Capitol Region Education Council & U.S. Security Associates: Enhancing School Security with Hytera DMR Radios

Introduction

This case study highlights how the Capitol Region Education Council (CREC) and U.S. Security Associates (USA) partnered to create a safer learning environment in Hartford, Connecticut. By implementing Hytera's advanced DMR radio and trunking systems, they significantly improved wide-area radio communication for school security.

Challenges with Previous Communication Systems

Prior to adopting Hytera's solution, security personnel faced several communication challenges:

• Unreliable cell phone service and dropped calls due to poor signals.
• Standard radios lacked direct messaging capabilities and clear channels.
• Difficulty in locating personnel promptly.
• Messages were sometimes unnoticed or ignored.
• Privacy concerns with public communication channels.
• Technical issues like short battery life, requiring frequent changes during shifts.

Hytera's Advanced Radio Solution

Hytera developed a customized radio solution featuring:

• Direct messaging, strong signals, and prompt location guarantees.
• Clear, interference-free communication channels.
• DMR Standard radios with built-in GPS and ruggedized features (MIL-STD 810 testing).
• Open standard DMR Trunking systems for greater channel utilization and efficiency.
• Programmable channels for quick, efficient communication among administrators and officers.
• Direct Connect feature for easy location of personnel.
• Private communication options for sensitive situations like lockdowns.
• Extended battery life, enabling full shifts without replacement.

Benefits and Outcomes

The implementation of Hytera's system resulted in a more secure and efficient operational environment:

• Enhanced ability for supervisors to manage security operations effectively.
• Immediate response capabilities critical for security or medical emergencies.
• Improved privacy and discretion in communications.
• Increased reliability and reduced downtime due to battery issues.
• Overall enhancement of campus safety and security for students and staff.

About the Partners

The Capitol Region Education Council (CREC) provides educational programs and services to 35 member districts and magnet schools in the Greater Hartford area, serving up to 145,000 students annually.

U.S. Security Associates (USA) is a leading safety and security solutions provider, offering physical security, remote surveillance, and global consulting with a large network of professionals.