Help & Support - Dyson Customer Service | Dyson New Zealand
Dyson Help & Support | Dyson Australia
User Manual for dyson models including: SV12 JN.00000, PN.000000-00-00, SV12 Airstrait Straightener, Airstrait Straightener, Straightener
User manual SV12 JN.00000 PN.000000-00-00 00.00.00 VERSION NO.01 Contents In the box Getting started Using your straightener How to use your PRCD plug Settings Cleaning your machine Cleaning the filter Cleaning the tension bars
Dyson Airstrait™ straightener. Wet to dry straightening, with air. No hot plates. No extreme heat.1. Uses high-velocity air, not hot plates.
File Info : application/pdf, 15 Pages, 4.28MB
DocumentDocumentSV12 JN.00000 PN.000000-00-00 00.00.00 VERSION NO.01
User manual
Contents In the box Getting started Using your straightener How to use your PRCD plug Settings Cleaning your machine
Cleaning the filter Cleaning the tension bars Cleaning the diffusers Deep cleaning the filter Alerts
In the box
Dyson AirstraitTMstraightener Wet to dry straightening, with air. No hot plates. No extreme heat.1 Uses high-velocity air, not hot plates. Straightens from wet to dry. Engineered to create a natural straight finish.
Velvet heat mat / Non-slip heat mat For safe placement during and after styling.
1. When used in wet to dry mode.
Getting started
Unlock Open the machine's arms by sliding the lock button down.
LCD Screen Displays airflow and temperature settings.
Temperature control Five precise temperatures for wet or dry styling, plus optional Boost mode.
Airflow control Two speed settings, low flow and high flow.
Cool mode Use to set your style.
Mode select Style from wet or dry.
Power On/Standby
Tension bars Help control and add tension to the hair within the arms.
Diffusers Gently diffuse airflow when close to the skin, for comfortable styling.
Lock button Slide button to lock and unlock arms.
Filter Removable filter.
Using your straightener
Your straightener is designed to be used with towel-dried hair, not dripping wet hair. Once towel-dried, detangle your hair with a brush or comb.
Your straightener should never be used without the fan motor on.
Straightening from wet Before starting to straighten your hair, dry your roots with the arms of your straightener closed. You can use your straightener with the arms locked or just hold them closed.
For the optimum experience, use maximum airflow and a higher
temperature, and direct the airflow towards your roots.
Wet
Unlock the arms and use the Mode select button to set your straightener to Wet mode.
Your straightener will give you a choice of temperatures that you can change according to your hair type and styling preference. Use lower temperatures for finer hair, and higher temperatures for thicker hair.
Hold your straightener so that the airflow is directed downwards and start to pass sections of hair through the arms. Repeat until each section is dry. Change the airflow and temperature settings as required.
Refresh from dry Use Dry mode only to refresh your style.
Unlock the arms and use the Mode select button to set your straightener to Dry mode.
In Dry mode, your straightener has a choice of temperatures and an
Dry
additional Boost when needed.
Cool mode Use Cool mode to set your style. Hold your straightener with the arms shut and direct the airflow down the hair section to smooth and set.
Cool
Adjusting the temperature Press the Temperature control button to change the setting for your hair type and styling preference.
W0)
('&
Boost Select Boost when styling dry hair for a shot of extra heat.
('&
Adjusting the airflow Press the Airflow button to toggle between high and low airflow.
Low
High
Idle mode Between passes, your straightener will activate Idle mode. Airflow will reduce, then increase as soon as you close the arms.
Auto pause To save energy, your straightener will Auto pause when left for three seconds with the arms open. It will activate again when you pick it up.
140°C
Stand-by To save energy, your straightener will go into standby if left unattended with the arms open for more than five minutes. Press the Power button to re-activate.
Go to www.dyson.com.au for styling tips and guides.
How to use your PRCD plug
More than a plug, it's a Portable Residual Current Device (PRCD). It's engineered for your safety when using the Dyson AirstraitTMstraightener. Important: Always test before powering on. Follow the five simple steps below, every time before styling with your machine.
Your step-by-step guide to powering on
A
1: Plug in Switch on mains power.
Check the RESET button (larger one) is depressed the red collar should not be visible.
2: Test Press the TEST button (smaller one). The RESET button should pop out the red collar should be visible. Important: Do not continue if RESET button doesn't pop out. Instead, follow the Test Fail guidance, below.
3: Check LED If there's no light, proceed to step 4. Important: Do not continue if LED lights up or blinks red. Instead, follow the Test Fail guidance, below.
4: Reset Press RESET button (larger one) red collar should not be visible.
5: Power on Power on your Dyson AirstraitTMstraightener. Style away.
B clik
C
PRCD colours and button positioning might vary.
TEST fail guidance If after pressing TEST and RESET, the RESET button doesn't pop out (red collar isn't visible) and/or the LED lights up or is blinking red, do not power on your appliance.
Immediately turn off the main power switch and unplug the appliance, and contact the Dyson Helpline 24/7 chat online at https://www.dyson.com.au/dyson-support and https://www.dyson.co.nz/dyson-support
Settings
Your Dyson AirstraitTMstraightener has a settings menu to help you customise your machine to your usage. Press and hold the Mode select button to access the menu on the LCD screen.
Idle mode You can enable or disable Idle mode on your machine. Press and hold the Mode select button on your straightener until the menu appears. Press the Cool mode button to toggle between on and off.
Auto pause You can prevent your straightener from Auto pausing. Press and hold the Mode select button on your straightener until the menu appears. Use the Mode select button to scroll through the menu options. Press the Cool mode button to select and press again to toggle between on and off.
Units Press and hold the Mode select button on your straightener until the menu appears. Press the Cool mode button to toggle between °C and °F.
Idle flow
Auto pause
Units °C °F
Language Press and hold the Mode select button on your straightener until the menu appears. Press the Mode select button to scroll through the language options. Press the Cool mode button to select the language you want and then press again to confirm. A tick will appear on the screen to confirm your selection.
Factory reset Press and hold the Mode select button on your straightener until the menu appears. Press the Cool mode button to start a factory reset.
Exit Use the Mode select button to scroll through to the Exit screen and press the Cool mode button to select.
Language English
Deutsch English
Deutsch English Español
English English
Factory reset
Press and hold to reset
543
21
Factory reset
Exit
Cleaning your machine
Your straightener has been precisely engineered. To maintain outstanding styling performance, it needs to be kept free from hair product residue and debris. A little regular maintenance will optimise performance.
Cleaning the filter
Remove the filter Unplug your straightener and let it cool down before cleaning your filter. Hold the body of your straightener with one hand and the perforated filter unit with the other. Pull down on the filter unit to release it from the machine and onto the cable. Gently pull the filter open and slide it off the cable.
Remove
Wash the filter Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap.
Using your fingertips, rub gently to thoroughly clean both the inside and outside surfaces of the filter.
Shake off excess water and leave for 24 hours in a well-ventilated place until completely dry.
Soak
Replace the filter Pull the filter open and slide it onto the cable.
Slide the filter unit towards the machine body, align and click into place.
Your straightener will alert you if the filter isn't in place correctly. Refit
Cleaning the tension bars
Over time, hair product residue may build up on the tension bars. These bars sit at the top of the inside of each arm and it's important to keep them clean and free from debris. Use a soft-bristled toothbrush and a small amount of warm water to brush away any debris. Dry with a clean, lint-free cloth.
Cleaning the diffusers
The diffusers are attached to the sides of the straightener's arms. We recommend these are kept clean, free from debris and hair product residue. This will keep them functioning effectively. Ensure machine is switched off then slide the diffusers off the ends of the arms. Use a damp, lint-free cloth to remove any debris and hair product residue. You can also use a soft-bristled toothbrush to remove any stubborn residue. Refit the diffusers to the arms once clean and fully dry. We recommend that you don't use your straightener without the diffusers attached.
Deep cleaning the filter
If the filter becomes blocked, you can deep clean it.
Remove filter unit Unplug your straightener and let it cool down before cleaning your filter. Hold the body of your straightener with one hand and the perforated filter unit with the other. Pull down on the filter unit to release it from the machine and onto the cable. Gently pull the filter open and slide it off the cable.
Remove
Wipe filter mesh Wipe the filter mesh with a dry, lint-free cloth to remove any debris.
Soak filter unit Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap.
Soak
Remove inner filter Remove from the filter cage.
Rub gently, rinse, then dry Using your fingertips, rub gently to thoroughly clean each part. Rinse both parts of the filter unit to remove any debris.
Allow both parts of the filter unit to air-dry completely or gently wipe with a lint-free cloth.
Replace inner filter Check that all debris has been removed before replacing the inner filter in the filter cage.
Wash
24h
100% dry
Replace filter unit Pull the filter open and slide it onto the cable.
Slide the filter unit towards the machine body, align and click into place.
Your straightener will alert you if the filter isn't in place correctly. Refit
Alerts
Clean filter You can continue to use your straightener but we recommend you clean the filter for optimum performance. Scan the QR code on the screen to help fix this alert or follow the Cleaning your filter instructions above.
Clean filter
Filter blocked Your straightener won't operate until the filter is cleaned.
Scan the QR code on the screen to help fix this alert or follow the Cleaning your filter instructions above.
Filter blocked
Show me To clean:
Remove
24h
For more, go to
dyson.com
Repeat
No filter The filter isn't fitted correctly or is missing. Your straightener won't operate until fitted.
No filter
Contact Dyson There is a fault with your straightener. Please contact Dyson.
Contact Dyson
Contact Dyson
Volt alert Your machine has either been plugged into a power source with the incorrect voltage or the voltage is fluctuating.
Plug into a stable, compatible power supply.
Volt alert
Too hot Your straightener has become too hot and will need to cool down.
Turn off your straightener, unplug and leave to cool down.
Too hot Turn off Unplug
Cool down
Plug in Turn on
Reset Your straightener has an error. Press the Power button to turn off your straightener and then turn it on again.
If this doesn't clear the alert, turn off your straightener and unplug from the power source. Plug in and turn on again.
Reset
Reset