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User Manual for visel models including: QS-FOODBOX, Standalone Server Box for Arbitrary Queue Management, QS-FOODBOX Standalone Server Box, Standalone Server Box, Server Box, Box, QS-FOODBOX Standalone Server Box for Arbitrary Queue Management, Server Box for Arbitrary Queue Management, Box for Arbitrary Queue Management, Arbitrary Queue Management, Queue Management, Management
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5 Visel, QS-FOODBOX | User's Guide Queue management Property Description Duty cycles Allows to change the repeat count of the blink animation for the last call Zoom last call Let’s you present the latest zoomed-in call to get the attention of waiting users better Ringing sound Sets the sound type for the shift number call. Press the wrench to change the
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DocumentDocumentQS-FOODBOX User Manual for device management Standalone server box for arbitrary queue management with Visel Cloud Digital Signage QS-FOODBOX Standalone server for arbitrary queue management with Visel Cloud Digital Signage Device Management User's Guide Overview Product description and context QS-FOODBOX is a box with Android operating system that allows you to view, suitably connected in HDMI to a monitor, the history of the arbitrary turn numbering. In addition to queue management, you can view a media playlist, enriched by RSS news headlines. Figure 1 QS-FOODBOX main screen. Operation This product requires a monitor, TV or device that has an HDMI input and possibly speakers to play audio and, if internet is available, it is able to show the news at the last hour via FEED RSS. This product has been designed for realities where there is a need to manage the flow of users according to priorities other than the one of arrival. 1 Visel, QS-FOODBOX | User's Guide First Installation Unpackaging The installation of QS-FOODBOX consists of a few simple steps: · Remove the box from the package and insert the batteries into the supplied remote control · Connect the box to the power supply · Connect the network cable · Connect the monitor's HDMI cable · Tune the monitor to your chosen HDMI source · Wait for the system to load After initialization, the main screen shown in Figure 1will appear on the monitor. These operations are common for every QS-FOODBOX installed. System configuration Visel Sync (Configurator) Visel Sync is the tool needed to configure this product. It consists of a PC-compatible application with a Windows XP operating system or higher. Visel recommends that you install Visel Sync only on your administrator's PC to prevent non-professionals from tampering with your system configuration. · Download Visel Sync from this link: http://www.visel.it/it/download · Install and launch the application · Click on the magnifying glass to start searching QS-FOODBOX QS-FOODBOX needs a static IP address on the network. To configure a static IP, follow these steps: · Connect a USB mouse to the box · Press the right mouse button to exit the active application · Go to the system settings and the " Network " section set network parameters. · Exit the settings and go to the main menu to launch the Q-LCD application If QS-FOODBOX is configured correctly, it will be possible to manage its settings through the Visel Sync application. 2 Visel, QS-FOODBOX | User's Guide Figures 2 Visel Sync: Device Search Select QS-FOODBOX and press the "Settings" button depicted with sliders General Property Device name Customer logo Description Allows you to name the device so you can quickly recognize it when searching Inserts a custom logo that will be placed above the media playlist 3 Visel, QS-FOODBOX | User's Guide Network and Cloud Property Description Visel Cloud Enables the Visel Cloud platform for remote media management. For information about Visel Cloud contact our sales department. Visel Cloud User Set profile username linked to Visel Cloud subscription Visel Cloud Password Set the password for the profile linked to the Visel Cloud subscription 4 Visel, QS-FOODBOX | User's Guide Queue management Property Duty cycles Description Allows to change the repeat count of the blink animation for the last call Zoom last call Let's you present the latest zoomed-in call to get the attention of waiting users better Ringing sound Sets the sound type for the shift number call. Press the wrench to change the value. Communication Allows to change the communication UDP port for other QS-FOODBOX slaves port Order pickup message Allows you to change the accompanying message for the order pickup call Services Allows you to enable the turn services using a manual ticket dispenser Call History Mode Order pickup color Allows you to show in the calls history only the orders or even the turn numbering Allows you to change the background color for the order pickup call Order in process message Allows you to change the accompanying message for the order in progress call Order in process color Order notification message Order notification color Allows you to change the background color for the order in progress call Allows you to change the accompanying message for a notification call Allows you to change the background color for an alert call Turn label Inserts text that will appear in the right history in each call, above the shift number. 5 Visel, QS-FOODBOX | User's Guide Digital Signage Property Description Media playlist Allows you to program a media playlist. By clicking on the wrench you will be able to access the multimedia content configuration panel. Feed bar Sets the list of RSS sources or custom texts to show in the bottom bar of the display. Press the wrench to access the secondary feeds window. Warning: In the presence of the active Visel Cloud account, the local media playlist will be disabled and the media files of the remote playlist will be played. For more information about Visel Cloud, we recommend that you contact our sales department. If you have a Visel Cloud license, please consult the platform's technical manual. 6 Visel, QS-FOODBOX | User's Guide Managing your local media playlist Property Description "+" button Adds a new media source using local files. "Pencil" button "X" button Edits a source that is already in the list and its playback properties. Deletes a source from the list. "Up Arrow" button "Down Arrow" button Moves a source to the beginning of playback Moves a source towards the end of playback. 7 Visel, QS-FOODBOX | User's Guide Source properties Property Description file Chooses the location of the file that will be transferred to the device. Descriptive title Choose a title for the source to make it easier to identify within the playlist. Enabling Enables or disables source playback. Period of activity Enables source playback within a period of time. Playback options Allows you to change, where allowed, the time of stay and the volume of the source. Background audio track Specifies a background audio track if the source is an image. The suggested resolution for each media is 1270x500 pixel. The maximum supported resolution is 1920x1080 pixel. 8 Visel, QS-FOODBOX | User's Guide Voice assistant Property Description Narrator Enables/disables narrator. Click the wrench to enable/disable. Audio-message list Inserts a playlist of voice messages, spoken at regular intervals of time. Click on the wrench to access the audio-message panel. Audio-message interval Customizes the time frame for audio messages. Click on the wrench to change this time. Vocal composer Composes the phrase by inserting the elements that make up the ticket. Press the wrench to change the phrase items. Alternative voices This product takes advantage of the features of Google's pre-installed text-to-speech engine. If the voice used is not to your liking you can install a different text-to-speech engine directly from Google Play (the Android digital store) upon the addition of a Google account on the BOX. To add a Google account, insert a mouse (or use the supplied remote control) and navigate to Settings -> Accounts and then add your Google account. Among the text-to-speech engines on the market, Visel recommends Vocalizer TTS which provides voices in many more languages than the basic one. Each item can be purchased directly from the store or within the app itself at the price of about 4.00 each. To enable an alternative text-to-speech engine, simply go to Settings -> Language and Input -> Text-to-speech output and enable the alternative engine. For more information about TTS Vocalizers, visit this link: https://play.google.com/store/apps/details?id=es.codefactory.vocalizertts&hl=en_US 9 Visel, QS-FOODBOX | User's Guide Product usage Usage with QS-KEYPAD2 QS-KEYPAD2 is the wireless pad used to manage the turn numbering on QS-FOODBOX. Following the function list for each button: FN Not used. 0-9 + S1 "Order in progress" call 0-9 + S2 "Order notification" call C1 + V Clear the number selection Figura 8 QS-KEYPAD layout C2 + V Clear the number queue Left arrow Call the previous turn number decreasing a unit Right arrow Call the next turn number incrementing a unit 0-9 + V "Order pickup" call R + V Repeat the calling of last order number R + Right arrow Repeat the last turn number call 0-9 + Right arrow Set and call a new turn number 10 Visel, QS-FOODBOX | User's Guide Usage with QS-FOODKEY QS-FOODKEY is a virtual pad for Android devices that allows the user to manage the numbering on QS-FOODBOX. To use this product is necessary to activate a paid software license. 0-9 + ... "Order in progress" call 0-9 + "Order notification" call C1 Clear the number selection C2 Clear the number queue -1 Call the previous turn number decreasing a unit +1 Call the next turn number incrementing a unit Figura 8 QS-FOODKEY layout 0-9 + "Order pickup" call R Repeat the calling of last order number Long press on R Repeat the calling of last turn number The gear icon, on the top right corner, is used to change the master QS-FOODBOX IP address and the UDP communication port. 11 Visel, QS-FOODBOX | User's Guide Troubleshooting I cannot find QS-FOODBOX with Visel Sync Verify that QS-FOODBOX and the PC on which you are running Visel Sync are connected to the same network. If so, check your network for firewalls. Visel Sync does not apply changes Try starting Visel Sync with Administrator rights QS-FOODBOX does not display calls Verify that you have entered the correct IP address of the Queue Manager in the QS-FOODBOX configuration panel in Visel Sync. QS-FOODBOX does not show RSS news Verify that QS-FOODBOX is connected to the internet. If other types of problems arise, we recommend that you contact our telephone support. Visel Italiana Srl Via Maira snc 04100 Latina (LT) Tel: +39 0773 416058 Email: sviluppo@visel.it Document drawn up on12/11/2020 12 Visel, QS-FOODBOX | User's Guide