Audio Solutions for Enterprises: Headsets and Speakerphones | EPOSEPOS Gaming Suite Download
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User Manual for EPOS models including: SCBT20, SCBT16, SCBT20 Wireless Earbuds, Wireless Earbuds, Earbuds
EPOS GTW 270 HYBRID SCBT16 (01) - Google Drive
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DocumentDocumentGTW 270 Hybrid Wireless earbuds | Low-latency USB-C dongle Model: SCBT20 | SCBT16 User Guide https://manual-hub.com/ 1 Contents Welcome 2 Package contents 3 GTW 270 at a glance4 Earbuds at a glance 4 Charge case at a glance 5 Low-latency dongle at a glance 5 How to connect to your devices 6 Pairing with a Bluetooth device 6 Connecting the dongle7 Pairing with the dongle 8 Finding your fit9 Changing the eartips 9 Positioning securely in your ears 9 How to use the basics10 Powering the earbuds on auto connect 10 Powering the earbuds off11 Handling audio12 Handling calls12 Using Siri®, Google NowTM, Alexa 13 Installing the EPOS Gaming Suite13 Changing the voice prompt language14 Updating the firmware14 How to charge15 Charging the earbuds 15 Charging the case 16 Good to know17 Pair up to eight devices17 Overview of the LED indications 17 If you leave the Bluetooth or dongle's range18 Waking up from energy saving mode18 Using the dongle sleeve 19 If a problem occurs 20 How to care for your earbuds 22 Cleaning the products 22 Cleaning the eartips 23 Specifications 24 https://manual-hub.com/ Welcome Welcome No-compromise audio for the gamer on the go. Designed for gaming on the go, let the compact GTW 270 Hybrid wireless earbuds accompany you everywhere you go Break free from the rat race and the hum-drum commute with EPOS immersive audio No-compromise sound excellence and lag-free connection with aptXTM low latency codec to your portable gaming device with the included USB-C dongle provides the best audio experience anywhere Slip the GTW 270 Hybrid earbuds into your ears and slip away from the ordinary world with EPOS signature audio in miniature: Deep tight bass, natural clear mids and sparkling highs that provide the precise audio cues and realism that takes your game experience to the next level even while you are on the move Keep playing no matter where you are Dual microphone design delivers acoustic clarity Five hours of listening time in the earbuds are extended to 20 with the included portable charge case The earbuds are a unique ergonomic shape that is soft and flexible that naturally adjusts to your ear and creates a comfortable, best-in-class acoustic seal This ensures further noise attenuation and lets you lose yourself in the game's immersive audio Break free from the ordinary and escape into new worlds 2 Key benefits & features Closed acoustic earbuds Closed-back and in-ear for maximum noise reduction and maximum game focus EPOS audio technology Delivering audio excellence with noise isolating custom designed ear tips Dual microphone technology Dual microphone design delivers acoustic clarity Multi-command button A single button switches through play, pause, next track and phone controls IPX 5 water resistance IPX 5 water resistance protects the earbuds from sweat and light rain Multi-platform compatibility Multi-compatibility through the USB-C aptXTM low-latency dongle and Bluetooth® Portable charge case Up to 20 hours of listening time: five on the earbuds plus 15 more with the case § For safety instructions, consult the Safety Guide https://manual-hub.com/ Package contents 3 Package contents GTW 270 earbuds L & R with built-in rechargeable battery On-the-go charge case with built-in rechargeable battery for earbuds GSA 70 USB-C Low-latency dongle Dongle sleeve USB-A to USB-C® charge cable USB-C® to USB-A extension cable Silicone eartips XS, S, L (M pre-mounted) Quick Guide Safety Guide Compliance sheet https://manual-hub.com/ GTW 270 at a glance 4 GTW 270 at a glance Earbuds at a glance R Right earbud Microphone 2 Status LED Microphone 1 L Left earbud Multi-function button Ear adapter Status LED https://manual-hub.com/ GTW 270 at a glance 5 Charge case at a glance Status LEDs Multi-function button USB-C charging socket Earbuds charging compartments with magnetic holders Lid Magnetic lid catch Low-latency dongle at a glance Status LED Pairing button USB-C connector https://manual-hub.com/ How to connect to your devices 6 How to connect to your devices You can connect your GTW 270 with your Bluetooth device or via the low-latency dongle You can pair up to eight devices with your GTW 270 see page 17 Pairing with a Bluetooth device 1 Dock both earbuds Close the lid 2 Open the lid Press and hold the charge case button to initiate pairing 3 Search for Bluetooth devices see instruction manual of your device and select "EPOS GTW 270" 1 2 3s 3 ... ... EPOS GTW 270 ... https://manual-hub.com/ How to connect to your devices 7 Connecting the dongle You can connect the dongle e g to your PC, Nintendo SwitchTM, PS4TM or AndroidTM device Upon arrival the dongle is already paired with the earbuds. 1 Open the lid to power on the earbuds Switch on your device Make sure you are not already connected to a Bluetooth device 2 A Plug the dongle into the USB-C port of your gaming platform of choice B Use the extension cable to connect it to a USB-A port The LED pulses until the dongle is connected to your earbuds 1 2A 2B https://manual-hub.com/ How to connect to your devices 8 Pairing with the dongle Upon arrival the dongle is already paired with the earbuds In case you reset your paired device list, please follow the instructions below 1 Have both earbuds in the closed charge case, then open the lid 2 Plug the dongle into the USB port of your gaming platform of choice Or use the extension cable to connect it to a USB-A port Press and hold the dongle button to initiate pairing 3 Press and hold the charge case button to initiate pairing The LEDs pulse red and blue The LEDs stop pulsing as soon as the devices are connected 1 2 3s 3 3s https://manual-hub.com/ Finding your fit 9 Finding your fit Changing the eartips For the optimal audio experience and the most comfortable fit, try out each size of our custom-designed eartips Check for your left and right ear separately as most people's ears are different in size Overall, you should feel a good seal without loss of comfort 1 Select eartips of the correct size (XS, S, M or L) so that the earbud sits comfortably and securely in your ear 2 Remove the eartip carefully 3 Push the suiting eartip on the in-ear sound tunnel and ensure that it is firmly attached XS S M L Positioning securely in your ears 1 Insert the earbuds into your ears 2 Rotate to fit comfortably https://manual-hub.com/ How to use the basics 10 How to use the basics CAUTION Risk of hearing damage! Listening at high volume levels for long periods can lead to permanent hearing defects Set the volume on your connected device to a low level before inserting the earbuds Do not continuously expose yourself to high volumes Powering the earbuds on auto connect 1 Open the lid to power on the earbuds Activate Bluetooth on your device Insert the earbuds into your ears 2 The earbuds automatically try to connect the nearest dongle or Bluetooth device see page 17 You hear the voice prompt "Dongle connected" / "Device connected" 1 2 i The ear buds will prioritize dongle connection Unplug the dongle if required https://manual-hub.com/ How to use the basics 11 Powering the earbuds off Your earbuds' true home is your charge case They feel home and safe when docked into the case 1 Dock both earbuds 2 Close the lid to power off the earbuds and automatically charge them The battery is being charged see page 15 1 2 i If you leave the earbuds on your desk and there is no audio signal, the earbuds turn to energy saving mode after 3 minutes see page 18 https://manual-hub.com/ How to use the basics Handling audio Press the button* to: 12 Resume streaming audio Pause streaming audio 2x Skip to next track 3x Skip to previous track i If you receive and accept a call, audio is paused and restarts after the call if supported by the connected device *Functionality varies by application Handling calls To make a call: Initiate it via your connected device Press the button* to: Accept a call End a call 3s Reject a call *Functionality varies by application https://manual-hub.com/ How to use the basics 13 Using Siri®, Google NowTM, Alexa Virtual Personal Assistants (VPA) such as Siri are supported by your GTW 270 Press and hold the button to activate the VPA on your device 2s Installing the EPOS Gaming Suite The free software EPOS Gaming Suite allows you to add value to your GTW 270 1 Download the software from wwweposaudiocom/gaming/downloads 2 Install the software www.eposaudio.com/gaming/downloads Gaming Suite x While using the dongle: Through the Gaming Suite the earbuds will get more features unlocked, and deliver cutting edge audio performance https://manual-hub.com/ How to use the basics 14 Changing the voice prompt language 1 Have both earbuds in the closed charge case 2 Connect the USB cable to the charge case and your computer The LEDs light up 3 Start the EPOS Gaming Suite and change the language in the settings USB-A Gaming Suite x English Deutsch .... Updating the firmware 1 Have both earbuds in the closed charge case 2 Connect the USB cable to the charge case and your computer The LED lights up 3 Start the EPOS Gaming Suite If there is a new firmware available the software will guide you through the update process USB-A Gaming Suite x https://manual-hub.com/ How to charge 15 How to charge The GTW 270 offers up to 20 hours of battery life This includes 5 hours of battery in the earbuds plus 15 hours with the on-the-go charge case Charging the earbuds 1 Dock the earbuds in the charge case and close the lid The case LEDs pulse 3 times to show that the earbuds are powered off and charging in the case Full charge: 1 hour 30 minutes | Fast charge: 15 minutes for 1 hour use 2 Open the lid to check the earbuds' charging status Both earbuds light up until they are connected 1 2 i If the battery level of the earbuds gets low, you hear the automatic voice prompt "Low battery" several times https://manual-hub.com/ How to charge 16 Charging the case 1 Plug the supplied charge cable to the charge case Connect the USB-A plug to your laptop or a certified wall power supply* You can charge the earbuds at the same time 2 The LEDs light up to indicate the battery status Full charge: 1 hour 45 minutes for earbuds and charge case 1 USB-A 2 100% 80% 60% 40% 20% i If the battery level of the case gets low, the LEDs flash red *Only use a USB power supply with maximum 5 V ±025 V https://manual-hub.com/ Good to know 17 Good to know Pair up to eight devices The GTW 270 can save up to eight paired devices If you pair the GTW 270 with a ninth device, the device with the oldest activity will be overwritten If you want to re-establish a connection with this device, you will need to pair it again Overview of the LED indications Battery level high Battery level middle Battery level low Battery is being charged Battery level low Pairing Searching for earbuds Connected to earbuds Pairing https://manual-hub.com/ Good to know 18 If you leave the Bluetooth or dongle's range The range between the earbuds and the connected device is device dependent The transmission range largely depends on environmental conditions such as wall thickness, wall composition etc With a free line of sight, the Bluetooth transmission range is up to 15 meters and up to 5 meters via low-latency connection If the audio quality gets worse or the link breaks down completely: Re-enter the radio range of the Bluetooth device to re-connect 15 m | 5 m i After 3 minutes the earbuds enter energy saving mode see next chapter Waking up from energy saving mode If you leave the earbuds on your desk and there is no audio signal, the earbuds turn to energy saving mode after 3 minutes To wake up and re-connect the earbuds: Press the button on the earbud https://manual-hub.com/ Good to know 19 Using the dongle sleeve Attach the dongle sleeve e g to a key ring Put the dongle in the sleeve https://manual-hub.com/ If a problem occurs 20 If a problem occurs Clearing the pairing list of the earbuds (Reset) 1 Dock the earbuds in the charge case and close the lid 2 Press the button until the LEDs flash purple 3 times The pairing list is cleared 3 Open the lid to start pairing Follow the voice instructions 1 2 10s 3x 3 https://manual-hub.com/ If a problem occurs 21 Changing Audio settings Microsoft® Windows Windows usually changes the Audio settings automatically if you connect the dongle If the dongle and earbuds are connected but you hear no sound: 1 Right-click the Audio icon 2 Select under output GSA 70 as main audio Audio settings x GSA 70 https://manual-hub.com/ How to care for your earbuds 22 How to care for your earbuds Store your earbuds in the charge case to keep them best protected Avoid storing the earbuds in hot or cold environments, for example a closed car in summer, or in winter conditions to prevent depletion of battery lifetime or capacity Cleaning the products CAUTION Liquids can damage the electronics of the product! Liquids entering the housing of the device can cause a short circuit and damage the electronics Keep all liquids far away from the product Do not use any cleansing agents or solvents Only use a dry cloth to clean the product Clean the charging contacts of the case and the earbuds from time to time using e g a cotton swab https://manual-hub.com/ How to care for your earbuds 23 Cleaning the eartips For hygienic reasons, you should wash the earbuds from time to time 1 Remove the eartips carefully 2 Wash the eartips with warm water or use a wet wipe and allow them to air dry 3 Push the eartips on the in-ear sound tunnels https://manual-hub.com/ Specifications 24 Specifications Earbuds Ear coupling Transducer principle Dimensions (L x W x H) Weight Noise cancellation Connectivity Extension cable Connector plugs Compatibility Listening time Low-latency gaming time Charging time Rechargeable battery (built-in) Frequency response Frequency range Range Sound pressure level Pick-up pattern Sensitivity * Low-latency connection only for Android In-ear Dynamic, closed 238 x 232 x 237 mm / 094 x 091 x 093 in Left: 61 g / 022 oz Right: 66 g / 023 oz passive Low-latency and Bluetooth® 51 15 m USB cable USB-C Nintendo Switch, PC, PS4TM, Mobile / Tablet* up to 5 hours + 15 hours additional time via charge case (3 recharge cycles) up to 5 hours 15 hours Lithium Polymer / 37 V DC / 60 mAh Speaker: 20 20,000 Hz Microphone: 100 7,500 Hz 2402 2480 MHz · up to 15 m Bluetooth · up to 5 m in low-latency 100 dB Bidirectional ECM -22 dBV/Pa https://manual-hub.com/ Specifications 25 Charge case Dimensions (L x W x H) Weight Connection Charging time Rechargeable battery (built-in) Max charging voltage via USB Dongle Dimensions (W x H x D) Weight Connector Connectivity Output power 675 x 332 x 362 mm / 266 x 131 x 143 in 61 g / 2.15 oz USB-C 175 hours Lithium Polymer / 37 V DC / 500 mAh 525 V DC / max current 500 mA 275 x 235 x 75 mm / 105 x 093 x 030 in 28 g / 10 oz / 0006 lbs USB-C plug Bluetooth 42 max 11 dBm (EIRP) General Temperature range Relative humidity 0 °C to +40 °C / +32 °F to +104 °F Operation: Storage: 10 to 85% 10 to 95% Trademarks The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc and any use of such marks by DSEA A/S is under license USB Type-C® and USB-C® are trademarks of USB Implementers Forum "PlayStation" is a registered trademark or trademark of Sony Interactive Entertainment Inc also "PS4" is a trademark of the same company All other trademarks are the property of their respective owners https://manual-hub.com/ Specifications 26 DSEA A/S Kongebakken 9, DK-2765 Smørum, Denmark www.eposaudio.com Publ. 10/20, A01 https://manual-hub.com/