Curtis Gemini Satellite User Guide

Important Safeguards

This section outlines critical safety information for the Gemini Satellite server.

Symbols

• Safety Alert Symbol (!): Alerts to potential physical injury hazards. Obey all safety messages following this symbol to avoid injury or death.
• DANGER: Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
• WARNING: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
• CAUTION: Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates a situation which, if not avoided, could result in property damage.
• IMPORTANT (i): Provides information and tips for proper operation.

Sanitation Requirements

WARNING: This product can expose you to chemicals including Acrylamide and Bisphenol A (BPA), known to the State of California to cause cancer and birth defects or other reproductive harm. For more information visit www.P65Warnings.ca.gov.

Important Safeguards/Conventions

WARNING:

• Keep hands, arms, and other items away from hot surfaces.
• Clean the dispenser completely before first use and regularly as per cleaning instructions. Do not use harsh powders, chlorine-containing cleansers, or wire brushes/scouring pads inside the liner. Do not use a brush on the faucet or inside the faucet shank (outlet) to avoid damage.
• When cleaning dispensers with a connector on the back, prevent liquids from entering the connector.
• Dispensers can be heavy when filled; handle with care to avoid dropping or spilling.
• Use this unit only for its intended purpose: serving hot and/or cold beverages/water.
• This dispenser is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a responsible person.

CE Requirements

• Installation must be in locations overseen by trained personnel.
• Optimal operating temperature is between 5°C to 35°C.
• Appliance shall not be tilted more than 10° for safe operation.
• Electrical service must be provided by a qualified electrician, conforming to all local and national codes.
• For safe use, an all-pole disconnection must be incorporated into the fixed wiring per IEC 60335 clause 7.12.2.
• Do not clean the appliance with a water jet.
• The appliance can be used by persons 18 years and older with supervision and understanding of hazards.
• Keep the appliance and cord out of reach of children under 18 years.
• Persons 18 years and older with reduced capabilities may use the appliance if supervised and instructed.
• Children under 18 should be supervised to ensure they do not play with the appliance.
• If the power cord is damaged, it must be replaced by the manufacturer or authorized service personnel with a special cord.
• The machine must not be immersed for cleaning.
• Cleaning and user maintenance should not be done by children unless they are over 18 and supervised.
• Intended use: household and similar applications (staff kitchens, hotels, motels, B&Bs).
• Not intended for applications like farm houses.
• Access to service areas is permitted for Authorized Service personnel only.
• The A-Weighted sound pressure level is below 70 dBA.

Cleaning Instructions

Follow these instructions for daily cleaning of the Satellite.

Cleaning the Satellite (Daily)

Required cleaners:

• Mild solution of dish-washing detergent and warm water
• TABZ™ Z95 Coffee Equipment Cleaner Tablets (Curtis PN WC-79000)
• One-Pro Beverage Equipment Cleaner

WARNING: Do not immerse the satellite in water or any other liquid. Do not place in a dishwasher, as this voids the warranty. Avoid harsh powders, chlorine, wire brushes, or scouring pads. Do not use a brush on the faucet or inside the faucet shank.

Cleaning the Liner

1. Remove the satellite from the brewer and take off the lid. Rinse the liner.
2. Prepare a mild detergent and warm water solution. Wipe exterior surfaces with a moistened sponge. Fill the liner with the detergent solution and scrub the stainless steel liner with a sponge brush.
3. Rinse with clean, warm water.
4. Sanitize: Drop one TABZ Z95 tablet into the liner. Fill with hot water (min. 122°F/50°C). Stir and let soak for 5-10 minutes.
5. Open the faucet and drain the sanitizer to clean the faucet shank.
6. Fill the liner with clean, warm water and drain through the faucet to rinse the shank.
7. Fill the liner with water a second time and drain through the faucet.
8. Disassemble the faucet: Unscrew the handle/bonnet assembly. Inspect the seat cup for wear and replace if damaged.
9. Disassemble the sight gauge (if applicable): Remove the cap, unscrew the guard, and remove the glass tube. Inspect for cracks/chips and replace if broken.
10. Air Dry: Turn the satellite upside down to air dry.

Cleaning the Faucet Parts and Site Gauge

1. Wash the lid, faucet, and gauge glass parts with the detergent solution. Clean the inside of the gauge glass with a gauge brush and detergent solution.
2. Rinse all parts thoroughly with clean, warm water.
3. Sanitize: Immerse the lid, faucet, and gauge glass parts in a sink with One-Pro cleaner mixed at a ratio of 1 oz. (28 g) per 5 gal. (19 L) of hot water (min. 122°F/50°C). Soak for 15 minutes.
4. Air Dry: Allow all parts to air dry.
5. Reassemble: Hand-tighten the handle/bonnet onto the faucet assembly. Reinstall the site gauge. If replacing gauge glass, carefully remove any glass traces from silicone parts before inserting the new glass tube. Reinstall the lid.

Rough-In Drawings

Dimensions for the GEM-3 Satellite Server:

• Height: 10.84 in [27.5 cm]
• Width: 8.94 in [22.7 cm]
• Depth: 10.28 in [26.1 cm]
• Faucet Height (from base): 4.95 in [12.6 cm]
• Faucet Outlet Diameter: 0.64 in [1.6 cm]
• Overall Width (including handles): 13.35 in [33.9 cm]

Diagrams show top, front, and side views with key dimensions labeled.

Illustrated Parts List

The GEM-3[D] Satellite is comprised of the following parts:

Main Chassis - Parts List

Notes:

• ¹When replacing the faucet shank, apply food grade lubricant (ITEM 16) to both o-rings before installation.
• ²For units built after 11/16/15.
• Recommended parts to stock.

Product Warranty

Wilbur Curtis Co., Inc. warrants its products against defects in material and workmanship under normal use.

Warranty Periods:

• 3 years, parts and labor: digital control boards
• 2 years, parts: all other electrical components, fittings, and tubing
• 1 year, labor: all other electrical components, fittings, and tubing

Additional warranties:

• Grinding burrs: 4 years from date of purchase.
• Stainless steel components: 2 years against leaking or pitting.
• Replacement parts: 90 days from purchase or remainder of the equipment's warranty period.

In-Warranty Service:

All in-warranty service calls require prior authorization. Contact the Technical Support Department at 800-995-0417. Visit www.wilburcurtis.com for full warranty information.

Conditions & Exceptions:

The warranty covers original equipment only. Wilbur Curtis Co., Inc. is not responsible for substitute parts not purchased from them. The warranty does not cover:

• Adjustments and cleaning: Owner is responsible for resetting safety thermostats, circuit breakers, programming, temperature adjustments, proper cleaning, and regular maintenance.
• Replacement of items subject to normal use and wear: Includes spray heads, faucets, light bulbs, shear disks, "O" rings, gaskets, silicone tubing/elbows, canister assemblies, whipper chambers/plates, mixing bowls, agitation assemblies, and whipper propellers.

Warranty Voided By:

• Improper operation: Use must be for the designed and intended purpose.
• Improper installation: Must be installed by a professional technician, complying with all electrical, mechanical, and plumbing codes.
• Improper voltage: Must match the voltage stated on the serial plate.
• Improper water supply: Includes excessive/low pressure or inadequate/fluctuating flow rate.
• Damage in transit: Claim must be made with the freight company.
• Abuse or neglect: Includes failure to periodically clean or remove lime accumulations. Equipment must be maintained per manufacturer recommendations.
• Unauthorized repair or modification: Service must be performed by qualified technicians using factory-specified parts.
• Modified/Missing Serial Tag: The serial number label must not be defaced or removed.

Repairs/Replacements are subject to Curtis' decision on faulty workmanship or parts under normal use. Overtime charges and costs due to delays or operating restrictions are the owner's responsibility. Wilbur Curtis Co., Inc. allows up to 100 miles (round trip) per in-warranty service call.

Return Merchandise Authorization (RMA):

All warranty claims require a RMA from the Wilbur Curtis Technical Support Department before service or return. Equipment must be re-packaged in the original carton and received by Curtis within 45 days of RMA issuance. Units damaged in transit due to improper packaging will not be accepted. NO UNITS OR PARTS ACCEPTED WITHOUT RMA. Mark RMA number on carton/shipping label. Submit all warranty claims within 60 days of service. Invoices require a RMA number. Defective parts must be returned for invoice processing. All in-warranty service calls must be performed by an authorized service agent. Contact Wilbur Curtis Technical Support to find an agent.