User Manual for KANDAO models including: MT1001, MT1001 Meeting Ultra 360 AI Conference Host With Dual Touchscreens, Meeting Ultra, 360 AI Conference Host With Dual Touchscreens, Meeting Ultra 360 AI Conference Host With Dual Touchscreens
KanDao Technology Co.,Ltd. KDUL 2ATPV-KDUL 2ATPVKDUL kdul
KanDao Technology Co.,Ltd. KDUL Kandao Meeting Ultra,Kandao Meeting Ultra Standard 2ATPV-KDUL 2ATPVKDUL kdul
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DocumentDocumentManual for MT1001 Kandao Meeting Ultra (Cover) (QR code guide page) Contents I. Description of Product 1. Packing list 2. Description of component 3. Description of button 4. Description of indicator lamp 5. Description of port 6. Description of remote controller II. Instructions for the Host Mode 1. Preparations 2. Power-on 3. Remote controller pairing 4. Networking 5. Start the conference 6. Power-off 7. Local video recording 8. Send conference link 9. Local projection IP-address-based projection Airplay Miracast 10. Screen sharing during conference 11. Camera setting 12. System upgrade 13. Setup menu III. Instructions for the USB Mode 1. Preparations 2. Power-on 3. Remote controller pairing 4. Start the conference 5. Sleep 6. Power-off IV. Description of Mode 1. Intelligent mode 2. Lock mode Activation Select a window Edit the angle V. Product Specification VI. Safety Overview I. Description of Product 1. Packing list Kandao Meeting Ultra Remote controller Quick start guide Warranty card 65-watt adapter Lens cap Power cord (3 m) Data cable (1.5 m) 2. Description of component (figure same as Meeting S) Lens, button, indicator lamp area, port area 3. Description of button Power button Short press the button, and then the "Power off"/"Restart" option will show up in the pop-up window and the countdown will begin. Short press the button again to power off the device. Volume + and volume - buttons Adjust the volume Mute/record button Short press the button to mute the microphone Long press the button for 3 s to start or stop recording local video (Micro SD card must inserted) Mode button Short press the button to switch picture mode Long press the button for 3 s to lock the viewing angle 4. Description of indicator lamp The green lamp flashes: The system is turning on or upgrading The green lamp is constantly on: Ready The blue lamp is constantly on: Camera working The blue lamp flashes: Recording The red lamp is constantly on: Microphone mute 5. Description of port USB-C power supply: Power the device with power adapter and power cord USB-A * 3: Connect a mouse or keyboard Micro SD card slot: Micro SD card in FAT32 or exFat format is supported (up to 256 GB) HDMI OUT * 2: Connect the monitor/TV to output images HDMI IN: Connect the computer to input video or share the computer's screen USB-C A/V output: Connect the computer to activate webcam, microphone, and speaker functions Ethernet port: Connect the Ethernet for PoE 6. Description of remote controller Power on/off Up, down, left, right Back Volume Mode switch Microphone mute 1080P/720P switch Mouse mode OK Home Setting Volume + Fixed picture Video recording H264/MJPEG switch For more detailed instructions, please log in to the following website: (To be replaced with the new remote controller's picture) Notes Power supply: 2 * AAA battery When a user fails to control the system with the remote controller and pair the remote controller, the user may connect a mouse to the "USB-A" port, open "Settings" - "Bluetooth" - "Paired Devices" to delete the paired remote controller, and then long press the pairing button on the remote controller. Short press the mouse mode (cursor button icon) in the upper right corner of the remote controller, and then a small arrow cursor (small arrow icon) will appear on the screen. Move the remote controller and press the "OK" button to control. When the mouse mode is on, the direction buttons and the "power" button on the remote controller will be disabled. The user should exit the mouse mode before using [Standby] and [Power off] functions. II. Instructions for the Host Mode 1. Preparations a) Use the power cord to connect the Meeting Ultra USB-C power port and the power adapter, or use the network cable to connect the Meeting Ultra Ethernet port and a PoE router or switch. Notes To project the screen onto the TV/monitor, use the HDMI cable to connect the Meeting Ultra HDMI OUT port and the TV/monitor (HDMI cable is not provided). 2. Power-on Meeting Ultra will automatically turn on when connected to the power adapter. 3. Remote controller pairing a) Long press the "OK" and "Volume -" buttons on the remote controller for about 5 s until the indicator lamp flashes. b) When paired, the remote controller' indicator lamp will turn off. Notes After the first successful pairing, every time the user press any button on the remote controller, the remote controller will be automatically paired if the device is on. 4. Networking Wired network: Connect the network cable to the device's Ethernet port, and then configure wired network information, such as DHCP, static IP, and network proxy, in "System Initial Boot" or "Settings". Wireless network: Configure and connect the wireless network in "System Initial Boot" or "Settings", such as DHCP, static IP, network proxy, etc. 5. Start the conference a) Download and install a video conference software (Tencent Meeting, DingTalk, Skype, Zoom, Google Meet, Teams, etc.) from the app store (icon) b) Go to the home, open the video conference software, and start a remote conference. 6. Power-off Short press the "power" button on the device or the remote controller (icon), and then the "Power off"/"Restart" option will show up in the pop-up window and the countdown will begin. Short press the "power" button or the "OK" button on the remote controller to power off the device. 7. Local video recording Meeting Ultra will be used as a device to record local conference, and the recorded file will be saved to the Micro SD card. a) Open the "Camera Tool" application. b) Press the "Record" button on the screen, or short press the "Rec" button on the remote controller or long press the "Mute" button on the device for 3 s to start recording. c) Repeat the same operation to stop video recording. Notes To record a web conference, the user may use the recording function provided by the conference software. The user should exit the conference software before using the local recording function. The user should insert a Micro SD card (in FAT32 or exFat format up to 256 GB) before using the recording function. The user may only switch the resolution when the recording is stopped. 8. Send conference link a) Enable the projection function in "Settings" - "Projection". b) Kandao Meeting Ultra and the computer (Mac/Windows system) must be on the same LAN. c) Enter the shared address in the computer's browser, enter the conference link in the webpage, and press "Enter" to quickly enter the conference. Notes When the "Link to Conference" function is enabled, the system will automatically stop the "IPAddress-Based Projection" function. 9. Local projection IP-address-based projection a) Enable the projection function in "Settings" - "Projection". b) Kandao Meeting Ultra and the computer (Mac/Windows system) must be on the same LAN. c) Enter the shared address in the computer's browser to activate wireless projection. Notes Audio sharing is not supported by IP-address-based projection. Airplay a) Enable the projection function in "Settings" - "Projection". b) Kandao Meeting Ultra and Mac/iPad/iPhone must be on the same LAN. c) Enable "Screen Mirroring" on Mac/iPad/iPhone and select Kandao Meeting Ultra. Miracast a) Enable the projection function in "Settings" - "Projection". b) Kandao Meeting Ultra and the computer (Windows)/tablet (Android)/cellphone (Android) must be on the same LAN. c) Projection methods for different platforms: For the Windows system, press "Win" + "K", and select Kandao Meeting Ultra. For the tablet (Android)/cellphone (Android), enable the wireless projection function, and select Kandao Meeting Ultra. Notes The wireless projection function may have different names on different mobile terminals. The user may call its mobile terminal manufacturer for more information. 10. Screen sharing during conference Wireless projection a) Enable the built-in screen sharing function of the conference software. b) Select "Wireless Screen Projection" in the prompt window. c) Enable the Airplay or Miracast projection function in the instructions for [Wireless Projection], and then the screen will be shared among the remote attendees. Wired projection (to be added) a) Enable the built-in screen sharing function of the conference software. b) Select "HDMI IN Projection" in the prompt window. d) Connect the computer to be shared and the device's HDMI IN port according to the prompt of "HDMI IN Projection", and then the screen will be shared among the remote attendees. 11. Camera setting Open "Settings" - "Camera Settings" to adjust the camera settings, such as intelligent mode (global view, gallery view, speaker view), lock mode, 360° panoramic view, shielded area, and video (exposure value, video inversion, image, resolution, tracking sensitivity). Intelligent mode a) Global view: A 360-degree field will be displayed. b) Gallery view: Auto: The attendees will be evenly displayed with the speaker highlighted in a layout for one to eight persons. 1-8 Layout: The attendees will be evenly displayed with the speaker highlighted in a layout selected by the user. c) Speaker view: Auto: The speaker will be highlighted in a window layout for one to seven persons, with the remaining non-speaking attendees evenly displayed. 1-8 Layout: The speaker will be highlighted in a window layout selected by the user, with the remaining non-speaking attendees evenly displayed. Lock mode The user may control the window's angle and zoom with the remote controller or the touch screen. a) Activation: In a video conference, short press the "Lock" button on the remote controller, and then the "Lock" icon will show up in the bottom left corner of the screen, so will a blue selection box. b) Select a window: Press the left and right buttons on the remote controller to select a window, press the "OK" button to start adjusting, and then the selection box will be white. c) Edit the angle: i. Edit the angle with the "Direction" buttons on the remote controller (icon) and zoom the picture with the "Volume +/-" buttons. ii. Press the "OK" button on the remote controller or other positions on the touch screen to finish adjusting. Notes The current mode will remain locked and remember the viewing angle until the next manual unlocking. In the "Lock" mode, screen control by the mouse will be disabled. To lock or drag the viewing angle with the touch screen, the user should turn off the camera in the conference software, and then open "Settings" - "Camera Settings". 360-degree panorama When it is on, a 360-degree panoramic view will appear at the top of the screen. Shielded area When it is on, a "shielded area (icon)" will appear in the bottom left corner of the screen and the system will cease displaying the picture of the shielded area in the small window. The shielded area will also be marked with shades in the 360-degree panoramic window. This function is suitable for blocking screens, external speakers, or doorways with pedestrians passing by. Video a) Exposure value: Adjust the exposure value to adapt to different levels of brightness. Press the "Settings" button on the remote controller to adjust the exposure value in a video conference. b) Inversion: When it is on, the screen will be inverted. It is suitable for the scenario where a device is installed upside down. c) Mirror image: When it is on, the screen will be mirrored left and right. It is suitable for the conference software with a mirror function. d) Resolution: Switch the resolution. e) Tracking sensitivity: Adjust the speed of intelligent tracking and switching of the screen in the "Intelligent mode". Notes Some of the camera's parameters will be synchronized to the "USB mode" once set. See "III. Instructions for the USB Mode" for more information. 12. Screen extension When it is on, different pictures from the same source may be displayed on multiple screens. If the HDMI OUT port of the device is connected to one or two monitors, the system will pop up a selection window every time the application is opened to ask the user which monitor does the user want to display the application on. 13. System upgrade After networking the device and enabling its automatic detection, when a new firmware is detected, the system will ask the user whether to upgrade the system and the user may choose to upgrade in idle time. The user may also open "Settings" - "System Upgrade" and choose to automatically download and update firmware when idle. 14. Setup menu a) Storage: View the storage space and the stored files b) Network: Configure the Wi Fi and the Ethernet, including DHCP, static IP, network proxy, etc. c) Bluetooth: Turn the Bluetooth on or off, and pair Bluetooth devices d) Projection: Enable or disable the wireless projection function, and view the instructions for projection e) Language: Set the system's language f) Keyboard: Set the type of external keyboard g) Time zone: Set the system's time zone h) Firmware upgrade: Upgrade the firmware i) My device: View the device's information j) Volume: Adjust the volume of microphone and speaker k) Camera setting: Set the intelligent mode, lock mode, 360-degree panorama, shielded area, inversion mode, exposure compensation, image mode, resolution, tracking sensitivity, etc. l) Screen extension: Enable or disable the screen extension function m) Regulation: View the certification n) Reset: Reset account information and restore factory settings III. Instructions for the USB Mode 1. Preparations a) Use the power cord to connect the USB-C power port and the power adapter. b) Use the data cable to connect the USB-C A/V output port of the device and the computer. Notes Both the power port and the A/V output port are compatible with USB-C. Misconnection will result in the device's startup failure or malfunction. 2. Power-on Meeting Ultra will automatically turn on when connected to the power adapter. Notes In the USB mode, the device's built-in screen will automatically open the camera settings and enter the control mode. To exit, please disconnect the USB. 3. Remote controller pairing a) Long press the "OK" and "Volume -" buttons on the remote controller for about 5 s until the indicator lamp flashes. b) When paired, the indicator lamp will turn off. Notes After the first successful pairing, every time the user press any button on the remote controller, the remote controller will be automatically paired if the device is on. 4. Start the conference a) Open a video conference software (Tencent Meeting, DingTalk, Skype, Zoom, Google Meet, Teams, etc.) to start the video conference. b) Select Kandao Meeting Ultra as the microphone/speaker/camera device for the conference, and then the blue lamp will light up, indicating that the device is working. Notes The "USB mode" is plug-and-play. No additional software or driver is required. When the screen is abnormal (such as stretching, blank screen, etc.), the user may long press the "Resolution Switch" button on the remote controller for 5 s or press the "Resolution Switch" button in the camera settings of the device, so that the device will switch the USB output resolution. In the USB mode, the user may enable H.264 encoding in "Settings" - "Video" - "Encoding Format". 5. Sleep Short press the "Power" button on the device or remote controller (icon) to enable the sleep mode, and short press again the button again to wake up the device. 6. Power-off The camera keeps working in the USB mode. To turn it off, the user may disconnect the computer and the device, and then press the "Power" button on the device or the remote controller. IV. Description of Conference Mode and Resolution Conference mode The system will remember the parameters set by the user in the host mode or the USB mode of intelligent mode, lock mode, 360-degree panorama, shielded area, and video settings, and apply them to all conferences. Resolution a) Host mode: The device provides 4K, 1080p, 720p resolution options for the conference app. The app will select from the resolutions provided by the device as appropriate in view of the network quality and the membership permissions. Some conference apps must be set manually. b) Local recording: The user may select 4K or 1080p before recording. c) USB mode: The output resolution is 1080p by default. The user may switch to 4K or 720p in the settings. d) Preview: The preview resolution is fixed at 1080p. V. Product Specification Length 366 mm Primary device Width Height 156.6 mm when the screen is folded and 429 mm when the screen is unfolded 327 mm Weight 4,190 g (approx.) Remote controller Height Width Thickness 160 mm 42 mm 21 mm Compatible system Windows 7 or above, or MacOS 10.8 or above Compatibility Compatible platform Teams, Zoom, Tencent Meeting, Google Meet, GotoMeeting, Skype, BlueJeans, Nail, Slack, ViLin, Polycom, StarLeaf, CloudLink, Wochang Cloud Meeting, Cisco Webex, Tianyi Cloud Meeting, etc. Dimension 15.6-inch LCD screen Quantity 2 Screen Touch control Capacitive 10-point touch (dual sided) Display resolution 1920*1080@60Hz Anti-glare, fingerprint anti- Supported Camera Resolution Frame Rate @ 3840*2160@30fs/1920*1080@30fps/1280*720@30fps Editing format MGPEG/H264 Quantity 8 * omnidirectional beamforming microphones Microphone Pickup range Sensitivity 5.5 m -38Db+/-1db@1KHz AEC (echo Supported Speaker cancellation) Vocal booster deClick Power USB C Ethernet USB A Port HDMI Storage Wi-Fi Bluetooth Lock hole Screw hole Built-in storage Micro SD card Power adapter Power supply PoE Supported Supported 10W USB Type C Out * 1: USB 3.1 for connecting computer and transmitting audio and video (USB camera mode) USB Type C In * 1: Power port for connecting power supply Ethernet port (RJ45) * 1: Gigabit Ethernet port for wired network transmission and PoE power supply USB A port * 3 for connecting mouse, keyboard and other external devices HDMI OUT * 2: HDMI2.1 used to output the screen to the monitor/TV; HDMI IN * 1: HDMI2.0 used to input videos and share the screen of the other computer; 2.4G+5GWi-Fi 6 Bluetooth 5.0 Supported 1/4 inches 64G Micro SD card in FAT32 or exFat format is supported (up to 1 TGB) Input: AC100-240V 50/60Hz 0.45A Max Output: DC 15V 3A IEEE802.3bt is supported; 44-58V 1A * Log in to the following website for any update of this document: https://www.kandaovr.com/user-guide (to be updated) *Contact Technology Support via Email: service@kandaovr.com