This guide will assist you with setting up your Telesystem Voicemail to send you email notifications when you receive a new voicemail message. These same steps can be used for Fax Mail users. From your web browser, go to www.telesystem.us/account, then click on the Voicemail Portal link.
Setting Up Email Notifications
Sign into your voicemail box with your Account Number and PIN.
The account is the 10-digit phone number or 11-digit sub-mailbox number. The PIN is the same PIN used to access your voicemail box by telephone.
Visual Aid: Screenshot of the Telesystem Voicemail Portal login screen, showing fields for Account Number and PIN, with 'Login' and 'Clear' buttons.
Once logged in, click on the 'Notification' link in the navigation pane on the left-hand side of the page. Click on the 'Set Up Notification' link when you are on the Notification Page.
Visual Aid: Screenshot of the voicemail portal navigation menu on the left, highlighting the 'Notification' link and the 'Set Up Notification' button.
Enter the destination email address where you want your messages delivered, then click the 'Add Attachment' button. This will deliver the notification as well as the .wav file attachment to the designated email inbox(es). You may add multiple email addresses, but they must be entered one at a time. Click 'Save' when you are done.
Visual Aid: Screenshot of the 'Setup Notification' page. It includes fields to enter an email address, a subject line, and a body for notifications. Buttons include 'Add Attachment', 'Remove', 'Save', 'Reset', and 'Cancel'. An example email address is shown in a list.
Return to the Notification page and click the 'Activate Notification' link.
Visual Aid: This step refers back to the navigation pane shown in step 2.
Set the notification preferences for 'Notify me through Email' to "Every time I receive a message", and for 'Notify me through Message Wait Indicator' to "Every time I receive a message". Click 'Save' to keep your changes.
Visual Aid: Screenshot of the 'Activate Notification' screen. It allows users to set notification preferences for email and message waiting indicators. Options include 'Notify me through Email' and 'Notify me through Message Wait Indicator', with choices like 'Every time I receive a message'.
Logout of the voicemail portal and call your number from another phone. Leave yourself a voicemail message to ensure you are receiving your email notification of your voice messages.
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