Hornbill Smart Lock Manual
Electronic Keypad Lock
Model: HBUS-ZNS-H001-SIL
Preface
A WARNING: This Manufacturer advises that no lock can provide complete security by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.
Warranty & After-sale Service: We provide one year warranty and free life-time tech support. Any question please feel free to contact us:
US Toll Free: 1-888-605-1615 (Available after 7:00 PM Pacific time)
E-mail: smartlock01@hotmail.com
Introduction
Product Specifications
A diagram illustrates the front view of the smart lock's keypad and handle, a side view showing the latch mechanism, and a rear view of the handle. The keypad features numbered buttons (0-9, *, #) and the Hornbill logo.
| Item No. | HBUS-ZNS-H001-SIL |
| Material | Zinc Alloy |
| Weight | 3.16 lb |
| Communication mode | Bluetooth 4.0ble |
| Unlocking way | Bluetooth, Code, Mechanical key, Finger Print, IC Card, Alexa |
| Support System | Android 4.3 / IOS 7.0 above |
| Unlock time | ≈ 1.5 sec |
| Power supply | 4pcs AA batteries |
| Static current | ≤30uA |
| Working current | ≤200mA |
Package Contents
An exploded view diagram shows the components of the smart lock labeled A through M. A table lists each part's description and quantity:
| Part | Description | Quantity |
| A | Key | 2 |
| B | Keypad | 1 |
| C | Door Lever | 1 |
| D | Latch | 1 |
| E | Wood Screws | 2 |
| F | Strike Plate | 1 |
| G | Flat Screw | 3 |
| H | Receiver Module | 1 |
| I | Short Flat Screw | 3 |
| J | Battery Cover | 1 |
| K | Inner Lock | 1 |
| L | IC Card | 2 |
| M | Size Reference Card | 1 |
Performance
- Smarter and Safer: Keyless Passcode, Bluetooth unlock, Mechanical key, IC card, and auto-lock (5-20s) to keep your house smarter and safer.
- Real Time Record: Through Smart Door Locks with App (TTlocks), you can check the Unlocking Records and know who comes to your home.
- Fast Sharing and Convenient: Share with Friends through App (TTlock) with smart Lock. You can share passcodes for one-time use, permanent use, or custom time use, recurring use.
- Easily Install and Smart Reminder: When smart holes are in low battery, smart locks will alarm and remind you. It needs to be temporarily charged by a 9V battery.
Installation Manual
Note: Install and test lock with door open to avoid being locked out.
Tools Needed
- Screw driver
1. Adjusting Latch Length
A diagram shows the latch mechanism, illustrating how to adjust its length to fit the door.
2. Check Door Dimensions
Diagrams illustrate door preparation: placing and fastening the latch, and checking door dimensions. Measurements are provided for backset (distance from door edge to center of hole), hole diameters (3/8" [10mm] for the lock body, 2-1/8" [54mm] for the deadbolt), and door thickness (1-1/2" to 1-7/8" [38mm-48mm]). An annotation notes that an extra hole may need to be drilled to fasten the door lock.
3. Install Latch
Diagrams show the steps for installing the latch: marking the faceplate outline on the door edge, chiseling 1mm-2mm deep for alignment, inserting the latch, and securing it with two wood screws. The arc direction of the latch should face the outer door.
4. Install Plate
Diagrams show the process of installing the strike plate into the door jamb, securing it with wood screws after aligning it with the door frame.
5. Install Keypad
Diagrams illustrate installing the keypad. The lever is inserted into the keypad inner plate. The IC wire, latch link bar, and double-screws are passed through the holes on the deadbolt. The IC wire should be placed under the latch. After installing the front pad, the handle spindle should be rolled to test its operation. If it doesn't work, the front pad should be removed, the latch link bar rotated 90 degrees, and re-installation attempted. The IC wire and latch link bar are passed to the mounting plate and secured with screws. The IC line placement is critical to avoid the lock latch going out of control.
6. Identify Door Handing
Diagrams show how to identify a "Left-handle" door (hinges on the left) and a "Right-handle" door (hinges on the right).
7. Install Receiver Module
Diagrams show how to remove the battery cover by pressing a spring button with a sharp object and pushing the cover up.
8. Insert Battery and Install Back Battery Cover
Diagrams show connecting the IC wires and installing the receiver module with screws. Four AA 1.5V alkaline batteries are inserted, and the battery cover is slid back onto the receiver module.
Remarks:
- (1) Alkaline batteries are recommended for stable power supply; non-alkaline batteries may reduce performance.
- (2) All settings are retained in memory even if batteries are dead. A micro USB can power the lock and activate the keyboard via the ports under the lock.
Smart Instruction
Pairing Lock to Phone App
- Download the App "TTLock": Search "TTLock" on Google Play (Android) or the App Store (Apple). QR codes are provided for direct download.
- Register and Login the Account: The app allows registration via phone number or email. Screenshots show the login and registration interfaces.
- Match the Lock to the Application: Follow the app's prompts. After installing the lock and battery, touch the screen to match the blue icon lock and set the lock's name.
Note: If the smart lock is in a non-addable state, remove batteries for 5 seconds, then power on and long press the manual button for 10 seconds until a beep sound is heard to reset the lock.
TT LOCK App Operating
- Account Information Change: When logging in, set up an account with a password. Each account can manage multiple smart device locks. The added smart lock becomes the admin account. Screenshots show the app's main interface, account settings, and password reset options.
- Lock/Unlock: Touch to unlock, long press for lock. Requires the smartphone and lock to be within a certain range. For remote control, a Gateway is needed.
- Send eKey: Add other accounts to control the lock via the app. Supports authorized users with Limit time, Permanent, One-time, Recurring control. Screenshots show the eKey sending interface.
- Generate Passcode: Generate or customize passcodes for the Bluetooth lock (permanent, one-time, time-limited, recurring).
- eKeys: Manage authorized accounts in "Send eKey". Admin can clear, reset, or send eKeys.
- Passcodes: View, reset, generate, or upload all stored passwords.
- IC Cards: Match Permanent or Timed IC cards by placing them on the smart lock's keypad sensor. Screenshots show the IC Card management interface.
- Fingerprints: Place and remove your finger on the sensor several times to register. Prompts guide the process.
- Records: View the time and manner of lock activity (opening/closing). Manage your Bluetooth lock safely and efficiently.
- Settings: Configure Bluetooth lock functions, lock information, remote unlocking, auto-off time, lock sound, time proofread, record reading, etc.
- Remote Control: Requires an additional Wi-Fi Gateway. Match the gateway, smartphone, and app for remote control. Screenshots show the settings menu and the Wi-Fi Gateway illustration.
Note: Using the "Erase" function clears all passcodes except the admin passcode.
Match the Wi-Fi GATEWAY to the APPLICATION
Remote Control and Alexa support are enabled after matching the Wi-Fi Gateway. Click the button in the upper left corner of the app, enter relevant information to add a gateway. Ensure Bluetooth and Wi-Fi are enabled on your smartphone for successful matching. Screenshots show the app interface for adding a gateway and configuring network settings (Wi-Fi Name, Password, Gateway Name).
MATCH the TTLOCK APP to the ALEXA APP
After setting up the gateway, authorize the TTLock app in the Alexa app and log in to enable remote unlock and voice control. Select "Skill & Games", search for "TTLock", click "ENABLE TO USE", and input your TTLock account and password to complete authorization.
Note: If "Invalid Account and Password" is shown, add "+1" before the account number.
Screenshots show the Alexa app interface for searching skills and linking accounts.
MATCH the SMART WATCH to the SMART LOCK
Support for Apple Watch or Android Watch lock/unlock is available. The smartwatch must match the smartphone. If the watch is connected but cannot find the "TTLock" App, refresh the phone app's home page and check the watch again. Ensure the phone network and Bluetooth remain in a normal state for all operations.
An image shows an Apple Watch and an Android watch.
Operation Instructions
Keep the door opened while programming to avoid being locked out accidentally.
Lock Components Diagram
A diagram labels the parts of the smart lock: Touch screen button, Handle and Keyhole, Battery Cover, and a micro USB Backup Power Interface.
Setting Admin Passcode
- Via App: TTLock - Settings - Basics - Admin Passcode.
- Via keypad (when not added to the phone): Enter [*12#Custom Admin passcode#Confirm Admin passcode#] in the keypad.
Lock/Unlock
- Via Key: Use the two included keys through the keyhole.
- Via Keypad: Enter the passcode, then press "#" to unlock. Long press "#" for 2 seconds to lock.
- Via APP: Touch to unlock, long press to lock. Works within a certain distance between the smartphone and lock.
Note: Remote control support requires matching with a Wi-Fi Gateway.
Reset
- Take out one battery for about 5 seconds to power off the lock. Reinsert the battery, power on, and long press the button on the back panel for 10 seconds. When prompted for the initialization password, enter "000#" to confirm. A voice prompt will confirm successful reset.
- Long press and hold the reset button in the back panel for 10 seconds. When prompted for the initialization password, enter "000#" to confirm. A voice prompt will confirm successful reset.
Battery Power Runs Out
The smart lock will sound an alarm when the battery power is low. A micro USB can directly power the lock and activate the keyboard via the ports under the lock.
A diagram shows the smart lock with the keypad and a micro USB port labeled "USB" for backup power.
Frequently Asked Questions
Please refer to the Instructions Guide for detailed questions. If necessary, contact customer service.
Installation FAQ
- Q1. Why does the latch is stuck?
A1. The locking tongue may be stuck with the IC line. Check and place the IC line correctly inside the mounting plate. If only working with a mechanical key, ensure the spindle part works properly. If the lock is stuck and cannot be controlled by APP or keypad without a key, re-install after rotating the spindle by 90 degrees. Check the knob's direction: horizontal for left handle, vertical for right handle in unlock status. - Q2. How to lock/unlock via keypad?
A2. Long press "#" and hold for 2s to lock the door. Enter the passcode and press "#" to unlock. - Q3. Operates backwards (unlocks when locked, locks when unlocked).
A3. Find the toggle button inside the back panel and switch it. Set to R for right handle doors, L for left handle doors. - Q4. How to open the keyhole cover?
A4. Find the dots on both sides of the keyhole cover and press them simultaneously with two pins. The cover will pop up. - Q5. How to unlock if battery power runs out?
A5. A micro USB can directly power the lock and activate the keyboard via the ports under the lock.
Application FAQ
- Q1. How to do if I cannot match the door lock (the name is gray) in the TTLock?
A1. Try to reset the lock using the reset button (refer to page 23) and follow the reset steps (page 24). - Q2. How to set the account password?
A2. In TTLock, navigate to Upper left corner (menu button) -> Settings -> Click profile picture (edit) -> Reset Password. - Q3. How to set/check the admin passcode?
A3. TTLock - Settings - Basics - Admin Passcode. - Q4. How to set auto lock time?
A4. TTLock - Settings - Auto Lock. Calibrate Time in [Lock Clock] and enter [Firmware Update] to confirm the app is the latest version. - Q5. What is [Send e-key]?
A5. Send e-key to authorize other accounts. Recipients need to download TTLock and register an account to control the lock via their phone app. - Q6. How to Erase/Edit the guest passcode?
A6. Erase: Generate Passcode - Erase - Click Generate. Enter the passcode on the keyboard to erase all guest passwords. Edit: Passcodes - Click on a code to edit in [Passcode].
Other FAQ
- Q1. Does it support Wi-Fi connection (Remotely unlock)?
A1. Yes, it supports Wi-Fi connection. It requires matching with a gateway (sold separately). - Q2. How to get a compatible gateway?
A2. G1 or G2 gateways are compatible. Contact Hornbill for recommendations. - Q3. What if I forget my TTLock account password?
A3. You can reset the password via [Forgot Password] in the login interface. - Q4. How many different passcodes/fingerprint/ IC card can I set?
A4. You can set one admin passcode. Up to 150 guest passcodes/fingerprints/IC cards can be generated/paired. Guest passcodes must be activated within a certain period (used at least once) to remain valid. - Q5. Can I remotely share / generate a guest passcode?
A5. Yes, you can generate and share passcodes remotely, even far from the door lock (without Wi-Fi). - Q6. Can I use one IC card to match different door locks?
A6. Yes, but it is not recommended due to security risks if the IC card is lost.
