Sagemcom F399 User Guide

Safety and Certifications

Introduction

These devices support WiFi6, 802.11 a/b/g/n/ax, 4x4, 20MHz/40MHz/80 MHz/160MHz, and straddle channel (ch 138, ch142, ch144).

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Important Information about the Sagemcom “FAST 399” (TWX206e)

Installation and Safe Usage Instructions:

  1. Place the extender in a vertical orientation on a flat surface.
  2. Connect the manufacturer supplied AC to DC power adapter. The FAST 399 extender requires the use of a 12VDC, 3.5A power adapter. Only use a manufacturer supplied and approved power adapter and Ethernet cable.
  3. Connect the "FAST 399" to the AC Mains in accordance with the installation instructions in this booklet, and the markings on the identification label (voltage, current, and frequency of electricity network).
  4. Connect the Ethernet cable (provided) to the RJ45 port labeled “LAN” on one end and to the Internet access device provided by your ISP on the other end.
  5. For connection of a computer with an Ethernet cable use one of the RJ45 ports on the product marked "1", "2". Then connect the other end of the Ethernet Cable to the Ethernet port of a computer. Repeat as necessary with the other available Ethernet ports.

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons including the following:

  1. Do not use this product near water and avoid contact with moisture. For example, do not use near a bathtub, wash bowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool. Care should be taken so that liquids are not spilled on this equipment.
  2. This equipment is for indoor use only, do not place or install in an outdoor location.
  3. Place your product on a firm, solid surface, no obstacle at a minimum distance of 20cm (0.65feet). If you put it on something unsteady, it may fall and be damaged. If you place it on a soft surface, such as rug, sofa or cushion, the vents may be blocked, causing the product to overheat.
  4. Never insert objects into the vents of this equipment as this can result in the risk of electrical shock or fire.
  5. As the power adapter is the only way to connect to the electrical network, the product must be installed near an easily accessed power outlet.
  6. This equipment should only be operated with the type of power supply (Voltage and Current) indicated on the marking label.
  7. Do not overload wall outlets or extension cords. Doing so can result in the risk of fire or electrical shock.
  8. Avoid blocking any vent openings or exhaust exits on this equipment. Do not place equipment in a built-in installation such as a cabinet that may impede the flow of air through the ventilation openings.
  9. The equipment should be situated away from heat sources such as radiators, heat registers, stoves, or other heat producing appliances and equipment.
  10. Care should be taken to ensure that the power cord is routed, so it is not likely to be walked on or pinched by items placed upon or next to it.
  11. Unplug this equipment before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning only.
  12. This equipment is not user serviceable and is to be serviced by qualified personnel only. Do not disassemble this equipment. If service is required, disconnect all power from the equipment and consult qualified service personnel.
  13. To disconnect this equipment from AC power, unplug the power supply from the AC wall socket.
  14. It is not allowed to connect to public cable distribution or cable television network.
  15. Use the product in the environment specified as below:
    • Air temperature between 0°C (32 F) and +45°C (113 F).
    • Relative humidity between 20% and 90%.
    • Altitude: 2743 meters (9000feet) maximum.

Federal Communications Commission (FCC) Statements

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Modifications:

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

FCC Responsible Party:

Sagemcom USA
14651 N. Dallas Parkway
Suite 900
Dallas, TX 75254
Phone: 972-674-4100

Radio Frequency Interference Statement

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. Reorient or relocate the receiving antenna.
  2. Increase the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This device produces radio frequency energy in the 2.4GHz, 5GHz spectrum. The antenna must be positioned to keep a minimum distance of 24 cm (0.79 feet) from the radiating element to any nearby person.

FCC regulations restrict the operation of this device to indoor use only.

Issued by Sagemcom Broadband SAS

Sagemcom
250, route de l'Empereur - 92500 RUEIL MALMAISON
FRANCE

© Sagemcom Broadband SAS 2021
All rights reserved. Subject to availability.
Rights of modifications reserved.
www.sagemcom.com

Models: FAST399, VW3FAST399, TWX206e Fiber-To-The-Home Gateway, TWX206e, Fiber-To-The-Home Gateway

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