BOSE 852004 TV Speaker Instruction Manual

Instruction Manual for BOSE models including: 852004 TV Speaker, 852004, TV Speaker, Speaker

Bose TV Speaker Soundbar 838309-1100 B&H Photo Video

TV SPEAKER - m.media-amazon.com

Web EGTOR N EG NORMAN 6| ENG Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “1” is 2011 or 2021. China Importer: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. Minhang District, Shanghai 201100 EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, …

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Bose TV Speaker – Soundbar for TV

File Info : application/pdf, 48 Pages, 1.56MB

852004 OG TVSPKR-SPEAKERWIREDIN en

TV SPEAKER

IMPORTANT SAFETY INSTRUCTIONS

Please read and keep all safety, security, and use instructions.
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance
This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance
Bose Corporation hereby declares that this product is in compliance with the essential requirements per Radio Equipment Regulations 2017 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Only use attachments/accessories specified by the manufacturer.

10.

Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the

apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid

injury from tip-over.

11. Unplug this apparatus during lightning storms or when unused for long periods of time.

12. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

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IMPORTANT SAFETY INSTRUCTIONS
WARNINGS/CAUTIONS
This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that may present a risk of electrical shock. This symbol on the product means there are important operating and maintenance instructions in this guide.
Do not ingest battery, chemical burn hazard. The remote control supplied with this product contains a coin/ button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the remote control and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. To avoid risk of explosion, fire or chemical burn, use caution in replacing the battery and replace only with an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. Properly and promptly dispose of used batteries. Do not recharge, disassemble, heat above 212° F (100° C) or incinerate. Contains small parts which may be a choking hazard. Not suitable for children under age 3.
This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device. · To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture. · Do NOT expose this product to dripping or splashing, and do not place objects filled with liquids, such as vases, on or near the product. · Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product. · Do NOT make unauthorized alterations to this product. · Do NOT use a power inverter with this product. · The speaker wire and interconnect cables included with this system are not approved for in-wall installation. Please check your local building codes for the correct type of wire and cable required for in-wall installation. · Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable. 2000m Use at altitude less than 2000 meters only. · Only use the following hardware to mount this product: Bose Soundbar Wall Bracket. · Do not mount on surfaces that are not sturdy, or that have hazards concealed behind them, such as electrical wiring or plumbing. If you are not sure about installing the bracket, contact a qualified professional installer. Ensure the bracket is installed according to local building codes. · Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet. · The product label is located on the back of the speaker.
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REGULATORY AND LEGAL INFORMATION
NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user's authority to operate this equipment. This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with FCC and ISED Canada radiation exposure limits set forth for general population. This equipment should be installed and operated with a minimum distance of 20 cm between radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. CAN ICES-3(B)/NMB-3(B) For Europe: Frequency band of operation 2400 to 2483.5 MHz. Maximum transmit power less than 20 dBm EIRP. Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.
This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
Management Regulation for Low-power Radio-frequency Devices Article XII According to "Management Regulation for Low-power Radio-frequency Devices" without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices. Article XIV The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
Please dispose of used batteries properly, following local regulations. Do not incinerate.
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REGULATORY AND LEGAL INFORMATION

Product Power State Table
The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC and the Ecodesign for Energy-Related Products and Energy Information (Amendment) (EU Exit) Regulations 2020, is in compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation (EU) No. 801/2013.

Required Power State Information

Standby

Power Modes Networked Standby

Power consumption in specified power mode, at 230V/50Hz input

< 0.5 W

Bluetooth® < 2.0 W

Time after which equipment is automatically switched into mode

< 2.5 hours

2 20 minutes

Power consumption in networked standby if all wired

N/A

network ports are connected and all wireless network

ports are activated, at 230V/50Hz input

< 2.0 W

Network port deactivation/activation procedures. Deactivating all networks will enable standby mode.

Bluetooth: Deactivate by clearing the pairing list by pressing and holding the Bluetooth button for 10 seconds. Activate by pairing with a Bluetooth source.

China Restriction of Hazardous Substances Table

Names and Contents of Toxic or Hazardous Substances or Elements

Toxic or Hazardous Substances and Elements

Part Name
PCBs Metal Parts

Lead (Pb)
X X

Mercury (Hg)
O O

Cadmium (Cd)
O O

Hexavalent (CR(VI))
O O

Polybrominated Biphenyl (PBB)
O
O

Polybrominated diphenylether
(PBDE)
O
O

Plastic Parts

Speakers

Cables

This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.

Taiwan Restriction of Hazardous Substances Table

Equipment name: Powered Speaker, Type designation: 431974

Restricted substances and its chemical symbols

Unit

Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent chromium (Cr+6)

Polybrominated biphenyls (PBB)

Polybrominated diphenyl ethers
(PBDE)

PCBs

Metal Parts

Plastic Parts

Speakers

Cables

Note 1: "" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

Note 2: The "-" indicates that the restricted substance corresponds to the exemption.

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REGULATORY AND LEGAL INFORMATION Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; "1" is 2011 or 2021. China Importer: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. Minhang District, Shanghai 201100 EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545 UK Importer: Bose Limited, Bose House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom Input Rating: 100-240 V 1 50/60 HZ, 36W Model Number: 431974 The CMIIT ID is located on the product label on the back of the speaker. California: Contains lithium ion battery with Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
Please complete and retain for your records The serial and model numbers are located on the back of the speaker. Serial number: ____________________________________________________________________ Model number: ____________________________________________________________________ Please keep your receipt with your owner's guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register
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REGULATORY AND LEGAL INFORMATION Security Information
This product contains software. Bose may provide updates from time to time, including those to address security issues that may impact product functionality. You are responsible for applying updates for the products you own, and may access them by contacting Bose customer service, visit: worldwide.Bose.com/contact The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Roku TV, Roku TV Ready, and the Roku TV Ready logo are trademarks of Roku, Inc. Bose, Bose Bass Module, Bose Home Speaker, Bose Music, Bose Portable Home Speaker, Bose Soundbar, Bose Soundbar Wall Bracket, Bose TV Speaker, and SimpleSync are trademarks of Bose Corporation. Bose Corporation Headquarters: 1-877-230-5639 ©2021 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission.
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LICENSE DISCLOSURES
FreeRTOS Kernel V10.0.1 Copyright (C) 2017 Amazon.com, Inc. or its affiliates. All Rights Reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. http://www.FreeRTOS.org http://aws.amazon.com/freertos Heatshrink-0.4.1 Copyright (c) 2011-2015 Scott Vokes <vokes.s@gmail.com> Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
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CONTENTS
WHAT'S IN THE BOX Contents ............................................................................................................................. 12
SPEAKER PLACEMENT Recommendations.......................................................................................................... 13 Wall mount the speaker ............................................................................................... 14
Adjust audio for wall mounting......................................................................... 14
SET UP THE SPEAKER Cable options ................................................................................................................... 15 Connect the speaker to your TV............................................................................... 16
Option 1: Optical...................................................................................................... 16 Option 2: HDMITM ARC (not provided) ............................................................ 17 Connect the speaker to power .................................................................................. 18 Turn off your TV speakers ........................................................................................... 19 Check for sound .............................................................................................................. 19
SPEAKER CONTROLS Remote functions............................................................................................................ 20
Power........................................................................................................................... 21 Auto-wake ................................................................................................................ 22 Volume ........................................................................................................................ 23 Sources ....................................................................................................................... 24 Dialogue mode................................................................................................................. 25 Adjust the bass ................................................................................................................ 26 Reset the bass .................................................................................................................. 27 Program a third-party remote ................................................................................... 28 Put the speaker into program mode............................................................... 28 Program the TV remote ....................................................................................... 29
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CONTENTS
BLUETOOTH® CONNECTIONS Connect a mobile device ............................................................................................. 30 Disconnect a mobile device........................................................................................ 31 Reconnect a mobile device......................................................................................... 31 Connect an additional mobile device ..................................................................... 32 Clear the speaker device list....................................................................................... 32
SPEAKER STATUS Bluetooth status .............................................................................................................. 33 Media playback and volume status ......................................................................... 34 Error status........................................................................................................................ 35
ADVANCED FEATURES Connect accessories (optional)................................................................................. 36
ALTERNATE SETUP Roku TV ReadyTM ............................................................................................................. 37 No optical or HDMI port on your TV ....................................................................... 38
TV only has an analog port................................................................................. 38 TV only has a headphone port .......................................................................... 39
CONNECT BOSE PRODUCTS Connect a Bose Home Speaker or Soundbar ...................................................... 40
Compatible products ............................................................................................ 40 Connect using the Bose Music app ................................................................. 40 Reconnect to a Bose Home Speaker or Soundbar ............................................ 41
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CONTENTS
CARE AND MAINTENANCE Replace the remote battery........................................................................................ 42 Clean the speaker ........................................................................................................... 43 Replacement parts and accessories........................................................................ 43 Limited warranty ............................................................................................................. 43 TROUBLESHOOTING Try these solutions first ................................................................................................ 44 Other solutions ................................................................................................................ 44
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WHAT'S IN THE BOX
CONTENTS
Confirm that the following parts are included:
Bose TV Speaker

Bose TV Speaker remote (battery provided)

Power cord*

Optical cable
* May ship with multiple power cords. Use the power cord for your region.
NOTE:If any part of the product is damaged, don't use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/TVS

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SPEAKER PLACEMENT
RECOMMENDATIONS
· Place the speaker outside of and away from metal cabinets, other audio/video components, and direct heat sources.
· Place the speaker directly below (preferred) or above your TV with the grille facing into the room.
· Place the speaker on its rubber feet on a stable and level surface. For proper support, both feet must be resting on the surface. Vibration can cause the speaker to move, particularly on smooth surfaces like marble, glass, or highly polished wood.
· If placing the speaker on a shelf or TV stand, position the front of the speaker as close as possible to the front edge of the shelf or stand for optimal sound quality.
· Keep the back side of the speaker at least 0.4 in (1 cm) from any other surface. Blocking the ports on this side affects sound quality.
· Make sure there is an AC (mains) outlet nearby. · To avoid wireless interference, keep other wireless equipment 1 3 ft (0.3 0.9 m)
away from the speaker. · For best sound quality, don't place the speaker in an enclosed cabinet or diagonally
in a corner. · Don't place any objects on top of the speaker.
CAUTION:Do NOT place the speaker on its front, back, or top when in use.
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SPEAKER PLACEMENT
WALL MOUNT THE SPEAKER
You can mount the speaker on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: worldwide.Bose.com/Support/TVS CAUTION:Do NOT use any other hardware to mount the speaker.
Adjust audio for wall mounting
On the remote, press and hold the Dialogue mode button 5 for 5 seconds until the TV light on the speaker blinks amber.
NOTE:If the speaker is taken off the wall repeat to adjust the audio again.
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SET UP THE SPEAKER
CABLE OPTIONS
Connect your TV to the speaker using one of the two cable options. · Option 1: Optical · Option 2: HDMI ARC (not provided)
NOTES:
· Using your TV's HDMI ARC or Audio Return Channel port allows you to use your TV remote to control the power, volume, and mute functions of the speaker.
· If your TV does not have either an Optical or HDMI port see "Alternate Setup" on page 37.
· If you switch between the cable options, power off the speaker before connecting the new cable (see page 21).
· The speaker is Roku TV ReadyTM. For more information about setting up the speaker with your Roku TVTM, see page 37.
1. On the back of your TV, locate the Audio OUT (optical) or HDMI ARC IN port panels.
NOTE:Your TV's port panel may not appear as shown. Look for the shape of the port.

HDMI (not provided)
2. Choose an audio cable.

Optical

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SET UP THE SPEAKER
CONNECT THE SPEAKER TO YOUR TV Option 1: Optical
1. Remove the protective cap from both ends of the optical cable.

CAUTION:Make sure you have removed the protective cap from both ends of the optical cable. Inserting the plug with the cap on or in the wrong orientation can damage the plug and/or the port.
2. Align one end of the plug with your TV's Optical OUT port and insert the plug carefully.
3. Hold the plug at the end of the optical cable with the Bose logo facing down.
4. Align the plug with the speaker's OPTICAL IN port and insert the plug carefully.

HDMI IN

OPTICAL IN AUX IN

USB

BASS

POWER

NOTE:The port has a hinged door that swings inward when inserting the plug. 5. Firmly push the plug into the port until you hear or feel a click.

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SET UP THE SPEAKER
Option 2: HDMI ARC (not provided)
1. Insert one end of the HDMI cable into your TV's HDMI ARC port.
NOTE:If you don't connect to your TV's HDMI ARC or Audio Return Channel port, you won't hear audio from the speaker. If your TV doesn't have an HDMI ARC port, connect your speaker using the provided optical cable (see page 16).
2. Insert the other end of the cable into the HDMI IN port on the speaker.

HDMI IN

OPTICAL IN AUX IN

USB

BASS

POWER

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SET UP THE SPEAKER
CONNECT THE SPEAKER TO POWER
1. Connect the power cord to the 1 POWER port on the back of the speaker. 2. Plug the other end of the power cord into an AC (mains) power outlet.

HDMI IN

OPTICAL IN AUX IN

USB

BASS

POWER

The speaker powers on, and you hear a tone.

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SET UP THE SPEAKER
TURN OFF YOUR TV SPEAKERS
To avoid hearing distorted sound, turn off your TV speakers. For more information, refer to your TV owner's guide. TIP:The audio settings are usually found in the TV menu.
CHECK FOR SOUND
1. Power on your TV. 2. If you are using a cable/satellite box or other secondary source:
a. Power on this source. b. Select the appropriate TV input. 3. Power on the speaker (see page 21). You hear sound coming from the speaker. 4. Press A on the speaker remote. You don't hear sound coming from the TV speakers or speaker. NOTE:If you don't hear sound coming from the speaker or do hear sound coming
from your TV speakers, see page 44.
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SPEAKER CONTROLS

REMOTE FUNCTIONS
Use the remote to control the speaker and Bluetooth connections.

Power button (see page 21)

TV button (see page 24)

Volume up (see page 23)

Bluetooth button (see page 30)

Volume down (see page 23)

Adjust bass (see page 26)

Mute/Unmute (see page 23)

Dialogue mode (see page 25)

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SPEAKER CONTROLS
Power
On the remote, press the Power button I to power the speaker on/off.
When powered on, the speaker defaults to the last active source. NOTES: · When you plug the speaker into an AC (mains) outlet, the speaker automatically
powers on. · The first time the speaker is powered on, the speaker defaults to the
TV g source. · If the speaker is connected to the TV using an HDMI cable, the speaker changes to
the TV source whenever the TV is powered on.
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SPEAKER CONTROLS
Auto-wake
You can set the speaker to power on whenever a sound signal is received from an optical or analog cable. On the remote press and hold the Power button I until you hear a tone and the TV and Bluetooth lights on the speaker blink amber 3 times to switch between auto-wake and default power settings.
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Volume

SPEAKER CONTROLS

FUNCTION Volume up

WHAT TO DO
Press H. NOTE: To quickly increase the volume, press and hold H.

Volume down

Press z. NOTE: To quickly decrease the volume, press and hold z.

Mute/Unmute

Press A.
When audio is muted, the light on the speaker of the current source (TV or Bluetooth) pulses white until audio resumes (see page 34).
TIP: You can also press H to resume audio.

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SPEAKER CONTROLS
Sources
You can control your TV and Bluetooth connections using your remote. To control a source, press the button (TV button O or Bluetooth button l) on the remote for the source you want to control.
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SPEAKER CONTROLS
DIALOGUE MODE
Dialogue mode improves the clarity of dialogue and vocals in movies, TV programs, and podcasts by adjusting the audio balance of the system. On the remote, press the Dialogue mode button 5 to switch between Dialogue mode and your default audio settings.
When Dialogue mode is enabled, the light for the current source glows green (see page 33). NOTE:When you enable Dialogue mode, it stays enabled for your current source even
if you switch to another source or turn off the speaker. To disable Dialogue mode for a source, press the Dialogue mode button 5 again.
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SPEAKER CONTROLS
ADJUST THE BASS
1. On the remote, press h.

On the speaker, the TV and Bluetooth lights blink white 3 times.
2. Adjust the bass by doing one of the following: · Press Volume up H to increase the bass. · Press Volume down z to decrease the bass.
The TV and Bluetooth lights on the speaker glow to show the current bass setting.

BASS SETTING

2 (maximum)

0 (default)

-1

-2 (minimum)

3. Press h. The speaker saves the current bass setting.
NOTE:For optimal sound quality for dialogue-only programs, such as news and talk shows, see "Dialogue mode" on page 25.

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SPEAKER CONTROLS
RESET THE BASS
On the remote, press and hold h until the TV and Bluetooth lights on the speaker blink 3 times.
The bass settings reset to original factory settings.
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SPEAKER CONTROLS
PROGRAM A THIRD-PARTY REMOTE
You can program a third-party remote, such as your cable/satellite box remote, to control the volume of your speaker.
Put the speaker into program mode
On the speaker remote, press and hold the TV button O until the TV and Bluetooth lights on the speaker blink 3 times then glow solid white.
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SPEAKER CONTROLS
Program the TV remote
1. On the speaker remote, press the Volume up button H.
On the speaker, the TV and Bluetooth lights glow. 2. On your TV remote, press and hold Volume up for 2 seconds.
You hear a tone, and the TV light blinks amber twice then glows solid white. NOTE:If unsuccessful, you hear a tone, and the TV blinks red twice then glows
solid white. Repeat steps 1 - 2. 3. Repeat steps 1 - 2 using the Volume down button z. 4. Repeat steps 1 - 2 using the Mute button A.
NOTE:Not all third-party remotes are compatible with the speaker. The remote must support IR (infrared) signals in order to control the speaker.
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BLUETOOTH CONNECTIONS Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the speaker.
CONNECT A MOBILE DEVICE
1. On the remote, press the Bluetooth button l.
The Bluetooth light on the speaker slowly pulses blue. 2. On your mobile device, turn on the Bluetooth feature.
TIP:The Bluetooth menu is usually found in the Settings menu.
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BLUETOOTH CONNECTIONS 3. Select your speaker from the device list.
Bose TV Speaker
Once connected, you hear a tone. The Bluetooth light glows solid white. Bose TV Speaker appears in the mobile device list.
DISCONNECT A MOBILE DEVICE
Use your mobile device's Bluetooth menu to disconnect from the speaker. TIP:You can also disable the Bluetooth feature on your mobile device to disconnect.
Disabling the Bluetooth feature disconnects all other devices.
RECONNECT A MOBILE DEVICE
On the remote, press the Bluetooth button l. The speaker tries to reconnect with the most recently-connected device. When connecting, the Bluetooth light on the speaker blinks white. NOTES: · Make sure the Bluetooth feature is enabled on your mobile device. · The device must be within 30 ft (9 m) of the speaker and powered on.
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BLUETOOTH CONNECTIONS
CONNECT AN ADDITIONAL MOBILE DEVICE
You can store up to eight devices in the speaker device list, and the speaker can be actively connected to two devices at a time. NOTE:You can play audio from only one device at a time. 1. On the remote, press the Bluetooth button l.
2. On your mobile device, select Bose TV Speaker from the device list. NOTE:Make sure the Bluetooth feature is enabled on your mobile device.
CLEAR THE SPEAKER DEVICE LIST
1. On the remote, press and hold l for 10 seconds until you hear a tone. 2. Delete Bose TV Speaker from the Bluetooth list on your device.
All devices are cleared, and the speaker is ready to connect (see page 30).
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SPEAKER STATUS
The LED lights located on the front of speaker show the speaker status.
TV light Bluetooth light

NOTE:The lights display the current sources highest priority status.

BLUETOOTH STATUS
Shows the Bluetooth connection status of mobile devices.

LIGHT ACTIVITY

Bluetooth light slowly pulses blue

Bluetooth light blinks white

Bluetooth light glows white

SYSTEM STATE Ready to connect Connecting Connected

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SPEAKER STATUS

MEDIA PLAYBACK AND VOLUME STATUS
Shows the speaker status when controlling media playback and volume.

LIGHT ACTIVITY

TV light is solid white

SYSTEM STATE

Power on TV

Bluetooth light is solid white

Connected to a Bluetooth device

TV light is solid green

Dialogue mode enabled for TV

Bluetooth light is solid green

Dialogue mode enabled for Bluetoothconnected device

TV light blinks white

Changing volume for TV

Bluetooth light blinks white

Changing volume for Bluetooth-connected device

TV light blinks green

Changing volume in Dialogue mode for TV

Bluetooth light blinks green

Changing volume in Dialogue mode for Bluetoothconnected device

TV light slowly pulses white

Mute enabled for TV

Bluetooth light slowly pulses white

Mute enabled for Bluetooth-connected device

TV light slowly pulses green

Mute enabled in Dialogue mode for TV

Bluetooth light slowly pulses green

Mute enabled in Dialogue mode for Bluetooth-connected device

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SPEAKER STATUS

ERROR STATUS
Shows the status of error alerts.

LIGHT ACTIVITY

TV light blinks red

SYSTEM STATE
Speaker error - disconnect from power then reconnect. If error persists, contact Bose customer service

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A DVA N CED F EAT U R ES
CONNECT ACCESSORIES (OPTIONAL)
You can connect these accessories to your speaker using a 3.5 mm audio cable (not provided). For more information, refer to your accessory owner's guide. Bose Bass Module 500: worldwide.Bose.com/Support/BASS500 Bose Bass Module 700: worldwide.Bose.com/Support/BASS700 NOTE:Connect the bass module to the h port on the back of the speaker. Don't
connect to the B port.
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ALTERNATE SETUP
ROKU TV READYTM
The Bose TV Speaker is Roku TV Ready certified. Connect the Bose TV Speaker to a Roku TV with an HDMI cable (not provided), and follow the on-screen setup instructions. Once completed, control the speaker with your Roku TV remote and access the speaker settings using the on-screen Roku TV settings menu. NOTES: · The Bose TV Speaker may require a software update to support Roku TV Ready. For
more information, contact Bose customer service. Visit: worldwide.Bose.com/Support/TVS · Roku TV Ready isn't available in all regions. For more information, visit: go.roku.com/rokutvready
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ALTERNATE SETUP

NO OPTICAL OR HDMI PORT ON YOUR TV
Some TVs don't have optical or HDMI ports. Use an alternate setup method to connect your TV to the speaker.

PROBLEM TV only has an analog port
TV only has a headphone port

WHAT TO DO
Connect your TV using a 3.5 mm to RCA stereo cable (not provided). See "TV only has an analog port."
Connect your TV using a 3.5 mm stereo cable (not provided). See "TV only has a headphone port" on page 39.

TV only has an analog port
If your TV only has analog ports (red and white), use a 3.5 mm to RCA stereo cable (not provided) to connect to the speaker.
1. If you haven't already, disconnect your TV from the speaker.
2. Insert the RCA analog cable into the Audio OUT RCA (red and white) ports on your TV.
3. Insert the stereo plug into the speaker's B connector.

HDMI IN

OPTICAL IN AUX IN

USB

BASS

POWER

R L

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ALTERNATE SETUP
TV only has a headphone port
If your TV only has a headphone port, use a 3.5 mm stereo cable (not provided) to connect the speaker. 1. Insert one end of a 3.5 mm cable into the TV headphones port. 2. Insert the other end of the cable into the B port on the speaker.

HDMI IN

OPTICAL IN AUX IN

USB

BASS

POWER

3.5 mm
3. Make sure your TV speakers are on. Refer to your TV owner's guide for more information.
4. To ensure optimal volume control from your speaker: a. Set your TV volume to 75 percent of maximum. b. Set the speaker volume using the speaker remote.

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CONNECT BOSE PRODUCTS
CONNECT A BOSE HOME SPEAKER OR SOUNDBAR
With Bose SimpleSyncTM technology, you can connect your Bose TV Speaker to a Bose Home Speaker or Bose Soundbar to listen to the same song in two different rooms at the same time. NOTE:SimpleSyncTM technology has a Bluetooth range of 30 ft (9 m). Walls and
construction materials can affect reception.
Compatible products
You can connect your Bose TV Speaker to any member of the Bose Home Speaker family. Popular compatible products include: · Bose Smart Soundbar 700 · Bose Soundbar 500 · Bose Home Speaker 500 · Bose Home Speaker 300 · Bose Portable Home Speaker New products are added periodically. For a complete list and more information, visit: worldwide.Bose.com/Support/Groups
Connect using the Bose Music app
1. On your Bose TV Speaker remote, press and hold the Bluetooth button l until the Bluetooth light on your Bose TV Speaker blinks blue.
2. Use the Bose Music app to connect your speaker to a compatible Bose product. For more information, visit: worldwide.Bose.com/Support/Groups
NOTES: · Make sure that your Bose TV Speaker is within 30 ft (9 m) of your
Bose Home Speaker or Bose Soundbar. · You can connect your Bose TV Speaker to only one product at a time.
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CONNECT BOSE PRODUCTS
RECONNECT TO A BOSE HOME SPEAKER OR SOUNDBAR
Power on your Bose TV Speaker (see page 21). Your Bose TV Speaker tries to connect to the two most recently-connected Bluetooth devices, including your Bose Home Speaker or Bose Soundbar. NOTES: · Your Bose Home Speaker or Bose Soundbar must be within range (30 ft or 9 m)
and powered on. · If your Bose TV Speaker doesn't connect, connect using the Bose Music app. You
can access this option from the Settings menu.
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CARE AND MAINTENANCE
REPLACE THE REMOTE BATTERY
1. Using a coin, turn the battery compartment cover left (counter-clockwise), and remove the cover.
2. Insert the new battery flat side up, with the + symbol facing up.
NOTE:Use only an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery.
3. Reset the cover and turn it right (clockwise) to lock in place.
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CARE AND MAINTENANCE
CLEAN THE SPEAKER
Clean the exterior of the speaker with a soft dry cloth. CAUTIONS: · Do NOT allow liquids to spill onto the speaker or into any openings. · Do NOT blow air into the speaker. · Do NOT use a vacuum to clean the speaker. · Do NOT use any sprays near the speaker. · Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol,
ammonia, or abrasives. · Do NOT allow objects to drop into any openings.
REPLACEMENT PARTS AND ACCESSORIES
Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/TVS
LIMITED WARRANTY
The speaker is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions. Failure to register will not affect your limited warranty rights.
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TROUBLESHOOTING

TRY THESE SOLUTIONS FIRST
If you experience problems with the speaker: · Make sure the speaker is connected to a live AC (mains) outlet. · Secure all cables and make sure all connections are correct. · Check the status lights (see page 33). · Move the speaker away 1 3 ft (0.3 0.9 m) from possible interference (wireless
routers, cordless phones, televisions, microwaves, etc.). · Place the speaker according to the placement guidelines (see page 13).

OTHER SOLUTIONS
If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service.
Visit: worldwide.Bose.com/contact

SYMPTOM No HDMI ARC or optical port on your TV
Speaker doesn't power on
Remote is inconsistent or doesn't work

SOLUTION
Use an alternate setup method to connect your TV to the speaker (see page 38).
Plug the power cord into a different AC (mains) outlet. Use the remote to power on the speaker (see page 21). Unplug the power cords for the speaker and optional bass module, wait 30 seconds, and plug them firmly into a live AC (mains) outlet.
Replace the battery (see page 42). Make sure the remote is within 20 ft (6 m) of the speaker. Make sure there are no obstructions between the remote and the speaker. Make sure you are in the correct source by pressing the volume button on the remote to see if the correct source light on the speaker flashes.

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TROUBLESHOOTING

SYMPTOM
Intermittent or no audio from speaker

SOLUTION
If the TV light or the Bluetooth light are pulsing, the speaker is muted. Press the Mute button A to unmute the speaker.
Make sure your mobile device isn't muted.
Increase the volume on the speaker (see page 23) or your mobile device.
Switch to a different source (see page 24).
Play audio from a different application or music service.
Restart your mobile device.
Make sure you're using a compatible Bluetooth mobile device.
Make sure that the speaker's HDMI cable is inserted into a port on your TV labeled HDMI ARC (Audio Return Channel), not a standard HDMI port. If your TV doesn't have an HDMI ARC port, connect the speaker using an optical cable (see page 15).
If the speaker is connected to your TV's HDMI ARC port, make sure that Consumer Electronics Control (CEC) is enabled in your TV system menu. Your TV may refer to CEC by a different name. Refer to your TV owner's guide.
Power off your TV, disconnect the speaker's HDMI cable from your TV's HDMI ARC port and reconnect it. Power on your TV.
Insert the optical cable into a port on your TV labeled Output or OUT, not Input or IN.
Unplug the power cords for the speaker and optional bass module, wait 30 seconds, and plug them firmly into a live AC (mains) outlet.

No audio from bass module

Make sure your bass module is connected to power.
Make sure the bass module is connected to the h port on the back of the speaker.
Make sure your bass module is compatible with the speaker (see page 36).
Adjust the bass level (see page 26).
Switch to a different source (see page 24).

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TROUBLESHOOTING

SYMPTOM
Sound is coming from TV speaker

SOLUTION
Make sure that the speaker's HDMI cable is inserted into a port on your TV labeled ARC (Audio Return Channel). If your TV doesn't have an HDMI ARC port, connect to the speaker using the optical cable (see page 16).
Turn off your TV speakers. Refer to your TV owner's guide.
If the speaker is connected to your TV's HDMI ARC port, make sure that Consumer Electronics Control (CEC) is enabled in your TV system menu. Your TV may refer to CEC by a different name. Refer to your TV owner's guide.
Disconnect the speaker's HDMI cable from your TV's HDMI ARC port and reconnect it.
Decrease your TV volume to its lowest setting.
Connect to the speaker using both an HDMI cable (see page 17) and the optical cable (see page 16).

Poor or distorted audio

Test different sources if available.
Make sure that your TV can output surround sound audio. Refer to your TV owner's guide.
If the audio is being played from another device, reduce the volume of that device.
Power off your TV speakers. Refer to your TV owner's guide.
If your speaker is wall mounted, adjust the audio using the remote (see page 14).

Speaker and source don't power on/off simultaneously

On the remote, press the source button for the source that is out of sync.
Press the Power button I to power on/off the source.

Speaker doesn't connect with Bluetooth device

On your mobile device, turn the Bluetooth feature off and then on. Delete the speaker from the Bluetooth list. Connect again (see page 30).
Connect a different mobile device (see page 32).
Make sure you're using a compatible Bluetooth mobile device.
You can't connect Bluetooth headphones to the speaker.
Remove the speaker from your mobile device Bluetooth list. Connect again (see page 30).
Clear the speaker device list (see page 32). Connect again (see page 30).

Speaker doesn't pair with a Bose Home Speaker or Bose Soundbar

On the speaker remote, press the Bluetooth button l.
Make sure that your Bose TV Speaker is within 30 ft (9 m) of your Bose Home Speaker or Bose Soundbar.

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TROUBLESHOOTING

SYMPTOM

SOLUTION

Speaker doesn't reconnect to a previously-paired Bose Home Speaker or Bose Soundbar

Connect using the Bose Music app. You can access this option from the Settings menu.

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