Product Warranty Information
Thank you for choosing this product. We strive to bring the best home and garden decor products to customers worldwide. Our exclusive designs and systematic approach aim to make your home a wonderland. In the event that our usual standard of excellence has not been met, we will repair or replace the product, at our discretion, within the warranty period. A valid proof of purchase, with the purchase date clearly indicated, must be provided. Photos of defective merchandise will also be required to help distinguish the actual cause of the defect. Please read below for a detailed description of warranty coverage.
Procedure/Service
Should a warranty claim be needed, contact the retailer from whom you purchased the product. If that is not an option, you can contact customer service. When contacting us, be prepared to provide PO#, PO Date, buyer name, proof of purchase, photographs, and any other information needed to validate your claim. This information may be necessary to distinguish between a partial or complete replacement of a defective product.
The warranty covers individual components of the unit/item that may be defective, not entire items with multiple parts. Replacement parts can be made available through the original selling party or an approved parts retailer. If this is not an option, contact customer service. The item is covered under a one-year limited warranty from the date of purchase. If your purchase was made after our 30-day grace period, payment information will be requested for shipping charges.
Return/Damage Claim Instructions
⚠️ Do not discard the box / original packaging. The item must be returned in the original box; otherwise, your return will not be accepted.
- Take a photo of the box markings. In case a part is needed for replacement, a photo of the markings (text) on the box is required to identify the item number and ensure you receive the correct parts.
- Take a photo of the damaged part (if applicable). A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged.
- Send us an email with the required images. Email directly from the marketplace where your item was purchased with the attached images and a description of your claim.
Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to:
- Inadequate care and/or neglect.
- Environmental and/or natural elements.
Owner's Manual
Before you start
- Please read this instruction manual before use of this product.
- Separate and count all parts and hardware. If any parts are missing, do not attempt to use the product until they have been obtained and correctly installed.
- Read through each step carefully and follow the proper order.
- Place the product on a level surface, near to the area where it is likely to be placed in use.
- Keep pets, babies, and children away from all small parts and components of this product as they potentially pose a serious choking hazard.
- Please keep this instruction manual for future reference.
Assembly Instructions
The following describes the assembly process for the garden furniture set, referencing parts labeled in the diagrams.
Parts List:
- A: Tabletop (1PC)
- B: Chair Seat (3PCS)
- C: Chair Back (1PC)
- D: Chair Back Supports (2PCS)
- E: Chair Legs (2PCS)
- F: Table Leg Assembly (1PC)
- G: Table Leg Brace (1PC)
- H: Screws (8PCS)
- I: Screws (2PCS)
- J: Screws (3PCS)
Assembly Steps:
STEP 1: Attach chair back supports (D) and chair legs (E) to the chair seat (B) using screws (H).
STEP 2: The chairs are now assembled.
STEP 3: Attach the table leg assembly (F) and table leg brace (G) to the underside of the tabletop (A) using screws (H).
STEP 4: Complete the table assembly.
