two 1/4" outer diameter compression nuts and 2 ferrules (sleeves) for copper tubing.
• If using Universal Water Line Tubing, fittings are pre-assembled.
• If existing copper line has a flared fitting, use an adapter or cut off the flare and use a compression fitting. Do not cut Universal Water Line Tubing's formed end.
• Shutoff valve for cold water line (minimum 5/32" inlet diameter). Saddle-type shutoff valves are included in many kits. Ensure compliance with local plumbing codes.

1 SHUT OFF THE MAIN WATER SUPPLY

Turn on the nearest faucet to clear the line of water.

2 CHOOSE THE VALVE LOCATION

Choose an accessible location. Connect to the side of a vertical water pipe. If connecting to a horizontal pipe, connect to the top or side to avoid sediment.

3 DRILL THE HOLE FOR THE VALVE

Drill a 1/4" hole in the water pipe using a sharp bit. Remove any burrs. Be careful not to let water drain into the drill. Failure to drill a 1/4" hole may result in reduced ice production or smaller cubes.

4 FASTEN THE SHUTOFF VALVE

Fasten the shutoff valve to the cold water pipe with the pipe clamp.

NOTE: Massachusetts Plumbing Codes 248CMR apply; saddle valves are illegal and not permitted in Massachusetts. Consult a licensed plumber.

5 TIGHTEN THE PIPE CLAMP

Tighten clamp screws until the sealing washer swells. Do not over-tighten or crush the tubing.

6 ROUTE THE TUBING

Route the tubing between the cold water line and the refrigerator, through a hole drilled in the wall or floor, as close to the wall as possible.

7 FASTEN THE SHUTOFF VALVE

For copper tubing: Place compression nut and ferrule onto tubing end, connect to shutoff valve, and tighten securely. For plastic tubing: Insert molded end into shutoff valve, tighten compression nut hand-tight, then one additional turn with a wrench. Overtightening may cause leaks.

NOTE: Massachusetts Plumbing Codes 248CMR apply; saddle valves are illegal and not permitted in Massachusetts. Consult a licensed plumber.

8 FLUSH OUT THE TUBING

Turn on the main water supply and flush the tubing until the water is clear. Shut off water at the valve after about one quart (1 liter) or 2 minutes of flushing.

Return to Step 11 in "Installing the Refrigerator" to complete installation.

INSTALLING THE REFRIGERATOR (cont.)

PUT THE REFRIGERATOR IN PLACE

Move the refrigerator to its final location.

LEVEL THE REFRIGERATOR

Adjust the front leveling legs so the refrigerator is firmly positioned on the floor. Raise the front slightly so the door closes easily when opened halfway. Turn legs clockwise to raise, counterclockwise to lower.

LEVEL THE REFRIGERATOR DOORS (on some models)

A level refrigerator is necessary for perfectly even doors. If doors are uneven, turn the adjustable pin with a 1/4" allen wrench to raise the lowest door.

Refrigerator suggested assembly

Shelves shown in the location for best energy efficiency.

GYE18J, PYE18H (18 cuft. Models): French Door with Freezer Drawer

GWE19J (19 cuft. Models): French Door with Freezer Drawer

GNE21D, GNE21F, PNE21N, GNE27J (21, 27 cuft. Models): French Door with Freezer Drawer

GDE21D, GDE21E, GDE25E (21, 25 cuft. Models): Single Door with Freezer Drawer

GBE21D, GBE21A (21 cuft. Models): Single Door with Freezer Door

GFE24J, PFE24H (24 cuft. Models): French Door with Freezer Drawer

GYE21J, GFE26J (21, 26 cuft. Models): French Door with Freezer Drawer

GWE22J, GNE25D, GNE25J, PNE25N (22, 25 cuft. Models): French Door with Freezer Drawer

GNE27E (27 cuft. Models): French Door with Freezer Drawer

Note: Icemaker in the door is available for all 24 and 26 french door models.

TROUBLESHOOTING TIPS: Normal Operating Conditions

Newer refrigerators sound different from older ones. Modern refrigerators have more features and newer technology.

Do you hear what I hear? These conditions are normal.

HUMMM... WHOOSH...

• The high-efficiency compressor may run faster and longer than your old refrigerator, producing a high-pitched hum or pulsating sound.
• A whooshing sound when doors close is due to pressure equalization within the refrigerator.

WHIR!

• Fans may spin at high speeds when the refrigerator is first plugged in, when doors are opened frequently, or when a large amount of food is added. This helps maintain correct temperatures.
• Fan speeds change to provide optimal cooling and energy savings.

CLICKS, POPS, CRACKS and SNAPS

• Cracking or popping sounds when first plugged in occur as the refrigerator cools to the correct temperature.
• Expansion and contraction of cooling coils during and after defrost can cause cracking or popping sounds.
• On icemaker models, ice cubes dropping into the ice bucket after an ice-making cycle is normal.
• On dispenser models, water lines may move during water dispense.

WATER SOUNDS

• Refrigerant flow through cooling coils may create a gurgling noise, like boiling water.
• Water dripping on the defrost heater can cause sizzling, popping, or buzzing sounds during defrost.
• A dripping noise may occur during defrost as ice melts from the evaporator into the drain pan.
• Closing the door may cause a gurgling sound due to pressure equalization.

Troubleshooting Tips... Before you call for service

Save time and money! Review these tips first.

Refrigerator does not operate

• Possible Cause: Refrigerator in defrost cycle. What to Do: Wait about 30 minutes for defrost cycle to end.
• Possible Cause: Controls set to OFF. What to Do: Set controls to a lower temperature setting.
• Possible Cause: Refrigerator unplugged. What to Do: Push plug completely into outlet.
• Possible Cause: Fuse blown/circuit breaker tripped. What to Do: Replace fuse or reset breaker.
• Possible Cause: Refrigerator in showroom mode. What to Do: Unplug and plug back in.
• Possible Cause: Leveling legs need adjusting. What to Do: See "Level the Refrigerator".

Vibration or rattling (slight vibration is normal)

• Possible Cause: Normal when first plugged in. What to Do: Wait 24 hours for complete cool down.
• Possible Cause: Occurs when large amounts of food are added. What to Do: This is normal.
• Possible Cause: Door left open. What to Do: Check if packaging is holding door open.
• Possible Cause: Hot weather or frequent door openings. What to Do: This is normal.
• Possible Cause: Temperature controls set too cold. What to Do: See "Controls" section.

Motor operates for long periods or cycles on and off frequently

• Possible Cause: Temperature control not set cold enough. What to Do: Set control one step colder.
• Possible Cause: Warm weather or frequent door openings. What to Do: See "Controls" section.
• Possible Cause: Door left open. What to Do: Check if packaging is holding door open.

Refrigerator or freezer compartment too warm

• Possible Cause: Door left open. What to Do: Check if packaging is holding door open.
• Possible Cause: Too frequent or too long door openings. What to Do: This is normal.
• Possible Cause: Automatic energy saver system circulates warm liquid around front edge of freezer compartment. What to Do: This helps prevent condensation on the outside.

Frost or ice crystals on frozen food (frost within package is normal)

• Possible Cause: Automatic icemaker switch is OFF. What to Do: Set switch to ON.
• Possible Cause: Water supply off or not connected. What to Do: See "Installing the Water Line" section.

Divider between refrigerator and freezer compartments feels warm

• Possible Cause: Freezer compartment too warm. What to Do: Wait 24 hours for complete cool down.

Automatic icemaker does not work

• Possible Cause: Piled up cubes in storage bin. What to Do: Level cubes by hand.
• Possible Cause: Ice cubes stuck in icemaker. What to Do: Turn off icemaker, remove cubes, turn back on.
• Possible Cause: Filter not properly installed / Filter water leak. What to Do: Replace filter or ensure proper installation (see water filter section).
• Possible Cause: Normal, when first plugged in or after power outage. What to Do: Wait 24 hours for temperatures to stabilize.

Freezer cooling, refrigerator not cooling

• Possible Cause: Normal. What to Do: Wait 24 hours for temperatures to stabilize.

Ice dispenser opens after closing freezer drawer (on some models)

• Possible Cause: Normal. What to Do: The dispenser door may open after closing the freezer drawer to allow access.

Ice cubes have odor/taste

• Possible Cause: Ice storage bin needs cleaning. What to Do: Empty and wash bin. Discard old cubes.
• Possible Cause: Food transmitting odor/taste to ice cubes. What to Do: Wrap foods well.
• Possible Cause: Interior needs cleaning. What to Do: See "Care and Cleaning" section.
• Possible Cause: Water filter clogged. What to Do: Replace filter or use bypass plug.

Small or hollow cubes

• Possible Cause: Door left open. What to Do: Check if packaging is holding door open.
• Possible Cause: Temperature control not set cold enough. What to Do: See "Controls" section.

Slow ice cube freezing

• Possible Cause: Icemaker switch is OFF, but water supply not connected. What to Do: Set switch to OFF. Connecting it ON will damage the water valve.

Frequent "buzzing sound"

• Possible Cause: Icemaker switch is ON, but water supply not connected. What to Do: Set switch to OFF. Keeping it ON will damage the water valve.

Door/drawer does not close by itself

• Possible Cause: Leveling legs need adjusting. What to Do: See "Level the Refrigerator".

Freezer door/drawer pops open when refrigerator door is closed

• Possible Cause: Normal. What to Do: Indicates a good seal on the freezer door/drawer. If it doesn't auto-close, see "Door/drawer does not close by itself".

Food freezing in the refrigerator

• Possible Cause: Food too close to air vent. What to Do: Move food away from air vent.
• Possible Cause: Refrigerator control set too cold. What to Do: Move control to a warmer setting one increment at a time.

Water is leaking from dispenser

• Possible Cause: Glass not held under dispenser long enough. What to Do: Hold glass under dispenser for 2-3 seconds after releasing button.
• Possible Cause: Air in water line. What to Do: Dispense water for at least 2 minutes to remove air.

My display is showing tc

• Possible Cause: Turbo Cool function activated. What to Do: See "Controls" section.

Water filter indicator light changed color

• Possible Cause: Normal. What to Do: Filter cartridge should be replaced when the indicator light turns red.

Water filter indicator light remains red even after replacing the water filter

• Possible Cause: Improperly installed filter / Leak detected / Expired filter. What to Do: Verify filter model (XWFE, not XWF). Check for scratches/damage to filter label. Replace if damaged. See "Water Filter Cartridge" section.
• Possible Cause: Filter indicator needs reset. What to Do: Press and hold the WATER FILTER pad for 3 seconds.

Water filter indicator light is not lit

• Possible Cause: Normal. What to Do: Replace cartridge when indicator light turns red.

Handle is loose / handle has a gap

• Possible Cause: Handle needs adjusting. What to Do: See "Attach the Refrigerator Handle" and "Attach the Freezer Handle" sections.

Refrigerator doors are not even (on French Door models only)

• Possible Cause: Doors need realigning. What to Do: See "Level the Refrigerator Doors" section.

Baskets stick or jam when opening or closing

• Possible Cause: Baskets are too full. What to Do: Remove some products from the basket to open/close. Readjust products or remove items above the rim.

Filter Status Indicator LED turns red

• Possible Cause: Filter reaching expired state or expired. What to Do: Press Filter Status pad to check remaining life. Replace if 0%. LED will flash 3 times and turn off when a new filter is detected.

LEAK or scrolling "LEAK" on the display

• Possible Cause: Filter leak detected. What to Do: Replace filter. Wipe off filter/area if water is present.

Water is disabled

• Possible Cause: Filter not detected / No communication with filter. What to Do: Verify filter model (XWFE, not XWF). Check for scratches/damage. Replace if damaged.

Filter Status indicator LED flashing red

• Possible Cause: Filter not properly installed. What to Do: Replace filter or ensure proper installation (see water filter section).

Buzzer sound

• Possible Cause: "Err" on display / Water disabled / Filter Status LED flashing red / Filter not properly installed. What to Do: Address filter issues as described above.

Limited Warranty

GE Appliances Refrigerator Limited Warranty

For US Customers: Warranty service provided by Factory Service Centers or authorized technicians. Visit GEAppliances.com or call 800.GE.CARES (800.432.2737). Have serial and model numbers ready. Data port may be used for diagnostics; advise technician if you do not want data submitted.

For the Period of:

• One Year (from original purchase): GE Appliances will replace any part failing due to defects in materials or workmanship, including free labor and service.
• Thirty Days (Water filter, if included): GE Appliances will replace any part of the water filter cartridge failing due to defects, including free labor and a replacement cartridge.

GE PROFILE™ AND GE CAFÉ™ MODELS

• Five Years (from purchase): GE Appliances will replace any part of the sealed refrigerating system (compressor, condenser, evaporator, tubing) failing due to defects, including free labor and service.

What GE Appliances Will Not Cover:

• Service trips to teach product use.
• Improper installation, delivery, or maintenance.
• Product abuse, misuse, commercial use, or use for other than intended purpose.
• Loss of food due to spoilage.
• Replacement of house fuses or resetting circuit breakers.
• Damage to finish not reported within 48 hours of delivery.
• Water filter replacement due to pressure outside range or sediment.
• Light bulbs or water filters (except as noted above).
• Damage from accident, fire, floods, or acts of God.
• Incidental or consequential damages.
• Product inaccessible for service.
• Damage caused by non-GE Appliances Brand water filters.

EXCLUSION OF IMPLIED WARRANTIES

Remedy is product repair. Implied warranties (merchantability, fitness for purpose) are limited to one year or shortest period allowed by law.

For US Customers: Warranty extends to original purchaser and succeeding owner for home use in the USA. Service may require trip charge or travel to authorized location. Alaska warranty excludes shipping/service call costs. Some states limit incidental/consequential damages. Specific legal rights may vary by state.

Warrantor: GE Appliances, a Haier company, Louisville, KY 40225

For Customers in Canada:

Warranty extends to original purchaser and succeeding owner for home use in Canada. In-home service provided where available and deemed reasonable by MC Commercial Inc. Service may require trip charge or travel to authorized location if service is unavailable in the area.

Warrantor Canada: MC Commercial Inc., Burlington Ontario, L7R 5B6

Water Filter Cartridge XWFE Limited Warranty

Contact geapplianceparts.com or 800.GE.CARES.

For the period of Thirty Days (from original purchase): GE Appliances will replace any part of the water filter cartridge failing due to defects in materials or workmanship.

What GE Appliances will not cover: Service trips, improper installation, abuse, misuse, commercial use, fuse replacement, damage from accident/fire/flood/acts of God, incidental/consequential damages.

EXCLUSION OF IMPLIED WARRANTIES: Remedy is part exchange. Implied warranties limited to six months or shortest period allowed by law.

Warranty extends to original purchaser and succeeding owner for home use in the USA. Alaska warranty excludes shipping/service calls. Some states limit incidental/consequential damages.

For Purchases Made In Iowa: Form must be signed by buyer and seller before sale consummation. Seller must retain form for two years.

Warrantor: GE Appliances, a Haier company, Louisville, KY 40225

Performance Data Sheet

Model: GE Appliances XWFE

System certified by IAPMO R&T against NSF/ANSI Standards 42, 53, 401 and P473 for reduction claims. Actual performance may vary with local water conditions.

It is essential that manufacturer's recommended installation, maintenance, and filter replacement requirements are met for advertised performance. See Installation Manual for Warranty information.

NOTE: Testing performed under standard laboratory conditions; actual performance may vary. Replacement Cartridge: XWFE. For costs, call 1.877.959.8688 or visit gewaterfilters.com.

⚠️ WARNING: To reduce risk associated with ingestion of contaminants, do not use with microbiologically unsafe water or water of unknown quality without adequate disinfection. Systems certified for cyst reduction may be used on disinfected water with filterable cysts.

NOTICE: To reduce risk of water leakage or flooding, and ensure optimal filter performance:

• Read and follow use instructions.
• Installation must comply with state and local plumbing codes.
• Do not install if water pressure exceeds 120 psi (827 kPa). If pressure exceeds 80 psi (552 kPa), install a pressure-limiting valve. Consult a plumber if unsure about checking water pressure.
• Do not install where water hammer conditions may occur. Install a water hammer arrester if needed. Consult a plumber if unsure.
• Do not install on hot water supply lines. Maximum operating temperature is 100°F (38°C).
• Protect filter from freezing. Drain filter when temperatures drop below 33°F (0.6°C).
• Change filter every six months or sooner if water flow rate noticeably reduces. Failure to replace may lead to reduced performance, cracks, leakage, or flooding.

Substance Tested for Reduction:

Application Guidelines/Water Supply Parameters:

• Water Pressure: 25-120 psi (172-827 kPa)
• Water Temperature: 33°F-100°F (0.6°C-38°C)
• Capacity: 170 gallons (643.5 liters)

Appliance Communication (on some models)

GE WiFi Connect Optional*

Your refrigerator may be GE WiFi Connect compatible using the GE ConnectPlus module. Attach the module to the appliance's communication port to connect to the internet. The GE ConnectPlus allows remote monitoring, control, and notifications via your smartphone. Visit GEAppliances.com/connect for more information on features, compatible apps, and purchasing the module.

Plug the ConnectPlus module into the RJ45 port on the backside of the top refrigerator control cover. No need to remove the cover.

WiFi Connectivity: For assistance with appliance or ConnectPlus network connectivity, call 1-800-220-6899.

REGULATORY INFORMATION

FCC/IC Compliance Statement:

This device complies with Part 15 of the FCC Rules and Canada's license-exempt RSS(s). Operation is subject to two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with Class B digital device limits per Part 15 of FCC Rules, designed for reasonable protection against harmful interference in residential installations. It generates, uses, and radiates RF energy. If not installed and used per instructions, it may cause harmful interference to radio communications. If interference occurs, try reorienting the antenna, increasing separation between equipment and receiver, connecting to a different circuit, or consulting a dealer/technician.

Labelling: Modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.

RF Exposure: This device is authorized for mobile applications only. Maintain at least 20 cm separation distance between the ConnectPlus device and the user's body at all times.

*Select Models Only **For US, US Territories and Canada Only.

Consumer Support

GE Appliances Website

Visit GEAppliances.com (US) or GEAppliances.ca (Canada) 24/7 for questions, assistance, product shopping, and online support services.

Register Your Appliance

Register online for enhanced communication and prompt warranty service. Mail-in registration is also available.

• US: GEAppliances.com/register
• Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

Schedule Service

Schedule service online or call 800.432.2737 (US) or 800.561.3344 (Canada) during normal business hours.

• US: GEAppliances.com/service
• Canada: GEAppliances.ca/en/support/service-request

Extended Warranties

Purchase extended warranties and learn about special discounts online. Available anytime.

• US: GEAppliances.com/extended-warranty or call 800.626.2224.
• Canada: GEAppliances.ca/en/support/purchase-extended-warranty or call 866.277.9842.

Parts and Accessories

Qualified individuals can order parts/accessories online 24/7 or by phone (877.959.8688 US, 800.661.1616 Canada) during business hours. VISA, MasterCard, and Discover accepted.

Instructions in this manual are for user procedures. Other servicing should be referred to qualified personnel. Improper servicing may cause unsafe operation.

Canada specific: Consult yellow pages for distributors, visit GEAppliances.ca/en/products/parts-filters-accessories.

Contact Us

If dissatisfied with service, contact us via website or write to:

• US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225. GEAppliances.com/contact
• Canada: Director, Consumer Relations, MC Commercial Inc. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3. GEAppliances.ca/en/contact-us