Hayward Max-Flo VS Owner's Manual

Introduction

The Hayward Max-Flo VS is specifically engineered for the demanding requirements of today's in-ground swimming pool/spa that is equipped with large capacity filters, heaters, and pool cleaning equipment. The totally enclosed, permanent magnet motor combined with its advanced hydraulic design provides unparalleled energy savings. Max-Flo VS is designed for pools of all types and sizes, featuring a 1 1/2" X 2" union connection to match a variety of plumbing configurations and a cam and ramp strainer cover that seals with less than a quarter turn. The Max-Flo VS is an ideal choice for both new construction or as a replacement pump.

Note: To prevent potential injury and to avoid unnecessary service calls, read this manual carefully and completely. Unless otherwise stated, instructions in this manual apply to both pump models.

SAVE THIS INSTRUCTION MANUAL

Hayward Pool Products
620 Division St, Elizabeth, NJ 07201
Phone: (908) 351-5400
www.haywardpool.com

VEUILLEZ VOUS REFERER AU SITE WEB HAYWARDPOOL.CA POUR LES INSTRUCTIONS EN FRANCAIS

Primary Features

• Totally enclosed, permanent magnet motor
• Advanced hydraulic design
• Fully programmable with a self-contained 24-hour clock and up to 3 custom speed and timer functions (SP2302VSP ONLY)
• For enhanced pool management, pump can be controlled by Hayward pool and spa controls, without the need for additional accessories (SP2302VSPND only)
• Digital control interface that can be mounted in two different positions on the pump
• Motor drive includes built-in protection for high temperatures and voltage fluctuations. Drive is also designed to withstand temperatures below freezing without issue.

Product Dimensions

The pump features the following approximate dimensions:

Width: 9.92 inches (252 mm)
Depth: 11.58 inches (294 mm)
Height: 11.16 inches (283 mm)

The strainer housing has a diameter of approximately 9.69 inches (246 mm). The inlet/outlet connections are approximately 7.38 inches (187 mm) and 8.48 inches (215 mm) from the base, respectively. The motor assembly extends approximately 10.25 inches (260 mm) and 13.50 inches (343 mm) from the front of the pump.

Diagram shows a side and top view of the pump with various dimensions indicated.

Energy Efficiency Overview

The energy consumed by a pool pump is measured in Watts (W) or Kilowatts (kW). The Max-Flo VS displays power consumption in Watts. Power consumption is greatly affected by the speed of the pump; lowering the speed can drastically reduce power consumption.

Benefits of running at low speeds:

• Save electricity and money
• Improved filtration – the filter can often remove smaller particles when the water moves slower
• Quiet operation
• Reduced Total Dynamic Head - less stress on equipment (e.g., filter) which can lengthen equipment life

When determining pump speed, consider minimum requirements for proper sanitation and equipment/water feature functionality. It is recommended to filter all pool water at least once every 24 hours. Running the pump at a lower speed may require a longer run time to meet turnover requirements. Equipment like heaters and chlorinators require minimum flows to operate correctly.

Installation and Wiring

WARNING - This product should be installed and serviced only by a qualified professional.

4.1. Pump Location

Locate the pump as close to the pool as practical, running suction lines as direct as possible to reduce friction loss. Suction lines should have a continuous slope upward from the lowest point. Joints must be tight. Suction line diameter must equal or be larger than the discharge line diameter.

Though the pump is designed for outdoor use, it is advised to place the pump and filter in the shade to shield them from direct heat. Select a well-drained area that will not flood when it rains. Do NOT install the pump and filter in a damp or non-ventilated location. Keep the motor clean, ensuring free circulation of air for cooling.

4.2. Pump Mounting

Install the pump on a level concrete slab or other rigid base, meeting all local and national codes. Secure the pump to the base with screws or bolts to reduce vibration and stress on pipe joints. The base must be level, rigid, and vibration-free.

Pump mount considerations:

• Allow pump inlet height to be as close to water level as possible.
• Allow use of short, direct suction pipe to reduce friction losses.
• Allow for valves in suction and discharge piping.
• Be protected from excess moisture and flooding.
• Allow adequate access for servicing the pump and piping.

4.3. Pipe Sizing Chart

This chart provides maximum recommended system flow rates by pipe size:

Note: It is recommended that a minimum length of straight piping (shown as “L” in the diagram), equivalent to 5 pipe size diameters, be used between the pump suction inlet and any plumbing fittings (elbows, valves, etc.).

Diagram shows a pipe with a label 'L' indicating the minimum straight pipe length required.

When installing the Max-Flo VS, ensure proper pipe and equipment sizing to handle the maximum flow required. Set the maximum speed to not exceed the maximum flow rate.

WARNING - Hazardous Pressure. Pumps, filters, and other equipment/components of a swimming pool filtration system operate under pressure. Incorrectly installed and/or improperly tested filtration equipment and/or components may fail resulting in severe personal injury or death.

4.4. Plumbing

1. Use Teflon tape to seal threaded connections on molded plastic components. All plastic fittings must be new or thoroughly cleaned before use. DO NOT use Plumber's Pipe Dope as it may cause cracking of the plastic components. When applying Teflon tape to plastic threads, wrap the entire threaded portion of the male fitting with one to two layers of tape. Wind the tape clockwise as you face the open end of the fitting, beginning at the end of the fitting. The pump suction and outlet ports have molded-in thread stops. Do NOT attempt to force hose connector fitting past this stop. Tighten fittings enough to prevent leakage. Tighten by hand and then use a tool to engage fitting an additional 1 1/2 turns. Use care as friction is reduced; do NOT over-tighten or you may cause damage. If leaks occur, remove connector, clean off old Teflon tape, re-wrap with one to two additional layers of Teflon tape, and re-install connector.
2. Fittings (elbows, tees, valves, etc.) restrict flow. For better efficiency, use the fewest possible fittings. Avoid fittings that could cause an air trap. Pool and spa fittings MUST conform to the International Association of Plumbing and Mechanical Officials (IAPMO) standards.

Electrical

WARNING - All electrical wiring MUST conform to local codes, regulations, and the National Electric Code (NEC).

WARNING - Ground and bond pump before connecting to electrical power supply. Failure to ground and bond pump can cause serious or fatal electrical shock hazard. Do NOT ground to a gas supply line. To avoid dangerous or fatal electrical shock, turn OFF power to pump before working on electrical connections. Fire Hazard - match supply voltage to pump nameplate voltage. Insure that the electrical supply available agrees with the pump's voltage, phase, and cycle, and that the wire size is adequate for the amps rating and distance from the power source. Use copper conductors only.

4.5. Electrical Specs

• Voltage: 230VAC, 60Hz, Single Phase
• Amps: 5.9
• Speed Range: 600-3000 rpm

Use copper conductors only. For indoor and outdoor use. Connect pump to a 15 amp branch circuit in accordance with local codes, regulations, and the National Electric Code (NEC). A disconnecting means located at least 5 ft. from the inside wall of the pool, spa, or hot tub must be provided.

4.6. Voltage

Voltage at pump MUST NOT be more than 10% above or below nameplate rated voltage, or components may overheat, causing overload tripping and reduced component life. If voltage is less than 90% (207 V) or more than 110% (253 V) of rated voltage (230 V) when pump is running at full load, consult the power company.

4.7. Grounding and Bonding

1. Install, ground, bond, and wire pump in accordance with local or national electrical code requirements.
2. Permanently ground pump. Use green ground screw provided in wiring compartment; use size and type wire required by code. Connect ground screw to electrical service ground.
3. Bond pump to pool structure. Bonding connects all metal parts within and around the pool with a continuous wire. Bonding reduces the risk of a current passing between bonded metal objects, which could potentially cause electrical shock if grounded or shorted. Reference NEC codes for all wiring standards including, but not limited to, grounding, bonding and general wiring procedures.
4. Use a solid copper conductor, size 8 or larger. Run wire from external bonding lug to reinforcing rod or mesh. Connect a No. 8 AWG (8.4 mm²) [No. 6 AWG (13.3 mm²) for Canada] solid copper bonding wire to the pressure wire connector provided on the motor housing and to all metal parts of swimming pool, spa, or hot tub, and to all electrical equipment, metal piping (except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool, spa, or hot tub.

Wiring

WARNING - All electrical wiring MUST conform to local codes, regulations, and the National Electric Code (NEC).

1. Pump MUST be permanently connected to circuit. If other lights or appliances are also on the same circuit, add their amp loads before calculating wire and circuit breaker sizes. Use the circuit breaker as the master On-Off switch.
2. If replacing an existing pump controlled by a separate mechanical time clock, connect the Max-Flo VS pump directly to the line power supply, bypassing the time clock. The time clock can then be used to power other equipment (such as a heater, heat pump, or booster pump) that requires the filter pump to be operating. Set the time clock to power equipment during cycles when the Max-Flo VS pump operates at an appropriate flow rate (see section 6.6 for details).

4.8. Remote Control Wiring / Operation

Max-Flo VS can be controlled in various ways:

• Max-Flo VS (SP2302VSP) can operate in stand-alone mode using built-in programmable timers.
• Max-Flo VS (SP2302VSPND) can communicate with and be controlled by Hayward pool and spa controls. See section 5.2 for more information.

4.9. Digital Control Interface Orientation

The Digital Control Interface can be rotated to front and rear positions after installation. Loosen the four screws securing the interface to the motor drive, lift the interface, rotate it to the desired position, and tighten the screws. Be careful to avoid placing excess strain on wires. Ensure the o-ring that seals the interface to the motor drive is clean and properly located before reattaching.

Diagram shows the control interface being rotated on the motor drive.

Installation Procedure

Please review sections 4.1 through 4.9 before continuing.

1. TURN OFF THE ELECTRICAL POWER AT THE CIRCUIT BREAKER.
2. Remove the wiring access cover on the side of the motor drive by loosening the four (4) screws on the cover.
3. Connect 230VAC line power supply wiring to the terminal block and ground screw as shown in the Input Power Wiring diagram (see section 5.1).
4. If the pump will be controlled using a Hayward pool or spa control (SP2302VSPND only), connect a two conductor cable as shown in the Hayward Control Wiring Diagram (see section 5.2).
5. Remote control wiring must be routed through the upper conduit opening. Use a multi-conductor jacketed cable suitable for the installation location. Use a liquid-tight cord grip, appropriately sized for the cable, to seal the upper conduit opening.
6. Connect the pump to the pool bonding system using 8AWG (6AWG for Canada) wire. A lug for bonding is provided on the outside of the drive enclosure.
7. After all electrical connections are made, replace the wiring access cover on the motor drive, ensuring motor lead wires are routed to prevent interference. Tighten the screws on the access cover.
8. Apply power to the system and proceed to "Configuration Menu", section 6.6 (SP2302VSP only), or see section 5.2 for details regarding remote control of SP2302VSPND.

5.1. Input Power Wiring (Required)

Connect the 230VAC line power supply wiring to the terminal block and ground screw.

Diagram shows the terminal block with connections for LINE 1, LINE 2, and GROUND, connected via FIELD WIRING CONDUIT to the POWER TERMINAL BLOCK.

ATTENTION: ROUTE WIRING DIRECTLY FROM FIELD CONDUIT TO TERMINAL BLOCK AS SHOWN. DO NOT BUNDLE EXCESS WIRING INSIDE DRIVE ENCLOSURE. USE COPPER CONDUCTORS ONLY. ACCEPTABLE FOR FIELD WIRING. NOT SUITABLE FOR USE WITH RIGID METAL CONDUIT. REMOVE TEST LEADS PRIOR TO INSTALL.

Hayward Automation Control Wiring (SP2302VSPND only)

For remote control of pump speed. Note: For software compatible Hayward controls only.

Diagram shows HAYWARD CONTROL MAIN PCB with connections to a DATA TERMINAL BLOCK labeled A, B, C and corresponding CONNECTIONS for HAYWARD CONTROL and RS485 (2=A, 3=B).

The Max-Flo VS pump (SP2302VSPND only) can communicate with and be controlled by Hayward pool controls such as OmniLogic™, ProLogic®, E-Command® 4, and OnCommand®. Minimum software revision requirements are listed. Consult the appropriate Hayward pool control installation manual or visit www.haywardpool.com for software revision details. The connection wire must be rated for a minimum of 300V and may be up to 500 feet in length. Use a 3-position terminal block connector.

When communicating with OmniLogic, the HUA (Hayward Unique Address) is used. For other Hayward controls, the pump address must be set in the Pump Configuration Menu (see section 6.7). Consult the installation manual or www.haywardpool.com for pump address settings.

Pump Address Settings:

Note: When the pump is not receiving a speed command, it will stop and show "rS485 FAIL". Verify communication wiring, pump address, and that the pool control is sending a speed command. If issues persist, a third wire may be connected between terminal "4" at the pool control and terminal "C" at the motor drive to improve signal quality.

Note: If the Hayward Pool Control is put into service mode, the pump will stop and show "SErv". When service mode is exited, the pump will resume normal operation.

Startup & Operation

6.1. Prior to Start-Up

If a water pressure test is necessary before initial use, maintain the following criteria:

1. Have a professional perform the test.
2. Ensure all Hayward pump and system components are removed from the system prior to performing the test.

WARNING – If circulation equipment must remain in the plumbing system during water pressure test, do not apply more than 10 psi pressure. Release water pressure using the filter manual air relief valve before removing pump strainer cover.

WARNING - All suction and discharge valves MUST be OPEN, as well as the filter air relief valve (if available) on the filter, when starting the circulating pump system. Failure to do so could result in severe personal injury.

6.2. Starting/Priming the Pump

For SP2302VSP, refer to section 6.6 for priming time selection.

Fill strainer housing with water to the suction pipe level. If water leakage occurs, DO NOT start the pump. If no leakage occurs, stand at least 10 feet from the pump and/or filter and proceed with starting the pump.

WARNING - Return to filter to close filter manual air relief valve when a steady stream of water (not air or air and water) is discharged from the valve. Failure to do so could result in severe personal injury.

ATTENTION – NEVER OPERATE THE PUMP WITHOUT WATER. Water acts as a coolant and lubricant for the mechanical shaft seal. NEVER run pump dry. Running pump dry may damage seals, causing leakage, flooding, and voids warranty. Fill strainer housing with water before starting motor.

ATTENTION – Do NOT add chemicals to pool/spa system directly in front of pump suction. Adding undiluted chemicals may damage pump and voids warranty.

ATTENTION - Before removing strainer cover:

1. STOP PUMP before proceeding.
2. CLOSE VALVES in suction and outlet pipes.
3. RELEASE ALL PRESSURE from pump and piping system using filter manual air relief valve. See filter owner's manual for more details.
4. Remove strainer cover and fill strainer housing with water.
5. Clean and lubricate strainer cover O-ring with "Jack's 327" if necessary.
6. Replace strainer cover on strainer housing.

Note: Tighten strainer cover lock ring by hand only (no wrenches).

7. OPEN VALVES in suction and outlet pipes.

Turn on power and wait for pump to prime, which can take up to ten (10) minutes. Priming time depends on vertical length of suction lift and horizontal length of suction pipe. If pump does NOT prime within 10 minutes, stop motor and determine cause. Ensure all suction and discharge valves are open when pump is running. See Troubleshooting Guide.

6.3. User Interface Summary

The control panel features:

• Preset Speeds (SP2302VSP only): Buttons V1, V2, V3 can run the pump at a predetermined speed for a set time. Speeds can be temporarily adjusted using the ▲ and ▼ arrow buttons. If timers are set, preset speeds run until the next scheduled timer. If timers are deactivated, preset speeds run for 12 hours. Default speeds are V1: 1500 rpm (12:00 PM - 8:00 AM), V2: 2400 rpm (8:00 AM - 12:00 PM), V3: 3000 rpm (Timer Deactivated).
• Menu/navigation buttons: The DISP/FUNC button scrolls through home screen information. Holding DISP/FUNC for several seconds enters configuration mode. ▲ and ▼ arrow buttons change parameters in configuration mode.
• Power LED: Illuminated when unit has power. Flashes when the pump experiences an error.
• Run/Stop: Stops the pump for tasks like strainer basket cleaning. Pressing again resumes normal operation.

Diagram shows the control panel with numbered buttons: 1 (V1, V2, V3), 2 (DISP/FUNC), 3 (POWER LED), 4 (RUN/STOP), and arrows for navigation.

6.4. Menu Outline

1. Configuration Menu (SP2302VSP only):

• Time Of Day
• Prime Mode Duration
• V1 / Timer 1 Speed
• Timer 1 Start Time
• Timer 1 Stop Time
• V2 / Timer 2 Speed
• Timer 2 Start Time
• Timer 2 Stop Time
• V3 / Timer 3 Speed
• Timer 3 Start Time
• Timer 3 Stop Time

2. Configuration Menu (SP2302VSPND only):

• Pump Address

6.5. Initial startup (SP2302VSP only)

After plumbing and wiring are complete, the variable speed drive must be configured. When power is applied, informational screens are displayed:

• Screen 88888: Displays pump software revision.
• Screen -ρ2.3-: Displays motor speed for priming.
• Screen 3000: Displays current time remaining for priming in minutes.
• Screen Πρ8.00: Displays current power usage in watts.
• Screen π1800: Displays current power usage in watts.

Note: After priming, screens shown during normal timer operation include current time of day, timer status, motor speed for timer, and current power usage.

Preset speeds can be selected to temporarily run the pump. It is recommended that drive configuration and timers be set according to individual installation site requirements (see section 6.6). Holding the DISP/FUNC button enters the Configuration Menu.

6.6. Configuration Menu (SP2302VSP only)

Use DISP/FUNC to enter configuration mode. Use ▲/▼ buttons to adjust parameters and move to next selection.

• Screen ΧονΦΓ: Press and hold DISP/FUNC for several seconds to enter configuration mode.
• Screen 12.00Π: Adjust time of day.
• Screen Πρ8.00: Adjust priming countdown timer.

Note: The prime mode timer can be adjusted up to 9.30 minutes and down to 0.00 minutes. When adjusted to 0.00 minutes, prime mode will be disabled.

• Screen 1500: Adjust motor speed for Timer 1.

Note: Timer speeds may be set from 600 – 3000 rpm.

• Screen 12.00Π: Adjust start time for Timer 1.
• Screen 8.00A: Adjust stop time for Timer 1.

Note: Timer 2 and Timer 3 are set up similarly. If start/stop times are the same, the timer is deactivated. If run times overlap, timers run in priority from Timer 1 to Timer 3. If configuration mode is not exited within 2 minutes, the controller saves settings (except current screen) and exits.

6.7. Configuration Menu (SP2302VSPND only)

Screen ΧονΦγ: Press and hold DISP/FUNC button for several seconds to enter configuration mode.

Screen Αδδ00: Adjust pump address. Move to next section.

Note: When communicating with Hayward controls other than OmniLogic, a pump address must be chosen. See section 5.2 for pump address settings. When communicating with OmniLogic, the pump address screen is not shown and the HUA (Hayward Unique Address) is used.

6.8. Stop/Resume

Screen Στοπ: Press the RUN/STOP button to stop the pump. Press again to resume normal operation.

Note: When RUN/STOP is pressed, the pump will stop within several seconds and remain stopped until RUN/STOP is pressed again.

6.9. Service Mode (SP2302VSP only)

Screen τεστ: Press and hold DISP/FUNC button and apply power to the pump to enter service mode.

Screen 3000: Adjust the motor speed for service mode.

Note: To enter service mode, remove power, press and hold DISP/FUNC, then apply power. In this mode, only motor speed can be changed. To exit, cycle power to the pump.

6.10. Reset to Factory Settings

Screen ρεσετ: Press and hold RUN/STOP button and apply power to the pump to reset to factory settings.

Note: When the pump turns back on, it will display the reset message and all settings will revert to factory defaults.

Maintenance

• Clean strainer basket regularly. Do NOT strike the basket. Inspect strainer cover gasket and replace as necessary.
• Hayward pumps have self-lubricating motor bearings and shaft seals. No lubrication is necessary.
• Keep motor clean. Ensure motor air vents are free from obstruction to avoid damage. Do NOT hose off the motor.
• Occasionally, shaft seals must be replaced due to wear or damage. Replace with a genuine Hayward seal assembly kit. See "Shaft Seal Change Instructions" in this manual.

Storage / Winterization

WARNING - Separation Hazard. Do not purge the system with compressed air. Purging with compressed air can cause components to explode, with risk of severe injury or death. Use only a low pressure (below 5 PSI), high volume blower when air purging the pump, filter, or piping.

ATTENTION - Allowing the pump to freeze with water in it will void the warranty.

ATTENTION - Use ONLY propylene glycol as antifreeze in your pool/spa system. Propylene glycol is non-toxic and will not damage plastic system components; other anti-freezes are highly toxic and may damage plastic components.

Drain all water from the pump and piping when expecting freezing temperatures or when storing the pump for a long time. Gravity drain the system as far as possible.

Keep the motor dry and covered during storage. To avoid condensation/corrosion problems, do NOT cover or wrap the pump with plastic film or bags.

8.1. Storing Pump for Winterization

WARNING - To avoid dangerous or fatal electrical shock hazard, turn OFF power to motor before draining pump. Failure to disconnect power may result in serious personal injury or death.

1. Drain water level below all inlets to the pool.
2. Remove drain plugs and strainer cover from strainer housing.
3. Disconnect pump from mounting pad, wiring (after power has been turned OFF), and piping.
4. Once the pump is fully drained of water, re-install the strainer cover and drain plugs. Store pump in a dry area.

Shaft Seal Change Instructions

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ AND FOLLOW ALL INSTRUCTIONS

When servicing electrical equipment, basic safety precautions should always be observed. Failure to follow instructions may result in injury.

WARNING - To reduce risk of injury, do not permit children to use this product.

Disconnect all electrical power service to pump before beginning shaft seal replacement. Only qualified personnel should attempt rotary seal replacement. Contact your local authorized Hayward Dealer or service center if you have any questions.

Exercise extreme care in handling both the rotating and the stationary sections of the two-part replacement seal. Foreign matter or improper handling will easily scratch the graphite and ceramic sealing surfaces.

9.1. Removing the Motor Assembly

1. Remove the four (4) 5/16" x 1.75" hex head bolts, which hold the motor assembly to the pump/strainer housing, using a 1/2" wrench or socket.
2. Slide the motor assembly out of the pump/strainer housing, exposing the diffuser. Remove the three (3) diffuser screws and pull the diffuser off the seal plate to expose the impeller.

9.2. Removing the Impeller

3. To prevent the motor shaft from turning, secure using a 6mm hex wrench on the motor shaft through the fan shroud on the back of the pump.
4. Remove the impeller by rotating counterclockwise.

9.3. Removing the Ceramic Seat

5. Remove the spring seal assembly and seal plate from the motor by removing the four (4) 3/8" x 1" bolts that secure it to the motor, using a 9/16" wrench or socket.
6. Press the ceramic seat with rubber cup out of the seal plate. If tight, use a small screwdriver to tap seal out.

STOP - Clean all recesses & parts to be reassembled. Inspect gaskets & replace if necessary.

9.4. Seal Installation

7. Clean and lightly lubricate the motor shaft and seal recesses in the seal plate with a dilute solution of non-granulated liquid-type soap. Gently wipe the polished face of the ceramic seal with a soft cotton cloth. Lubricate the rubber cup on the ceramic seat and press it firmly into the recess of the seal plate, with the polished ceramic surface facing out.
8. Reassemble the motor to the seal plate using the four (4) 3/8" x 1" bolts. Torque the bolts to 100 in-lbs.
9. Gently wipe the black, polished surface of the spring seal assembly with a soft cotton cloth.
10. Press the spring seal assembly onto the motor shaft, with the black polished surface facing the ceramic seat.

9.5. Replacing the Impeller and Diffuser

11. Screw the impeller onto the motor shaft in a clockwise direction. Tighten snugly by holding motor shaft with wrench as noted in step #3.
12. Place the diffuser over the impeller and onto the seal plate, aligning the three (3) protruding pins with the matching holes in the seal plate. Note: Flat side of diffuser rim will face up. Replace the three (3) diffuser screws, Torque screws to 20 in-lbs.

9.6. Replacing the Motor Assembly

13. Slide the motor assembly, with the diffuser in place, into pump/strainer housing, being careful not to disturb the diffuser gasket.
14. Fasten assembly to pump/strainer housing using the four (4) 5/16" x 1.75" bolts. (Be sure housing gasket is in place, and lubricated. Replace if damaged). Tighten bolts alternately and evenly to 185 inch-pounds. Looking at the back of the pump, start with the top right, move diagonal to the bottom left, then up to the top left and last across to the bottom right.

Replacement Parts

10.1. Parts Diagram

The diagram shows an exploded view of the Max-Flo VS pump, illustrating the assembly of its various components.

Diagram shows an exploded view of the pump with numbered parts: 1A (Strainer Cover Kit), 1B (Strainer Cover Kit for Biguanide Sanitizers), 2 (Strainer Cover O-Ring), 3 (Strainer Basket), 4 (Pump Strainer Housing), 5 (Drain Plug), 6 (Hardware Pack), 7 (Diffuser Screws), 8 (Diffuser O-Ring), 9 (Diffuser), 10 (Impeller), 11 (Housing O-Ring), 12 (Shaft Seal Assembly), 13 (Seal Plate), 14 (Motor Bolt), 15 (Motor Support), 16 (Motor Support Base Mount Screws), 17 (Union Connector Kit), 18 (Optional Riser Base).

10.2. Parts Listing

Troubleshooting

11.1. General Problems

Motor Will NOT Start:

1. Make sure terminal board connections agree with the wiring diagram on the pump data plate label.
2. Be sure the pump is wired for the available field supply voltage (230VAC).
3. Check for and correct any improper or loose wiring connections; open switches or relays; tripped circuit breakers, or blown fuses.
4. Manually check the rotation of the motor shaft for free movement and lack of obstruction. Correct if necessary.

Motor Shuts OFF:

1. Check for low voltage or power drop at the motor (frequently caused by undersized wiring). Contact a qualified professional to verify the electrical connections.
2. If the pump experiences an intermittent power failure short enough to remain power to the controller but not the pump, the pump will stop the motor. To resume function, PRESS the RUN / STOP key or cycle power long enough to turn the controller off.

Motor Hums, But Does NOT Start:

1. Impeller jammed with debris. Have a qualified repair professional open the pump and remove the debris.

Pump Won't Prime:

1. Empty pump/strainer housing. Ensure the pump/strainer housing is filled with water and the cover o-ring is clean. Ensure the o-ring is properly seated in the cover o-ring groove. Ensure the gasket sealing surface is lubricated with “Jack's 327" and that the strainer cover is locked firmly in position. Lubricant helps create a tighter seal.
2. Loose connections on the suction side. Tighten the pipe/union connections.

Note: Any self-priming pump will not prime if there are suction air leaks. Leaks will result in bubbles emanating from the return fittings on the pool wall.

3. Leaking O-ring or packing glands on valves. Tighten, repair, or replace the valves.
4. Strainer basket or skimmer basket loaded with debris. Remove the strainer housing cover or the skimmer cover. Clean the basket, and refill the strainer housing with water. Tighten the cover.
5. Suction side clogged. Contact a qualified repair professional. You should have 5" - 6" of vacuum at the strainer cover. You may be able to check by removing the skimmer basket and holding an object over the bottom port with the skimmer full and the pump running. If no suction is felt, check for line blockage.

• If the pump develops a vacuum, check for a blocked suction line or a dirty strainer basket. An air leak in the suction piping may be the cause.
• If the pump does not develop a vacuum and the pump has sufficient “priming water”: Re-check the strainer housing cover and all threaded connections for suction leaks. Check if all system hose clamps are tight. Check voltage to ensure that the motor is rotating at full rpm's. Open the housing cover and check for clogging or obstruction in suction. Check the impeller for debris. Remove and replace the shaft seal only if it is leaking.

Low Flow - Generally:

1. Clogged or restricted strainer or suction line. Contact a qualified repair professional.
2. Undersized pool piping. Correct the piping size.
3. Plugged or restricted discharge line of filter, valve partially closed (high gauge reading). Sand filters – backwash as per manufacturer's instructions; D.E. filters – backwash as per manufacturer's instructions; Cartridge filters - clean or replace the cartridge.
4. Air leak in suction (bubbles issuing from return fittings). Re-tighten the suction and discharge connections using Teflon tape. Inspect other plumbing connections, and tighten as required.
5. Plugged, restricted, or damaged impeller. Replace the impeller including a new seal assembly.

Noisy Pump:

1. Air leak in suction piping, cavitations caused by restricted or undersized suction line or leak at any joint, low water level in pool, and unrestricted discharge return lines. Correct the suction condition or throttle return lines, if practical. Holding your hand over the return fitting will sometimes prove this, or by putting in a smaller eyeball fitting.
2. Vibration due to improper mounting, etc. Mount the pump on a level surface and secure the pump to the equipment pad.
3. Foreign matter in the pump housing. Loose stones/debris hitting the impeller could be the cause. Clean the pump housing.
4. Motor bearings noisy from normal wear, rust, overheating, or concentration of chemicals causing seal damage, which will allow chlorinated water to seep into bearings wiping out the grease causing bearing to whine. All seal leaks should be replaced at once.

Interference With Home Automation/Power Line Communication Equipment:

1. Make sure the terminal board connections agree with the wiring diagram on the pump data plate label.
2. Check for and correct any improper or loose wiring connections.
3. Install noise filter (from home automation/power line communication equipment vendor) to prevent equipment interference.

11.2. Error Codes

If an internal issue is detected, the drive will turn the motor off and display "Err" and the corresponding error code. If more than one error is detected, the screen will cycle between errors. Investigate and resolve the cause before resuming operation. Press RUN/STOP or cycle power to resume.

Note: If troubleshooting steps do not resolve the error, the problem may be internal to the motor/drive. Contact your local Hayward Authorized Service Center (HASC) for more information.

Warranty

HAYWARD® LIMITED WARRANTY

Hayward Pool Products warrants its products free from defects in materials and workmanship for a period of ONE (1) year from the date of purchase.

Parts that fail or become defective during the warranty period, except as a result of freezing, negligence, improper installation, use, or care, shall be repaired or replaced, at Hayward's option, without charge, within 90 days of receipt of the defective product, barring unforeseen delays.

To obtain warranty replacements or repair, defective components or parts should be returned, transportation paid, to the place of purchase, or to the nearest authorized Hayward service center. No returns may be made directly to the factory without express written authorization from Hayward Pool Products.

Filters which become defective during the warranty period, except as a result of freezing, negligence, improper installation, use or care, shall be repaired or replaced, at Hayward's option, without charge.

All other conditions and terms of the standard warranty apply.

Hayward shall not be responsible for cartage, removal and/or reinstallation labor or any other such costs incurred in obtaining warranty replacements.

The Hayward Pool Products warranty does not apply to components manufactured by others. For such products, the warranty established by the respective manufacturer will apply.

Some states do not allow a limitation on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

* Supersedes all previous publications.

Hayward Pool Products
620 Division Street
Elizabeth, NJ 07207

Product Registration

DATE OF INSTALLATION: _________________________

INITIAL PRESSURE GAUGE READING AT 3,000 RPM (CLEAN FILTER): _________________________

PUMP MODEL: _________________________

*Retain this Warranty Certificate in a safe and convenient location for your records

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subjected to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in residential installations.

This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of more of the following measures:

• Reorient or relocate the receiving antenna.
• Move the equipment away from the receiver.
• Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for additional suggestions.

DETACH HERE: Fill out bottom portion completely and mail within 10 days of purchase/installation or register online.

Warranty Card Registration

Please Print Clearly:

First Name: _________________________ Last Name: _________________________

Street Address: _________________________________________________________________________

City: _________________________ State: ________ Zip: ________

Phone Number: _________________________ Purchase Date: _________________________

E-Mail Address: _________________________________________________________________________

Serial Number (10-17 digit number): _________________________

Model Number: _________________________

Pool Capacity (U.S. Gallons): _________________________

Please include me on all e-mail communications regarding Hayward Equipment or promotions.

Mail to: Hayward Pool Products, 620 Division Street, Elizabeth, NJ 07207 Attn: Warranty Dept

Or REGISTER YOUR WARRANTY ON-LINE AT WWW.HAYWARDPOOL.COM

Years Pool has been in service: <1 year ☐ 1-3 ☐ 4-5 ☐ 6-10 ☐ 11-15 ☐ >15 ☐

Purchased from: Builder ☐ Retailer ☐ Pool Service ☐ Internet/Catalog ☐

Company Name: _________________________________________________________________________

Address: _________________________________________________________________________

City: _________________________ State: ________ Zip: ________

Phone: _________________________

Type of Pool: Concrete/Gunite ☐ Vinyl ☐ Fiberglass ☐ Other: _________________________

Installation for: New Installation ☐ Replacement ☐

In Ground ☐ Spa ☐

Hayward® is a registered trademark and Max-Flo VS is a trademark of Hayward Industries, Inc. ©2014 Hayward Industries. All rights reserved.