Seiko Clock Warranty Certificate
Limited One-Year Warranty
To be completed by store
Clock model no.: _________________________
Date of sale (day/month/year): ___ / ___ / ______
Sold by (store name & address): _________________________________________________________________________
To be completed by consumer
Consumer Return Authorization No.: _________________________
Nature of defect: ___________________________________________________________________________________
Your name: ________________________________________________________________________________________
Address: __________________________________________________________________________________________
ZIP code: _________________________
Daytime phone no.: (_____) ____ - ________
E-mail address: _________________________ @ _________________________
Date (day/month/year): ___ / ___ / ______
March 2019
Seiko Instruments U.S.A. Inc.
www.seikoclockusa.com
WARNING
- The clock is not a toy and may contain small parts including a coin type battery. Please keep the clock and clock parts away from small children to avoid choking hazard.
- When hanging on the wall, use appropriate hanging hardware on a smooth and sturdy surface.
- Avoid hanging a clock directly above the sleeping area (including baby crib) or sitting area.
SEIKO CLOCK LIMITED ONE YEAR WARRANTY
Warranty Coverage
Seiko warrants that if your SEIKO clock (but not the battery, glass or plastic cover, or clock accessories) proves upon presentation by you to be defective in material or workmanship within one year after the date of original retail purchase, and if the clock was purchased from an authorized SEIKO clock store in the U.S.A. or a U.S. territory, Seiko will, at its option, replace it with the same or similar clock of equal value without charge to you, except that you are responsible for delivering, mailing or shipping the clock with an unaltered Warranty Certificate to the Seiko Clock Customer Center.
Matters Not Covered by This Warranty
The following clock parts and other matters are not covered by this warranty: battery, glass or plastic cover, or any clock accessories, damages not resulting from a defect in material or workmanship, damage caused by tampering with or opening the clock or by other than normal use, or defects or damage resulting from repairs performed other than by clockmakers referred by the Seiko Clock Customer Center.
Alterations of Warranty Certificate Not Honored
Warranty Certificates which have been falsified or altered will not be honored.
Warranty Limitations and Disclaimers
Any implied warranties of merchantability and fitness for a particular purpose, which may exist, are limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Seiko hereby disclaims any liability for consequential and incidental damages that may arise from the clock or the use thereof. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
State Law Applicability
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
How to obtain Warranty Replacement
To obtain a replacement clock under this warranty, please contact the Seiko Clock Customer Center by phone or email as follows:
- 1-800-808-0338, Monday through Friday, between 6:00 am – 5:00 pm PST
- Clocks@seikoinstruments.com
Seiko will provide instructions on how to proceed.
When sending your clock to the Seiko Clock Customer Center, you must include the properly completed Warranty Certificate. All postage, insurance, and shipping costs incurred in sending the clock to the center are your responsibility.