User Manual for Sunco models including: EX-RED EX-GRN LED Exit Sign, EX-RED EX-GRN, LED Exit Sign, Exit Sign, Sign

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LED Exit Sign (Green) – Sunco Lighting

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Lighting made better.
User Manual
LED Exit Sign
SKU: EX-RED EX-GRN
support @sunco.com (844) 334-9938

AMERICAN COMPANY

What's in the Box?
Exit Sign

Components

(a)

x1

Exit Sign Housing + Panel

(d) x2 Support Connectors

(b) x1 Canopy Mount
(e) x2 Wire Nuts
1

Le(tlittheerraellbye) light!
(c) x1 Trim Plate (f) x2 Mounting Screws

What You Need
Get Your Gear

Drill

Pliers

Screwdriver

Ladder

IMPORTANT: Prior to exit sign installation, install junction box in ceiling or wall. When re-lamping, use only lamps specified in the exit sign. Using other lamp types may result in transformer damage or unsafe conditions. The battery in this unit may not be fully charged upon unboxing. After electricity is hooked up to the unit, let the battery charge for at least 24 hours. It is then ready for normal operation. Unused wires must be capped with a wire nut.

2

Before You Start
Safety Information (Not Included)

· Turn off circuit breaker before installing this fixture. · Suitable for use in damp environments at temperatures ranging from 32°F to 104°F. Not for use where directly exposed
to water. · Not compatible with photo controls. · Not compatible with occupancy sensors. · Not compatible with 3rd party sensors. · Not compatible with dimmers.

· Not compatible with timing devices. · All electrical connections must be in accordance with local and National Electric Code (N.E.C.) standards. · Please review installation manual carefully before proceeding. Consult a qualified electrician if you are unfamiliar with proper electrical wiring connections.
WARNING: Cancer & Reproductive Harm- www.P65Warnings.ca.gov

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1.) This device may not cause harmful interference.

2.) This device must accept any interference that may cause undesired operation. Please review all instructions carefully prior to installation.

Mounting Options
Ceiling Mount

End/Wall Mount

3

Installation Guide

STEP 1
a. Turn off circuit breaker before installation. b. Components are stored inside the exit sign.

STEP 2
a. Using a flathead screwdriver, insert into slots on top and pry open the housing of the front side exit sign. Unsnap and pull off faceplate and set aside. b. Mounting components are wrapped in plastic for convenience. Remove them and set aside.

(1)

STEP 3

a. Pop out top knockout for ceiling mount (1) or side knockout for wall mount (2). b. Feed the wires through hole. Secure wires with wire guide.

(2)

Optional: To install the exit sign with both front side and back side,

unsnap the housing and pull off the backplate. Then. snap the

second faceplate ensuring all four corners have snapped together properly.

(d) (b)

STEP 4 a. Remove canopy mount (b) and mounting hardware from plastic packaging. b. Snap the two support connectors (d) into the canopy mount slots into the back of the canopy mount (b).
Note: This should not require a lot of force.
4

Installation Guide (Cont.)

(c) (b)
(f)

(b

STEP 5

a. Snap the canopy mount (b) into the open slots of the exit sign based on

(f)

the mounting option selected.

b. Align trim plate (c) to screw holes of canopy mount (b), then, screw the mounting screws (f) from the bottom side of the trim plate (c) to secure it.

c. Feed lead wires through canopy mount (b) and trim plate (c).

Note: Installation for ceiling and end/wall mount follow the same steps. The exit sign back plate housing also has knockout outlines to drill out (optional).

STEP 6 a. Connect battery to the PC board by plugging wire into socket.
b. Connect exit sign lead wires to AC input leads in junction box (not included) and cap off unused wires with wire nuts (e). - Red to Black (Live) · White to White (Neutral)
c. Feed excess wire into J-box.
STEP 7 a. Reattach faceplate. Ensure all four corners have snapped together properly.
b. Knock out directional arrow(s), as appropriate for your light fixture location.
c. Turn on power. Battery may need 24 hours to charge before light fixture is used for emergency purposes.
5

Product Details
Wiring Diagram

Specifications
Voltage Wattage Power Factor CRI Weight Housing Material Dimmable

120V-277V 1.6W 0.45 7 1.54lbs ABS No

Average Lifetime Lumens IP Rating Battery Power Source Amps Warranty

26280 hrs 5LM IP20 1.2V1000mah NI-MH Battery 20mA 3 Years

6

Common Troubleshooting

Feeling in the dark about an issue with your product? No

If you still need some assistance, please feel free to contact

worries! Our troubleshooting section is here to shed some light us with any questions. Our team of lighting experts are

and provide you with easy-to-follow solutions for any problem. happy to help brighten your day.

Installation Light isn't turning on.
Light isn't bright enough. Battery
Light not lasting on a single charge.
Battery is not charged.
Test light is not working. Flickering
Light is flickering when turning on. Light flickering with other lights on the same circuit. Light flickering when turned on. Buzzing Fixture buzzing with power outages.
Fixture buzzing with appliances or electronic devices.

Double check if fixture is properly connected and circuit breaker hasn't been tripped.
Check proper wattage and for unobstructed fixture.
Ensure the battery is properly connected and compatible. Verify the battery is securely plugged in and the supply wires are properly connected. Ensure the battery is properly connected.
Check that fixture wiring connections are secure. Check that the lights on the same circuit are not overloading the circuit. Verify fixture compatibility and that it is grounded.
Verify light is connected to surge protector securely. Look for nearby interferences that can cause buzzing. Such as televisions, radios, computers, etc.

7

Customer Support

Warranty Policy
This product is covered by our industry leading 3 year warranty.
It gets even better - scan the QR code for 2 extra years of protection!

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30 Day Return Policy

At Sunco we value our customers and stand by the quality and performance of our products.

If you are not completely satisfied with your purchase, we accept returns within 30 days of your purchase date.

Customer Service

Our Los Angeles team of lighting experts is here to assist you with all your needs! Contact us at:

Email:
support@sunco.com

Text or Call: (844) 334-9938

8

Lighting made better.

support @sunco.com (844) 334-9938

REV1.0

AMERICAN COMPANY



References

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