Acer LCD Monitor User's Guide

Original Issue: 01/2016

Copyright © 2016. Acer Incorporated. All Rights Reserved.

Record of Purchase Information

Please record the model number, serial number, purchase date, and place of purchase in the spaces provided below. These details are located on the label affixed to your computer. All correspondence concerning your unit should include this information.

Model number:

Serial number:

Date of purchase:

Place of purchase:

Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks used herein are for identification purposes only and belong to their respective companies.

Special notes on LCD monitors

The following are normal characteristics of LCD monitors and do not indicate a problem:

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Cleaning your monitor

Connecting/disconnecting the device

Accessibility

Ensure the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. To disconnect power, unplug the power cord from the electrical outlet.

Safe listening

Warnings

Your device uses one of the following power supplies:

Using electrical power

Product servicing

Do not attempt to service this product yourself. Opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified personnel when:

Note: Adjust only controls covered by the operating instructions. Improper adjustment of other controls may result in damage and require extensive work by a qualified technician to restore normal operation.

Potentially explosive environments

Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Switch off the device near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage and distribution areas, chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles like grain, dust, or metal powders.

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

IT Equipment Recycling Information

Acer is strongly committed to environmental protection and views recycling (salvaging and disposal of used equipment) as a top priority in minimizing environmental burden. Acer is conscious of the environmental effects of its business and strives to identify and provide the best working procedures to reduce the environmental impact of its products.

For more information and help with recycling, please visit: http://www.acer-group.com/public/Sustainability/

Visit www.acer-group.com for further information on the features and benefits of Acer's other products.

Disposal instructions

Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability.

LCD pixel statement

The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction.

This product has been shipped enabled for power management:

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health, and other factors greatly increase the risk of physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis, or other musculoskeletal disorders. Symptoms may appear in the hands, wrists, arms, shoulders, neck, or back, including numbness, burning or tingling sensations, aching, soreness, tenderness, pain, swelling, throbbing, stiffness, tightness, coldness, or weakness.

If you experience these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.

The following section provides tips for more comfortable computer use.

Finding your comfort zone

Adjust the viewing angle of the monitor, use a footrest, or raise your sitting height to achieve maximum comfort.

Taking care of your vision

Long viewing hours, incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces, and low-contrast displays could stress your eyes. The following suggestions may help reduce eyestrain:

Display Adjustments:

Developing good work habits

Declaration of Conformity

Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan
Contact Person: Mr. RU Jan, E-mail: ru.jan@acer.com

Acer Italy s.r.l
Via Lepetit, 40, 20020 Lainate (MI) Italy
Tel: +39-02-939-921, Fax: +39-02 9399-2913
www.acer.it

Declare under their own responsibility that the product:

To which this declaration refers conforms to the relevant standard or other standardizing documents:

The product is in compliance with the essential requirements and other relevant provisions of EMC Directive 2004/108/EC, Low Voltage Directive 2006/95/EC, and RoHS Directive 2011/65/EU and Directive 2009/125/EC with regard to establishing a framework for the setting of ecodesign requirements for energy-related products.

Year to begin affixing CE marking: 2016.

RU Jan / Sr. Manager
Date: Jan. 15, 2016

Federal Communications Commission Declaration of Conformity

Acer America Corporation
333 West San Carlos St.
Suite 1500
San Jose, CA 95110
U.S.A.

Tel : 254-298-4000
Fax : 254-298-4147
www.acer.com

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The following local Manufacturer/Importer is responsible for this declaration:

Product: LCD Monitor
Model Number: CB351C
SKU Number: CB351C xxxxxx
("x" = 0-9, a-z, or A-Z)
Name of Responsible Party: Acer America Corporation
Address of Responsible Party: 333 West San Carlos St.
Suite 1500
San Jose, CA 95110
U.S.A.
Contact Person: Acer Representative
Phone No.: 254-298-4000
Fax No.: 254-298-4147

Unpacking

Please check that the following items are present when you unpack the box. Save the packing materials for future shipping or transport.

LCD Monitor Quick start guide DP cable (Option)
HDMI cable (Option) DVI cable (Option) AC power cord
Audio cable (Option) USB cable (Option) AC adaptor

ATTACHING/REMOVING THE BASE

Install: Align the base with the stand, push the base towards the top of the monitor, rotate the base clockwise, and tighten the screw clockwise.

Remove: Reverse the installation steps.

SCREEN POSITION ADJUSTMENT

To optimize the viewing position, you can adjust the height, tilt, swivel, and pivot of the monitor.

Height Adjustment

After pressing the top of the monitor, you can adjust its height (0-150mm).

Tilt

The monitor can be tilted up to 25 degrees at its highest point for optimal viewing.

Swivel

The built-in pedestal allows you to swivel the monitor for the most comfortable viewing angle (up to 45 degrees in each direction).

Connecting the power cord

Power saving

The monitor enters "power saving" mode when a control signal from the display controller is received, indicated by an amber power LED. The LED is blue when the monitor is ON.

Mode LED light
On Blue
Power saving Amber

The monitor recovers from "power saving" mode when a control signal is detected or the keyboard or mouse is activated. Recovery time is approximately 3 seconds.

Display Data Channel (DDC)

The monitor supports plug-and-play functionality if your system supports the DDC protocol. DDC is a communication protocol allowing the monitor to automatically inform the host system about its capabilities, such as supported resolutions and timing.

The monitor supports the DDC2B standard.

Connector pin assignment

24-pin color display signal cable (DVI)

PIN No.DescriptionPIN No.Description
1TMDS data2-13NC
2TMDS data2+14+5 V power
3TMDS data 2/4 shield15GND (return for +5 V, hsync, vsync)
4NC16Hot-plug detect
5NC17TMDS data0-
6DDC clock18TMDS data0+
7DDC data19TMDS data 0/5 shield
8NC20NC
9TMDS data1-21NC
10TMDS data1+22TMDS clock shield
11TMDS data 1/3 shield23TMDS clock+
12NC24DDC tMDS clock-

20-pin color display signal cable (DisplayPort)

PIN No.DescriptionPIN No.Description
1ML_Lane 3 (n)11GND
2GND12ML_Lane 0 (p)
3ML_Lane 3 (p)13Config1
4ML_Lane 2 (n)14Config2
5GND15AUX_CH (p)
6ML_Lane 2 (p)16GND
7ML_Lane 1 (n)17AUX_CH (n)
8GND18Hot Plug Detect
9ML_Lane 1 (p)19DP Power_Return
10ML_Lane 0 (n)20DP Power

19-pin color display signal cable (HDMI)

PIN No.DescriptionPIN No.Description
1TMDS Data2+10TMDS Clock+
2TMDS Data2 Shield11TMDS Clock Shield
3TMDS Data2-12TMDS Clock-
4TMDS Data1+13CEC
5TMDS Data1 Shield14Reserved (N.C. on device)
6TMDS Data1-15SCL
7TMDS Data0+16SDA
8TMDS Data0 Shield17DDC/CEC Ground
9TMDS Data0-18+5V Power
19Hot Plug Detect

Standard timing table

ModeResolutionRefresh Rate (Hz)
VGA640 x 48060
VGA640 x 48072
VGA640 x 48075
MAC640 x 48066.66
VESA720 x 40070
SVGA800 x 60056
SVGA800 x 60060
SVGA800 x 60072
SVGA800 x 60075
MAC832 x 62474.55
XGA1024 x 76860
XGA1024 x 76870
XGA1024 x 76875
MAC1152 x 87075
VESA1152 x 86475
VESA1280 x 96060
SXGA1280 x 102460
SXGA1280 x 102475
VESA1280 x 72060
WXGA1280 x 80060
WXGA+1440 x 90060
WSXGA+1680 x 105060
FHD1920 x 108060
Wide HD2560 x 108060

Installation

Follow these steps to install the monitor on your host system:

Steps

  1. Connect the video cable:
    • Ensure both the monitor and computer are switched off.
    • Digital cable (DVI): Connect one end of the 24-pin DVI cable to the monitor and the other end to the computer's DVI port.
    • Digital cable (DisplayPort): Connect one end of the 20-pin DP cable to the monitor and the other end to the computer's DP port.
    • Digital cable (HDMI): Connect one end of the 19-pin HDMI cable to the monitor and the other end to the computer's HDMI port.
  2. Connect the power cord: Connect the power cord to the monitor and then to a properly grounded AC outlet.
  3. Optional: Connect audio: Connect the audio input socket (AUDIO IN) of the LCD monitor and the line-out port on the computer using the audio cable.
  4. Turn on the monitor and computer: Turn on the monitor first, then the computer. This sequence is important.
  5. Troubleshooting: If the monitor does not function properly, refer to the troubleshooting section.

USER CONTROLS

(1) Power Switch / Power LED:

Turns the monitor ON or OFF. Lights up to indicate the power is ON.

Using the Shortcut Menu

Press the function button to open the shortcut menu for quick access to commonly used settings.

Empowering:

Press the Empowering Key to open the Acer eColor Management OSD and access scenario modes.

Brightness:

Press the key to open the Brightness control and set it to your preferred level.

OSD functions

Press this button to activate the OSD menu.

INPUT Input Key

Use the Input key to select from different video sources:

As you cycle through the sources, a message on the screen indicates the currently selected input source. The image may take 1-2 seconds to appear.

If an input is selected but the cable is not connected, a message like "No Cable Connect" or "No Signal" will appear.

Acer eColor Management

Operation instructions

  1. Press the "e" Key to open the Acer eColor Management OSD and access scenario modes.
  2. Press "<" or ">" to select the desired mode.
  3. Press the "Brightness" Key to confirm the mode and exit the eColor menu.

Features and Benefits

Main Menu iconSub Menu iconSub Menu itemDescription
N/AN/AUser modeUser-defined settings that can be fine-tuned for any situation.
N/AN/AECO modeAdjusts settings to reduce power consumption.
N/AN/AStandard modeDefault setting, reflecting native display capability.
N/AN/AGraphic modeEnhances colors and emphasizes fine details. Pictures and photographs appear vibrant with sharp detail.
N/AN/AMovie modeDisplays scenes in clearest detail, presenting great visuals even in poorly lit environments.

Adjusting the OSD settings

Note: The following content is for general reference only. Actual product specifications may vary.

The OSD (On-Screen Display) can be used for adjusting monitor settings. Press the MENU key to open the OSD. You can adjust picture quality, OSD position, and general settings.

Adjusting the picture quality

  1. Press the MENU key to bring up the OSD.
  2. Using the "<" / ">" keys, select "Picture" from the OSD. Navigate to the picture element you wish to adjust.
  3. Use the "<" / ">" keys to adjust the sliding scales.
  4. The Picture menu allows adjustment of Brightness, Contrast, Color Temp, Auto Config, and other image-related qualities.
  5. 6-axis Saturate: Adjust saturation of red, green, blue, yellow, magenta, and cyan.
  6. 6-axis Hue: Adjust hue for red, green, blue, yellow, magenta, and cyan.
  7. Blue Light: Filter out blue light by adjusting the Blue Light showing ratio (e.g., -80%, 70%, 60%, 50%).

Adjusting the OSD position

  1. Press the MENU key to bring up the OSD.
  2. Using the directional keys, select "OSD" from the on-screen display. Navigate to the feature you wish to adjust.

Adjusting the setting

  1. Press the MENU key to bring up the OSD.
  2. Using the "<" / ">" keys, select "Setting" from the OSD. Navigate to the feature you wish to adjust.
  3. The Setting menu adjusts screen Menu Language and other settings, including Input and OD level.
  4. DP mode selection: The default DP signal setting is DP 1.2. Users can confirm the selection of DP 1.2 or DP 1.1 following the setting message.

Product information

  1. Press the MENU key to bring up the OSD.
  2. Using the "<" / ">" keys, select "Information" from the OSD. The basic information of the LCD monitor for the current input will be displayed.

Troubleshooting

Before sending your LCD monitor for servicing, check the troubleshooting list below to see if you can self-diagnose the problem.

DVI/DP/HDMI mode

ProblemLED statusRemedy
No picture visibleBlueUsing the OSD, adjust brightness and contrast to maximum or reset to their default settings.
OffCheck the power switch. Check if the AC power cord is properly connected to the monitor.
AmberCheck if the video signal cable is properly connected at the back of the monitor. Check that the computer system is switched on and in power saving/standby mode.
Models: CB351C, CB351C LCD Monitor, LCD Monitor, Monitor

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ACER CB351C (01)

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