ZOSI Smart IP Camera Quick Start Guide
This guide will help you get started with your ZOSI Smart IP Camera. For more detailed information, please visit the official website or contact support.
What's in the Box
The package contains the following items:
- Camera ×1
- Power Adapter ×1
- Mounting Screws ×1
- Mounting Templates ×1
- Waterproof Lid ×1
- Warning Stickers ×1
- Quick Start Guide ×1
Note: The actual product appearance may vary.
You may also find a sticker indicating: ⚠ ZOSI SECURITY SYSTEM This property is protected by video surveillance.
Camera Introduction
The camera features several key components:
- Antenna: For wireless network connectivity.
- Speaker: For audio output.
- Network Indicator: Shows network status.
- Infrared Lights: For night vision.
- Lens: Captures video footage.
- Built-in Mic: For audio input.
- Warm Lights: Additional illumination for color night vision.
- Micro SD Card Slot: For local storage.
- Reset Button: Press and hold for 5 seconds to reset the camera to factory settings.
- Power Port: Connects to the power adapter.
- Network Port: For wired Ethernet connection.
Connection Diagram
Before initial setup, connect the camera as follows:
- Connect the camera to the LAN port on your router using an Ethernet cable.
- Use the provided power adapter to power on the camera.
Diagram shows a router connected to the camera via an Ethernet cable, and the camera connected to a power adapter.
You can connect the camera to the router via Ethernet cable or directly connect to WiFi for device connection.
Set up the Camera
Download and launch the Zosi Smart App or client software. Follow the on-screen instructions to complete the initial setup.
- On Smartphone: Scan the QR code to download the Zosi Smart App.
- On PC: Download from: https://www.zositech.com/pages/app
QR codes are provided for downloading the Zosi Smart App and viewing an operation video.
Note: If setting up a WiFi PT camera, follow on-screen instructions for WiFi configuration first.
Install the Camera
1. Installation Precautions
- Do not face the camera directly towards any light source.
- Avoid pointing the camera at glass windows or reflective objects, as this can result in poor image performance due to reflections from infrared LEDs, ambient lights, or status lights.
- Do not mount the camera in shaded areas; point it towards a well-lit area. Ensure the camera and the subject are under similar lighting conditions for better image quality.
- For optimal performance, install the camera as far as possible from electronic devices like microwaves, televisions, radio phones, and baby monitors to prevent signal interference.
- Periodically clean the lens with a soft cloth.
- Ensure the power port is not exposed to water, moisture, dirt, or other obstructions.
- Do not install the camera where rain or snow might directly hit the lens.
- The camera can operate in extremely cold conditions down to -10°C. It generates heat when powered on. For outdoor installations, you may power the camera indoors for a few minutes before mounting it outside.
2. Mount the Camera to the Wall
Drill holes according to the mounting template. Use the included anchors if needed. Attach the camera bracket with the provided screws. For WiFi cameras, it is recommended to mount the antenna upward or horizontally for better WiFi connection.
3. Installation Distance, Height and Angle
Distance: For best accuracy, position the camera to capture objects within 5-50 ft (1.5-15 m).
Angle: Tilt the camera down approximately 30°-60° from the horizontal position.
Height: Install the camera 8-16 ft (2.5-5m) above the ground.
Diagram illustrates optimal camera placement: 8-16 ft (2.5-5m) height, with a detection range of 5-50 ft (1.5-15m) and a downward tilt angle.
Note: Human detection accuracy is influenced by factors such as the distance between the person and the camera, the person's height, and the camera's height and angle. Night vision technology also affects detection accuracy and range.
Frequently Asked Questions (FAQ)
1. Camera cannot Turn On
If the camera is not powering on, try these solutions:
- Plug the camera into a different outlet and check if it works.
- Use a different, working 12V power adapter and check if it works.
If the problem persists, contact Zositech Support: https://support.zositech.com
2. WiFi Connection Fails during Initial Installation
If the camera cannot connect to WiFi, follow these troubleshooting tips:
- Ensure you have entered the correct WiFi password.
- Move the camera closer to the router to ensure a strong WiFi signal.
If the problem persists, contact Zositech Support: https://support.zositech.com
3. Frequent Disconnection
- Check if the connected network is working normally.
- When installing, avoid placing the camera too far from the router or in areas with weak WiFi signals.
- Verify that the device version is the latest. Update if necessary.
If the problem persists, contact Zositech Support: https://support.zositech.com
4. Does the camera support motion detection and image capture?
The camera automatically captures images when people or cars are detected, or when there is a change in detected images. Users can also manually capture images using the ZOSI Smart APP.
Notification of Compliance
1. FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
2. CE Simplified EU Declaration of Conformity
ZOSI declares that this product complies with the essential requirements and other relevant provisions of Directive 2014/53/EU. POE cameras comply with Directive 2014/EU.
3. Correct Disposal of this Product
This marking indicates that the product should not be disposed of with other household waste throughout the EU. To prevent harm to the environment or human health from uncontrolled waste disposal and promote the sustainable reuse of material resources, please recycle it responsibly. Return your used device through the designated collection system or contact the retailer from whom it was purchased for environmentally safe recycling.
Support
For the latest information and resources, visit zositech.com. Find product guides, how-to videos, troubleshooting, and FAQs. Contact support at service@zositech.com.
Social Media:
- Facebook: https://www.facebook.com/ZosiTechnology/
- Whatsapp: +1-866-841-6932
- UK Whatsapp: +86 18675610962
Responsible Party and Copyright
Responsible Party: Ansjer Electronics Co., Ltd
Company Name: Loocam Technology LLC
Address: 2205 Hutton Dr, Unit 100, Carrollton TX 75006
Tel: 657-223-3477
E-mail: lavenderl@loocam.com
Copyright © 2024 ZOSI Technology Co., Ltd. No part of this publication may be reproduced without written permission from ZOSI. ZOSI reserves the right to modify product designs, specifications, and prices without notice.
Compliance Logos: FCC, CE, RoHS
Model Number: F921014Z3008930