Introduction
Mitsubishi Motors North America, Inc. (MMNA) thanks you for purchasing a 2023 Mitsubishi Outlander. This manual provides essential information regarding your vehicle's warranty coverage and recommended maintenance schedule. MMNA is committed to ensuring your satisfaction and encourages you to visit an authorized Mitsubishi Motors Dealership for all your service needs.
This warranty applies to the original and subsequent owners of vehicles originally distributed by MMNA and sold by an Authorized Mitsubishi Motors Dealer in the United States. For detailed information on warranty coverage, including limited warranty periods for different markets and components, please refer to the relevant sections within this manual.
Warranty at a Glance
This section offers a summary of the New Vehicle Limited Warranty, including coverage periods for Basic Coverage, 10/100 Powertrain Coverage, Adjustments, and Anti-corrosion. It also details the Emission Control System Warranty for both Federal and California specifications, outlining defect and performance warranty periods.
Maintenance
Proper maintenance is crucial for protecting your investment and ensuring optimal vehicle performance. This manual provides a maintenance schedule and information on service precautions. For detailed guidance on selecting the correct maintenance schedule and understanding emission control system maintenance, consult the relevant pages.
Customer Satisfaction and Dispute Resolution
Mitsubishi Motors is dedicated to high customer satisfaction. If you encounter any issues, MMNA provides a clear process for addressing concerns. This includes contacting your nearest Authorized Mitsubishi Motors Dealer or Service Center, reaching out to MMNA's Customer Relations Department, and utilizing the informal third-party Dispute Resolution Process administered by the National Center for Dispute Settlement (NCDS) if necessary. Information on how to file a claim and the dispute resolution process is detailed within the manual.
For more information, visit the official Mitsubishi Motors website at www.mitsubishicars.com.