Sungrow EyeM4 Quick Installation Guide
This document provides instructions for installing and configuring the Sungrow EyeM4 communication module.
1 Installing the Module
Follow these steps to install the wireless communication module:
- Step 1: Remove the wireless communication module from its packaging. Remove the waterproof cover or waterproof block from the inverter's communication port.
- Step 2: Insert the module into the communication port (Com.) located at the bottom of the inverter. Push it until it snaps into place with an audible "Click" sound. If the module feels loose, remove it and check the port for damage. If damaged, contact the supplier. Otherwise, repeat Step 2.
- Step 3: To connect multiple inverters, use RS485 communication cables to link them in a daisy-chain configuration. Ensure the shielding layer of the cables is grounded. The maximum number of inverters that can be connected in a daisy chain is typically 10.
Diagram description: Multiple inverters connected sequentially via RS485 communication cables, with the shielding layer grounded.
- Step 4: Once the module is connected to the inverter and the inverter is powered on, communication will be established automatically.
ℹ️ Important Notes:
- Press down the buckles on both sides when plugging or unplugging the module.
- Avoid frequent plugging and unplugging operations.
- The module can be plugged in and out without needing to switch off the inverter.
- If the wireless communication module needs replacement during operation, perform the necessary configuration changes in the iSolarCloud App as per its user manual.
2 Insertion and Removal of SIM Card
The module uses a standard Micro SIM card.
Insertion: Identify the correct insertion direction as indicated by the print on the lower left corner of the card slot. Insert the SIM card into the slot and push it firmly with your finger or a flat-head screwdriver (3x75mm) until it clicks into place.
Removal: Push the SIM card downwards using your finger or a flat-head screwdriver (3x75mm) until you hear an audible "Click" sound. The SIM card will then pop out automatically.
Diagram description: A visual representation showing a Micro SIM card and its insertion into a slot, with an indicator for the correct orientation.
3 Status of the LED Indicators
The module is equipped with indicator LEDs to show its operational status:
| LED | Description | Color | Status Description |
|---|---|---|---|
| RUN | Indicates whether the hardware and software of the module itself run normally | Flash (Green) | Normal operation |
| Flash (Red) | Inverter fault | ||
| Off | Module power-off | ||
| 4G | Indicates the communication state of the module with the base station | On | Connected with the base station |
| Off | Not connected with the base station | ||
| WiFi | Indicates the state of communication between the module and the router | On | Connected to the router |
| Off | Not connected to the router | ||
| Data exchange in process | Flash | Data exchange in process |
4 iSolarCloud APP
After the module is running normally, the iSolarCloud APP is used to create new power stations and manage operations. For detailed instructions, refer to the APP's user manual.
4.1 Obtaining Methods
- Method 1: Download the iSolarCloud APP from the Google Play Store (for Android devices) or the App Store (for iOS devices).
- Method 2: Scan the provided QR code to download and install the desired APP.
4.2 User Guide of The APP
To access detailed operation instructions and user guides for the iSolarCloud APP:
- Visit the Sungrow support website at http://support.sungrowpower.com.
- Scan the QR code provided on the document to log into the Product Document Platform of Sungrow.
The iSolarCloud APP is designed for plant owners and O&M personnel, offering features such as an aggregate map, plant access, remote parameter configuration, Wi-Fi configuration, fault management, and warning notifications.
Diagram description: A smartphone displaying a QR code. An arrow points to a subsequent screen showing the iSolarCloud APP interface, with instructions to click for download and operating instructions.
