Bertazzoni DW24PR Dishwasher Use & Care Manual

01 IMPORTANT SAFETY INSTRUCTIONS

WARNING: For your safety, please follow the information in this manual to minimize the risk of fire, explosion, electric shock, and to help prevent property damage or personal injury.

Proper installation

Please install your dishwasher properly, follow the installation guide.

• Water supply inlet temperature should be between 120°F and 149°F.
• Dispose of the discarded appliance and packing material properly.
• The dishwasher must be properly grounded, or it can result in a risk of electric shock. PERMANENTLY CONNECTED is allowed.
• If there is any damage to the Dishwasher, please contact your Dealer; do not attempt to repair or replace any part by yourself.

Basic precaution before use

• Read all instructions before using the dishwasher.
• The manual does not cover every possible condition and situation that may occur.
• Use the dishwasher only for its intended function as described in this manual.
• When loading items to be washed:
  • Load sharp items and knives so that they are not likely to damage the door seal and tub.
  • Load sharp items and knives with the handles up to reduce the risk of injury.
• Do not wash plastic items unless they are marked dishwasher safe. If not marked, check with the manufacturer for recommendations. Items that are not dishwasher safe may melt and create a potential fire hazard.
• If the dishwasher drains into a food disposer, make sure the disposer is completely empty before running the dishwasher.
• Do not tamper with controls.
• Do not operate your dishwasher unless all enclosure panels are in the properly place.
• Do not touch the heating element during or immediately after use, especially if the sanitize option has been selected.
• To reduce the risk of injury, do not allow children to play in or on a dishwasher.
• Do not let children abuse, sit, or stand on the door or racks of the dishwasher.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher, turn on all hot water faucets and let water flow from each for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is flammable. Do not smoke or use an open flame during this time.
• Do not store or use combustible materials, gasoline, or other flammable vapors and liquids in the vicinity of this or any other appliance.
• Use only detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children.
• Keep young children and infants away from the dishwasher when it is operating.
• Do not use the dishwasher if it has a damaged power line or plug, and do not plug the dishwasher into a damaged outlet. Failure to observe these instructions may result in electrical shock.
• Remove the door of the washing compartment when removing an old dishwasher from service or discarding it.

02 FEATURES OF YOUR NEW DISHWASHER

Specification

The dishwasher interior features the following components:

• 1. Lock
• 2. Upper Basket
• 3. Upper Spray Arm
• 4. Cutlery Basket
• 5. Lower Basket
• 6. Cup Shelf
• 7. Heating Element

Filter System

Your dishwasher has a multiple Filter System with three mesh filters. It separates soiled water and clean water in different chambers. This system helps your dishwasher achieve better performance with less water and less energy.

Smart Wash System

Your dishwasher is equipped with a Smart Wash System. For partial loads of lightly soiled dishes, it automatically performs a short wash cycle. For full loads of heavily soiled dishes, it performs a heavy wash cycle. The system determines the appropriate cycle for cleaning the dishes, ensuring more efficient cleaning every time.

How your dishwasher cleans

Your dishwasher cleans by spraying a mixture of hot water and detergent through the spray arms onto soiled surfaces. The dishwasher fills with water, covering the filter area. Water is then pumped through the multiple filter and spray arms. Separated soil particles are drained away as the water is pumped out and replaced with clean water. The number of water fills varies with the cycle being used.

Getting Started

1. Load the dishwasher (See Dish Preparation and Loading sections).
2. Add detergent (See Filling the detergent dispenser).
3. Add rinse aid (See Filling the rinse aid dispenser).
4. Select desired CYCLE (See Cycle Chart).
5. Select desired OPTIONS (See Control Panel). The indicator light above the pad will glow when selected.
6. Run the hot water faucet nearest the dishwasher until the water is hot, then turn it off.
7. To start, press Start/Cancel (See Control Panel). Then close the door.

Note: Your dishwasher has controls mounted on the front of the door. The door should be closed first to operate the machine.

Wash Cycle Selections

Cycle times are approximate and vary with selected options. Hot water is necessary to activate detergent and melt fatty food soils. An automatic sensor checks the incoming water temperature. If it is not at the appropriate temperature, the timer will delay the cycle to allow automatic water heating during the main wash. When the HI-TEMP wash is selected, an even higher temperature will be assured to handle heavier soil loads.

03 OPERATING INSTRUCTIONS

Control panel

The control panel features the following elements:

• 1. Start/Cancel: Select the washing program or pause the washing program when the machine is working.
• 2. Wash Cycle Selections: Program buttons to select the program; the corresponding indicator will light up.
  • Heavy: For hard-to-clean, heavily soiled dishes, pots, pans, and dishes.
  • Normal: Standard program for regularly soiled dinner dishes or silverware.
  • ECO: Suitable for normally soiled tableware; it is the most efficient program in terms of energy and water consumption.
  • Glass: For lightly soiled loads, such as glasses, crystal, and fine china.
  • Rapid: A shorter wash for lightly soiled loads that do not need drying.
  • Rinse: Use for rinsing dishes, glasses, and silverware that will not be washed right away.
• 3. Delay: To delay the start of a selected cycle, press the Delay Start pad until the desired delay time shows in the LED display. You can delay the start for 1 to 24 hours. To cancel the delay start option before the delay period is over, press the Start/Cancel pad for 3-5 seconds.
• 4. Display window: This displays the remaining hours and minutes of the running cycle, delay hours, and error codes, etc.
• 5. Status Indicators:
  • Rinse detergent need to be refilled
  • Program end
  • Water failure, faucet is not open
• 6. Options:
  • Heating Dry: When selected, the heater works during the drying process.
  • Sanitize: When selected, the water temperature is maintained at 69°C (156.2°F) max. The maximum temperature may not be reached if the incoming water temperature is not correct. Certified residential dishwashers are not intended for licensed food establishments. (Warning: The sanitize option is available with "Heavy", "Normal", and "ECO" cycles.)
  • Hi Temp: When selected, the water temperature is maintained at 60°C (140°F) max. (Warning: The Hi Temp option is available with "Heavy", "Normal", "ECO", and "Glass" cycles.)
  • Energy Save: When selected, energy consumption is reduced during the washing process. (Warning: The Hi Temp option is available with "Heavy" and "Normal" cycles.)

Status Window

H:01-H:24: If the Delay Start option is selected, the number of delay start hours shows in the status window.

2:25-0:00: After the machine starts operation, the remaining time of the selected cycle will be shown in the window.

NOTE

The remaining time could suddenly increase or drop several minutes. This means the Smart Sensor has checked the soil level and determined if additional water fills are needed or if water fills can be deleted.

Error indication

In certain situations critical to the machine's function and safe operation, the control will shut down and indicate an error code (See Error Codes on page 18). If error codes are displayed, contact the dealer or service. They will be able to provide assistance in troubleshooting the problem and/or locate an authorized service technician if needed.

Cycle Chart

04 PREPARING AND LOADING DISHES

Dish Preparation

Scrape away large pieces of food, bones, pits, toothpicks, etc. The continuously filtered wash system will remove the remaining food particles. Burned-on foods should be loosened before loading. Empty liquids from glasses and cups. Foods such as mustard, mayonnaise, vinegar, lemon juice, and tomato-based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once, it is best to rinse off these food soils. If the dishwasher drains into a food disposer, be sure the disposer is completely empty before starting the dishwasher.

Loading the Upper Basket

The upper basket is designed for cups, glasses, small plates, bowls, and plastic items marked dishwasher safe, etc. For best results, place the bowls, cups, glasses, and sauce pans with soiled surfaces facing down or toward the center. Tilt slightly for better drainage.

Loading the Bottom Basket

The bottom basket is designed to load plates, soup bowls, plates, saucers, and cookware. The adjustable basket space will allow you to load items with a maximum height of 11 inches.

The fold-down tines in the bottom basket make it easy to load extra large and hard-to-fit items. The tines may be left up for normal use or folded down for more flexible loading. Fold down for more space to load large pots or pans.

Important: Make sure the loaded dishes do not interfere with the rotation of the middle spray arm, which is located at the bottom of the upper basket. (Check this by rotating the middle spray arm by hand.)

Large items should be placed along the edge so they do not interfere with the middle spray arm rotation, and make sure they do not prevent the detergent dispenser from opening. Large items should be turned so that the inside faces downward, and make sure these items do not interfere with the lower spray arm rotation.

Loading the Lower Basket

The lower basket is especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes, and plates. Load large items such as pans and pots into the dishwasher so their open sides face downwards. It is recommended to load cups, stemware, and small plates into the upper basket. See the recommended loading patterns below.

Diagram showing lower basket loading for 10 place settings.

Loading the Upper Basket

The upper basket is designed for small plates, mugs, glasses, and plastic items marked “dishwasher safe”. Load your plates into the dishwasher in two half rows, so that the front of each plate faces the back of the plate in front of it, and the open sides of the plates at the center of the dishwasher face each other. See the illustrations below. Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper basket. (Check this by rotating the nozzle by hand.) When loading dishes, pull the upper basket out sufficiently so you can load it without striking the counter.

Diagram showing upper basket loading for 10 place settings.

Loading the Silverware Basket

The silverware basket can be divided into three separate modules that can be used in both upper and lower racks:

1. Spoons
2. Knives
3. Salad forks
4. Forks
5. Large spoons
6. Large forks

Diagram showing silverware basket loading pattern.

Adding A Dish

To add or remove items after the wash cycle starts:

1. Open the door slightly and wait a few seconds until the wash action stops before completely opening.
2. Add the item.
3. Close the door firmly to latch within 4 seconds; then the cycle will automatically resume.

⚠️CAUTION: TO AVOID BURN INJURY: Slightly open the door and wait until spray arms and wash action stop. Hot water may splash out of the dishwasher. Failure to do so may result in injury.

❗WARNING:

1. Do not let items extend through the bottom.
2. Be sure nothing protrudes through the bottom of the basket or rack to block the lower spray arm.

Filling the detergent dispenser

1. Open the detergent dispenser cap by pushing the detergent dispenser release catch. The flap is always open at the end of a dishwashing cycle.
2. Add the recommended amount of detergent to the main wash detergent compartment.
3. Close the flap and then press it down.

Diagram showing detergent dispenser operation.

Filling the rinse aid dispenser

Your dishwasher is designed to use liquid rinse aid only. Using a powdered rinse aid will clog the reservoir opening and cause the dishwasher to malfunction. Rinse aid greatly improves drying performance after the final rinse. Do not use a solid or bar-type rinse aid. Under normal conditions, the rinse aid will last approximately one month. It is best to keep it full, but do not overfill. The Heated Dry option will not perform as well without rinse aid. The rinse aid dispenser, located next to the Detergent cup, automatically releases a measured amount of rinse aid during the last rinse.

If the rinse aid is low, the Rinse Aid light is illuminated at the beginning and end of the cycle, indicating that it is time to refill.

⚠️CAUTION: Do not add regular detergent to the rinse aid dispenser.

1. Remove the rinse aid dispenser cap by rotating it counterclockwise.
2. Fill the rinse aid dispenser with rinse aid. Use the viewing port when filling the rinse aid reservoir. ⚠️CAUTION: Do not fill the reservoir above the full level indicator. Excess rinse aid can overflow during the wash cycle.
3. Add the rinse aid if the LED screen shows “LSb” (rinse aid left).
4. Close the rinse aid reservoir cap by rotating it clockwise.

Diagram showing rinse aid dispenser operation.

05 USER MAINTENANCE

Keeping your dishwasher clean improves its performance, reduces unnecessary repairs, and lengthens its life.

CLEANING THE EXTERIOR

It's best to clean spills on the outside of your dishwasher as they occur. Use a soft, damp cloth on the control panel to gently wipe away spills and dust. Do not use benzene, wax, thinner, chlorine bleach, or alcohol. These materials may discolor the inner walls and cause stains. Do not clean the dishwasher by sprinkling water over it and avoid letting water come into contact with any of the electrical parts.

If your dishwasher has a stainless steel door panel, you can clean it with a stainless steel cleaner for Home Appliances or a similar product using a clean, soft cloth.

CLEANING THE INTERIOR

Clean the interior of your dishwasher periodically to remove any dirt or food particles. Wipe the inside of the dishwasher and the inner part of the door with a wet dishcloth. It is recommended to fill the detergent dispenser with dish detergent and then run the dishwasher empty periodically using either the Normal or Express 60 cycle with the sanitize option. This will keep your dishwasher clean.

If white spots and odor are still present in your dishwasher, run the Normal cycle with the dishwasher empty and without detergent until it flushes. Then, interrupt the cycle and put an 8 ounce cup of white vinegar into the lower basket. Close the dishwasher and let the cycle finish.

⚠️CAUTION: Do not remove the tub front seal (the long rubber seal enclosing the opening of the dishwasher).

Do not touch the HEATING ELEMENT during or immediately after use.

CLEANING THE FILTERS

1. Turn off the dishwasher.
2. Rotate the filter insert counterclockwise to unfasten and then detach the filter insert.
3. Remove the fine filter (flat, rectangular).

Diagram showing filter removal steps.

4. Remove any dirt or other remains from the filters, and then rinse them under running water.
5. Reassemble the filters in the reverse order of disassembly, replace the filter insert, and rotate clockwise to the close arrow.

⚠️CAUTION: If the filter insert is not closed properly, its performance will be decreased.

CLEANING THE NOZZLES

If your dishwasher does not seem to be cleaning adequately or the nozzles seem clogged, you can clean each of the nozzles. When removing the nozzles, take care as they may break.

Lower nozzle

1. Check whether the nozzle holes are clogged by food particles.
2. If cleaning is needed, remove the nozzle by pulling it upwards.
3. Clean the nozzle, and then push it back into place.
4. Check whether the nozzle is engaged correctly by rotating it by hand.

Diagram showing lower nozzle cleaning.

06 TROUBLESHOOTING

Error Codes

When some malfunctions occur, the appliance will display error codes to warn you:

❗WARNING: If overflow occurs, turn off the main water supply before calling for service. If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.