TP-Link Deco XE75 Pro AXE5400 User Guide: Setup, Features, and Compliance

About This Guide

This guide provides an introduction to the AXE5400 Whole Home Mesh Wi-Fi 6E System and its regulatory information. Features and availability may vary by model, software version, and region. The content presented is for example purposes and may not precisely reflect your specific Deco experience.

Conventions Used in This Guide

Deco: Refers to the Deco Whole Home Mesh Wi-Fi System or an individual unit.
Underline: Hyperlinks are presented in teal and underlined, allowing navigation to websites or specific sections.
Teal Text: Indicates key information found on the management page, such as menus, items, and buttons.
Note: Ignoring these notes may lead to device malfunction or damage.
Tip: Provides important information to help you use the device more effectively.

More Information

For specific product details, visit the product page at https://www.tp-link.com.
Join the Technical Community to discuss products at https://community.tp-link.com.
Find Technical Support contact information in the Deco app's Help center or on the Contact Technical Support page at https://www.tp-link.com/support.

Disclaimers

Speed/Coverage/Device Quantity: Maximum wireless signal rates are physical rates derived from IEEE Standard 802.11. Actual wireless data throughput, coverage, and the number of connected devices are not guaranteed and depend on network conditions, client limitations, and environmental factors (e.g., building materials, obstacles, traffic density, client location).
MU-MIMO: Requires client devices to also support MU-MIMO.
IoT Compatibility: Refers to smart devices controllable via the Deco app. Other wireless devices can connect for standard Wi-Fi use.
Seamless Roaming: Requires client devices to support 802.11k/v/r and may need additional setup. Performance varies by client device.
HomeShield: Includes a Free Basic Plan; Pro Plan requires fees. More information at tp-link.com/homeshield.

Appearance

Each Deco unit features an LED indicator that changes color based on its status, three RJ-45 Ethernet ports, a power slot, and a Reset button.

LED Status Indicators

Pulse Yellow: Deco is resetting.
Solid Yellow: Deco is starting up.
Pulse Blue: Deco is ready for setup.
Solid Blue: Deco is setting up.
Pulse Green: Deco is upgrading firmware.
Solid Green: Deco is fully set up and connected.
Pulse Red: A satellite Deco has lost connection to the main Deco.
Solid Red: The Deco has an issue.

Ports and Buttons

1 Gigabit & 2.5 Gigabit Ethernet Port: Used for connecting the Deco to your modem, an Ethernet outlet, or other internet services.
Power Slot: Connects the Deco to a power source using the provided power adapter.
Reset Button: Press and release for 1 second to reset the Deco to factory default settings. A change from pulsing yellow to solid yellow light indicates a successful reset.

Set Up Your Deco

Follow these steps to set up your Deco network using the TP-Link Deco app for iOS or Android.

Step 1: Get the Deco App

Scan the QR code or download the Deco app from Google Play or the App Store. Install it on your smartphone or tablet.

Step 2: Log In or Sign Up with TP-Link ID

Open the app and log in with your TP-Link ID. If you do not have one, create one first. You can reset your password via the 'Forgot Password?' option in the app.

Step 3: Select Your Deco Model

Search for and select your specific Deco model. If you have multiple Deco models, consult the provided guidance to optimize your network.

Step 4: Plug In Your Deco

Power off your modem. Connect your Deco to the modem using an Ethernet cable and power on both devices. If you do not have a modem, connect your Deco directly to the Ethernet outlet.

Step 5: Connect to Your Deco's Wi-Fi

Connect your smartphone or tablet to the Deco's Wi-Fi network using the default SSID printed on the product label.

Step 6: Specify Your Deco's Location

Select or customize a location for your Deco. This location will be used as the name for that Deco unit.

Step 7: Connect Your Deco to the Internet

Choose your internet connection type and enter the required information. If unsure, contact your internet service provider.

Step 8: Create Your Wi-Fi Network

Set a network name (SSID) and a password. This will be used to connect your devices to the Wi-Fi network.

Step 9: Connect to Your Wi-Fi Network

Connect your phone or tablet to the newly created Deco Wi-Fi network to continue the setup process.

Step 10: Setup Complete

Your Deco network is now active. You can connect your devices. Plug in any additional Deco units; they will automatically join the network within approximately 2 minutes.

Troubleshooting

This section provides solutions to common problems encountered during setup or use. Refer to the provided links for detailed guidance.

Issue: Fail to configure the main Deco and get stuck on "We couldn't find Deco"
Refer to the guide: https://www.tp-link.com/support/faq/2239/
Watch the video: https://youtu.be/2HYuEYS9XJM
Issue: Fail to configure the satellite Deco and get stuck on "We couldn't find another Deco"
Refer to the guide: https://www.tp-link.com/support/faq/1447/
Watch the video: https://youtu.be/iVgDzoo16T4
Issue: Fail to configure the main Deco and get stuck on “Testing Internet Connection”
Watch the video: https://youtu.be/OSUrGdWH-i0
Issue: Wireless devices cannot connect to Deco
Refer to the guide: https://www.tp-link.com/support/faq/2718/
Issue: Deco suddenly lost internet access
Refer to the guide: https://www.tp-link.com/support/faq/1454/
Issue: How to find a suitable spot for my Deco
Refer to the guide: https://www.tp-link.com//support/faq/1446/
Issue: Deco app isn't working properly
Refer to the guide: https://www.tp-link.com/support/faq/1456/

If problems persist, please contact TP-Link support at https://www.tp-link.com/support.

Authentication and Compliance Information

FCC Compliance Information Statement

Product Name: AXE5400 Whole Home Mesh Wi-Fi 6E System
Model Number: Deco XE75 Pro

I.T.E Power Supply Component: Model T120200-2B4

Responsible Party: TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
Email: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. No guarantee of no interference in a particular installation. If interference occurs, users are encouraged to correct it by:

Reorienting or relocating the receiving antenna.
Increasing the separation between the equipment and receiver.
Connecting the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consulting a dealer or experienced radio/TV technician.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.

Unauthorized modifications may void the user's authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. Antennas must be installed to provide a separation distance of at least 20 cm from all persons.

TP-Link USA Corporation has determined that the equipment complies with applicable technical standards (FCC Part 15) and is properly maintained and operated.

Issue Date: 2022-12-22

CE Mark Warning & EU Compliance

This is a Class B product. In a domestic environment, it may cause radio interference, requiring the user to take adequate measures.

Operating Frequencies (Maximum Transmitted Power)

2400MHz–2483.5MHz (20dBm)
5150MHz–5250MHz (23dBm)
5250MHz–5350MHz (23dBm)
6105MHz–6425MHz (23dBm)

Frequency Band Restrictions

5150 - 5250 MHz: Indoor use only. Not permitted in road vehicles, trains, or aircraft. Limited outdoor use is allowed if equipment is not attached to fixed installations, vehicles, infrastructure, or outdoor antennas. Use by unmanned aircraft systems (UAS) is limited to the 5170 - 5250 MHz band.
5250 - 5350 MHz: Indoor use only. Not permitted in road vehicles, trains, or aircraft. Outdoor use is not permitted.

EU Declaration of Conformity: TP-Link declares compliance with essential requirements of directives 2014/53/EU, 2009/125/EC, 2011/65/EU, and (EU) 2015/863. The original declaration is available at https://www.tp-link.com/en/support/ce/.

RF Exposure Information (EU): This device meets EU requirements (2014/53/EU Article 3.1a) for limiting public exposure to electromagnetic fields. Compliance is maintained when the device is used at 20 cm from the body.

National Restrictions (EU & UK)

EU: This device may only be used indoors in all EU member states, EFTA countries, and Northern Ireland.

UK: This device may only be used indoors in Great Britain.

UKCA Mark & UK Declaration of Conformity

TP-Link declares compliance with the Radio Equipment Regulations 2017. The original UK Declaration of Conformity is available at https://www.tp-link.com/support/ukca/.

Canadian Compliance Statement

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation.

ISED Regulations (Canada)

ISED regulations restrict this device's operation to indoor use only. It is prohibited for use on oil platforms, cars, trains, boats, and aircraft, except for large aircraft flying above 10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control or communications with unmanned aircraft systems.

Korea Warning Statements

This wireless equipment may cause radio interference during operation.

NCC Notice & BSMI Notice (Taiwan)

Attention: Low-power radio frequency devices with type approval shall not be altered in frequency, increased in power, or changed in original characteristics or functions by companies, firms, or users. Low-power radio frequency devices shall not affect flight safety and interfere with legal communications. If interference is found, the device shall be immediately suspended, and improved until no interference is present before continuing use. Legal communications refer to wireless communications operated according to the Telecommunications Management Act. Low-power radio frequency devices must tolerate interference from legal communications or industrial, scientific, and medical radio frequency radiation equipment. Avoid affecting the operation of nearby radar systems.

Safety Consultation and Precautions

Use this product according to the specified power type.
Clean the product by unplugging it first. Do not use liquids, spray cleaners, or damp cloths.
Avoid moisture; do not spill water or other liquids on the product.
Do not block or cover ventilation openings to ensure reliable operation and prevent overheating.
Do not place the product near heat sources. Do not place it in enclosed spaces without proper ventilation.
Do not disassemble or repair the product yourself. Contact the manufacturer or agent for assistance with malfunctions.

Restricted Substances Information

This section details the presence of restricted substances in product components, adhering to regulations.

Unit	Lead (Pb)	Mercury (Hg)	Cadmium (Cd)	Hexavalent Chromium (Cr+6)	Polybrominated Biphenyls (PBB)	Polybrominated Diphenyl Ethers (PBDE)
PCB	O	O	O	O	O	O
Casing	O	O	O	O	O	O
Power Supply	O	O	O	O	O	O
Other accessories	O	O	O	O	O	O

Note: 'O' indicates the substance content does not exceed the reference percentage value. '-' indicates the substance is exempt.

General Safety Information

Keep the device away from water, fire, humidity, or hot environments.
Do not attempt to disassemble, repair, or modify the device. For service, please contact TP-Link.
Do not use a damaged charger or USB cable.
Use only recommended chargers.
Do not use the device where wireless devices are not allowed.
The adapter should be installed near the equipment and be easily accessible.
Use only power supplies provided by the manufacturer in the original packaging. Contact TP-Link for any questions.
Operating Temperature: 0°C to 40°C (32°F to 104°F).

This product uses radios and components that emit electromagnetic fields. These fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from pacemakers or other implanted medical devices. If you suspect interference, turn off the product and consult your physician.

Please read and follow all safety information. TP-Link cannot guarantee that no accidents or damage will occur due to improper use. Use the product with care and at your own risk.

Explanation of Symbols on the Product Label

Symbol	Explanation
[DC Voltage Symbol]	DC Voltage
[Alternating Current Symbol]	Alternating current
[Caution Symbol]	Caution
[Operator's Manual Symbol]	Operator's manual
[Indoor Use Only Symbol]	Indoor use only
[Polarity Symbol]	Polarity of d.c. power connector
[Energy Efficiency Symbol]	Energy efficiency marking
[Class II Equipment Symbol]	Class II equipment
[WEEE Recycling Symbol]	RECYCLING: This product bears the WEEE symbol, indicating it must be handled according to European directive 2012/19/EU for recycling or dismantling to minimize environmental impact. Users can give the product to a competent recycling organization or the retailer when purchasing new equipment.

Models: Deco XE75 Pro AXE5400 Tri-Band Mesh Wi-Fi 6E System, Deco XE75 Pro, AXE5400 Tri-Band Mesh Wi-Fi 6E System, Tri-Band Mesh Wi-Fi 6E System, Mesh Wi-Fi 6E System

File Info : application/pdf, 20 Pages, 3.57MB

1910013319 Deco XE75 Pro 2.0 User Guide Deco 3.1app REV2.0.0

References

Adobe PDF Library 15.0 Adobe InDesign 15.0 (Windows)

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