Midea Microwave Oven User Manual

Thank You Letter

Thank you for choosing Midea! Before using your new Midea product, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers in a safe way.

Safety Instructions

Intended Use

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. Please check the packaging and appliance on arrival to make sure everything is intact to ensure safe operation. If you find any damage, please contact the retailer or dealer. Please note modifications or alterations to the appliance are not allowed for your safety concern. Unintended use may cause hazards and loss of warranty claims.

Explanation of Symbols

• ⚠️ DANGER: This symbol indicates that there are dangers to the life and health of persons due to extremely flammable gas.
• ⚡ WARNING OF ELECTRICAL VOLTAGE: This symbol indicates that there is a danger to life and health of persons due to voltage.
• ⚠️ WARNING: The signal word indicates a hazard with a medium level of risk which, if not avoided, may result in death or serious injury.
• ❗ CAUTION: The signal word indicates a hazard with a low degree of risk which, if not avoided, may result in minor or moderate injury.
• ? ATTENTION: The signal word indicates important information (e.g. damage to property), but not danger.
• ⚙️ OBSERVE INSTRUCTIONS: This symbol indicates that a service technician should only operate and maintain this appliance in accordance with the operating instructions.

Read these operating instructions carefully and attentively before using/commissioning the unit and keep them in the immediate vicinity of the installation site or unit for later use!

Precautions to Avoid Possible Exposure to Excessive Microwave Energy

1. Do not attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
2. Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
3. Do not operate the oven if it is damaged. It is particularly important that the oven door closes properly and that there is no damage to the:
   • DOOR (bent)
   • HINGES AND LATCHES (broken or loosened)
   • DOOR SEALS AND SEALING SURFACES
4. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

Important Safety Instructions

When using electrical appliances basic safety precautions should be followed, including the following:

⚠️ WARNING To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave energy:

• Read all instructions before using the appliance.
• Read and follow the specific: "PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY" found on page 4.
• This appliance must be grounded. Connect only to properly grounded outlet. See "GROUNDING INSTRUCTIONS" found on page 8.
• Install or locate this appliance only in accordance with the provided installation instructions.
• Some products such as whole eggs and sealed containers - for example, closed glass jars - are able to explode and should not be heated in this oven.
• Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook or dry food. It is not designed for industrial or laboratory use.
• HOT CONTENTS CAN CAUSE SEVERE BURNS. DO NOT ALLOW CHILDREN TO USE THE MICROWAVE. Use caution when removing hot items.
• Do not operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.
• This appliance should be serviced only by qualified service personnel. Contact nearest authorized service facility for examination, repair, or adjustment.
• Do not cover or block any openings on the appliance.
• Do not store this appliance outdoors. Do not use this product near water - for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar location.
• Do not immerse cord or plug in water.
• Keep cord away from heated surface.
• Do not let cord hang over edge of table or counter.
• When cleaning surfaces of door and oven that comes together on closing the door, use only mild, nonabrasive soaps, or detergent applied with a sponge or soft cloth.
• To reduce the risk of fire in the oven cavity:
  1. Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
  2. Remove wire twist-ties from paper or plastic bag before placing bag in oven.
  3. If material inside of the oven ignite, keep oven door closed, turn oven off, and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
  4. Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
• Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present.
• THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID. To reduce the risk of injury to persons:
  1. Do not overheat the liquid.
  2. Stir the liquid both before and halfway through heating it.
  3. Do not use straight-sided containers with narrow necks.
  4. After heating, allow the container to stand in the microwave oven for a short time before removing the container.
  5. Use extreme care when inserting a spoon or other utensil into the container.

SAVE THESE INSTRUCTIONS

Grounding Installation

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

⚠️ WARNING Improper use of the grounding can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounded plug, and 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance.

DANGER Electric Shock Hazard: Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance.

⚠️ WARNING Electric Shock Hazard Improper use of the grounding can result in electric shock. Do not plug into an outlet until appliance is properly installed and grounded.

A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. Longer cord sets or extension cords are available and may be used if care is exercised in their use. If a long cord or extension cord is used:

1. The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
2. The extension cord must be a grounding-type 3-wire cord.
3. The longer cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over unintentionally.

Radio Interference

• Operation of the microwave oven may cause interference to your radio, TV or similar equipment.
• When there is interference, it may be reduced or eliminated by taking the following measures:
  1. Clean door and sealing surface of the oven
  2. Reorient the receiving antenna of radio or television.
  3. Relocate the microwave oven with respect to the receiver.
  4. Move the microwave oven away from the receiver.
  5. Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits.
• This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 18 of the FCC Rules.

Utensils

❗ CAUTION Personal Injury Hazard: Tightly-closed utensils could explode. Closed containers should be opened and plastic pouches should be pierced before cooking. See the instructions on "Materials you can use in microwave oven or to be avoided in microwave oven." There may be certain non-metallic utensils that are not safe to use for microwaving. If in doubt, you can test the utensil in question following the procedure below.

Utensil Test:

• Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in question.
• Cook on maximum power for 1 minute.
• Carefully feel the utensil. If the empty utensil is warm, do not use it for microwave cooking.
• Do not exceed 1 minute cooking time.

Materials you can use in microwave oven

Materials to be avoided in microwave oven

Specification

Product Overview

Names of Oven Parts and Accessories

In case of any differences between the appliance and the pictures in this manual, the product shall prevail.

Remove the oven and all materials from the carton and oven cavity. Your oven comes with the following accessories:

• Glass Tray: (you should secure the glass tray during driving)
• Turntable Ring Assembly
• Instruction Manual
• Turntable Shaft

Diagram Description:

• A) Safety interlock system
• B) Observation window
• C) Door assembly
• D) Oven cavity
• E) Turntable shaft
• F) Control panel

Turntable Installation

Cleaning the cooking compartment and putting the turntable in place. For new installations, make sure all packaging and shipping tape has been removed from the turntable shaft. Before using the appliance to prepare food for the first time, you will need to put the turntable in place correctly. You must clean the cooking compartment and accessories.

How to put the turntable in place:

1. Place the turntable ring assembly (③) into the recess in the cooking compartment.
2. Place the glass tray (①) on the turntable ring assembly (③). Fit the raised, curved lines in the center of the glass tray bottom between the three spokes of the shaft. Make sure that the glass tray (①) engages in the turntable shaft (②) in the centre of the cooking compartment floor. The rollers on the shaft should fit inside the turntable bottom ridge.

Notes:

1. Never use the appliance without the turntable. Make sure that it is properly engaged. The turntable can turn clockwise or anti-clockwise.
2. Never place the glass tray upside down. The glass tray should never be restricted.
3. Both glass tray and turntable ring assembly must always be used during cooking.
4. All food and containers of food are always placed on the glass tray for cooking.
5. Never restrict the movement of the turntable.
6. If glass tray or turntable ring assembly cracks or breaks, contact your nearest authorized service center.

Product Installation

Countertop Installation

Remove all packing material and accessories. Examine the oven for any damage such as dents or broken door. Do not install if oven is damaged. Cabinet: Remove any protective film found on the microwave oven cabinet surface. Do not remove the Waveguide cover that is attached to the oven cavity to protect the magnetron.

Installation Steps:

1. Select a level surface that provides enough open space for the intake and/or outlet vents. A minimum clearance of 3.0 inches (7.5cm) is required between the oven and any adjacent walls. One side must be open. The minimum installation height is 36 inches (91.4cm).
   • Leave a minimum clearance of 12 inches (30cm) above the oven.
   • Do not remove the legs from the bottom of the oven.
2. Blocking the intake and/or outlet openings can damage the oven.
3. Place the oven as far away from radios and TV as possible. Operation of microwave oven may cause interference to your radio or TV reception.
4. Plug your oven into a standard household outlet. Be sure the voltage and the frequency is the same as the voltage and the frequency on the rating label.

WARNING: Do not install oven over a range cooktop or other heat-producing appliance. If installed near or over a heat source, the oven could be damaged and the warranty would be void.

The accessible surface may be hot during operation.

Operation

Control Panel

The control panel features a display screen and various buttons for operating the microwave. Key buttons include:

• Display: Shows time, power levels, and settings.
• Power Level Buttons: (e.g., PL10, PL9, etc.)
• Cooking Functions: Time Cook, Time Defrost, Weight Defrost, Speedy Cooking (Start +30sec.), Auto Menu (Popcorn, Potato, Pizza, Frz. Veg., Beverage, Dinner).
• Timer/Clock: Timer Clock, Kitchen Timer.
• Control Buttons: Stop cancel, ECO, Memory, Door Open.
• Number Pad: 0-9 for entering time, weight, etc.

1. Setting the Clock

After connecting the oven to the power, "0:00" shows on the display. The buzzer sounds.

1. Press Timer Clock twice and then "00:00" will display.
2. Press the number keys to enter the time. Example: To set the clock to 12:10, press "1", "2", "1", "0" in turn.
3. Press Timer Clock to confirm. The clock is set.

Notes:

• In the process of clock setting, if Stop cancel or ECO is pressed or if there is no operation within 1 minute, the setting is invalid.
• To reset the clock, repeat steps 1 to 3.
• The clock is a 12-hour display. If the clock is not set, it will not work when powered.

2. Setting the Kitchen Timer

1. Press Timer Clock once and then "00:00" will display.
2. Press the number keys to enter the desired time. The maximum time value is "99:99".
3. Press Start +30sec. to confirm. The timer starts counting down.

Notes:

• The kitchen timer is different from the 12-hour system; it is a timer.
• Any other program can't be set during the kitchen timer.

3. Microwave Cooking

11 power levels are available.

1. Press Time Cook once and then "00:00" will display.
2. Press the number keys to set the cooking time. The maximum time value is "99:99".
3. Press Power once, "PL10" will display.
4. Press the number keys to set the power level. The 11 power levels are available.
5. Press Start +30sec. to start cooking.

Notes:

• In the process of setting, if Stop cancel or ECO is pressed or if there is no operation within 1 minute, the setting is invalid.
• The power level can be changed during operation. Press Power and then the current power will flash for 3 seconds. Press the number keys to change the power. The oven will work with the selected power.

4. Speedy Cooking

1. In standby mode, press Start +30sec. to cook food with 100% power level for 30 seconds. Each press on the same key can increase 30 seconds and the maximum time value is "99:99".
2. In standby mode, pressing the number keys 1 to 6 lets you quickly start a cooking time from 1 to 6 minutes. Then you can press Start +30sec. to increase the cooking time. The maximum time value is "99:99".

Note In microwave cooking and defrosting by time state, each more press on Start +30sec. can increase the cooking time by 30 seconds.

5. Defrost by Weight

1. Press Weight Defrost once and then the screen will display "dEF1".
2. Press the number keys to enter the weight of the food. The range of weight is 4~100Oz.
3. Press Start +30sec. to start defrosting.

Note The buzzer will sound to remind you to turn the food over during defrosting. If no operation, the oven will continue working.

6. Defrost by Time

1. Press Time Defrost once and then the screen will display "dEF2".
2. Press the number keys to set the desired defrost time. The maximum time value is "99:99".
3. The default power level is PL3. If you want to change the power level, Press Power and then the current power will flash for 3 seconds. Press the number keys to change the power.
4. Press Start +30sec. to start defrosting.

Notes

• During defrosting, the power level cannot be changed.
• The buzzer will sound to remind you to turn the food over during defrosting. If no operation, the oven will continue working.
• If you do not need to change the power level, please skip step 3.

7. Multi-Stage Cooking

Example: Defrost food for 5 minutes and then cook with 80% microwave power for 7 minutes.

1. Press Time Defrost once and then the screen will display "dEF2".
2. Press "5", "0", "0" to set the desired defrost time to 5 minutes.
3. Press Time Cook and then press "7", "0", "0" to set the cooking time.
4. Press Power and then "PL10" will display.
5. Press "8" to set the power level to PL8.
6. Press Start +30sec. to start cooking.

Notes

• Two cooking stages can be set in multi-stage cooking.
• If you set the defrost function, it will work automatically in the first stage.
• The auto menu cannot be set as one of the multi-stage.

8. Auto Menu

Press a menu key repeatedly to choose the weight of the food you want to cook. For example, press Popcorn once and "1.75" will display.

Press Start +30sec. to start cooking.

Auto Menu Chart

9. Memory Function

You can save the settings for a dish in the memory and call it up again.

1. Press Memory repeatedly to select memory 1-3 procedure. "1", "2" and "3" will display in order.
2. If the procedure has been set, press Start +30sec. to start working. Otherwise, please continue to set.
3. After finishing the setting, press Start +30sec. once to save the procedure.

Example: Set memory 2 (cook food with 80% microwave power for 3 minutes)

1. In standby mode, press Memory twice.
2. Press Time Cook once and then press the number key "3", "0", "0" in order.
3. Press Power once and then press the number key "8".
4. Press Start +30sec. to save the setting and "2" will display.

Note Auto menu, Speedy cooking and kitchen timer function cannot be set as memory functions.

10. Safety Lock

Safety Lock is a system that safeguards against unintended activation of the oven, providing a protective measure to ensure children safety.

How the safety lock works

Initiating the cooking automatically triggers the lock. The lock will also stay engaged for 30 minutes after cooking ends. Safety Lock is active by default. It will only be deactivated if the user chooses to do so manually. Even in the event of a power disconnection, the oven will preserve the state of the safety lock, whether it is activated or deactivated.

Unlock the door

Press Door Open during operation and open the door within 10 seconds, or the safety lock will re-engage. The door will stay unlocked until cooking is initiated.

Or:

Press Door Open within 30 minutes after cooking is complete to manually disable the door lock and switch to standby mode. If no key is pressed, the safety lock will automatically disengage after 30 minutes.

Deactivate the safety lock

If there are no children in the house, you can choose to permanently deactivate the safety lock function. Press "7", "9" in consecutive order and then press and hold Door Open for three seconds within 30 seconds, the screen will display "ULoc", indicating the successful deactivation of the safety lock.

Re-Activate the safety lock

Press "7", "9" in consecutive order and then press and hold Door Open for three seconds within 30 seconds, the screen will display "Loc", indicating the successful re-activation of the safety lock.

11. Lock Function for Children

You can use this function to disable the screen buttons and prevent your child from accidentally turning the oven on.

To activate the lock: In standby mode, press and hold Stop cancel / ECO for three seconds. A long beep sounds and the locked icon will display.

To deactivate the lock: In the locked state, press and hold Stop cancel / ECO for three seconds. A long beep sounds.

12. ECO Function

To enter ECO mode: In standby mode, press Stop cancel / ECO once. The screen will turn off.

To cancel ECO mode: In ECO mode, press any key, or open and close the door will cancel it.

13. Mute mode

To activate the mute mode: In standby mode, press and hold "8" for 3 seconds. A long beep will sound. When you press the key, it does not make a sound.

To deactivate the mute mode: In mute mode, press and hold "8" for 3 seconds. A long beep will sound.

14. Inquiring Function

1. If the clock has been set, the current time will display for three seconds by pressing Timer Clock once in the cooking state.
2. In the microwave cooking state, press Power to inquire about the power level. It will display for three seconds.

Trouble Shooting

Normal Situations

• Microwave oven interfering TV reception: Radio and TV reception may be interfered when microwave oven operating. It is similar to the interference of small electrical appliances, like mixer, vacuum cleaner, and electric fan. It is normal.
• Dim oven light: In low power microwave cooking, oven light may become dim. It is normal.
• Steam accumulating on door, hot air out of vents: In cooking, steam may come out of food. Most will get out from vents. But some may accumulate on cool place like oven door. It is normal.
• Oven started accidentally with no food in: It is forbidden to run the unit without any food inside. It is very dangerous.

Troubleshooting Table

According to Waste of Electrical and Electronic Equipment (WEEE) directive, WEEE should be separately collected and treated. If at any time in future you need to dispose of this product please do NOT dispose of this product with household waste. Please send this product to WEEE collecting points where available.

Trademarks, Copyrights and Legal Statement

Midea logo, word marks, trade name, trade dress and all versions thereof are valuable assets of Midea Group and/or its affiliates ("Midea"), to which Midea owns trademarks, copyrights and other intellectual property rights, and all goodwill derived from using any part of an Midea trademark. Use of Midea trademark for commercial purposes without the prior written consent of Midea may constitute trademark infringement or unfair competition in violation of relevant laws.

This manual is created by Midea and Midea reserves all copyrights thereof. No entity or individual may use, duplicate, modify, distribute in whole or in part this manual, or bundle or sell with other products without the prior written consent of Midea.

All the described functions and instructions were up to date at the time of printing this manual. However, the actual product may vary due to improved functions and designs.

Disposal and Recycling

Important instructions for environment

Compliance with the WEEE Directive and Disposing of the Waster Product: This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waster electrical and electronic equipment (WEEE).

This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.

Compliance with RoHS Directive

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Data Protection Notice

For the provision of the services agreed with the customer, we agree to comply without restriction with all stipulations of applicable data protection law, in line with agreed countries within which services to the customer will be delivered.

Generally, our data processing is to fulfil our obligation under contract with you and for product safety reasons, to safeguard your rights in connection with warranty and product registration questions. In some cases, but only if appropriate data protection is ensured, personal data might be transferred to recipients located outside of the European Economic Area.

Further information are provided on request. You can contact our Data Protection Officer via MideaDPO@midea.com. To exercise your rights such as right to object your personal date being processed for direct marketing purposes, please contact us via MideaDPO@midea.com. To find further information, please follow the QR Code.

1 Year Limited Warranty

This warranty is provided to the original purchaser at retail (the "Purchaser" or "you") by Midea America Corp. ("Midea" or "we"), which warrants all parts of this Product, as described below. Midea warrants this Product to the Purchaser for personal, family or household use. This warranty covers performance and quality issues in materials and workmanship that appear under normal use and maintenance appearing within one year from the date of purchase. This warranty gives you specific rights, and you may also have other rights that vary from state to state.

WARRANTY LIMITATIONS

This warranty is given only to the original purchaser at retail in either the United States or Canada and may not be transferred to any subsequent buyer. This warranty does not apply to purchasers of our products for use or resale in a business; a separate commercial warranty may protect those purchasers.

This warranty does not cover any Product failure caused by:

• Abuse, damage or use of the Product in violation of the Product instructions.
• Modification to any Product or part.
• Failure to maintain the Product or part as described in accordance with the Product instructions.
• Faulty installation or application.
• Use of parts or accessories not compatible with this Product.
• Floods, fires, winds, lightning, accidents, corrosive atmosphere, or other conditions beyond Midea's control.
• Interruption in electrical service or inadequate electrical service.
• Replacement of fuses and replacement or resetting of circuit breakers.
• Frozen or broken water pipes, water damage, moisture intrusion, mold or other biological growth.
• The use, combination or linking of the Product to other products, processes or materials not provided by Midea.

WARRANTY REMEDY

If any quality or performance issue covered by this warranty is discovered during the warranty period, we will, at our option, repair or replace any such Product. This warranty is limited to Product repair or replacement by an authorized Midea servicer or dealer and does not cover any shipping cost, labor cost, customs duties, inland logistics cost, or cost of service, including any diagnostics, removal, transportation, or reinstallation costs. If we ask, you must return the Product to us.

WARRANTY DISCLAIMER; EXCLUSION OF DAMAGES

This is the only express warranty to consumers that we offer on our Products. ANY IMPLIED WARRANTIES BY MIDEA, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY. Some states and provinces do not allow the exclusion of express warranties and/or limitations on how long an implied warranty lasts, so the above exclusion and/or limitation may not apply to you.

THE REMEDY DESCRIBED ABOVE IS THE ONLY ONE THAT WE WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. WE WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, NEGLIGENCE OR OTHER TORT, OR ON ANY STRICT LIABILITY THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

WARRANTY CLAIMS PROCESS

For more information or to make a warranty claim, please visit: https://www.midea.com/us/support

Or contact us at:

Telephone: 1-866-646-4332

Email: customerserviceusa@midea.com

You must have Your bill of sale, delivery slip, or appropriate proof of purchase to submit a warranty claim. The date of purchase establishes the warranty period, should service be required.

DISPUTE RESOLUTION

ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS.

1. Parties: This arbitration clause (this "Arbitration Clause") affects your rights against Midea and any of its affiliates or employees or agents, successors, or assigns, all of whom together are referred to below as "we" or "us" for ease of reference.
2. ARBITRATION REQUIREMENT: EXCEPT AS STATED BELOW, ANY DISPUTE BETWEEN YOU AND ANY OF US SHALL BE DECIDED BY NEUTRAL, BINDING ARBITRATION RATHER THAN IN COURT OR BY JURY TRIAL. "Dispute" will be given the broadest possible meaning allowable by law. It includes any dispute, claim, or controversy arising from or relating to your purchase of this Product, any warranty upon the Product, or the Product's condition. It also includes determination of the scope or applicability of this Arbitration Clause. The arbitration requirement applies to claims in contract and tort, pursuant to statute, or otherwise.
3. CLASS-ARBITRATION WAIVER: ARBITRATION IS HANDLED ON AN INDIVIDUAL BASIS. IF A DISPUTE IS ARBITRATED, YOU AND WE EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US OR WE AGAINST YOU, OR AS A PRIVATE ATTORNEY GENERAL OR IN ANY OTHER REPRESENTATIVE CAPACITY, TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOU AND WE ALSO WAIVE ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS.
4. Discovery and Other Rights: Discovery and rights to appeal in arbitration are generally more limited than in a lawsuit. This applies to both you and us. Other rights that you or we would have in court may not be available in arbitration. Please read this Arbitration Clause and consult the rules of the arbitration organizations listed below for more information.
5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE TO LITIGATE ANY DISPUTE BETWEEN YOU AND ANY OF US IN SMALL CLAIMS COURT, RATHER THAN IN ARBITRATION, IF THE DISPUTE MEETS ALL REQUIREMENTS TO BE HEARD IN SMALL CLAIMS COURT.
6. Governing Law: For residents of the United States, the procedures and effect of the arbitration will be governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) rather than by state law concerning arbitration. For residents of Canada, the procedures and effect of the arbitration will be governed by the applicable arbitration law of the province in which you purchased your Product. The law governing your substantive warranty rights and other claims will be the law of the state or province in which you purchased your Product. Any court having jurisdiction may enter judgment on the arbitration award.
7. Rules of the Arbitration: If the amount in controversy is less than $250,000, the arbitration will be decided by a single arbitrator. If the amount in controversy is greater than or equal to $250,000, the arbitration will be decided by a panel of three arbitrators. The arbitrator(s) will be chosen pursuant to the rules of the administering arbitration organization. United States residents may choose JAMS (1920 Main Street, Ste. 300, Irvine, CA 92614, www.jamsadr.com), or, subject to our approval, any other arbitration organization. In addition, Canadian residents may choose the ADR Institute of Canada (234 Eglinton Ave. East, Suite 405, Toronto, Ontario, M4P 1K5, www.amic.org). These organizations' rules can be obtained by contacting the organization or visiting its website. If the chosen arbitration organization's rules conflict with this Arbitration Clause, the provisions of this Arbitration Clause control. The award of the arbitrator(s) shall be final and binding on all parties.
8. Location of the Arbitration Hearing: Unless applicable law provides otherwise, the arbitration hearing for United States residents will be conducted in the federal judicial district in which you reside (in your hometown area) or, for Canadian residents, in the province in which you reside, and, if you choose, will be in-person.
9. Costs of the Arbitration: Each party is responsible for its own attorney, expert, and other costs and fees unless applicable law requires otherwise. Notwithstanding the preceding sentence, and unless applicable law requires otherwise, if you are a consumer under the JAMS rules or the rules of another agreed upon arbitration administrator, Midea will pay or reimburse you for all reasonable fees or costs to the extent required by law or the applicable arbitration administrator's rules. Whether or not required by law or such rules, if you prevail at arbitration on any claim against Midea, Midea will reimburse you for any reasonable fees paid to the arbitration administrator in connection with the arbitration proceedings. Under no circumstances will Midea seek from you payment or reimbursement of any reasonable fees that Midea incurs in connection with the arbitration. If you are required to advance any fees or costs to JAMS or other agreed upon arbitration administrator, but you ask Midea to do so in your stead, Midea will consider and respond to your request.
10. Survival and Enforceability of this Arbitration Clause: This Arbitration Clause shall survive the expiration or termination, or any transfer, of the warranty on your Product. If any part of this Arbitration Clause, except waivers of class-action rights, is found to be unenforceable for any reason, the remainder of this clause and the warranty shall remain enforceable. If, in a case in which class-action allegations have been made, the waiver of class-action rights under this warranty is found to be unenforceable with respect to any part of the dispute, the parts of the dispute as to which the waiver of class-action rights have been found unenforceable will be severed and will proceed in court without reference or application of this Arbitration Clause. Any remaining parts will proceed in arbitration.

QUEBEC RESIDENTS The arbitration provisions of this warranty shall not apply to residents of Quebec.