Adyen NYC1 and NYC1-SCR User Manual

Revision History

Regulatory

FCC Statement

FCC ID: 2A7UQ-NYC1

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Information

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

Technical Specifications

* Specification can be change without any notice.

Use only original equipped cable USB-A to USB-C.

Use only approved USB adapters. The minimum requirements of USB adapter are 5V/500mA.

Waste Electrical & Electronic Equipment

The symbol means that according to local laws and regulations your product shall be disposed of separately from household waste at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.

General View

Figure 1 shows the physical layout of the Adyen NYC1/NYC1-SCR device.

• 1. LEDs indication: Used for Contactless transaction status or device status.
• 2. On/Off button: Also functions as the Bluetooth pairing and cancel button.
• 3. Rear Pads: Used for USB connection and charging.
• 4. Opening for inserting smart card: Slot for smart card insertion.
• 5. Speaker: Provides audio feedback.
• 6. Contactless reader: Area for contactless card transactions.
• 7. USB port: For USB connectivity.
• 8. Opening for magnetic card: Slot for magnetic stripe card reading.

Getting Started

The NYC1/NYC1-SCR is equipped with a rechargeable Li-Po battery and can be charged via the USB port or Rear pads.

⚠️ Before first use, the battery must be fully charged. If the device is fully discharged, charging time to fully charged would be approximately 1 hour and 30 minutes.

Charging from USB adapter:

A diagram illustrates charging the device using a USB adapter connected to the USB-C port.

Main battery replacement:

To replace the main battery of the NYC1/NYC1-SCR, please contact your local Adyen representative or service provider.

Periodic Inspection and Maintenance

The following inspections must be performed on a regular basis after initial receipt and installation of the NYC1/NYC1-SCR:

• Ensure there are no visual indications of unauthorized opening of the device.
• Verify that there are no unusual wires connected to the ICC acceptor or any of the ports on the terminal.
• Confirm there is no shim device inserted in the ICC acceptor slot.
• Check that the terminal serial number (on the label) corresponds to the one in the inventory paperwork.

Operation Modes

To begin operating the NYC1/NYC1-SCR, it needs to be paired with another Bluetooth BLE device that has the installed application. For downloading the latest SDKs for iOS, Android, and Windows, please contact your distributor.

Application/Firmware download mode, System mode, and Clearing Bluetooth pairing info

Application download mode: To enter this mode, maintain the power button pressed while plugging in the USB cable. A characteristic sound will play, and the first white LED will illuminate. Continue holding the power button until the second white LED lights up, then release the button. A characteristic sound indicates the device is in Boot Loader/Application download mode.

System mode: To enter "SYSTEM MODE", maintain the power button pressed while plugging in the USB cable. A characteristic sound will play, and the first white LED will illuminate. Continue holding the power button until the third white LED lights up, then release the button.

Clear Bluetooth pairing information: To enter "Clear Bluetooth Pairing Info", maintain the power button pressed. A characteristic sound will play, and the fourth white LED will illuminate, then release the power button. A characteristic sound will play when pairing info is cleared.

Status LEDs

System errors

Bluetooth Pairing

To pair the NYC1/NYC1-SCR, connect it to a PC via USB cable. Once connected, a virtual COM port will be created. Check the device manager to identify the connected port. Run the special PC application (see Figure 3). Press the “Search” button in the app; available COM ports will be displayed on the right. Select the connected device's port and press “Connect to device”. On a mobile device (with BLE 4.2), navigate to Bluetooth management, select to connect to NYC1/NYC1-SCR. The mobile screen will display a PASSKEY (Figure 6). White LEDs on the NYC1/NYC1-SCR will light up one by one. The special app will show the Passkey (Figure 4). If the Passkeys match, press the “On/Off” button twice on the NYC1/NYC1-SCR to confirm (Figure 5). The special app will then display “THE DEVICES ARE CONNECTED” (Figure 7). If the Passkeys differ, press the “On/Off” button once on the NYC1/NYC1-SCR to cancel pairing.

Figure 3: PC application showing COM port search.

Figure 4: PC application displaying PASSKEY.

Figure 5: Confirmation step on the PC application.

Figure 6: Mobile device screen showing Bluetooth pairing request with PASSKEY.

Update Firmware and Application with using Firmware API

Firmware and Application on the NYC1/NYC1-SCR can be updated using an application that utilizes the Firmware API. After pairing the NYC1/NYC1-SCR to a COTS device via Bluetooth, as described in “Bluetooth Pairing”, run the Application* on the COTS (smart device) and press "Update device firmware".

Figure 7: Confirmation message "THE DEVICES ARE CONNECTED".

Figure 8: Screenshot of the firmware update interface on a smart device.

* In order to use the NYC1/NYC1-SCR functions with COTS (smart device), special software must be used. Please contact your distributor in order to get the latest demo application and SDK.

Magnetic cards reading

The NYC1/NYC1-SCR features a built-in magnetic card reader with a 3-track magnetic read head, designed to read data from all three tracks with a single swipe.

The magnetic reading head faces downwards. When swiping a card into the reader, the magnetic stripe must be facing upwards, as illustrated. To ensure even reading of the magnetic stripe, keep the edge of the card flat against the inner base of the reader.

Figure 9: Illustration showing the correct orientation and swipe motion for magnetic cards.

Contactless cards reading

The procedure for contactless card transactions may vary depending on the application loaded on the NYC1/NYC1-SCR. Verify the correct procedure with your application provider before performing a contactless card transaction.

To use the Contactless card reading function, special software is required. Please contact your distributor for the latest demo application and SDK.

To Conduct a Contactless Credit/Debit Card Transaction:

1. Place a contactless card onto the NYC1/NYC1-SCR's contactless logo area.
2. Remove the card once the transaction is indicated as completed.

Figure 10: Illustration showing a contactless card being presented to the device.

Smart cards reading

The procedure for smart card transactions can vary depending on the application loaded on the NYC1/NYC1-SCR. Verify the correct procedure with your application provider before performing a smart card transaction.

To Conduct a Smart Card Transaction:

1. Position a smart card with the gold contacts facing upward.
2. Insert it into the ICC card reader slot smoothly and continuously until it seats firmly.
3. Remove the card when the transaction is indicated as completed.

Figure 11: Illustration showing a smart card being inserted into the device.

Care, Maintenance and Warranty

• Keep the NYC1/NYC1-SCR out of reach of small children.
• Keep the NYC1/NYC1-SCR dry. Precipitation, humidity, and liquids containing minerals can corrode electronic circuits.
• Do not use or store in dusty or dirty areas.
• Do not drop or knock the NYC1/NYC1-SCR.
• Do not open the NYC1/NYC1-SCR. Only qualified personnel can open the device and perform repairs. If the NYC1/NYC1-SCR is not working, please contact your dealer.
• Unqualified personnel are forbidden from servicing your NYC1/NYC1-SCR!

Service and Support

For NYC1/NYC1-SCR problems, product service, and repair information, contact your local Adyen representative or service provider.

• International – Contact your local Adyen distributor

Service Returns:

All customers, please contact your local Adyen NV representative or distributor for assistance with your service, return, or replacement.