Electrolux Ceramic Glass Hob User Manual
Models: EHC644BB, EHC944BB
Congratulations
Thank you for purchasing an Electrolux appliance. This product combines decades of professional experience and innovation. It is designed to be ingenious and stylish, ensuring great results every time.
Welcome to Electrolux.
The symbols used in this booklet have the following meanings:
- ! WARNING: Indicates information concerning your personal safety.
- ! CAUTION: Indicates information on how to avoid damaging the cooktop.
- i IMPORTANT: Indicates tips and information about using the cooktop.
- ENVIRONMENT: Indicates tips and information about economical and ecological use of the cooktop.
Before Using Your Appliance
Before using the cooktop, it is recommended to read the entire user manual, which provides a description of the cooktop and its functions. To avoid risks associated with using an appliance, ensure it is installed correctly and read the safety instructions carefully to avoid misuse and hazards.
For future reference, please store this booklet in a safe place.
Conditions of Use
This appliance is intended for use in household and similar applications, such as:
- Staff kitchen areas in shops, offices, and other working environments.
- Farm houses.
- Client use in hotels, motels, and other residential type environments.
- Bed and breakfast type environments.
Contents
- Safety Information
- Product Description
- Cooking Surface Layout
- Control Panel Layout
- Touch Control Sensor Fields
- Heat Setting Displays
- Operating Instructions
- Tips on Cooking and Frying
- Care and Cleaning
- Troubleshooting
- Technical Data
- Installation Instructions
- Assembly
- Warranty
Before You Call
Please ensure you have read the instruction manual fully before calling for service, as a full service fee may be applicable.
Record Model and Serial Number Here:
Model: _________________________
Serial No: _________________________
Important Information That May Impact Your Manufacturer's Warranty
Adherence to the directions for use in this manual is extremely important for health and safety. Failure to strictly adhere to the requirements in this manual may result in personal injury, property damage, and affect your ability to make a claim under the Electrolux manufacturer's warranty. Products must be used, installed, and operated in accordance with this manual. You may not be able to claim on the Electrolux manufacturer's warranty if the product fault is due to failure to adhere to this manual.
Safety Information
Please read the user manual carefully and store it in a handy place for later reference. Pass the user manual on to possible new owners of the cooktop.
Read the following carefully to avoid damage or injury.
- This symbol indicates never to do this.
- This symbol indicates always do this. ✔
General Safety
! WARNING! Please comply with these instructions. Failure to do so may result in damage not covered by the warranty.
Correct Use
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Do not leave the appliance unattended during operation.
- This appliance should be used only for normal domestic cooking and frying of food.
- The appliance must not be used as a work surface or as a storage surface.
- Additions or modifications to the appliance are not permitted.
- Do not place or store flammable liquids, highly inflammable materials, or fusible objects (e.g., plastic film, plastic, aluminium) on or near the appliance.
Correct Operation
- Always monitor the appliance during operation. Do not use an external timer or a separated remote control system to operate the appliance.
- Only use the appliance for domestic cooking tasks.
- Do not use the appliance as a work or storage surface.
- Do not put or keep very flammable liquids and materials, or fusible objects (made of plastic or aluminium) on or near the appliance.
- Other than the connection point in the terminal block, do not let the electrical supply cord touch the appliance or hot cookware. Ensure the electrical supply cord is not tangled.
General Safety
- The appliance may only be installed and connected by trained, registered service engineers.
- Built-in appliances may only be used after they have been built into suitable built-in units and work surfaces that meet standards.
- In the event of faults with the appliance or damage to the glass ceramic (cracks, scratches, or splits), the appliance must be switched off and disconnected from the electrical supply to prevent the possibility of an electric shock.
- Repairs to the appliance must only be carried out by trained, registered service engineers.
Children's Safety
The cooking zones will become hot during use. Therefore, always keep small children away from the appliance.
- The appliance is not intended for use by young children or infirm persons without supervision.
- Children should be supervised to ensure that they do not play with the appliance.
! WARNING! Accessible parts will become hot during use. To avoid burns, young children should be kept away.
Safety Information (Continued)
Safety During Use
- Remove stickers and film from the glass ceramic.
- There is a risk of burns from the appliance if used carelessly.
- Cables from electrical appliances must not touch the hot surface of the appliance or hot cookware.
- Overheated fats and oils can ignite very quickly. Warning! Fire hazard!
- Switch the cooking zones off after each use.
WARNING If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
Safety When Cleaning
- For cleaning, the appliance must be switched off and cooled down.
- For safety reasons, cleaning the appliance with a steam jet or high-pressure cleaning equipment is not permitted.
How to Avoid Damage to the Appliance
- The glass ceramic can be damaged by objects falling onto it.
- The edge of the glass ceramic can be damaged by being knocked by cookware.
- Cookware made of cast iron, cast aluminium, or with damaged bottoms can scratch the glass ceramic if pushed across the surface.
- Before spillage can become burnt on to the cooking surface, remove it with a damp cloth.
- To avoid damaging cookware and glass ceramics, do not allow saucepans or frying pans to boil dry.
- Do not use the cooking zones with empty cookware or without cookware.
- Do not let cookware boil dry to prevent damage to cookware and the ceramic glass.
- Do not cover the parts of the appliance with aluminium foil.
Please note: Damage, including broken glass or scratches, caused by misuse outlined above is not covered under warranty.
Product Description
Cooking Surface Layout
EHC644BB
1. Single cooking zone 1200W
2. Single cooking zone 1800W
3. Single cooking zone 1200W
4. Control panel
5. Triple cooking zone 2300/1600/800W
EHC944BB
1. Single cooking zone 1200W
2. Single cooking zone 1200W
3. Single cooking zone 1800W
4. Control panel
5. Triple cooking zone 2300/1600/800W
Product Description (Continued)
Control Panel Layout
The appliance is operated using Touch Control sensor fields. Functions are controlled by touching sensor fields and confirmed by displays and acoustic signals. Touch the sensor fields from below, without covering other sensor fields.
Sensor field | Function |
---|---|
8 On/Off | To switch the appliance on and off |
6 Control bar | To set a heat setting |
10 Timer | To select timer settings |
10 + | Increase settings |
10 - | Reduce settings |
1 Lock | To lock/unlock the control panel |
9 Triple ring switch | To switch outer rings on and off |
Key:
- 1 Lock with pilot light
- 2 Sets all operating zones to a keep warm setting
- 3 Display
- 4 Cooking zone indicators of Timer
- 5 Timer display
- 6 Control bar to set a heat setting
- 7 Heat setting display
- 8 On/Off with power indicator
- 9 Triple ring cooking zone
- 10 Timer
- 11 To activate and deactivate the Automatic heat up function
- 12 To activate and deactivate the manual mode of the Hob²Hood function
Product Description (Continued)
Heat Setting Displays
Display | Description |
---|---|
0 | Cooking zone is switched off |
ப (Keep warm setting) | Keep warm setting is set |
1-14 (Heat settings) | Heat setting is set |
R (Automatic warm up function) | Automatic warm-up function is activated |
E | Malfunction has occurred |
[ ] / [ ] (OptiHeat Control) | 3 step residual heat indicator - continue cooking / keep warm / residual heat |
L | Child safety device |
- | Automatic switch off |
OptiHeat Control (3 Step Residual Heat Indicator)
! WARNING! There is a risk of burns from residual heat. The indicator shows the level of the residual heat.
i IMPORTANT! Residual heat can be used for melting and keeping food warm.
Operating Instructions
Switching the Appliance On and Off
goes outControl panel | Display | Pilot light |
---|---|---|
Touch [8] for 2 seconds | [8] lights up | lights up |
Touch [8] for 2 seconds | [ ] / none |
i IMPORTANT! After switching on, within approximately 10 seconds, a heat setting or function must be set, otherwise the appliance automatically switches itself off.
Setting the Heat Setting
To set or change the heat setting: touch the control bar at the correct heat setting or move your finger along the control bar until you reach the correct heat setting.
i IMPORTANT! The keep warm setting [ப] lies between [0] and [3]. It is used to keep food warm.
Switching the Outside Ring On and Off
By switching the outside rings on or off, the effective heating surface can be matched to the size of the cookware. There are three indicators on the control panel that show which rings have been activated.
- To activate the inner ring: touch the sensor field [9]. The left indicator comes on.
- To activate the centre ring: touch the same sensor field [9] again. The middle indicator comes on.
- To activate the outer ring: touch the sensor field [9] again. The right indicator comes on.
- To deactivate the outer ring: touch the sensor field [9] until the indicator goes out.
Ring activation indicators: [ ] [ ] [ ]
Operating Instructions (Continued)
i IMPORTANT! When you activate the zone but do not activate the outer ring, the light that comes out from the zone may cover the outer ring. It does not mean that the outer ring is activated. To see if the ring is activated, check the indicator.
Locking/Unlocking the Control Panel
The control panel, with the exception of the "On/Off" sensor field, can be locked at any time to prevent settings from being changed, e.g., by wiping over the panel with a cloth.
Control panel | Display | |
---|---|---|
Switch on | Touch [1] | [ ] (for 5 seconds) |
Switch off | Touch [1] | the previously set heat setting |
i IMPORTANT! When you switch the appliance off, the locking function is automatically switched off.
Using the Automatic Heat Up Function
Activate this function to achieve a desired heat setting in a shorter time. When activated, the zone operates at the highest setting initially and then continues to cook at the desired heating setting.
To activate the function for a cooking zone, press [11]. The [ ] symbol comes on. Immediately touch a desired heat setting. After 3 seconds, the [ ] symbol comes on.
i IMPORTANT! To activate the function, the cooking zone must be cold.
The Child Safety Device
The child safety device prevents unintentional use of the appliance.
Switching on the child safety device:
- Start the hob with [8]. Do not set the heat settings.
- Touch [1] for 4 seconds. The [L] symbol comes on.
- The child safety device is switched on.
Switching off the child safety device:
- Start the hob with [8]. Do not set the heat settings.
- Touch [1] for 4 seconds. The [L] symbol comes on.
- Stop the hob with [8].
- The child safety device is switched off.
The child safety device can only be switched on and off if no heat setting is set.
Overriding the Child Safety Device
The child safety device can be switched off for a single cooking session; it remains activated afterwards.
- Start the hob with [8]. The [ ] symbol comes on.
- Touch [1] for 4 seconds. The [ ] symbol comes on.
- Until the appliance is next switched off, it can be used as normal. After switching off the appliance, the child safety device is active again.
i IMPORTANT! After overriding the child safety device, a heat setting or a function must be set within approximately 10 seconds, otherwise the appliance automatically switches itself off.
Operating Instructions (Continued)
Hob²Hood
This is an advanced automatic function that connects the hob to a special hood. Both the hob and the hood have an infra-red signal communicator. The speed of the fan is determined automatically based on the mode setting and the temperature of the hottest cooking zone on the hob. You can also operate the fan manually from the hob.
i IMPORTANT! For most hoods, the remote system is originally deactivated. Activate it before use. For more information, refer to your hood user manual.
Operating the Function Automatically
The default automatic mode is H5. You can change the automatic mode by following the instructions below. When you activate the hob, the hood will adjust the fan speed automatically. The fan speed varies depending on the temperature measured on the cooking zones, which can be affected by the heat setting(s) selected, as well as the size and volume of what you are cooking.
Changing the Automatic Mode
- Deactivate the appliance.
- Touch [8] for 3 seconds. The display comes on and goes off.
- Touch [8] for 3 seconds.
- Touch [ ] a few times until [ ] comes on.
- Touch + of the Timer to select an automatic mode.
i IMPORTANT! To operate the hood directly on the hood panel, deactivate the automatic mode of the function.
When you finish cooking and deactivate the hob, the hood fan may still operate for a certain period. After that time, the system automatically deactivates the fan and prevents accidental activation for the next 30 seconds.
Automatic Modes
Mode | Automatic light | Boiling¹⁾ | Frying²⁾ |
---|---|---|---|
Mode H0 | Off | Off | Off |
Mode H1 | On | Off | Off |
Mode H2³⁾ | On | Fan speed 1 | Fan speed 1 |
Mode H3 | On | Off | Fan speed 1 |
Mode H4 | On | Fan speed 1 | Fan speed 1 |
Mode H5 | On | Fan speed 1 | Fan speed 2 |
Mode H6 | On | Fan speed 2 | Fan speed 3 |
¹⁾ The hob detects the boiling process and activates fan speed in accordance with automatic mode.
²⁾ The hob detects the frying process and activates fan speed in accordance with automatic mode.
³⁾ This mode activates the fan and the light and does not rely on the temperature.
Operating Instructions (Continued)
Using the Timer
Function | Condition | Outcome after the time has elapsed |
---|---|---|
Automatic cut-out | A heat setting is set | Acoustic signal, 00 flashes. Cooking zone switches off. |
Countdown timer | Cooking zones not in use | Acoustic signal, 00 flashes. |
i IMPORTANT! If a heat setting is set on the cooking zone in addition to a countdown timer, the cooking zone is switched off after the time set has elapsed.
i IMPORTANT! If a cooking zone is switched off, the timer function set is also switched off.
Setting the Time
Step | Control panel | Indicator |
---|---|---|
1 | Select cooking zone [ ] | Pilot light of the cooking zone selected flashes. |
2 | Touch + or - [ ] | 00 to 99 minutes. After a few seconds the pilot light flashes more slowly. The time is set. The time counts down. |
i IMPORTANT! If the pilot light is flashing more slowly, the heat setting can be set or modified.
i IMPORTANT! If other timer functions are set, after a few seconds the shortest remaining time of all the timer functions is displayed and the corresponding pilot light flashes.
Switching Off the Timer Function
Step | Control panel | Indicator |
---|---|---|
1 | Select cooking zone [ ] | Pilot light for the cooking zone selected flashes. |
2 | Touch - [ ] | The time remaining counts backwards to 00. After a few seconds the pilot light flashes more slowly. The time is set. The time counts down. |
Operating Instructions (Continued)
Changing the Time
Step | Control panel | Indicator |
---|---|---|
1 | Select cooking zone [ ] | Pilot light of the selected cooking zone flashes faster. Time remaining is displayed. After a few seconds the pilot light flashes more slowly. The time is set. The time counts down. |
2 | Touch + or - [ ] | 01 to 99 minutes. |
Displaying the Time Remaining for a Cooking Zone
Control panel field | Display |
---|---|
Select cooking zone [ ] | Pilot light of the cooking zone selected flashes faster. The time remaining is displayed. After a few seconds the pilot light flashes more slowly. |
Switching Off the Acoustic Signal
Control panel field | Display |
---|---|
Touch [ ] | The acoustic signal stops. The acoustic signal to acknowledge. |
Automatic Switch Off
The function deactivates the hob automatically if:
- All cooking zones are deactivated.
- You do not set the heat setting after you activate the hob.
- You spill something or put something on the control panel for more than 10 seconds (e.g., a pan, a cloth). An acoustic signal sounds, and the hob deactivates. Remove the object or clean the control panel.
- You do not deactivate a cooking zone or change the heat setting. After some time [ ] comes on, and the hob deactivates.
Heat setting | The hob deactivates after |
---|---|
[ ] - [3] | 6 hours |
[4] - [4] | 5 hours |
[5] - [9] | 4 hours |
[10] - [14] | 1.5 hours |
Tips on Cooking and Frying
Information on Acrylamides
According to the latest scientific knowledge, intensive browning of food, especially in products containing starch, can constitute a health risk due to acrylamides. Therefore, cooking at the lowest possible temperatures and not browning foods too much is recommended.
Cookware
- You can recognise good cookware from the bottoms of the pans. The bottom should be as thick and flat as possible.
- Cookware made of enamelled steel or with aluminium or copper bottoms can leave discolorations on the glass ceramic surface, which are difficult or impossible to remove.
Energy Saving
- Always place cookware on the cooking zone before it is switched on.
- Switch cooking zones off before the end of the cooking time to take advantage of residual heat.
- If possible, always place lids on the pans.
Visual Description: The image shows two examples of cookware placement. The first example shows a pan with a bottom smaller than the cooking zone, marked with a cross [X]. The second example shows a pan with a bottom the same size as the cooking zone, marked with a checkmark [✔]. This illustrates that the bottom of the pan and the cooking zone should be the same size.
Visual Description: The image shows two examples of cookware placement. The first example shows a pan with a bottom smaller than the cooking zone, marked with a cross [X]. The second example shows a pan with a bottom the same size as the cooking zone, marked with a checkmark [✔]. This illustrates that the bottom of the pan and the cooking zone should be the same size.
Care and Cleaning
! WARNING! Watch out! Risk of burns from residual heat.
! WARNING! Sharp objects and abrasive cleaning materials will damage the appliance. Clean with water and washing up liquid.
! WARNING! Sharp cleaning agents will damage the appliance. Remove residues with water and washing up liquid.
Cleaning the Appliance After Each Use
- Wipe the appliance with a damp cloth and a little washing up liquid.
- Rub the appliance dry using a clean cloth.
Removing Deposits
Type of dirt | At once | When the appliance has cooled down | Using |
---|---|---|---|
Sugar, food containing sugar | Yes | --- | A scraper¹) |
Plastics, tin foil | Yes | --- | A scraper¹) |
Limescale and water rings | --- | Yes | Cleaner for glass ceramic or stainless steel¹) |
Fat splashes | --- | Yes | Cleaner for glass ceramic or stainless steel¹) |
Shiny metallic discoloration | --- | Yes | Cleaner for glass ceramic or stainless steel¹) |
¹⁾ Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialized shops.
Removing Deposits
- Place a scraper on the glass ceramic surface at an angle.
- Remove residues by sliding the blade over the surface.
- Wipe the appliance with a damp cloth and a little washing up liquid.
- Rub the appliance dry using a clean cloth.
i IMPORTANT! Remove stubborn residues with a cleaner for glass ceramic or stainless steel.
i IMPORTANT! Scratches or dark stains on the glass ceramic that cannot be removed do not, however, affect the functioning of the appliance.
! WARNING! Residues from cleaning agents will damage the appliance. Remove residues with water and washing up liquid.
Troubleshooting
Problem | Possible Cause | Remedy |
---|---|---|
Red rings, limescale or water rings, shiny metallic or other discolouration, scratches/shadows, bubbles or other miscellaneous marks or stains on ceramic glass cooktop surface. | Cooktop surface has not been cleaned correctly. Cleaning of the cooktop surface is not covered under warranty. If a service call is placed to clean the cooktop, you will be charged for the visit. | Use a ceramic glass cleaner such as Cerapol. |
Pitting of ceramic glass surface. | Spillovers of liquid with high sugar content. | These types of spills must be removed immediately with a special scraper for the glass. If not removed, permanent damage to the cooktop glass can occur, which is not covered under warranty. |
The cooking zones will not switch on or are not functioning. |
|
|
Acoustic signal sounds when appliance is switched off. |
|
|
The residual heat indicator is not displaying anything. |
|
|
The automatic warm up function is not switching itself on. | The On/Off sensor field has been covered up, e.g. by a cloth. | Do not place any objects on the control panel. |
Acoustic signal sounds and appliance switches itself on and then off again; after 5 seconds another acoustic signal sounds. |
|
|
E and number are displayed. | Electronics fault. | Disconnect the appliance from the electrical supply for a few minutes (take the fuse out of the house's wiring system). If after switching on again, E is displayed again, call the customer service department. |
If you are unable to remedy the problem by following the above suggestions, please contact your dealer or the Customer Care Department.
! WARNING! Repairs to the appliance are only to be carried out by qualified service engineers. Considerable danger to the user may result from improper repairs.
i IMPORTANT! If the appliance has been wrongly operated, the visit from the customer service technician or dealer may not be free of charge, even during the warranty period.
Technical Data
Model | EHC644BB | EHC944BB | ||
---|---|---|---|---|
PNC | 949 163 396 | 949 163 397 | ||
Product dimensions (w x d) mm | 590 x 520 | 900 x 520 | ||
Cut-out dimensions (w x d) mm | 560 x 490 (485) | 880 x 490 (485) | ||
Frequency (Hz) | 50 / 60 | 50 / 60 | ||
Voltage (volts) | 220-240 | 220-240 | ||
Cycles (Hz) | 50 | 50 | ||
Service Cord | Not fitted | Not fitted | ||
Elements | No. zones | Watts | ||
Left front | 3 | 2300/1600/800 | 3 | 2300/1600/800 |
Left rear | 1 | 1200 | 1 | 1200 |
Right front | 1 | 1200 | 1 | 1200 |
Right rear | 1 | 1800 | 1 | 1800 |
Total | 6500 | 6500 |
ENVIRONMENT!
Disposal
The symbol [ ] on the product or its packaging indicates that this product may not be treated as household waste. Instead, it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling. For more detailed information about recycling this product, please contact your local council, your household waste disposal service, or the shop where you purchased the product.
Packaging Material
The packaging materials are friendly to the environment and can be recycled. The plastic components are identified by marking: >PE<, >PS<, etc. Discard the packaging materials as household waste at the waste disposal facilities in your municipality.
Installation Instructions
! WARNING! This must be read! The laws, ordinances, directives, and standards in force in the country of use are to be followed (safety regulations, proper recycling in accordance with regulations, etc.)
i IMPORTANT! Installation may only be carried out by a qualified electrician. The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided by the installation; for example, drawers may only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture using a suitable sealant. The sealant seals the appliance to the worktop with no gap. Do not use silicone sealant between the appliance and the worktop. Avoid installing the appliance next to doors and under windows. Otherwise, hot cookware may be knocked off the rings when doors and windows are opened.
! WARNING! Risk of injury from electrical current.
- The electrical mains terminal is live.
- Make electrical mains terminal free of voltage.
- Follow connection schematic.
- Observe electrical safety rules.
- Ensure anti-shock protection by installing correctly.
- The appliance must be connected to the electrical supply by a qualified electrician.
- Loose and inappropriate plug and socket connections can cause the terminal to overheat.
- Have the clamping connections correctly installed by a qualified electrician.
- Use a strain relief clamp on the cable.
! WARNING! The surface temperature exceeds 95°C. To avoid a hazard, underbench access must be restricted.
Electrical Connection
Before connecting, check that the nominal voltage of the appliance, as stated on the rating plate, corresponds to the available supply voltage. Also, check the power rating of the appliance and ensure that the wire is suitably sized in accordance with local wiring rules to suit the appliance's power rating. The rating plate is located on the lower casing of the hob. The heating element voltage is AC230V~. The appliance also works perfectly on networks with AC220V~ or AC240V~. Means for disconnection must be incorporated in the fixed wiring in accordance with local wiring rules. The hob is to be connected to the mains using a device that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm, e.g., automatic line protecting cut-out, earth leakage trips, or a fuse. If this appliance's mains cable is damaged, it must be replaced by a special cable (type H05BB-F Tmax 90°C; or higher). This is available from the Customer Care Department. The connection must be carried out as shown in the diagram. The connecting links should be fitted according to the appropriate connection diagram. The earth lead is connected to the terminal. The earth lead must be longer than leads carrying electric current. The cable connections must be made in accordance with regulations, and the terminal screws tightened securely. Finally, the connecting cable is to be secured with the mains cable cleat, and the covering closed by pressing firmly (lock into place). Before switching on for the first time, remove any protective foil or stickers from the glass ceramic surface.
WARNING! Once connected to the mains supply, check that all cooking zones are ready for use by briefly switching each on in turn at the maximum setting.
- A duplicate rating label is supplied with this unit. For easy identification of this unit after installation, stick it to a readily available surface adjacent to the cooktop.
Sticking on the Seal
- Clean the worktop around the cutout area.
- Stick the single-sided adhesive sealing tape provided on the underside of the hob around the outside edge, ensuring that it is not stretched. The two ends of the tape should join in the middle of one side. After trimming the tape (allow it to overlap by 2-3 mm), press the two ends together.
i IMPORTANT! The cutout section in the worktop is illustrated in the drawing with the dimensions 560 x 490 / 880 x 490 mm. The appliance can also be built into a shorter cutout section with the dimensions 560 x 485 / 880 x 485 mm.
Assembly
Visual Description: The diagram shows the minimum required clearance above the hob (min. 500 mm) and the minimum clearance from the back of the hob to the wall (min. 50 mm).
Visual Description: The diagrams show the cutout dimensions for the EHC644BB (560+1 x 490+1 mm) and EHC944BB (880+1 x 490+1 mm) models. It also indicates the minimum clearance required from the front edge of the worktop (min. 25mm) and the minimum clearance from the back edge of the worktop (min. 20mm).
Visual Description: The diagram illustrates the installation of the hob into a worktop, showing the required clearances and the placement of the appliance. It also includes a warning symbol indicating that surface temperatures of the base can exceed 95°C, and therefore under-bench access must be restricted by the use of a non-combustible barrier on installation.
Electrolux Warranty
This document sets out the terms and conditions of the product warranties for Electrolux Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
1. In this warranty:
- (a) 'ACL' or 'Australian Consumer Law' means Schedule 2 to the Competition and Consumer Act 2010.
- (b) 'Appliance' means any Electrolux product purchased by you and accompanied by this document.
- (c) 'ASC' means Electrolux's authorised serviced centres.
- (d) 'Electrolux' is the brand controlled by Electrolux Home Products Pty Ltd of 163 O'Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively "Electrolux") of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand.
- (e) 'Warranty Period' means the period specified in clause 3 of this warranty.
- (f) 'you' means the purchaser of the Appliance not having purchased the Appliance for re-sale, and 'your' has a corresponding meaning.
2. Application:
This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period:
Subject to these terms and conditions, this warranty continues in Australia for a period of 24 months and in New Zealand for a period of 24 months, following the date of original purchase of the Appliance.
4. Repair or Replace Warranty:
During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
5. Travel and Transportation Costs:
Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel, and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
6. Proof of Purchase:
Proof of purchase is required before you can make a claim under this warranty.
7. Exclusions:
You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
- (a) light globes, batteries, filters, or similar perishable parts.
- (b) parts and Appliances not supplied by Electrolux.
- (c) cosmetic damage which does not affect the operation of the Appliance.
- (d) damage to the Appliance caused by:
- (i) negligence or accident.
- (ii) misuse or abuse, including failure to properly maintain or service.
- (iii) improper, negligent, or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC.
- (iv) normal wear and tear.
- (v) power surges, electrical storm damage, or incorrect power supply.
- (vi) incomplete or improper installation.
- (vii) incorrect, improper, or inappropriate operation.
- (viii) insect or vermin infestation.
- (ix) failure to comply with any additional instructions supplied with the Appliance.
- In addition, Electrolux is not liable under this warranty if:
- (a) the Appliance has been, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose.
- (b) the Appliance is modified without authority from Electrolux in writing.
- (c) the Appliance's serial number or warranty seal has been removed or defaced.
8. How to Claim Under This Warranty:
To enquire about claiming under this warranty, please follow these steps:
- (a) Carefully check the operating instructions, user manual, and the terms of this warranty.
- (b) Have the model and serial number of the Appliance available.
- (c) Have the proof of purchase (e.g., an invoice) available.
- (d) Telephone the numbers shown below.
9. Australia:
For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. 'Acceptable quality' and 'major failure' have the same meaning as referred to in the ACL.
10. New Zealand:
For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act, and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes, the Consumer Guarantee Act does not apply.
11. Confidentiality:
You accept that if you make a warranty claim, Electrolux and its agents, including ASC, may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA | NEW ZEALAND | FOR SPARE PARTS (Australia) | FOR SPARE PARTS (New Zealand) | |
---|---|---|---|---|
FOR SERVICE or to find the address of your nearest authorised service centre | PLEASE CALL 13 13 49 (For the cost of a local call) |
PLEASE CALL 0800 10 66 10 (New Zealand only) |
PLEASE CALL 13 13 50 (For the cost of a local call) |
PLEASE CALL 0800 10 66 20 (New Zealand only) |
Address | ELECTROLUX HOME PRODUCTS 163 O'Riordan Street, Mascot NSW 2020 electrolux.com.au |
ELECTROLUX (NZ) Limited 3-5 Niall Burgess Road, Mount Wellington electrolux.co.nz |
Contact Information
Electrolux Home Products Australia
Telephone: 1300 363 640
Fax: 1800 350 067
Email: customercare@electrolux.com.au
Web: electrolux.com.au
Electrolux Home Products New Zealand
Telephone: 0800 436 245
Fax: 0800 225 088
Email: customercare@electrolux.co.nz
Web: electrolux.co.nz
Website: shop.electrolux.com.au
To add a touch of professional inspiration to your home, visit electrolux.com.au or electrolux.co.nz.
CE Mark
QR Codes
Document Reference: A14095401 Rev.A
© 2018 Electrolux Home Products Pty Ltd.
File Info : application/pdf, 20 Pages, 988.66KB
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