Smart Lock

Special Attention

1. Mechanical keys please keep outdoor, just in case keys lock in doors.
2. Please replace the battery when low wattage alarm.
3. Reading this manual carefully before installation, and keep it for future reference.

1. Introduction

1.1. Adjust the cylinder to perfectly match your door and escutcheon.

As shown in the figure, the door thickness is 30mm, and the panel thickness is 15mm. The distance of each compartment on the lock core is 5mm.

Diagram Description: A visual shows two lock cylinder configurations for different door thicknesses. It illustrates the measurement points for cylinder length:

①: Total thickness (distance from cylinder hole center to front panel)

②: Total thickness (distance from cylinder hole center to back panel)

1.2. Packing List

Check the following drawing to check whether the package contains all the parts:

1.3. Specifications

System Initialization

Open the cover plate of the front panel, long press the "Reset" button on the back panel for 5s, press "000#", and the initialization is complete.

Visual Aid: Image shows the location of the "Reset button" on the back of the lock mechanism.

2. Installation Diagram

Follow these steps for installation:

3. Operation

3.1. Registration

The software (iOS version) can be downloaded from the app store, and the Android version can be downloaded from the application store of Google Play, Yingyongbao, Baidu, Ali, 360, Huawei, and Xiaomi.

3.2. Connect lock to the phone

1. Please scan the QR code to download the app.
2. You can also search for TTLock in the APP store (Google Play) to download.
3. Register a new account (phone number or email) or login with an existing account.
4. Touch the lock screen to light, click "+ Add Lock".
5. The lock nearby will appear on the phone screen, Click "+".
6. Re-name the lock.
7. The lock added successfully.

TTLock users can register the account by mobile phone and Email, which currently supports 200 countries and regions on the world. The verification code will be sent to the user's mobile phone or email, and the registration will be successful after the verification.

Visual Aid: Screenshots show the registration/login interface and the app interface for adding locks, displaying nearby locks and options to add.

3.3. Add locks

TTLock supports multiple types of lock devices. The lock needs to be added by the app after entering the add mode. Generally, a lock that has not been added, as long as the lock keyboard is touched, will enter the add mode. The default password is 123456 if not added by the phone.

3.4. User Management

3.4.1. Bluetooth management

Make sure there is no problem with Bluetooth communication. After connecting the phone to the door lock as above, click ? [Bluetooth] to unlock. (The phone must be within 5 meters from the door lock).

3.4.2. Setting Passcode

Passcodes are also a way to unlock. After entering the passcode on the locked keyboard, press the unlock button in the lower right corner to unlock. Passcodes are divided into permanent, time-limited, single, clear, cycle, and custom. You can share the Passcode to other users via WeChat, SMS, Email, Messenger, WhatsApp.

Visual Aid: Screenshots show the TTLock app interface for generating passcodes, with options for different types (Permanent, Timed, One-time, Erase, Custom) and input fields for name and duration.

3.4.3. Send e-Key

Click on the ✉️ [Send eKey] as shown in the figure. You can send the eKey to other users of TTLock to authorize the unlock. The receiver must download the APP and set up an account. Select e-key format (Timed, Permanent, One-time, Recurring). Enter the recipient's account of TTlock, set the name and effective time of the eKey. You can choose to allow remote unlocking or disallowing, authorized administrator or not. Click Send. The recipient's account will have Bluetooth unlock permission.

Visual Aid: Screenshots show the TTLock app interface for sending eKeys, with options for recipient, name, time, and permissions.

3.4.4. Add card

Supports opening doors through various IC cards. Before an IC card is used to open the door, it needs to be added first. The adding process needs to be performed by the app beside the lock. The validity period of the IC card can be set; it can be permanent, or it can be limited in time.

Visual Aid: Screenshots show the TTLock app interface for adding and managing IC cards.

3.4.5. Add fingerprint

The premise that a fingerprint can be used to open a door is that it needs to be added first. The adding process needs to be performed by the APP beside the lock. The fingerprint expiration data can be set; it can be permanent, or it can be limited. After setting, you can modify its validity period.

Visual Aid: Screenshots show the TTLock app interface for adding and managing fingerprints.

3.4.6. e-Key management

Click ? [eKeys]. The manager can delete ekey, reset ekey, send, and adjust the ekey, meanwhile, they can search the lock record.

3.4.7. Passcode management

Click ? [Passcodes]. All generated passwords can be viewed and managed in the password management module. This includes password change, password deletion, password reset, and password unlock record.

3.4.8. Unlock records

Click ? [Records] to query your unlock record as shown in the figure.

Visual Aid: Screenshots show the TTLock app interface displaying unlock records with details like time, type, and status.

3.5. Gateway management (Optional)

The TT lock is directly connected via Bluetooth, which is why it is not attacked by the network. The gateway is a bridge between smart locks and home WIFI networks. Through the gateway, the user can remotely view and calibrate the lock clock, read the unlock record. Meanwhile, it can remotely delete and modify the password.

3.5.1. Add Gateway

Light Status:

• Light flashes alternately in red and blue: ?? [Stand-by mode, ready for pairing]
• Blue light: ? [Working mode]
• Red light: ? [Network failure]

Pair the Gateway with APP:

1. Activate the APP.
2. Press "..." [More options].
3. Select [Gateway].
4. Select [G2] (example model).
5. Plug in the gateway and power it on, while the light flashes alternately in red and blue.
6. Press "+" sign.
7. Add Gateway: Enter Gateway name and WiFi password.
8. Select the network and fill in the password.
9. Add complete.

Notice: If times out, please power off and try it again.

Visual Aid: Diagrams illustrate the gateway pairing process with the app.

3.5.2. Manual

After a short period of time, you can see which locks are in their coverage in the app. Once the lock is bound to the gateway, the lock can be managed through the gateway.

4. FAQ

1) How to read operation records?

In the Records of the main interface.

2) Why can't I unlock it after open the passage mode?

You need to perform an unlock verification in any method; then the passage mode will take effect.

3) What is the purpose of Auto Lock?

You can set how long to lock after unlocking.

4) After installation, touch sensing keyboard, screen no respond

1. In this case, first check that the positive and negative electrodes of the battery have been installed upside down, whether the battery has enough power.
2. Remove the back panel and see if it's connected.
3. To eliminate the above situation, you need to remove the lock, check whether the wires of the lock body are squeezed, and re-wire.

5) Unable to register fingerprint

Check the fingers for dirt or wear, check the fingerprint head on the lock for dirt and oil stains, etc. Check to see if the fingerprint is working properly (Press to see if there is any responds).

6) What is the reason why the smart lock consumes fast power?

1. Large standby power consumption
2. Short circuit

7) There is no response to pressing the handle on outside the door, and there is unlock normally on inside the door, but the verification is normal, and the motor is normal.

It may be the triangle direction on the clutch was error, please check correction.

8) How many times will the passcode be locked? How long is it locked?

Enter the wrong password more than 5 times in a row, the keyboard is locked for 5 mins. Other ways to can open the door.

Guarantee

Please fill in the following details:

• Customer Name: _________________________
• Customer Calls: _________________________
• Purchase Date: _________________________
• Product Name: _________________________
• Product Model: _________________________

Note:

1. Please keep this card so that you can use it when you need warranty service.
2. We provide you with a one-year warranty from the date of purchase.
3. This warranty service is valid for customers in any country in the world.