HP EliteDesk 800 G1 - Ultra Slim Desktop

Illustrated Parts & Service Map

Document Number: 723287-001

Edition: 1st Edition July 2013

Key Specifications

Specification	Detail
Processor Type	Intel® Core i7, i5
RAM Type	Non-ECC DDR3 PC3-12800 (1600 MHz) SODIMM
Maximum RAM	16 GB
Expansion Slots	(2) PCIe-x16, (1) PCIe-x1, (1) PCI accessory (optional)
Chipset	Intel Q87
Graphics Adapter	Integrated Intel HD graphics
Bays and Slots	(1) Slimline optical drive bay, (1) internal 2.5-inch drive bay, (1) internal mSATA connector, (2) internal PCIe mini-card connector, (1) internal MXM graphics connector
I/O Interfaces	Front: (2) USB 3.0 ports, (2) USB 2.0 ports, headphone jack, microphone jack. Rear: (2) USB 3.0 ports, (4) USB 2.0 ports, (2) DisplayPort, VGA, PS/2 mouse and keyboard, RJ-45 network connector, 3.5mm audio in/out jacks.
Preinstalled Operating Systems	Windows 8, Windows 7, Novell SUSE Linux Enterprise Desktop 11, FreeDOS 2.0

Spare Parts

Cables and Accessories

Optical drive cable/connector: 605163-001
Adapter, DisplayPort to VGA: 632484-001
Adapter, DisplayPort to DVI: 662723-001
Adapter, DisplayPort to HDMI: 617450-001
DisplayPort cable: 487562-001

Keyboards (not illustrated)

PS/2: 724718-xx1
USB: 724720-xx1
Wireless: 724722-xx1
Smart card: 701427-xx1
Wireless (keyboard, mouse, dongle): 730323-xx1
Keyboard layouts include: Arabic (-17x), LA Spanish (-16x), Belgian (-18x), Norwegian (-09x), Brazilian Portuguese (-20x), People's Republic of China (-AAx), Bulgaria (-26x), Portuguese (-13x), Czech (-22x), Romanian (-27x), Danish (-08x), Russian (-25x), Finnish (-35x), Saudi Arabia (-DEx), French (-05x), Slovakian (-23x), French Canadian (-12x), South Korea (-KDx), German (-04x), Spanish (-07x), Greek (-15x), Swedish (-10x), Hebrew (-BBx), Swiss (-11x), Hungarian (-21x), Taiwanese (-ABx), International (-37x), Thai (-28x), International English (-L3x), Turkish (-14x), Italian (-06x), U.S. (-00x), Japanese (-29x), U.K. (-03x).

Standard and Optional Boards

System board (includes replacement thermal material): 696970-001
System board for use in models without Windows 8: 696970-501
System board for use in models with Windows 8 Standard: 696970-601
System board for use in models with Windows 8 Professional: 696970-601
System board for use in models with NetClone: 727721-001
Optional board: AMD Radeon HD 7650A 2GB MXM Graphics: 708866-001
Optional board: HP WLAN 802.11 a/b/g/n 2x2 PCIe NIC: 695915-001

Memory modules (PC3-12800, CL11, SODIMM)

8 GB: 689374-001
4 GB: 689373-001
2 GB: 689372-001

Intel Core i7 processors (include thermal material)

4770s, 3.1 GHz, 8-MB L3 cache: 732507-001

Intel Core i5 processors (include thermal material)

4670s, 3.1 GHz, 6-MB L3 cache: 732506-001
4570s, 2.9 GHz, 6-MB L3 cache: 732505-001

System Unit Parts

Access panel: 732763-001
Stand: 612496-001
Front bezel: 732764-001
Bezel blank: 732771-001

AC Adapters

AC adapter, 180W, standard: 613766-001
AC adapter, 135W, standard: 648964-001

Miscellaneous Parts

Heat sink for use with the processor (includes thermal material): 587456-001
Heat sink for use on models with discrete graphics cards (includes thermal material): 689369-001
Power switch assembly: 732767-001
Internal speaker: 689384-001
Rear port cover: 588981-001
Chassis fan, rear: 732766-001
Front I/O panel: 732762-001
Chassis fan, front: 732765-001
Solenoid lock: 732772-001
HP Ultraslim Keyed Cable Lock: 703372-001
Optical drive rail (green plastic piece on drive): 732761-001
Hood sensor: 638816-001
USB powered speakers: 636917-001
Mouse, PS2, optical: 674315-001
Mouse, USB, HP Elite: 674318-001
Mouse, washable: 724795-001
Mouse, wireless, HP Elite: 674317-001
Mouse, USB, optical: 674316-001

Mass Storage Devices (not illustrated)

DVD-ROM drive: 608394-001
DVD±RW drive: 657958-001
Blu-ray BD-RW SuperMulti XL Drive: 719157-001
750 GB, 7200 rpm hard drive, hybrid SSD: 719105-001
500 GB, hard drive, hybrid SSD: 724938-001
500 GB, 10000 rpm hard drive: 683923-001
500 GB, 7200 rpm, self-encrypting (SED) hard drive: 696442-001
500 GB, 7200 rpm, Advanced Format hard drive: 686217-001
500 GB, 7200 rpm hard drive: 613208-001
320 GB, 7200 rpm hard drive: 639135-001
256 GB Solid State Drive (SSD), self-encrypting (SED): 680020-001
128 GB Solid State Drive (SSD): 665961-001
32 GB mSATA drive: 719566-001

Common POST Error Messages

Screen Message	Probable Cause	Recommended Action
101-Option ROM Error	1. System ROM checksum error. <br> 2. Expansion board option ROM checksum.	1. Verify ROM, reflash if required. <br> 2. Remove suspected card, reboot. <br> 3. Clear CMOS memory, reboot. <br> 4. Replace system board.
103-System Board Failure	DMA, timers.	1. Clear CMOS memory. <br> 2. Remove expansion boards. <br> 3. Replace system board.
164-Memory Size Error and 201-Memory Error	Incorrect memory configuration.	1. Run Setup (F10). <br> 2. Check DIMMs for proper seating, type, and HP compatibility. <br> 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. <br> 4. Replace system board.
214-DIMM Configuration Warning	Populated DIMM configuration is not optimized.	Rearrange the DIMMs so that each channel has the same amount of memory.
301-, 304-Keyboard error	Keyboard failure.	Check keyboard connection or keys. Check connector for bent or missing pins. Replace keyboard. If 304, possible system board problem.
501-Display Adapter Failure	Graphics display controller.	1. Reseat graphics card. <br> 2. Clear CMOS. <br> 3. Check monitor connection. <br> 4. Replace graphics card.
1720-SMART Hard Drive Detects Imminent Failure	Hard drive is about to fail.	1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. <br> 2. Apply hard drive firmware patch if applicable. <br> 3. Back up contents and replace hard drive.

Password Security

Establishing a Setup or Power-On password:

Turn on or restart the computer.
As soon as the computer turns on, press the Esc key while "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen.
Press the F10 key to enter Computer Setup.
To establish Setup password, select Security > Setup Password and follow the instructions.
Alternatively, to establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen.
Before exiting, click File > Save Changes and Exit.

Changing a Setup or Power-On password:

Turn on or restart the computer.
To change the Setup password, go to step 2. To change the Power-on password, go to step 3.
To change the Setup password, as soon as the computer turns on: Press the Esc key while "Press the ESC key for Startup Menu" message is displayed. Press the F10 key to enter Computer Setup.
When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
Press Enter. The new password will take effect the next time the computer is restarted.

Deleting a Power-On or Setup password

Turn on or restart the computer.
To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3.
To change the Setup password, as soon as the computer turns on: Press the Esc key while "Press the ESC key for Startup Menu" message is displayed. Press the F10 key to enter Computer Setup.
When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/
Press Enter.

Clearing CMOS

Turn off the computer and disconnect the power cord from the power outlet.
Remove the access panel.
On the system board, press and hold the CMOS button for 5 seconds.
Replace the chassis access panel and reconnect the power cord.
Turn on the computer and allow it to start.

System Setup and Boot

Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models.

Computer Setup Menu

Heading	Option/Description
File	System Information: Lists product name, SKU number, processor type/speed/stepping, cache size, installed memory size/speed/channels, integrated MAC Address, System BIOS, Chassis serial number, Asset tracking number, ME firmware version, ME management mode. About: Displays copyright notice. Set Time and Date: Allows setting system time and date. Replicated Setup: Allows saving or restoring system configuration to/from a USB flash drive. Default Setup: Allows saving current settings as default or restoring factory settings. Apply Defaults and Exit: Applies default settings and clears passwords. Ignore Changes and Exit: Exits Computer setup without saving changes. Save Changes and Exit: Saves changes and exits Computer Setup.
Storage	Device Configuration: Lists BIOS-controlled storage devices (CD-ROM, Hard Disk, SSD Life Used, SMART, Diskette, SATA Defaults). Storage Options: Allows setting eSATA Port, SATA Emulation (AHCI, RAID, IDE), Removable Media Boot, Max eSATA Speed. DPS Self-Test: Executes self-tests on ATA hard drives. Boot Order: Specifies boot order for UEFI/legacy sources and hard drives. Includes shortcut to temporarily override boot order.
Security	Setup Password: Set and enable the setup (Admin) password. Power-On Password: Set and enable power-on password. Password Options: Enable/disable Lock Legacy Resources, Setup Browse Mode, Password prompt on F9 & F12, Network Server Mode. Smart Cover: Lock/unlock smart cover, set cover removal sensor options. Device Security: Set Device Available/Hidden for embedded security device, system audio, network controller, USB controller, serial/parallel ports, SATA ports. USB Security: Set Device Available/Hidden for front, rear, internal, and accessory USB ports. Slot Security: Disable PCI, PCIe, and Mini Card slots. Network Boot: Enable/disable boot from OS (NIC models only). System IDs: Update asset tag, ownership tag, UUID, keyboard locale setting. Master Boot Record Security: Enable/disable MBR. System Security: Set Data Execution Prevention, SVM CPU Virtualization, Virtualization Technology (VTx/VTd), Trusted Execution Technology, Embedded Security Device, Reset to Factory Settings, Measure boot variables, OS management of Embedded Security Device, Reset of Embedded Security Device through OS, No PPI provisioning, Allow PPI policy to be changed by OS. DriveLock Security: Assign or modify master/user password for hard drives. Secure Boot Configuration (Windows 8 only): Configure Legacy Support, Secure Boot, Key Management, Fast Boot.
Power	OS Power Management: Enable/disable Runtime Power Management, Idle Power Savings, Unique Sleep State Blink Rates. Hardware Power Management: Enable/disable SATA power management, S5 maximum power savings, PCI slots, network controller, USB 3.0 controller. Thermal: Control minimum fan speed.
Advanced	Power-On Options: Set POST mode, POST messages, Press ESC for Startup Menu, Option ROM Prompt, After Power Loss behavior, POST Delay, Remote Wakeup Boot Source, Factory Recovery Boot Support, Bypass F1 Prompt on Configuration Changes. BIOS Power-On: Set computer to turn on at a preset time. Bus Options: Enable/disable PCI SERR# Generation and PCI VGA palette snooping. Onboard Devices: Set resources for or disable on-board system devices. Device Options: Set Printer mode, Num Lock State at Power-on, Integrated Video, Integrated Graphics, Internal Speaker, NIC PXE Option ROM Download, SATA RAID Option ROM Download, Multi-Processor, Hyper-threading, Turbo Mode. VGA Configuration: Specify primary VGA controller (if add-in card installed). AMT Configuration: Set AMT, Unconfigure AMT/ME, Hide Unconfigure ME Confirmation Prompt, Watchdog Timer.

Diagnostic LEDs

LED	Color	LED Activity	State/Message
Power	White	On	Computer on
Power	White	1 blink every 2 seconds	Normal Suspend Mode
Power	Red	1 blink every second followed by a 2 second pause	CPU thermal shutdown
Power	Red	3 blinks, 1 blink every second followed by a 2 second pause	Processor not installed
Power	Red	4 blinks, 1 blink every second followed by a 2 second pause	Power failure (power supply overload)
Power	Red	5 blinks, 1 blink every second followed by a 2 second pause	Pre-video memory error
Power	Red	6 blinks, 1 blink every second followed by a 2 second pause	Pre-video graphics error
Power	Red	7 blinks, 1 blink every second followed by a 2 second pause	System board failure (ROM checksum error)
Power	Red	8 blinks, 1 blink every second followed by a 2 second pause	Invalid ROM based on Checksum
Power	Red	9 blinks, 1 blink every second followed by a 2 second pause	System powers on but is unable to boot
Power	Red	10 blinks, 1 blink every second followed by a 2 second pause	Bad option card
Power	Red	11 blinks, 1 blink every second followed by a 2 second pause	Current processor does not support a feature previously enabled.
Power	(No color specified)	System does not power on and LEDs are not flashing	System unable to power on

System Board Diagram and Connectors

A diagram of the HP EliteDesk 800 G1 system board is shown, with various connectors and components labeled. The following table details these connectors and jumpers:

Connector/Jumper	Description
PWR	DC power connector
VGA	Video connector
PS2 PORT	PS/2 mouse/keyboard connectors
USB	USB connectors (4 total)
DISPLAYPORT	DisplayPort connector
RJ45/USB	Network connector/USB ports
MIC	Microphone connector
IN/OUT	Headphone/microphone jacks
CHFAN	Front fan connector
CHFAN2	Rear fan connector
mSATA	Mini-SATA connector
BAT	RTC battery socket
XU1	Processor socket
SATA PWR1	Optical drive power connector
CMOS	CMOS button
MXM	Graphics card connector
DIMM3	SODIMM slot 3
DIMM1	SODIMM slot 1
PSWD	Password header
HSENSE	Hood sensor connector
MEDIA 3.0	SD Media Card Reader
X1PCIEXP1	Mini PCI Express x1 slot
SATA3	Optical drive connector
HDDLED	Hard drive activity LED
HLOCK	Hood lock connector
HDPH	Headphone connector
SPKR	Speaker connector
PB/LED	Power button connector
SATA0	Hard drive connector

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