SONY BRAVIA Television

About Manuals

Please retain the manuals for future reference.

Read and understand the contents of this manual before operating this product.

Note: Images and illustrations used in the supplied manuals are for reference and may differ from the actual product. Setting menus are subject to change without notice due to software updates.

IMPORTANT - Read the End User Software License Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software License Agreement. The software license agreement between you and Sony is available online at Sony website (https://www.sony.net/tv-software-licenses/) or on your product screen. Press Quick Settings on the remote control and select [Settings] ➡️ [System] ➡️ [About] ➡️ [Legal information] ➡️ [End user license agreement].

If this information is described in both Reference Guide and this manual, please refer to the Reference Guide.

Notice for customers in the United States of America

FCC Related Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Pursuant to FCC regulations, you are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.

Safety and Regulatory

FCC regulations restrict operation of this device to indoor use only.

WARNING

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice for customers in Canada

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

• (1) This device may not cause interference.
• (2) This device must accept any interference, including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Notice for customers in the United States of America and Canada

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles).

This device and its antenna(s) must not be co-located or operating with any other antenna or transmitter except Grant condition.

For models with supplied plug adapter:

This plug adapter is not for the use in Argentina, Chile, Paraguay and Uruguay. Please use this plug adapter in the countries where it is necessary.

Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Please observe the Additional Safety DOs and DON'Ts to avoid electric shock, short-circuit, fire, bodily injury or property damage.

Internet security caution

It is strongly recommended for security purposes to connect your TV to the Internet via a router/modem that includes router functionality. Direct connection of your TV to the Internet may expose your TV to a security threat such as extraction or tampering of content or personal information.

WARNING

To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The product must never be exposed to dripping, splashing, or spilling liquids of any kind.

CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
ATTENTION RISQUE DE CHOC ÉLECTRIQUE, NE PAS OUVRIR
PRECAUCION RIESGO DE CHOQUE ELECTRICO NO ABRIR

This symbol [⚠️] is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

This symbol [ℹ️] is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

CAUTION

To prevent electric shock and blade exposure, do not use this AC plug with an extension cord, receptacle or other outlet unless the blades can be fully inserted. Operate the TV only on 110 V – 240 V AC (U.S.A./Canada 120 V AC). Operate the TV only on DC 19.5 or 24 V (For model with supplied AC adapter)*.

Note: This television includes a QAM demodulator which should allow you to receive unscrambled digital cable television programming via subscription service to a cable service provider. Availability of digital cable television programming in your area depends on the type of programming and signal provided by your cable service provider.

How to care for your BRAVIA TV

Safety is very important. Unplug the TV and other connected equipment from the wall outlet before you begin cleaning your TV. The TV should also be placed on a stable surface to prevent it from toppling over (refer to Reference Guide). If you have young children or pets at home, check regularly to ensure the TV is securely fastened.

Ensure your TV has adequate ventilation, refer to the "Installing the TV against a wall or enclosed area*". For best picture quality, do not expose the screen to direct illumination or sunlight.

Avoid installing the TV in a room with reflective wall and floor materials. Avoid moving the TV from a cold area to a warm area. Sudden room temperature changes may cause moisture condensation. This may cause the TV to show poor picture and/or poor color. Should this occur, allow moisture to evaporate completely before powering the TV on.

CLEANING

When cleaning, be sure to unplug the power cord to avoid any chance of electric shock.

• Clean the cabinet of the TV with a dry soft cloth.
• Wipe the screen gently with a soft cloth.
• Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
• Do not spray water or detergent directly on the TV set. It may drip to the bottom of the screen or exterior parts, and may cause a malfunction.
• If using a chemically pretreated cloth, please follow the instruction provided on the package.
• Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
• Do not plug in the TV into the wall outlet until the moisture from cleaning has evaporated.
• Periodic vacuuming of the ventilation openings is recommended to ensure proper ventilation.

Installing the TV against a wall or enclosed area*

Ventilation

• Never cover the ventilation holes or insert anything into the cabinet.
• Leave space around the TV set as shown below.

Installed with stand

Leave at least this much space around the set:

• 4 inches (10 cm)
• 11 7/8 inches (30 cm)
• 4 inches (10 cm)
• 2 3/8 inches (6 cm)

Installed on the wall

Leave at least this much space around the set:

• 4 inches (10 cm)
• 11 7/8 inches (30 cm)
• 4 inches (10 cm)
• 13/16 inches (2 cm)*2 (13/32 inches (1 cm) for SU-WL8xx only. Refer Reference Guide to know whether your TV is compatible with this Wall-Mount Bracket.)

Never install the tv set as follows:

Diagram shows air circulation blocked by placement against a wall without adequate spacing.

Note: Inadequate ventilation can lead to overheating of the TV and may cause damage to your TV or cause a fire. The ventilation condition is depending on your TV model. If this information is described in both Reference Guide and this manual, please refer to the Reference Guide.

Note: The image shown here is for illustrative purposes only and may be subject to change. The actual number of ports and their locations may vary depending on the model.

Outdoor Antenna Grounding

Diagram illustrating outdoor antenna grounding setup, including ground clamps, electrical service equipment, antenna lead-in wire, antenna discharge unit, and grounding conductors, referencing NEC standards.

BATTERIES (not included)

Your remote control batteries are consumables. Dispose of batteries in an environmentally friendly way. Certain regions may regulate the disposal of batteries. Please consult your local authority.

Caution

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. Batteries must not be exposed to excessive heat such as sunshine, fire or the like or extremely low air pressure that can result in an explosion or leakage of flammable liquid or gas.

Stability Hazard

The television set may fall, causing serious personal injury or death.

WARNING

A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
• ALWAYS use furniture that can safely support the television set.
• ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
• ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
• ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
• NEVER place a television set in an unstable location.
• NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
• NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.

If your existing television set is being retained and relocated, the same considerations as above should be applied.

NOTE ON AC ADAPTER (models with supplied AC adapter only)

Warning

To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. To prevent fire or shock hazard, do not place objects filled with liquids, such as vases, on the apparatus. Do not install this equipment in a confined space, such as a bookshelf or similar unit.

• Please ensure that the AC power outlet is installed near the equipment and shall be easily accessible.
• Be sure to use the supplied AC adapter and AC power cord. Otherwise it may cause a malfunction.
• Connect the AC adapter to an easily accessible AC power outlet.
• Do not coil the AC power cord around the AC adapter. The core wire may be cut and/or it may cause a malfunction of the TV.
• Do not touch the AC adapter with wet hands.
• If you notice an abnormality in the AC adapter, disconnect it from the AC power outlet immediately.
• The set is not disconnected from the AC source as long as it is connected to the AC power outlet, even if the set itself has been turned off.
• As the AC adapter will become warm when it is used for a long time, you may feel hot when touching it by hand.

Prohibited Usage

Do not install/use the TV set in locations, environments or situations such as those listed below, or the TV set may malfunction and cause a fire, electric shock, damage and/or injuries.

Locations:

Outdoors (in direct sunlight), at the seashore, on a ship or other vessel, inside a vehicle, unstable locations, near water, rain, moisture or smoke.

Environments:

Places that are hot, humid, or excessively dusty; where insects may enter; where it might be exposed to mechanical vibration, near the source of naked flame, such as lighted candle, which is placed on a TV. The TV set shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the TV.

Situations:

Use when your hands are wet, with the cabinet removed, or with attachments not recommended by the manufacturer. Disconnect the TV set from AC power outlet and aerial during lightning storms.

Additional Safety DOs and DON'Ts

MOISTURE

• Do not place liquid filled objects such as a vase or potted plant on the TV.
• Do not use a power line operated TV set near water; for example, near a bathtub, washbowl, kitchen sink, laundry tub, wet basement or near a swimming pool, etc.
• Do not install the TV in a location where sulfur is present (e.g., hot springs). This may cause a fire, electric shock or damage to your TV.

VENTILATION

The ventilation openings in the TV are necessary to ensure reliable operation of the TV and to protect it from overheating. Do not block or cover the ventilation openings with cloth or other materials.

Prohibited Usage (Continued)

• Never place the TV on a bed, sofa, rug or other similar surface where ventilation openings may be blocked.
• Unless proper ventilation is provided, the TV may accumulate dust and cause damage.
• Never allow liquid or solid objects to fall into the ventilation openings. If any liquid or solid object falls inside the TV, unplug the TV immediately and have it checked by qualified service personnel before operating it further.
• Never push objects of any kind into the TV through the ventilation openings as they may come in contact with dangerous voltage points or short out parts that could result in a fire or an electric shock.

Air Circulation Space

Allow adequate space around the TV set to ensure proper air circulation.

• Never place the TV in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
• There should be a clearance of at least 11 7/8 inches (30 cm) above the TV set and 4 inches (10 cm) on each side. If mounted on the wall, allow at least 4 inches (10 cm) of clearance at the bottom of the screen.

INSTALLATION

Apparatus connected to the protective earthing of the building installation through the mains connection or through other apparatus with a connection to protective earthing - and to a television distribution system using coaxial cable, may in some circumstances create a fire hazard. Connection to a television distribution system therefore has to be provided through a device providing electrical isolation below a certain frequency range.

The TV set should be installed near an easily accessible AC power outlet.

• Do not install the TV face up or down, upside down or on its side.

Prohibited Installation Locations

• Do not install the TV in hot, humid, excessively dusty places or in areas with oily smoke or steam (e.g., near a stove or humidifier). Fire, electric shock, or warping may occur.
• Do not install the TV in places subject to extreme temperature, such as in direct sunlight, near a radiator or a heating vent. The TV may overheat in such conditions which can cause deformation of the enclosure and/or TV malfunction.
• Do not install the TV in a place exposed to direct air conditioning; moisture may condense inside and may cause TV malfunction.
• Do not install the TV where it may be exposed to mechanical vibration.
• Do not install the TV where insects may enter.
• Do not install the TV so that it protrudes into an open space. Injury or damage may result from a person or object bumping into the TV.
• To prevent fire keep flammable objects or open flame (e.g. candles) away from the TV.
• Do not place optional equipment on top of the TV.

Prevent the TV from toppling over

Take measures to prevent the TV from toppling over and causing injury or damage to the TV and property.

• Secure the TV to a wall and/or stand.
• Never install the TV on unstable and/or uneven surfaces.
• Do not allow children to climb on or play with furniture and TV sets.
• Do not install the TV on furniture that can easily be used as steps, such as a chest of drawers.
• Care should be taken to install the TV where it cannot be pushed, pulled over, or knocked down.
• Care should be taken to route all AC power cords and connecting cables so that they cannot be pulled or grabbed by curious children.

Product Usage Restrictions

Medical institutions

This product cannot be used as a medical device. It may cause a medical equipment malfunction.

Outdoor use

Do not install this TV outdoors. The TV should not be exposed to rain or direct sunlight in order to avoid damage and possible fire or electric shock.

Do not install this TV in a vehicle, ship or other vessel

• Excessive bumping motion of a moving vehicle or continuous swaying motion on a boat may cause the TV to fall down and cause injury.
• Exposing the TV to seawater may cause a fire, electric shock or damage to your TV.

Magnetic influence

This product (including accessories such as covers) uses magnets. Do not place magnetically sensitive objects (cash cards, credit cards with magnetic coding, etc.) near this product.

This TV contains a strong magnet in the speaker unit that generates a magnetic field. Keep any items susceptible to magnetic fields away from the speaker.

Electro-magnetic radiation emitted from optional equipment installed too close to the TV may cause picture distortion and/or noisy sound.

Do not place this product close to medical devices

This product (including accessories) has magnet(s) which may interfere with pacemakers, programmable shunt valves for hydrocephalus treatment, or other medical devices. Do not place this product close to persons who use such medical devices. Consult your doctor before using this product if you use any such medical device.

Keep out of the reach of children or the supervised individuals

This product (including accessories) has magnet(s). Swallowing magnet(s) could cause serious harm, such as choking hazard or intestinal injuries. If magnets (or a magnet) were swallowed, consult a doctor immediately.

Wall-mount use

Wall-mount installation requires the use of a Wall-Mount Bracket. When installing or removing the TV and the Wall-Mount Bracket, be sure to use qualified contractors. If not properly secured during installation or removal from the Wall-Mount Bracket, the TV may fall and cause serious injury.

• Be sure to follow the installation guide supplied with the Wall-Mount Bracket when installing the TV.
• Be sure to attach the brackets with the specified parts supplied with the Wall-Mount Bracket.
• Do not hang the TV from the ceiling. It may fall and cause serious injury.
• Do not hang anything on the TV.
• Do not allow children to climb on the TV.

AC POWER CORD

• Do not touch the AC power cord and its plug with wet hands as it may cause electric shock.
• When disconnecting the AC power cord, grasp the plug and disconnect from the wall outlet first. Do not pull by the cord.
• Keep the power cord away from heat sources.

A TV set with a three-wire grounding type AC power cord plug must be connected to an AC power outlet with a protective earthing connection (only applicable for Class I product).

• Do not convert or damage the AC power cord.
• Consult your electrician to have the outlet changed to suit your TV.

AC Power Cord Care

Subjecting the AC power cord to wear and/or abuse can damage the AC power cord and your TV.

• Do not place the TV where the power cord can be easily pinched, bent, twisted, or catch your feet.
• Do not allow anything to rest on or roll over the cord.
• Before connecting cables, be sure to unplug the AC power cord for your safety.
• Do not move the TV with the AC power cord (or other cables such as audio and video) connected.
• Use only an original Sony AC power cord with your TV; no brand substitution is allowed.
• Do not use AC power cord supplied with the TV with any other equipment.
• Never use a damaged AC power cord. A damaged AC power cord can cause a short-circuit, which may result in a fire or electric shock.
• Do not use a damaged or poorly fitting AC power outlet as your TV's power source.
• Insert the plug fully into the outlet. If it is loose, it may cause arcing and result in a fire.
• Do not overload the same AC power outlet.

Unplugging the AC power cord from the wall outlet will completely remove power from the TV. As the TV set is not disconnected from the AC power cord when the TV set is just turned off, pull the plug from the AC power outlet to disconnect the TV set completely.

Clean the AC power plug

Unplug the AC power plug and clean it occasionally to avoid dust from accumulating. While cleaning, look for signs of damage. A damaged AC power cord should never be used.

ACCESSORIES

Keep small accessories out of children's reach. Use only the specified accessories with this TV.

Volume Adjustment

When using headphones, adjust the volume to avoid excessive audio levels from causing possible hearing loss.

SCREEN (For LCD TV only)

• Although the LCD screen is made with high-precision technology and has effective pixels of 99.99% or more, black dots or bright points of light (red, blue, or green) may appear constantly on the LCD screen. This is a structural property of the LCD panel and is not a malfunction.
• The LCD screen is made with high-precision technology and to achieve a high level of performance and picture quality, this TV's backlight setting is set to maximize the brightness of the TV. However, uneven brightness may be observed when the LCD TV is viewed in a dark ambient without an input source or with a blank screen. This condition is normal and not a malfunction of the TV. Changing the Picture mode, Backlight setting, enabling the Light Sensor (if applicable), or turning on the Power Management will improve this condition.
• To avoid damaging the LCD panel, do not expose the LCD screen to direct sunlight.
• Do not push or scratch the LCD screen, or place objects on top of the TV. The images may be uneven or the LCD panel may be damaged.
• If the TV is used in a cold place, the picture may smear or become dark. This does not indicate a failure. These phenomena improve as the temperature rises.
• Ghosting may occur when still pictures are displayed continuously. It should disappear after a few moments.
• The LCD screen and enclosure get warm when the TV is in use. This is not a malfunction.
• Avoid spraying insect repellent with volatile material on the LCD screen.
• Avoid prolonged contact with rubber or plastic material to the LCD screen.

OLED SCREEN (For OLED TV only)

• Although the OLED screen is made with high-precision technology and 99.99% or more of the pixels are effective, black dots may appear or bright points of light (white, red, blue, or green) may appear constantly on the OLED screen. This is a structural property of the OLED screen and is not a malfunction.
• To avoid damaging the OLED screen, do not expose the OLED screen to direct sunlight.
• Do not push or scratch the OLED screen, or place objects on top of this TV set. The image may be uneven or the OLED screen may be damaged.
• The screen and cabinet get warm when this TV set is in use. This is not a malfunction.
• Avoid spraying insect repellent with volatile material on the OLED screen.
• Avoid prolonged contact with rubber or plastic material to the OLED screen.
• When disposing of your TV be sure to follow your local laws and regulations.

Protecting the TV Screen (For OLED TV only)

Precautions to Protect the Screen from Damage

Image retention

OLED TV's are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention.

Examples of images that may cause image retention:

• Content with black bars either on the top and bottom and/or the left and right sides of the screen (e.g., Letterboxed, 4:3 screen, Standard definition).
• Static images such as photos.
• On-screen menus, program guides, channel logos etc.
• Static content from applications.
• On-screen tickers, such as those used for news and headlines.

To reduce the risk of image retention:

• Sony recommends that you turn off the TV normally by pressing the power button on the remote control or the TV.
• Fill the screen by changing [Wide mode] to eliminate the black bars.
• Turn off the OSD (On Screen Display) by pressing the MENU (Control menu) button and select [Info], and turn off the menus from connected equipment.
• Avoid displaying static images with bright colors (including white) or logos on any portion of the screen.
• Set the picture settings based on the ambient conditions. The Standard Picture is recommended for home use and when viewing content that often displays the station logos, etc.

Panel Features for Image Retention Prevention

• The TV has following features to help reduce/prevent image retention.
• Panel refresh: A panel refresh will adjust the panel uniformity. Panel refresh can be performed and should only be used when image retention is very noticeable.

Caution: The Panel refresh function may affect the panel. Do not perform Panel refresh more than once a year as it may affect the usable life of the panel. The effectiveness of a panel refresh may vary depending on the image retention condition. Panel refresh takes up to one hour to complete.

• The following also applies for some models as indicated before executing a Panel refresh. A white, red, green, or blue line may be displayed on the screen during the Panel refresh, this is not a malfunction of the TV. Panel refresh will only work when the room temperature is between 50 °F and 104 °F (10 °C and 40 °C).
• Pixel shift: Automatically moves the image on the screen to prevent image retention.
• Other feature: The screen brightness is automatically reduced when displaying still images, clocks, bright colors or logos etc.

Broken screen panel (For LCD TV only)

• Do not throw anything at the LCD screen and its edges as the impact can cause the LCD screen glass to crack, break or shatter.
• If damage occurs to the LCD panel, small traces of liquid crystal sandwiched between the glass may be found on scattered broken glass.
• Do not touch the broken glass with bare hands. As with any broken glass pieces, avoid skin contact and exposure to your eyes or mouth. Avoid direct contact with liquid or damp surfaces of the glass as these may have an adverse effect on some people. The contacted area should be rinsed thoroughly with water. If conditions persist, see your doctor.
• If the surface of the TV cracks, do not touch the TV until you have unplugged the AC power cord. Otherwise this may cause an electric shock.

Broken screen panel (For OLED TV only)

• Do not throw anything at the TV set. The screen glass may break by the impact and cause serious injury.
• Do not touch the broken glass with bare hands. As with any broken glass pieces, avoid skin contact and exposure to your eyes or mouth.
• If the surface of the TV cracks, do not touch the TV until you have unplugged the AC power cord. Otherwise this may cause an electric shock.

Optional Equipment

This equipment has been tested and found to comply with the limits set out in the EMC Standards using a connection signal cable shorter than 3 meters.

SERVICING

• Do not use the TV if you suspect the TV is damaged or if the TV is damaged.
• Do not attempt to service the TV yourself since opening the cabinet may expose you to dangerous voltage levels or other hazards. Refer all servicing to qualified service personnel.

Servicing and Safety Checks

• If replacement parts are required, acquire a written certification from the service technician which states that adequate replacement parts with the same or similar characteristics as the original parts have been used. Unauthorized substitutions may result in a fire, an electric shock or other hazards.
• Upon completion of any TV servicing or repair, ask the service technician to perform routine safety checks as specified by Sony and to certify that the TV is safe to operate. Have a qualified service technician dispose of the TV if it is not safe to operate.

Licensing Information

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Google TV is the name of this device's software experience and a trademark of Google LLC. Google, YouTube and other marks are trademarks of Google LLC.

Netflix is a registered trademark of Netflix, Inc.

All other trademarks are the property of their respective owners.

Television Reference Guide

Model Numbers

KD-85X77L / 85X77CL / 75X77L KD-75X77CL / 65X77L / 65X77CL KD-55X77L / 55X77CL / 50X77L KD-43X77L

Dimensions and weight (without Table-Top Stand)

Table showing dimensions (mm/inches) and weight (kg/lb) for various models.

Dimensions and weight (Table-Top Stand)

Table showing dimensions (mm/inches) and weight (kg/lb) for various models with the table-top stand attached.

Wall-Mount Bracket Information

Compatible Sony Wall-Mount Bracket Model No. SU-WL855*1 for specific TV models. Use with other brackets may cause instability.

Wall-mount hole pattern

Table listing wall-mount hole patterns (e.g., 400x400 mm) for different Sony TV models.

Remote Control Description

Diagrams and descriptions of remote control buttons: Power [▶️], TV, Quick Settings [⚙️], Input, Control Menu, Navigation arrows [⬆️⬇️⬅️➡️], Back [↩️], Home [?], Google Assistant/Microphone, Volume [➕]/[➖], Mute [?], Channel [CH +/-], Dashboard, Guide, App buttons.

Note: Remote control shape, layout, availability and function may vary by region/country/model/settings.

About Manuals

Paper manual: Setup Guide, Reference Guide (this manual), Safety and Regulatory Booklet.

Help Guide (On screen Manual): To open, select [Settings] ➡️ [Help & Feedback] ➡️ [Help] or [Help] in the Home Menu. Can also be accessed via smartphone.

Read and understand the contents of this manual before operating this product.

Note: Instructions about "Installing the TV to the Wall" are included. Read supplied safety documentation. Images and illustrations are for reference and may differ. Setting menus subject to change.

IMPORTANT NOTICE

Operation of this equipment is subject to the following two conditions: (1) it is possible that this equipment or device may not cause harmful interference and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.

For information related to the certificate number, refer to the package label and / or product.

Note: This product uses the following module for wireless functionalities: Model: WBUR56 Brand: FOXCONN (WLAN: 2.4 GHz, 5 GHz; Bluetooth®: 2.4 GHz).

Information for the remote control with voice command: Model: RMF-TX811U / RMF-TX810U* Brand: Sony. Note: Uses UEI device for wireless functionalities.

Safety Information

Notice for customers in the United States of America

Supplier's Declaration of Conformity: Trade Name: SONY, Model: KD-85X77L / KD-85X77CL / KD-75X77L / KD-75X77CL / KD-65X77L / KD-65X77CL / KD-55X77L / KD-55X77CL / KD-50X77L / KD-43X77L

Before setting up your TV

Some TV models are packaged with a detached Table-Top Stand for immediate wall mounting. If not mounting to a wall, attach the Table-Top Stand as per the Setup Guide.

Consider the following while setting up your TV:

• Disconnect all cables when carrying the TV.
• Two or more persons (three or more for 85-inch and above) are needed to transport a large TV set.
• Correct hand placement is important for safety and to avoid damage.
• When handling or mounting, do not lay down the TV (for applicable models).
• Fluorescent lamps can interfere with your remote control; try turning them off.
• If you have problems with the remote control, reinsert or replace batteries and ensure correct insertion.

Installing the TV to the Wall

Using the optional Wall-Mount Bracket (SU-WL855 only)* (not supplied)

Wall-Mount Bracket Installation Information: Follow the bracket's instruction guide. Expertise is required, especially for wall strength determination. Sony is not liable for damage from mishandling or improper installation. Store unused screws and stand safely away from children.

Using the optional Wall-Mount Bracket (except SU-WL855) (not supplied): This manual provides steps to prepare the TV for wall-mount installation. Your TV can be mounted using a suitable bracket. Detach the Table-Top Stand if attached. Prepare TV for bracket before cable connections. Sony strongly recommends professional installation.

• Follow the bracket's instruction guide. Expertise is required for wall strength.
• Screws for bracket to TV are not supplied.
• Refer to the table for wall-mount hole pattern.

Steps for attaching Wall-Mount Attachment:

1. Remove screws from the rear of the TV.
2. Attach the Wall-Mount Attachment (supplied) to the rear of the TV to make it parallel with the wall. Torque setting: 1.5 N·m {15 kgf·cm}. Use a flat head screwdriver.
3. Attach the Wall-Mount Bracket (not supplied) using screws (not supplied).

Detaching the Table-Top Stand from the TV:

1. Remove one side of the Table-Top Stand at a time. Firmly hold the stand with both hands while others lift the TV.
2. Repeat for the other side.

Notes for Detaching Stand: Three or more people needed. Avoid excessive force. Handle carefully to prevent damage. Be careful when lifting the TV as the detached stand may topple. Ensure TV is vertical before powering on; do not power on with panel facing down.

Troubleshooting

For issues like black screen, no sound, frozen picture, TV unresponsive, or network lost:

1. Restart TV: Press power button on remote for ~5 seconds, select [Restart]. If not recovered, unplug AC cord, press TV power button, wait 2 minutes, plug in cord. Alternatively, press TV power button for ~40 seconds.
2. Refer to the Help menu.
3. Connect to Internet and perform a software update.
4. Perform factory data reset.

When plugging in the TV, it may not turn on immediately. Wait about one minute for system initialization.

How to reset the TV to factory settings

WARNING: Reset clears customized settings, including parental lock.

• Reset via [Factory data reset] in settings (refer to online Help Guide).
• Force reset: Unplug AC cord. Press and hold button on TV, then plug in AC cord.
• For security, remove personal/account information before discarding/selling: unlink/unregister, sign out, deactivate network services, and factory reset.

Remote control issues:

• Remote control does not function: Replace batteries.
• Parental lock password forgotten: Enter 4357 for PIN, then enter new PIN.

For more information, refer to the Help Guide.

Specifications

System

• TV system: NTSC, ATSC (8VSB Terrestrial), QAM on cable.
• Channel coverage: Analog/Digital terrestrial (2-69), Analog/Digital Cable (1-135).
• Panel system: LCD Panel, LED Backlight.
• Speaker output: 10 W + 10 W.
• Wireless technology: IEEE 802.11a/b/g/n/ac, Bluetooth® Version 5.0.

Input/Output jacks

• CABLE/ANTENNA: 75 ohm external terminal.
• HDMI IN 1/2/3: Supports HDCP 2.3. Video resolutions up to 4096x2160p (60 Hz). PC Formats supported. Audio: eARC/ARC (HDMI IN 3 only), Dolby Audio, Dolby Atmos.
• DIGITAL AUDIO OUT (OPTICAL): Digital optical jack.
• USB port 1 and 2: High Speed USB (USB 2.0), 500 mA max.
• LAN: 10BASE-T/100BASE-TX connector.
• Home Network supported files and formats: (Refer to online Help Guide).

Power and others

• Power requirements: 110 V - 240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz).
• Power consumption: In use (W) varies by model (e.g., KD-85X77L: 342W). In standby: Less than 0.5 W.
• Screen size: Varies by model (e.g., KD-85X77L: 214.8 cm / 84.6 inches).
• Display resolution: 3840 x 2160 pixels.
• Operating temperature: 0 °C – 40 °C / 32 °F – 104 °F.

Note: Optional accessories availability depends on countries/region/model. Design and specifications subject to change. Subscriptions may be required for services.

Licensing Information

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

Television Setup Guide

This section provides visual step-by-step instructions for setting up the TV.

Step 1: Prepare the stand components

Identify and lay out screws (SB1, SB2, SB) and stand parts for different screen sizes (75, 65, 55 inches).

Step 2: Attach the stand

Secure the stand parts to the TV using the specified screws. Torque: 1.5 N·m {15 kgf·cm}.

Step 3: Complete stand attachment

Continue attaching stand parts, ensuring correct screws (SB1, SB2) are used for each model size.

Step 4: Attach the stand to the TV

Align stand parts with TV screw holes and secure them.

Step 5: Attach the stand to the TV (continued)

Continue securing the stand with screws, ensuring correct parts for each screen size.

Step 6: Attach the stand to the TV (final steps)

Complete the stand attachment process with the remaining screws.

Step 7: Place the TV on the stand

Carefully place the TV onto the assembled stand.

Step 8: Connect cables and remote

Connect AC power [▶️], USB [?], HDMI [?], DIGITAL AUDIO OUT, and ANTENNA cables to the appropriate ports. Connect remote control.

Step 9: Connect cables to TV

Diagram shows connection of various cables (e.g., HDMI, USB, Audio) to the TV's rear panel.

Step 10: Final placement and power

Position the TV and connect the power cord.

Supplier's Declaration of Conformity

Trade Name: SONY, Model: KD-85X77L / KD-85X77CL / KD-75X77L / KD-75X77CL / KD-65X77L / KD-65X77CL / KD-55X77L / KD-55X77CL / KD-50X77L / KD-43X77L

The BRAVIA® 4K TV Experience

Thank you for choosing Sony! Your new BRAVIA® TV opens the door to the "4K TV Experience". This document will help you get the most out of your TV. Please take a moment to register your TV at: U.S.A.: https://productregistration.sony.com Canada: https://www.sony.ca/registration

This TV displays all video input signals in a resolution of 3840 dots × 2160 lines.

Note: For supported PC formats, refer to the online Help Guide.

Guidelines for IR Remote Control

• Point your remote control directly at the IR sensor located on your TV.
• Make sure that no objects are blocking the path between the remote control and the IR sensor on your TV.